Our garage door spring broke on a Saturday morning, and we had an emergency situation where someone in the household could only exit through the garage. Precision Garage Door had five star ratings, and I decided to call them. They sent their technician, Justin, to our home on a Saturday evening, and he was able to repair the door that night. we were very lucky he had the parts on his van at the time. Justin was highly knowledgeable, friendly, and respectful. The fact that he came out to our home on a Saturday night at 7 o’clock is commendable. We will have them back for more maintenance on our door.

- Jean Profitt

The technician was professional and knowledgeable about the previous door opener and the replacement. He explained in great detail about the problems of the old opener. He explained in great detail about the new opener, including the mounting of the track, and the safeguards at the bottom of the rails, and other details. He is a good representative for your business.

- Wynn Paul

Justin got right to work, performed some preliminary checks and confirmed where the problem was. Due to the late time we all agreed he would be back tomorrow to install the new equipment. I would call precision again and be happy to have Justin as my agent.

- Royce Mcdaniel

Was able to get an appointment the day after my garage door broke. Justin showed up on time. Explained the issue with our garage opener thoroughly and what options that we had in fixing it, when he explained each one he was not pushy in the extra cost to each up grade. He knew his job and each component he was replacing. When finished he explained how to properly maintain our equipment going forward. We would recommend this company and if your lucky enough to get Justin assigned to your call, you won’t be disappointed!

- Kathy Basham

My garage door started just randomly going up and down during the day and night. I did not feel safe. I tried to figure out what was wrong but couldn’t. I saw a Precision sticker on the garage door opener so I decided I would call them. The girl that answered was very nice and I was given an appointment for that day. Justin was the technician that was assigned to me. He was on time and very professional. He explained everything very clearly as he checked the opener. He then gave me my options explaining each one thoroughly and in a way I understood. I chose to replace it because of the age of the old one. He said it would take about an hour and he was right. When he finished installing it he explained as he was programming it and setting it up and showed me how to do it. He was so patient with me when I asked questions and answered in a way I understood. He was great. I love the new opener. I feel so much safer now. I would highly recommend Justin and Precision without hesitation.

- Judy Mason

I was able to schedule an appointment for the same day I called. Justin was prompt, professional and friendly. He took the time to explain everything he was doing, replaced only the necessary parts and explained how to care for them. Very impressed with his service, I highly recommend them!!

- Gail Mackey

Justin was skilled, friendly and highly knowledgeable. He was able to diagnose and repair all issues quickly and accurately. Would highly recommend.

- Michael Mcdermott

Justin Bryer did a great job! Prompt and very professional! Answered lots of questions and was very helpful.

- Teri Abell

Exceptional service. The receptionist was informative and personable. The technician that came to my house was very knowledgeable and explained everything after completion of service. He gave me three different quotes on my problem. I would highly recommend!!

- Joyce Hensley

We had used Precision Garage three years ago and they were very professional, nice, helpful, and answered all of our questions. They haven't changed! They are still as great as they were in 2022. I highly recommend them to solve your garage door problems.

- David Rice

Jeff met all of my expectations. He solved the problem with my garage door opener not working. He was very courteous, professional and helpful.

- James Zerhusen

Super happy with the service! Quick response, fair pricing, and my garage door is working like new. Thanks for the great work!”

- Alberto Figueierdo

I called Precision for service on our 32 year old opener. When it refused to work on 6/30/25, I investigated and found the sprocket had detached from the motor spindle. An appoint was set for the next morning. Justin Byers called me ahead of time to tell m he would be there. That was preceded by a text with his name and photo. It turned out that my opener was not repairable - not surprising for a 32 year old unit. He offered to sell me a new unit and went over the options he suggested. He had the unit on his truck and it was fully installed in 2 hours. I am very please. I cannot say enough good things about Justin's work and professionalism. The most important things to me in selecting Precision was reading the multiple reviews. I would certainly use them again.

- George Meng

I chose Precison due to their reputation and outstanding customer reviews. My technician Justin is a knowledgeable professional who completed the job in a timely manner. I would definitely recommend Precison to my friends and neighbors.

- Eric King

I chose Precision Door Service after seeing the high reviews. Their website gave me the option to schedule on line with several dates & times available. What a game changer!! My appointment was confirmed immediately, with a reminder text the evening. Asking me to confirm. Justin Byers called to let me know he was on his way. He was prompt, friendly, knowledgeable, informative and quickly diagnosed the problem. He did not have the unit I needed for replacement, but informed me they had been ordered and were awaiting confirmation. Once they arrive, I will be scheduled for service. He looked at my second door and agreed that the seals needed replacement. That will be done as well. I’m very happy with this service call. Justin explained everything as he trouble shot the problem. I was given all the facts, shown the pricing on different units & was not pressured or oversold. I highly recommend Precision! As a homeowner, they will definitely continue to have my business.

- Eileen Hall

Justin was extremely friendly and professional. Excellent job and provided additional knowledge when it comes to garage doors which I was very appreciative. Provided multiple options for repairs or replacements to choose while not pushing any agenda on any of the options. Will use Precision again and if asked by those seeking garage door assistance, will reference Precision as a good choice.

- Shaun Conover

Justin quickly resolved all issues with the keypad and remotes!

- Michael and Elizabeth Stapleton

Professional, friendly expert service. Our Technician repaired our broken garage door. Our garage door spring broke and our door was inoperable. The Technician Justin was professional and friendly. He explained what he was going to do and how he was going to do it. He explained the cost beforehand. Our garage door works fine now. I would not hesitate to recommend this company to our family and friends

- Georgetown John

Very professional

- Michelle Tyree

Justin was very knowledgeable and professional. He explained things to where I could understand. Very nice young man.

- Lisa Forester

On time arrival. Tech showed me the problem and explained needed repairs. Tech had all necessary parts and tools required on the truck. Job was finished in less time than I expected. Tech was friendly and pleasant to talk with. I don’t usually write reviews but had to acknowledge this exceptional same day response to fix an inoperable garage door.

- Clyde Austin

Justin Byers did an excellent job. Thank you.

- Charlie Dieruf

We were very pleased with Justin. He was very courteous and was finished in No time. Would definitely recommend this company.

- Shirley Ivey

JUSTIN, WAS ON TIME, VERY KIND,PROFESSIONAL,AND VERY HELPFUL. HE DID AN EXCELLENT JOB IN A VERY TIMELY MANNER. I WOULD RECOMMEND HIM HIGHLY TO ANY CUSTOMER. THANKS AGAIN TO PRECISION AND JUSTIN FOR ALL YOUR HELP.

- Marty Mullins

We had a problem w/door opener. Called Precision and got same day response. Justin was on time, identified the problem (we needed new opener) scheduled for next day, again on time, estimated time to complete the work, finished within five minutes of his estimate. He was professional, personable and a credit to your company.

- ron balcom

Great response to fix a broken spring. The repair was quick and professional.

- Jim Benson

I am very pleased with the work that was done in my garage. I have made the garage into a cabana/sunroom. I was thrilled that I didn’t have to buy a new garage door, but Justin was able to fix and do the repairs for me. Your service was very prompt And I’m glad for that.

- Judy Sanders

I have used precious before and they are the best.

- Thomas Gold

Precision Door Service arrived within an hour of making an online appointment. The service provider solved my problem within 30 minutes without any undo extra expense. These guys are impressive!

- Guy Ames

Precision is a great company! They replied to my issue the same day I called. Justin explained everything to me with great detail; which made it easy for me to understand everything quite well. Mary Jane

- Mary Jane Knott