Average: 4.80 stars
Matt was born in Versailles, KY. He is a 1st generation American. Matt is married with with 2 sons. He enjoys working in his workshop and playing sports with his sons.
Matt, the service technician, was available earlier than scheduled so he texted and called before coming out. When he arrived he quickly diagnose the problem and fixed it promptly. He proceeded to check out the system, grease and oil it as necessary and gave tips on possible other maintenance that I could do. His service was outstanding! I highly recommend this company and I will use them again as needed!
- Grant Logan
Precision has my business moving forward! My garage door was improperly installed 15months ago which created a failure. Matt was punctual, fixed the issue and corrected all of the problems with the improper initial installation! I cannot say enough about Matt and Precision door in how they managed the service call! Don’t waste time with anyone other than Precision Garage Door!
- Gregory Krueger
Precision is your go to garage door company! Scheduling and dispatching went very smoothly. A text with our tech’s picture was sent when he was on his way. Matt, the tech, made a special phone call for me to check on an older warranty and it was found quite quickly. Matt replaced the springs and it works like a gem. He educated me and gave me some great tips! I highly recommend this company.
- Joyce Burnette
Very good company. Service rep was great and the person the phone was extremely friendly. Thanks
- Darlene Garcia
I was with Overhead Door Company. I was looking for a new company and found you on a google search. That was about a year ago and I am so happy I called you guys. You have not disappointed me.
- Tom Musgrave
Matt did a great job and was very personable. He identified the problem and resolved it professionally. Without a doubt, we will use Precision if we ever need help again!
- Bob Landrebe
They were right on time friendly, knowledgeable, reap made quick. Would use again, Very nice serviceman 10 stars.
- Deborah Slaton
Matt was great! He was so informed on the garage door and the way he explained my issue with my cables made perfect sense afterwards. I had racked my door trying to DIY the issue myself and thought I was going to have to purchase a new bottom panel. Matt helped me pop out the dents and said he would try and hold off until steel and metal prices came down. It is very rare not to have someone trying to sell additional products/services to you. I am going to use his services at the fire department for our bay doors. Very professional and I enjoyed just general conversation with him.
- T. Thompson
Precision Door is the company you want to go with when you are having garage door issues. Customer Service is the best. The technician, Matt is thorough, fast and very very kind.
- Debbi Dean
Outstanding service, friendly, and knowledgeable. Would not hesitate at all to call for service. Again thanks Matt for your outstanding work , hang in there.
- Roger Kissick
Great service by Matt! Highly recommend!
- Eva Lee Kingsolver
Matt Hartl was amazing… He showed up within hours of me calling and had my broken door fixed and working in less than 2 hours… He was very friendly and extremely knowledgeable about garage doors… Precision Doors is a Great Company and their professionalism is second to none…
- James Garrison
I had a phone conversation with a gentleman before the repairman came out, I specifically said I had 1 spring broken on my door, he gave me a price for the spring. I repeated the price of the spring plus the price of the service call to him and he said yes that’s correct. They come out here and the guy says we have to replace both springs it’s company policy. I said I tried to avoid something like this with a simple call first, so I sent him away. Very poor communication with me, and I really felt deceived and was tried to be taken advantage of. The repairman was very nice and apologized for the mistake of the representative on the phone and said he should have informed me of the policy.
- George Martin
Precision Garage Door just installed my new door. The installation team did an excellent job and were very courteous and professional.
- Raymond Shepard
Truly amazing service
- Reza & Fariba Timaji
Installed a new garage door had to adjust the existing opener for it to work properly did a excellent job.Very professional and a great personality.Gladly recommend Matt and Percision any time.
- Ronald Yarnall
Great service and within four hours of my call for repair - the door was working. Matt was very nice, friendly, and efficient. Thank you.
- Robin Waggoner
Thank you for always quick service with professional, knowledgeable and kind employees. A special thanks to Matt for today’s repair.
- Barbara Schwartz
We had a warranty service call on our doors installed about 6 months ago. Technician fixed out issue and checked all the connections, tightened bolts and made sure everything was in good working order. Very prompt, efficient, and friendly.
- Becky Riley
We been a customer over 10 years. Today I called at 7:30am June 22 2021 my garage door would not open. Matt Hart arrived 10:am right on time of my appointment. He was very professional, he found the problem and fix it. We recommend Precision Garage Door Services 5 Star operation.
- Rich Juliano