Roller Out of Track - Response was less than an hour. Service Technician, Ray Clem, was very courteous and knowledgeable. He looked beyond the immediate roller problem to make sure that all other components of door were still functioning properly. After reviewing his findings, he reviewed what needed to be done and quickly completed the repair. He manually cycled the garage door before restoring the opener hookup. Then verified the power operation was flawless. Precision installed this garage door in 2020. I was pleased then and I am pleased now.

- Clarke Edwards

Thank you so much for coming out with all the snow and ice! Our driveway was a mess, your tech walked up through the snow and ice, repaired our system in a quick, professional manor! Would recommend you to everyone!

- Pam

I chose PDS because of their excellent reputation and attention to detail. Their product and support beat all others. I had used another company for years for my business but not anymore. After having three doors installed by them, they will continue to be my go to for garage doors.

- Mark Broce

While Justin was very friendly and helpful in explaining the parts of the garage door that were missing, he did not solve the problem and the next day the door did not close again. We had to call for service a second time and now have to have much of the door working parts replaced after being told the door was fine.

- Kristine Anderson

I got an estimate on Tuesday and the work was done on Thursday. I am happy with the speed and knowledge with which the work was done. I am pleased with the explanation afterwards of how everything works. My purchase was for new springs, keypad, door openers, another brace, and a new motor. When I bought the house last year, the garage door did not work well.

- Norman Kirk

My garage door would not close, turned out to be a quick repair aligning the sensors.. Very efficient scheduling and same day service. I had seen ads for the company on Facebook and decided to give them a try. Daren wrote up an estimate for future improvements to my garage door but was not pushy at all recommending more than I wanted. I will definitely use the company in the future.

- John Dietz

Amazingly quick and friendly! Thank you both Blake and Issac for all you did. Issac had this door running in no time with wonderful improvements. I am actually excited to use the door now instead of dreading what will happen with it! And all within a few hours! Highly recommend Precision.

- Laura Shamas

Great service

- Eric Reed

very quick fix and very nice

- Susan Cecil

Arrived on time, saw the problem, fixed the problem, fixed another problem I hadn't called about and was courteous throughout the process. Highly recommend!

- Glen Knauer

Darren was great. professional and courteous. he did a great job. door working great now.

- Rodney Murphy

Both of my door openers needed replaced , they were 27 years old. Isaac came yesterday to see the problem and arrived today at the time he said he would with all materials needed. Super nice guy! He replaced old hardware as well as old springs. I am extremely pleased with the product and workmanship! I would absolutely recommend Isaac and company !!!

- Neil Mays

Tuesday morning I tried to leave the house for a meeting only to realize I had a broken spring & was locked in. I called Precision & within 2 hours Andrew was at my house. He was very knowledgeable, professional & super nice! Andrew came back on Wednesday morning (on his day off) & installed a new garage door (my door was cracked in two locations) & springs. I was extremely pleased with the scheduling & service. Precision met all my needs in a quick manner. I would recommend them to anyone! Thank you for meeting my emergency!

- Laury Gardiner

Great service by Andrew.

- Mike Robinson

Fast and great service. Andrew is a great technician and very friendly.

- Jeff Jones

Our garage door broke on a Saturday night with my husbands truck stuck inside. I found precision garage door service online and called and an actual person answered at 9 PM on a Saturday night! She was very helpful and able to schedule our service for the next day (Sunday)! Our technician, Andrew, came out on time was very polite, professional and helpful. He repaired our door in less than an hour! We would highly recommend precision garage and will definitely be using them in the future!

- Savannah Castle

I just searched the internet for garage door repair. I initially called Overhead Door in Lexington, but had to leave a message. I then called Precision and scheduled service. When the technician arrived I discovered that I had misunderstood the phone quote, but that was on me. I was satisfied with the repair, but not the cost which was $85 for the service call and $150 for the repair. As luck would have it, Overhead Door called me back the next day. I discovered their service fee for me would have been $55 and the repair would have been $110 per hour with a minimum one hour, which in my case was all that was needed, for a total of $165. In addition I was told that if I replaced the spring they would only replace it with a two spring system, and my door only has one. Overhead Door said if I wanted to stay with one spring that was an option which would save me a significant amount of money. I'm 70 years old, retired, divorced, single income, so every dollar counts. Have you ever made a purchase and discovered the very next day you could have saved a significant amount of money? You know that sick feeling!! If Precision reads this and wants to do the right thing they could reimburse me the $70 I feel I overpaid, otherwise buyer beware!!!!

- Bobby Watts

Very fast and efficient! Thank you!

- Brian Eppenstein

They go above and beyond.

- Glenn Royalty

Superb service. The sales manager (Blake) was thorough when he visited our home to inspect damage to our old door. When Patrick came to install the new door, he was friendly and very professional. The new door is wonderful! We highly recommend Precision Door.

- Stephanie and John Herndon

I was insulted by how much this company charges for extention cables purchased from Lowe's. The technician did not have the cables my garage used and ran to my local Lowe's to purchase. I checked their website after receiving the itemized invoice from your company and the mark up was astounding! $90 for cables that run as low as $9 and as high as $31???? The labor wasn't very long but and my technician Justin was very personable and knowledgeable. However I cannot recommend this company knowing how they over charge for parts picked up at a local hardware store.

- Stephanie Smith

Kasey and Andrew are two professionals at their job. I was treated like their most valuable customer ( which I’m sure everyone is). They went through extra trouble to make sure everything was perfect for me. My whole experience with Precision Garage Doors has been the best I’ve ever had with any other garage door company. Thank you Kasey and Andrew, I love my new doors.

- Mark Broce

Justin checked the door and parts and explained what needed fixed and he fixed it. Very courteous and professional gentleman.

- Jerald Lanverth

Technician Daren Denton arrived on time to first inspect repairs needed. He explained thoroughly & gave all options of what it would take including parts to repair an old door that had never had any maintenance. I appreciated his on time arrival, his professionalism & honesty, and felt I had one of the best technicians to do the job. He completed all the work within 2 hours. A job well done & a satisfied customer. Thank you Daren. Will recommend Precision to anyone needing repairs of any kind to their garage door.

- Glenda Back

Casey did an Awesome job installing my door. It looks Amazing. Thank you so much.

- Al Riggs

Great service. Justin explained the problem and quickly resolved my issue. Thanks

- Jerry Miller

Best price around Frankfort Ky area,great quality work n it looks n functions as it should,,,the tech n staff was super nice….

- Jerry Burns

Justin came promptly and fixed the issue in no time!

- Corey Nicholson

The website is very informative, but I chose Precision because it offers weekend service. And the service was impressive. The technician arrived promptly and worked efficiently and effectively. He carefully explained the issues he found and reviewed costs and the timeline.

- Mike Nelson

Excellent service. Eexplained what the problem was and fixed. My garage door works great and is alot quieter.

- Tim Long