Read what people are saying
about Precision Garage Door in:
Lexington Area, KY
Precision Garage Door of Lexingtonhas received 948 reviews, averaging 4.96 Stars:
Lexington, KY
Lexington, KY
I had a gentleman show up about a year ago to give me an estimate which he did and I thought it was a fair estimate and he said that they would order the parts that they needed and it would be a couple weeks and someone would be back in contact and someone would be out to fix it To date I have not heard back from anyone and I’ve called twice to check and they knew nothing about it so my garage door still hasn’t been fixed so I feel not a very reliable company!
- Mike Briley
Lexington, KY
Have used them for many years. Always willing to come quickly. Andrew provided outstanding service and was very professional.
- Susan Mason
Lexington, KY
Justin was very professional. He called before leaving and job completed within an hour.
- Louise Coleman Jones
Lexington, KY
Quick and easy to do business with. Service tech (Justin) was timely and called when on his way. I even received a text message with his photo from Precision. He was here and had everything diagnosed and fixed in minutes. A+ in service, safety, communication and customer satisfaction.
- Marchelle Forish
Nicholasville, KY
Precision door service saved our week! Our garage door spring broke this afternoon at 4PM(Super Bowl Sunday) I called Precision Door and they had a technician at our house within less than 2 hours later. The technician was prompt, professional and efficient. He had our spring replaced and garage door working properly by the time the Super Bowl started. Thank you Precison Door Service!!
- Richard Crawford
Lexington, KY
Darrin and Chris were great, showed up earlier than appointment time and did the job quickly and correctly.
- Michael Pizzurro
Nicholasville, KY
My interactions/experiences with the owners and technicians have been nothing but positive. They are knowledgeable, professional, but easy to talk to because they listen. My most recent interactions have been with Theresa, Ray, Will and John. All get 5 stars. They listened, came and corrected the problem on the day I contacted them. What more could you want. You can’t go wrong dealing with Precision Door Service.
- Ruth Assell
Lexington, KY
I came home one evening and my garage door only opened about 2.5 ft. I called Precision Door and they sent someone out first thing the next morning. Bad news, I needed a new motor since it was 22 yrs old. Luckily it was installed the next day. The service has always been great, the servicemen have always been very professional. I highly recommend this company.
- Susie Knouff
Lexington, KY
I had a spring break on my 40 year old garage door, so I had to have it repaired. I contacted Precision garage door service, and they sent Andrew to the rescue. He looked at it, gave me an estimate, and I gave him the okay to proceed. He thought it would be a 2 or 3 hour job. After he got into it, he started finding a lot of issues caused by decades of use and neglect. He disassembled , cleaned, and lubricated every bearing , adjusted the door tracks to get them properly aligned. Adjusted the closer because it was out of alignment. After putting it all back together , he decided that the standard springs he'd installed just weren't strong enough. It opened and closed just fine , but because my door was so old, it's made out of much heavier materials than modern doors. So he decided to swap out the standard springs for a much heavier spring. So it'll be a lot less wear on my opener. I'm shocked at how quiet the door operates now. Andrew went over routine maintenance stuff that I can do myself to keep everything up to par. I couldn't be happier with everything. Even though it took him a lot of extra time to get things perfect, he honored his original quote. And he did it on a 5 degree miserable day with a smile on his face the whole time.
- Barry Johnson
Lexington, KY
Always have great customer service
- Sue Wright
Lexington, KY
Precision installed the door and I have always come back to them for service. My tech contacted me and was able to come an hour earlier which was great. He was friendly and courteous and he serviced the door and got it closing again. Great service at a fair price. I will continue to use you in the future. Thanks so much. Sincerely, Martha Brough
- Martha Brough
Nicholasville, KY
I called Precision Friday afternoon and expected a response sometime Monday at the earliest. The tech arrived around 3:00 p.m. Friday and was done is less than two hours.
- Donald Allen Thornton
Wilmore, KY
Next day service for off track door that would not close. Professional and fast repairs for reasonable price.
- Michael Spores
Lexington, KY
Precision Garage Door responded promptly to my request for service. The technician arrived on-time and resolved my problem quickly and efficiently.
- Doug Damm
Lexington, KY
Attention to detail and great service
- Laurette Durick
Lexington, KY
Absolutely outstanding service above and beyond expectations i would definitely use them in the future if needed and I wholeheartedly recommend this service from the time I called to job complete less than 3hours. Thanks so much if I could give the serviceman a raise i Absolutely would
- Tim Phillips
Lexington, KY
I had had a Precision technician out to check on my garage door some time ago and I don't recall what the problem was anymore but I know he didn't charge me and ended up oiling the rollers and making sure the door was working well. This time the door was tripping a gfr button and the technician advised me to get the door up-graded to standard, which meant installing a second roller, plus some other changes. He completed the work in a short time and the door is so much quieter and works well now.
- David schmidt
Nicholasville, KY
The serviceman was very courteous. Very nice to talk to. He did his job in a very professional was. He was very knowledgeable. Thanks for a job well done. Also, a big thanks to Precision for coming to my house so quickly.
- Terry Fain
Lexington, KY
Very pleased with service I received. Darren contacted me to let me know be was on the way. Was prompt and diagnosed the problem. Made repairs quickly. I was very satisfied.
- Carolyn Roe
Lexington, KY
Very personable. Timely. Excellent work no hassle.
- John Smither
Lexington, KY
This was our 3rd time using Precision for a repair on our garage door. Everyone we’ve come in contact with is very professional and courteous. Thanks again Precision!
- Mike Wheatley
Lexington, KY
Very prompt answer to my service request. The repair was quick and on time.
- FHA
Lexington, KY
Quick response!Thorough and efficient service.
- Don Falace
Nicholasville, KY
Daren, the Technician, called about 10 minutes prior to arrival. The door was operating properly when he arrived, but he noticed an installation problem with the wiring quickly. He suspects this could be causing the problems. He corrected this on both doors.
- David Gorham
Lexington, KY
* Both 16’ and 9’ doors installed and trim wrapped in 4 hours. * Doors are beautiful and very quiet going up and down. * I didn’t realize that buying the 2 inch insulated door would keep my garage warm and reduce outside noise. Blake * Blake was so helpful selecting my doors. I told him what I wanted, and he suggested two beautiful doors. * Of the four quotes I received Blake was by far the most knowledgeable and professional. * He didn’t pressure me to buy any doors. Blake laid out my choices so I could decide for myself. Andrew * Andrew did a great job installing my 16’ door. * I had a concern one week after doors were installed. They sent Andrew back out. He addressed my concern. I had more questions about maintenance and he was most helpful answering my questions. Patrick * Patrick installed my 9’ door like he had done it thousand times before my installation. * Patrick wrapped both my garage doors trim with aluminum. Patrick’s wrapping skills were beyond my expectations. * I could tell he had 30+ years of experience.
- Keith Miller
Danville, KY
I’m a repeat customer. And, I will continue to be. Service needed was diagnosed quickly and the repair was done in a timely manner. Technicians are always courteous and professional. I highly recommend this company.
- Wayne Musick
Nicholasville, KY
Daren was very nice and got the job done quickly! I will be calling them again when I do something silly!
- Chastity Madden
Nicholasville, KY
I received prompt, courteous service. The repair was done quickly. I will definitely call them for any future repairs that i may need.
- Marge Smith
Lexington, KY
Isaac was very professional, clean and expedient. I did notice after he completed the repair and I closed the door that the very last cycle seems like the arm that attaches to the track was very upright and seems like the last couple of inches forced a surge of down force. I seem to remember that arm having a bit more angle. May need an adjustment? Again though, overall very happy to have peace of mind from a professionally serviced door! Thank you
- Mark Hanks
Two years ago I had Precision replace the two-car garage door opener at my house with a new, belt-driven, top-of-the-line system with camera, wifi connectivity and all the bells and whistles. Everything included, I paid around $700, which I found very reasonable. When the tenant at my rental property called the other day to tell me that her one-car garage door was not working, it was a no-brainer. I called Precision and scheduled a technician to go take a look. After a few minutes, the tech gave me three options: replacing the system for $1,300, replacing some parts for $1,200, or installing a conversion kit for $624. I understand that prices today are not the prices of two years ago but I have the distinct feeling that I overpaid. The entire job took less than 45 minutes.
- Fernando Garces