Justin
Average: 4.92 stars
Justin's Bio:
Born and raised in Kentucky, Justin enjoys DIY projects. He is tech savvy and a jack of all trades. Justin is always looking to learn new things and figure out how they function.
Lexington, KY
Georgetown, KY
I selected Precision Door for garage door opener service because I felt their website demonstrated transparency about who they were and what they did, and also showed pride in the team by showing us photos of all the technicians and telling us about each. The composition of the website, with detailed information, shows they take pride in their business. I also liked the fact that they expressed willingness to repair instead of just trying to sell a new opener. Our technician was Justin, and he was great. Showed up on time, looked professional, explained all the options including pros, cons, and cost of each, and did not balk when I chose a less expensive option of making repairs with a new part. He clearly has done this many times, was very efficient, was willing to let me watch and ask questions, which he answered, and was totally nice and professional all around. The opener works great, he adjusted it better than it was before, and even lubricated the door. I felt the price was very good, and I am very pleased. I would call them again if needed.
- Mark in Georgetown
Lexington, KY
The service tech was very nice and explained everything he was doing very professional Great experience.. Larry Cleveland
- Larry Cleveland
Georgetown, KY
Scheduling was smooth. The technician, Justin Byers was prompt, very courteous and knowledgeable. Definitely recommend Precision Door!
- douglas and angie kilby
Lexington, KY
Quick response! I was able to reach someone at 5:45 pm when we could not open the garage door manually. So we could not get our cars out. The technician, Justin, was here first thing the next morning. He was a knowledgeable professional. He found the issues immediately. We discussed the repairs and the cost but ultimately decided to go with a new garage door. He fixed the door so we can use it while waiting on the new one. The whole experience was positive.
- Sandy Rinehart
Lexington, KY
Fast and high quality service. Have relied on Precision for years. Met our needs promptly and at a reasonable price.
- Lucy
Georgetown, KY
We have had to call Precision Door Service twice in the past couple years for our 20+ year old door and each time they responded immediately. Their technicians are super friendly and very knowledgeable. Justin was here today and went well beyond his means to educate us on the basic mechanics of the door and when he learned that I hadn’t yet set up my phone to use remotely, he did it for me. I can now monitor my door when I am away! The last thing I’d like to commend them for is not pushing you to replace “something that isn’t broken”. That is a quality in a company that is greatly appreciated by us.
- Byron/Mari Ewick
Frankfort, KY
Justin was excellent! Scheduling was easy.
- Paula Alexander-Sucher
Mount Sterling, KY
On Sunday5/24/2026 we texted Precision Garage Door and they responded back with having someone coming out on Monday 5/25/202. When Justin Byers arrived, he was very professional and very knowledgeable about his work. He did an amazing job and was right on everything he did. Thanks for the work done.
- Norman Peck
Lexington, KY
Justin was absolutely amazing. He showed up earlier than scheduled and was very courteous, professional, and helpful throughout the entire visit. He went above and beyond to ensure everything was taken care of properly. My only concern was that the repair itself seemed a bit pricey, although I’m not very familiar with the standard costs for this type of work.
- RS
Lexington, KY
I chose Precision because I have used them before and they have always been friendly, professional, courteous and the cost has been very reasonable. Again, I am able to say all those qualities were evident as their technician (Justin) arrived, on time with plenty of advance notice. Justin diagnosed the problem, took care of it efficiently and even took the time to show me how to fix any similar issues myself (without needing to call). I appreciated his pleasant, optimistic attitude and prompt attention to the issue. I keep Precision's number handy for any future difficulties.
- Rick T
Lexington, KY
Justin diagnosed the problem very quickly and took care of it in a very efficient manner. He showed a high level of expertise while resolving the issue.
- Carole Lee
Lexington, KY
Great service and timely, same-day response to my call when I was no longer able to move the garage door. The whole spring system was replaced in short order. Professional service provided throughout this service and next day garage door trim replacement. Highly recommend Precision for garage door needs.
- J L
Lawrenceburg, KY
Fast response. Reasonable price. Professional technician. Great service all the way around.
- Scott Denny
Lawrenceburg, KY
I read other reviews and it was all good so that’s why I chose a precision
- Herman Wash
Lexington, KY
My door was old and would not open when I used the remote. Precision showed up the same day I called in and completed the work. The technician was personable and knew what he was doing. I had a good experience and would recommend them.
- Michael Braun
Lexington, KY
Ok
- Frederic Ohayon
Lexington, KY
You had been recommended. My service technician was Justin Byers. That young man was professional, on time and very respectful. Whoever hire him knew quality when they saw it. Thank You for making this experience a lot less stressful. Millie Walker
- Millie Walker
Georgetown, KY
Justin gave great service with a great attitude. The job was done in an hour. I would be glad to use Precision again.
- Brandt Lyon
Lexington, KY
Looked around and they had the best price. But, they got me scheduled within a day, even had to reschedule, and they arrived at the beginning of the two hour window. Very professional.
- Troy Todd
Lexington, KY
Great service. Justin was on time, professional and very knowledgeable. He explained everything to me in easy to understand terms. We are very pleased with the work and would recommend Precision Doors to others.
- Barry Tilden
Georgetown, KY
Justin did a great job. He was very knowledgeable on the product. I would highly recommend precision.
- Rodney Karr
Lexington, KY
Prompt, got the broken spring fixed in less than 45 min, easy to schedule, kept me informed of technicians arrival, technician was friendly and informative, very experienced.
- James Wiechers
Lexington, KY
Garage door would not open. Within 90 minutes of my call for service, a Precision technician was at my door. Within 3-5 minutes, he diagnosed the problem, explained what caused it, and what he would do to repair, and presented a written electronic estimate. Within another 45 minutes he had installed new springs and related hardware adjustments, and now the door opened and closed properly. Fabulous service! Highly recommend.
- Happy Robert
Richmond, KY
Quick and efficient service
- Louis Beverly
Richmond, KY
We are very pleased with Precision. They were quick to send us a technician when the spring in our garage door snapped, and the technician did a fine job of dealing with the problem.
- Jack Culross
Lexington, KY
After being screwed around all through the holidays by another company who said they’d come twice and never showed I was offered next day service - on a weekend with no extra charge! Justin arrived not just on time, but slightly early, took one step in the garage and knew exactly what the problem was. He gave us several options and allowed us to choose what we felt was best and was done within the hour.
- Kerry Best
Richmond, KY
This is a great company. Quick service and knowledgeable technicians. They fix things right the first time.
- David Evans
Lexington, KY
An actual person answered my call. Then, I received confirmation of the appointment by text. Next, I received a text introducing Justin Byers, the technician and reconfirming the appointment. Justin was on-time, found the problems, explained them well, and explained the needed repair work (which was guaranteed for 10 years). The door works like new, and I couldn’t be happier. Thanks! Tom Thornbury
- Tom Thornbury
Georgetown, KY
Justin was great! He was able to fix our garage door issue in record time and a reasonable price. Thanks for repairing the door do quickly. Great job!
- Steve France
Quick response. Technically Justin was very patient and explained my issues so I could make my decisions. I didn’t feel pressured. The work was accomplished in a timely manner.
- Mary Sutton