Justin

Average: 4.90 stars





Justin's Bio:
Born and raised in Kentucky, Justin enjoys DIY projects. He is tech savvy and a jack of all trades. Justin is always looking to learn new things and figure out how they function.





Lexington, KY





Lexington, KY
I called Precision for service on our 32 year old opener. When it refused to work on 6/30/25, I investigated and found the sprocket had detached from the motor spindle. An appoint was set for the next morning. Justin Byers called me ahead of time to tell m he would be there. That was preceded by a text with his name and photo. It turned out that my opener was not repairable - not surprising for a 32 year old unit. He offered to sell me a new unit and went over the options he suggested. He had the unit on his truck and it was fully installed in 2 hours. I am very please. I cannot say enough good things about Justin's work and professionalism. The most important things to me in selecting Precision was reading the multiple reviews. I would certainly use them again.
- George Meng





Lexington, KY
I chose Precison due to their reputation and outstanding customer reviews. My technician Justin is a knowledgeable professional who completed the job in a timely manner. I would definitely recommend Precison to my friends and neighbors.
- Eric King





Berea, KY
I chose Precision Door Service after seeing the high reviews. Their website gave me the option to schedule on line with several dates & times available. What a game changer!! My appointment was confirmed immediately, with a reminder text the evening. Asking me to confirm. Justin Byers called to let me know he was on his way. He was prompt, friendly, knowledgeable, informative and quickly diagnosed the problem. He did not have the unit I needed for replacement, but informed me they had been ordered and were awaiting confirmation. Once they arrive, I will be scheduled for service. He looked at my second door and agreed that the seals needed replacement. That will be done as well. I’m very happy with this service call. Justin explained everything as he trouble shot the problem. I was given all the facts, shown the pricing on different units & was not pressured or oversold. I highly recommend Precision! As a homeowner, they will definitely continue to have my business.
- Eileen Hall





Lexington, KY
Justin was extremely friendly and professional. Excellent job and provided additional knowledge when it comes to garage doors which I was very appreciative. Provided multiple options for repairs or replacements to choose while not pushing any agenda on any of the options. Will use Precision again and if asked by those seeking garage door assistance, will reference Precision as a good choice.
- Shaun Conover





Lexington, KY
Justin quickly resolved all issues with the keypad and remotes!
- Michael and Elizabeth Stapleton





Georgetown, KY
Professional, friendly expert service. Our Technician repaired our broken garage door. Our garage door spring broke and our door was inoperable. The Technician Justin was professional and friendly. He explained what he was going to do and how he was going to do it. He explained the cost beforehand. Our garage door works fine now. I would not hesitate to recommend this company to our family and friends
- Georgetown John





Lexington, KY
Very professional
- Michelle Tyree





Lexington, KY
Justin was very knowledgeable and professional. He explained things to where I could understand. Very nice young man.
- Lisa Forester





Danville, KY
On time arrival. Tech showed me the problem and explained needed repairs. Tech had all necessary parts and tools required on the truck. Job was finished in less time than I expected. Tech was friendly and pleasant to talk with. I don’t usually write reviews but had to acknowledge this exceptional same day response to fix an inoperable garage door.
- Clyde Austin





Lexington, KY
Justin Byers did an excellent job. Thank you.
- Charlie Dieruf





Lexington, KY
We were very pleased with Justin. He was very courteous and was finished in No time. Would definitely recommend this company.
- Shirley Ivey





Lexington, KY
JUSTIN, WAS ON TIME, VERY KIND,PROFESSIONAL,AND VERY HELPFUL. HE DID AN EXCELLENT JOB IN A VERY TIMELY MANNER. I WOULD RECOMMEND HIM HIGHLY TO ANY CUSTOMER. THANKS AGAIN TO PRECISION AND JUSTIN FOR ALL YOUR HELP.
- Marty Mullins





Lexington, KY
We had a problem w/door opener. Called Precision and got same day response. Justin was on time, identified the problem (we needed new opener) scheduled for next day, again on time, estimated time to complete the work, finished within five minutes of his estimate. He was professional, personable and a credit to your company.
- ron balcom





Lexington, KY
Great response to fix a broken spring. The repair was quick and professional.
- Jim Benson





Georgetown, KY
I am very pleased with the work that was done in my garage. I have made the garage into a cabana/sunroom. I was thrilled that I didn’t have to buy a new garage door, but Justin was able to fix and do the repairs for me. Your service was very prompt And I’m glad for that.
- Judy Sanders





Lexington, KY
I have used precious before and they are the best.
- Thomas Gold





Nicholasville, KY
Precision Door Service arrived within an hour of making an online appointment. The service provider solved my problem within 30 minutes without any undo extra expense. These guys are impressive!
- Guy Ames





Georgetown, KY
Precision is a great company! They replied to my issue the same day I called. Justin explained everything to me with great detail; which made it easy for me to understand everything quite well. Mary Jane
- Mary Jane Knott





Georgetown, KY
Sorry ,not gonna be a good review here,you're company recommended my garage door opener along with my garage door,now your technician says that it was a bad choice,I paid 75 dollars for a service call,and was told that my "mother board" was bad ,he didn't even do a diagnostic check! I want my my money back immediately! This was a joke ! How could he know that the mother board is bad without doing a diagnostic check? Your service is shit and your technician was shit!
- Bruce Mondary





Lexington, KY
Justin was very professional. He called before leaving and job completed within an hour.
- Louise Coleman Jones





Lexington, KY
Quick and easy to do business with. Service tech (Justin) was timely and called when on his way. I even received a text message with his photo from Precision. He was here and had everything diagnosed and fixed in minutes. A+ in service, safety, communication and customer satisfaction.
- Marchelle Forish





Georgetown, KY
Justin did a great job! I received notification that he was on his way, and he showed up 10 minutes early which is a good thing. He was finished in less than an hour. He had to do a Torsion Changeover because mine was made by Wayne Dalton and they are longer in business and you can’t get parts. He replaced the Torsion spring, 9 foot torsion tube, a set of lift drums, center bearing, end bearing, and set of cables. He was very friendly, courteous and informative. I wholeheartedly recommend Precision Door!
- Ron Amburgey





Lawrenceburg, KY
While Justin was very friendly and helpful in explaining the parts of the garage door that were missing, he did not solve the problem and the next day the door did not close again. We had to call for service a second time and now have to have much of the door working parts replaced after being told the door was fine.
- Kristine Anderson





Lexington, KY
Very prompt answer to my service request. The repair was quick and on time.
- FHA





Lexington, KY
Justin did an amazing job replacing our broken garage door spring. He was on time, great communicator, and professional. Thank you for the great service.
- Bryan Justice





Winchester, KY
Very professional, helpful and fast.
- Laura Hall





Richmond, KY
Justin gave excellent service. He was very friendly and did his work quickly and efficiently.
- John McKinney





prompt service and knowledgeable tech,s, i,m a repeat customer and would recommend Precision Door
- Roger Kissick





Richmond, KY
Precision more than met our expectations. Aaron was here within 2 hours of our call. He not only fixed our problem, but he was able to show us how to use the smartphone application. He was most helpful, and we appreciate what he did for us.
- Bob Whittaker
Super happy with the service! Quick response, fair pricing, and my garage door is working like new. Thanks for the great work!”
- Alberto Figueierdo