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Will
Tech ID#: 4
Reviews: 86
Average: 5.00 stars

Will

Technician
Will has received 86 reviews, averaging:

Will 's Bio:

Will is a native of Nicholasville, KY. He is active in his church where he plays piano. Will enjoys spending time with his two daughters and riding motorcycles. Will has over 10 years experience in the garage door industry.
Review:

Precision did a great job. I called at 9am, the technician called me at the designated time to let me know he was on the way. A photo of him and his name were included in a text to me. Couldn't have gone more smoothly and parts are also warenteed. Thank-you for a positive experience.
Sandra Chesnut
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

5 star. Chose precision based on cost and ability to get to me quickly. Also cost was reasonable. Technician was professional and personable. Would highly recommend and will definitely use again.
Kim Shaw
Service Provided:
Broken Garage Door Spring Repair
Review:

I am always pleased by the prompt and excellent service I have received from your Company. Will is very pleasant and professional, as well as quick and efficient in his job. I have been with Precision for as long as you have been in business and wouldn't think of recommending anyone else. Keep up the good work.
MORAN LINDA
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

The technician was great. He went out of his way to schedule an appointment for us. He was knowledgeable, friendly, courteous, and had the new opener installed in little to no time at all. I highly recommend this company.
Cathy Hendrickson
A Response from: Theresa

Excellent! Thanks for your review and recommendation. We really appreciate your business!

Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

Repeat customer. Great service. Will was very professional.
Ginnysdad
Service Provided:
Broken Garage Door Spring Repair
Review:

This is the second time I have used Precision Door and they are wonderful. They were professional, knowledgeable and respectful. I would highly recommend them to anyone. Great job!
Elizabeth Estes
A Response from: Theresa

Great! Thanks for your review and recommendation! We appreciate both very much.

Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Review:

Will Kidwell was fast, professional, honest and friendly. Will is an asset, turning what could have been a stressful experience into a surprisingly pleasant one. Our door works, and sounds, like new. No pressure to do more work. No hype about the job. We could not have asked for a better experience - and same day service! Will recommend to others!
Jim
A Response from: Theresa

Excellent! Thanks for sharing your experience with Will - we agree with everything you wrote. He is an asset. We appreciate your review and recommendation.

Service Provided:
Garage Door Repair
Product:
Rollers
Review:

Service was great . The technician called when he was about 10 minutes out. Fixed everything very quickly. I would definitely call this company again. It’s very rare that you can get same day service. Thank you Precision.
Kathy Mccracken
A Response from: Theresa

Thank you Kathy! We appreciate your feedback and your review.

Service Provided:
Garage Door Repair
Product:
Cables
Review:

Will and his team arrived on time. Assessed the the unit. Then gave us three options and explained all options and gave us time to select the best for out needs. He had the unit with him. Took about an hour to fit it. Then went through the operation with us. Many thanks to Will and mate. The office kept us fully informed thank you Teresa.
Julia Henderson
A Response from: Theresa

You're welcome! Thank you very sharing your experience with us. We are happy to hear that things went smoothly.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Excellent job
Mohamad Alnahhas
A Response from: Theresa

Thank you for your feedback!

Service Provided:
Garage Door Repair
Product:
Rollers
Review:

Hello and thanks for helping me on current issues with my garage door opening needs. I was very impressed with the technician Will. He was able to review the current setup and diagnose the issue within just a few minutes. No heavy pressure to purchase anything or a replacement opener. His knowledge of the issues, I felt comfortable to decide to replace the opener rather than fix the older one. Was also nice that Will had a replacement in his truck so I did not have to be bothered with ordering and re-scheduling another service. I give my experience a 5 star rating
James Patterson
A Response from: Theresa

You are so welcome! We appreciate your review - thanks for your feedback. We are so happy to hear about your experience with Will.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Great service. Will was very nice I enjoyed talking with him about garage doors, repair, music and family. He is a wonderful example of a great worker that cares about what he's doing. We will need a new garage door in a while and we will be calling yall and I want Will to install it!
Lori and Jeremy Martin
A Response from: Theresa

Sounds great to us! Thanks for letting us know how we did. We agree with you about Will - he is great and caring!

Service Provided:
Garage Door Repair
Product:
Rollers
Review:

As a Realtor, I've seen this done many times and can say... Great service, great product, and good people. Patrick and Will are great at what they do. Thank you, Precision!
Steven Moline
A Response from: Theresa

Thank you for your review! We are always happy to hear positive feedback from our customers!

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

We had a garage door opener installed. An appointment was made without a long wait. Will showed up as expected for the appointment. We were very pleased with the service and would highly recommend PDS!
Lisa Seck
A Response from: Theresa

Excellent! Thanks for your review and your recommendation - we appreciate it very much!

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Will was the repair man and he was very polite and precise. Was very pleased with his service and friendliness. If we have any more trouble and need your services I certainly would want him to be the one to come. I would rate him as a 5
Patti Browning
A Response from: Theresa

Great - Thanks for the kind words about Will. We are happy to help you out anytime. We appreciate your review!

Service Provided:
Garage Door Repair
Product:
Cables
Review:

I heard about your good ratings.
Al Riggs
A Response from: Theresa

Thanks for your review and your business. We appreciate it very much!

Service Provided:
Garage Door Repair
Product:
Cables
Review:

I was told William would call between 12 and 2. He called 11:45 and was here shortly after noon. By 1:30, he was finished and had left. William is very professional, organized and knowledgeable about his work and equipment. I’d recommend him and Precision Door in a heartbeat.
John Winburne
A Response from: Theresa

We appreciate your review and recommendation! Thanks for sharing your experience with Will, your technician - he is a true professional.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Picked this company because of BBB recommendation. Glad I did! Super nice people, and professional. Did an EXCELLENT job on our door. Hauled off old door, and cleaned up. Did the job in under the projected time! Try 'em, you'll like 'em!
Larry Ginter
A Response from: Theresa

Thanks so much for your review and recommendation! We are happy to hear about your experience with us.

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Very professional and courteous. Nice to talk with and explain my options. Would recommend your service/repair. WILL call again if needed. Thank You...…………...
Dave Smoot
A Response from: Theresa

We really appreciate your review and recommendation! Thank you!

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

Have used them before, liked the work they did. Hope it's good this time!
Carl Frey
A Response from: Theresa

We really appreciate your business. Thanks for your review.

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Fast courteous service. Quick repair and technician very knowledgable and friendly.
Gary Lawson
A Response from: Theresa

Excellent! Thanks for your feedback. We are happy to help out.

Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
Review:

Second time I used this company. Great service both times at both houses.
Patricia Blasi
A Response from: Theresa

Thank you for your review. We appreciate your review and your business!

Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Review:

This is an epitome of good customer service. I received a confirmation in my email immediately after I spoke to the representative over the phone. They promised they will arrive tomorrow morning between 10 and noon which they did. The technician was very courteous, knowledgeable and got the job done in a timely manner. The rates were reasonable and we were very pleased with the outcome. We would recommend this company to anybody that needs a garage door service.
David Ngo
A Response from: Theresa

Thanks for sharing your experience with us. We appreciate your recommendation!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Love my new garage door. It was the easiest process I have had on having something installed. From the moment Steve came to give me a bid for the door to the installation itself. Everybody so accommodating. The installation crew was on time and they completed the install exactly as they said it would be done. I would highly recommend Precision to anyone that would be purchasing a new door.
Chilma Bates
A Response from: Theresa

Thanks for sharing your experience with us. We are happy to hear that you love your new garage door! We appreciate the recommendation!

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Great job! Will did the job quickly. He was friendly and knowledgeable and explained what he had done. Great service!
Joseph & jean Hallstrom
A Response from: Theresa

We are glad to hear about your experience with Will. We appreciate the feedback! Thanks!

Service Provided:
Garage Door Repair
Product:
Opener
Review:

Super quick service. Nice technicians.
Justin Stewart
A Response from: Theresa

We appreciate your review - thanks so much!

Service Provided:
Garage Door Repair
Product:
Springs
Review:

I chose Precision because of the excellent reviews. Their website is very informative with product design ideas. They came out quickly upon request to measure and get our preferences. Will installed our new garage door. He did an excellent job and we are very pleased with the door. We couldn't have had a better experience.
Joan Fowler
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Originally chose Precision for their competitive pricing. I keep returning for their prompt efficient service. Will explained the problem and why the new part would last longer than the original.
Janet Guskey
A Response from: Theresa

Excellent! We really appreciate your business and review. Thanks so much!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Date: 03/23/2018
Install Garage Doors
,
Review:

Will did an amazing job!! He was friendly, knowledgeable, and thorough installing my new garage door. I would certainly recommend Precision to anyone needing work!!!
Ruth Patterson
A Response from: Theresa

Thanks for sharing your experience with Will. We are happy to hear about it. We appreciate your recommendation!

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Arrived on the early side of appointment. Did a great job and quickly.
Miriam Miranda
A Response from: Theresa

Thanks for your review. We really appreciate your feedback!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
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