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Steve
Tech ID#: 1
Reviews: 46
Average: 4.95 stars

Steve

Technician
Steve has received 46 reviews, averaging:

Steve's Bio:

Steve has owned Precision Door Service in Lexington since 2002. He stills plays an active part as owner and service technician. Thank you to all our loyal customers in central Kentucky. We really appreciate your business.
Review:

Does good work and stands behind their product and service. Very pleased with my garage door
Janice Erwin
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

I give this company 5 star for there service
Ziyad Saddeeq
A Response from: Theresa

Thank you for your review! We appreciate it very much!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I was very pleased with Steve's work. he installed a new exterior garage door opener on the outside of my garage door. He checked the opener and all was fine. Precision guys are always very professional, very polite, very nice, and always very helpful and informative! Will continue to be a very happy customer!
Karen May
Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Review:

Great service! Arrived right on time and repair took no longer than 30 minutes. Steve is a great technician and was quite personable. Highly recommend!
Ted Renaker
A Response from: Theresa

Thanks for your recommendation! We really appreciate your business.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

The service was superb and the guys were really fast. I would definitely recommend them to my friends and neighbors.
Candace Woods
A Response from: Theresa

Thanks for your recommendation! We really appreciate your feedback.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

It was just a routine repair that I had planned on doing myself. Steve delivered the part I ordered and when I asked if it was difficult to do myself he said "Not with 2 people. Want some help?". Just like that Steve gets his tools and starts without another word... In 10 minutes we're done and he begins to inspect our aging opener. He never tries to sell us a new one but notices the bottom of the door doesn't align. It never did... but Steve gets to work and meticulously gets the door better aligned than it had ever been. Never asked for a dollar. That's precision... That's our new Garage Door Company.
Charissa Haffner
A Response from: Theresa

Thanks so much for sharing your experience with Steve. We take pride in providing excellent customer service. We appreciate your review!

Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

Steve took care of the problem we needed on our garage door the brace he put on my garage door took care of the problem for now an we will be getting a nrw door here soon thank u
Dominic & tish Lewis
A Response from: Theresa

We appreciate your feedback. We are glad Steve was able to help you out! Thanks!

Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

I had a spring break two days before Christmas. Called precision and scheduled for the next day. Service tech was timely, polite, did quick work and the door is operating perfectly. Nice work!
Preston
A Response from: Theresa

Thanks for your review. We appreciate your compliments for the technician!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Love my new garage door! Steve made the whole process of choosing the right model, super insulated in this case, and the best color and design super easy. He is very knowledgeable and dependable. I chose Precision because I appreciated his coming out one night last winter to repair the old door. You just can't beat that kind of servce.
Rebecca King
A Response from: Theresa

Thanks for your review! We take pride in providing excellent customer service and quality products. We really appreciate your business!

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Quick sameday service on a Sunday. No extra charge. Very professional, explained everything and provided great service at a reasonable price. Very satisfied and would recommend to anyone.
Reed Terhune
A Response from: Theresa

We are glad to hear that you are very satisfied with our services! We appreciate your review and your recommendation.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Have used them 3 times This time for broken spring always on time Very professional & courteous
Terry Weber
A Response from: Theresa

Thanks for your review. We appreciate your business and your loyalty!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Steve is great to work with. He has done work for me for more than 15 years and the products are all still operational and in good condition
Dean Henricksen
A Response from: Theresa

Thank you for your review - we appreciate your business!

Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

Professional efficient knowledgeable
Cheryl Nelson
A Response from: Theresa

Thank you for your review. We appreciate it very much!

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Steve was on time, and very professional. Work was completed in a rimely manner. I had another compnay give me an estimate and Precision was $400 less.
Glenn Dougherty
A Response from: Theresa

Thanks for your review and business- We appreciate it very much!

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

I had a garage door with broken spring on a Sunday morning and Precision came out in about an hour and fixed it and no extra charge for a Sunday service call. Very professional service and a job well done! We are very satisfied!
Gary Snyder
A Response from: Theresa

So glad to hear about your experience with us. Thanks for your review!

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Veryi impressed with the look of the door and workmanship. The door has really made a difference in the look of my home and will increase the value. Steve did a wonderful job putting the door in and looks very nice. Also, the gentleman he recommended to do the trim work did an excellent job. Would highly recommend Precision
Janice Erwin
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Precision Doors is quick to respond our needs as a community. They have always been super friendly and usually have anything we require in stock. Great work!!
Kevin or greg Jones
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Review:

Our new garage doors from Precision Overhead Garage Door Service are beautiful !! They changed the look of our house in a great way ! The garage is warmer, lighter and safer. Thanks Steve and crew !!!
Dortha Miller
A Response from: Steve

Thanks for your review. We are thrilled that you are happy with our work.

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

On time, had on the truck what I needed to be fixed that day, polite and professional. Absolutely love the new opener and roller wheels as would not think had same loud door as before. Best service I have reserved from a service provider like this in a long time. Thank you.
Bill Garrett
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

I like the new door and jack shaft operator, it's quick and quite. I was happy with the price and it was very competitive and I felt a better value then the other quotes I received. The guys that installed it were knowledgeable, friendly and I had confidence in their abilities to install the door correctly. My only complaint would be in the finish work. When they were removing the old door they put a 6" dent and scratch in the flashing around the door and didn't address fixing it. When I asked if they were going to fix it my answer was "we don't have paint to match it". I was very happy with the job up until this point. I had taken the time to remove the flashing prior to the new door being installed to repairing a sagging header, bowing and dents in the flashing to help with the overall appearance of the house but now although I have a good looking new door I have a large scratch in the frame. Along with that but not as important is they didn't clean the greasy hand prints off the door from the installation or inspect the door and touch up any scratches. These things may be minor but they are the difference between an ok job and a great job, which can make all the difference in todays competitive market.
robert schneider
A Response from: Steve

Thanks for the feedback. I do apologize for the mistakes that were made. I am glad that I was able to return and take care of the problems. Thank you for your business. Best regards, Steve Trotter

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Excellent workmanship and professionalism.
S. Amrit
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Excellent response to my needs. Prompt service. I recommend this company to my friends. Patiently answered all my questions.
Gail Stamper
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

Steve always does a good job, prompt service, friendly & professional
Matt Ratliff
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Review:

2nd time I have used Precision. Service & technicians have been great. Thank you!!
Owen Hollingsworth
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Called when my garage door broke late on a Friday evening. Steve was here within the hour and did an excellent job fixing the door. Thanks!
Todd Leake
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Steve answered the phone at 11:40 pm! Then showed up when he said he would. The repair was done quickly.
Linda Frangedakis
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Friendly knowledgeable service. Will recommend to others.
Lawrence Mitchum
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Awesome experience!
Debbie Shelton
Service Provided:
Garage Door Repair
Review:

I called precision to repair a garage door that was off-track and could not be opened. They were professional, yet cordial, got the door fixed quickly, and will be my exclusive Garage Door contact for all future needs! Thank You, Precision!
Jan Miller-Premier Homes
Service Provided:
Garage Door Repair
Product:
Cables
Review:

Superb service!
Marica Gray
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
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