Read what people are saying
about Precision Garage Door in:
Lexington, KY
Precision Garage Door of Lexingtonhas received 628 reviews, averaging 4.97 Stars:
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Lexington, KY
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Lexington, KY
Quick and easy to do business with. Service tech (Justin) was timely and called when on his way. I even received a text message with his photo from Precision. He was here and had everything diagnosed and fixed in minutes. A+ in service, safety, communication and customer satisfaction.
- Marchelle Forish
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Lexington, KY
Darrin and Chris were great, showed up earlier than appointment time and did the job quickly and correctly.
- Michael Pizzurro
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Lexington, KY
I came home one evening and my garage door only opened about 2.5 ft. I called Precision Door and they sent someone out first thing the next morning. Bad news, I needed a new motor since it was 22 yrs old. Luckily it was installed the next day. The service has always been great, the servicemen have always been very professional. I highly recommend this company.
- Susie Knouff
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Lexington, KY
I had a spring break on my 40 year old garage door, so I had to have it repaired. I contacted Precision garage door service, and they sent Andrew to the rescue. He looked at it, gave me an estimate, and I gave him the okay to proceed. He thought it would be a 2 or 3 hour job. After he got into it, he started finding a lot of issues caused by decades of use and neglect. He disassembled , cleaned, and lubricated every bearing , adjusted the door tracks to get them properly aligned. Adjusted the closer because it was out of alignment. After putting it all back together , he decided that the standard springs he'd installed just weren't strong enough. It opened and closed just fine , but because my door was so old, it's made out of much heavier materials than modern doors. So he decided to swap out the standard springs for a much heavier spring. So it'll be a lot less wear on my opener. I'm shocked at how quiet the door operates now. Andrew went over routine maintenance stuff that I can do myself to keep everything up to par. I couldn't be happier with everything. Even though it took him a lot of extra time to get things perfect, he honored his original quote. And he did it on a 5 degree miserable day with a smile on his face the whole time.
- Barry Johnson
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Lexington, KY
Always have great customer service
- Sue Wright
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Lexington, KY
Precision installed the door and I have always come back to them for service. My tech contacted me and was able to come an hour earlier which was great. He was friendly and courteous and he serviced the door and got it closing again. Great service at a fair price. I will continue to use you in the future. Thanks so much. Sincerely, Martha Brough
- Martha Brough
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Lexington, KY
Precision Garage Door responded promptly to my request for service. The technician arrived on-time and resolved my problem quickly and efficiently.
- Doug Damm
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Lexington, KY
Attention to detail and great service
- Laurette Durick
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Lexington, KY
Absolutely outstanding service above and beyond expectations i would definitely use them in the future if needed and I wholeheartedly recommend this service from the time I called to job complete less than 3hours. Thanks so much if I could give the serviceman a raise i Absolutely would
- Tim Phillips
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Lexington, KY
I had had a Precision technician out to check on my garage door some time ago and I don't recall what the problem was anymore but I know he didn't charge me and ended up oiling the rollers and making sure the door was working well. This time the door was tripping a gfr button and the technician advised me to get the door up-graded to standard, which meant installing a second roller, plus some other changes. He completed the work in a short time and the door is so much quieter and works well now.
- David schmidt
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Lexington, KY
Very pleased with service I received. Darren contacted me to let me know be was on the way. Was prompt and diagnosed the problem. Made repairs quickly. I was very satisfied.
- Carolyn Roe
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Lexington, KY
Very personable. Timely. Excellent work no hassle.
- John Smither
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Lexington, KY
This was our 3rd time using Precision for a repair on our garage door. Everyone we’ve come in contact with is very professional and courteous. Thanks again Precision!
- Mike Wheatley
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Lexington, KY
Very prompt answer to my service request. The repair was quick and on time.
- FHA
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Lexington, KY
Quick response!Thorough and efficient service.
- Don Falace
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Lexington, KY
* Both 16’ and 9’ doors installed and trim wrapped in 4 hours. * Doors are beautiful and very quiet going up and down. * I didn’t realize that buying the 2 inch insulated door would keep my garage warm and reduce outside noise. Blake * Blake was so helpful selecting my doors. I told him what I wanted, and he suggested two beautiful doors. * Of the four quotes I received Blake was by far the most knowledgeable and professional. * He didn’t pressure me to buy any doors. Blake laid out my choices so I could decide for myself. Andrew * Andrew did a great job installing my 16’ door. * I had a concern one week after doors were installed. They sent Andrew back out. He addressed my concern. I had more questions about maintenance and he was most helpful answering my questions. Patrick * Patrick installed my 9’ door like he had done it thousand times before my installation. * Patrick wrapped both my garage doors trim with aluminum. Patrick’s wrapping skills were beyond my expectations. * I could tell he had 30+ years of experience.
- Keith Miller
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Lexington, KY
Isaac was very professional, clean and expedient. I did notice after he completed the repair and I closed the door that the very last cycle seems like the arm that attaches to the track was very upright and seems like the last couple of inches forced a surge of down force. I seem to remember that arm having a bit more angle. May need an adjustment? Again though, overall very happy to have peace of mind from a professionally serviced door! Thank you
- Mark Hanks
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Lexington, KY
The afternoon prior to Thanksgiving the spring on my garage door broke… unfortunately my car was in the garage. I called Precision and spoke with a very helpful Molly who after hearing my story arrange an appointment for that evening. The repair person, Daren Denton was very knowledgeable and polite. He explained my options. The outside of the door already had a big dent and I was hoping to call Precision after the holidays ( note: I am a first time customer referred by my sister) to discuss replacing the door. Daren replaced the spring and assisted in ordering a replacement door. I am so appreciative of the timely and excellent service. I highly recommend Precision Garage Door and I am very thankful to Daren!!
- Ann Louise Jones
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Lexington, KY
Justin did an amazing job replacing our broken garage door spring. He was on time, great communicator, and professional. Thank you for the great service.
- Bryan Justice
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Lexington, KY
Excellent and timely service. I am glad they agreed with me that the springs were still under warranty. I will continue to use your services.
- Sunita Bandri
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Lexington, KY
We received excellent service and he completed all tasks swiftly and effectively. Thank you very much!
- Benjamine Munguromo
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Lexington, KY
Patrick Kowalewski was the Service Representative that came out to install my new garage door. Patrick took his time, and I could tell he loves what he is doing. My garage door looks amazing thanks to Patrick and Precision Garage Door Service.
- Lachrista Warren
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Lexington, KY
Ray did a great job. Called to tell me he was on the way. Explained any questions I had and got the job done quickly. Highly recommend Precision. Steve replaced springs on my old door about 20 years ago.
- Howard Hazelwood
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Lexington, KY
Had a problem with my keypad opener, which was just slightly at a warranty, but Precision took care of it for me Without charge. Great company. Love my LiftMaster garage door opener. The MyQ APP is great for controlling the garage door when you are away from home. Highly recommend it.
- Russell Davis
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Lexington, KY
Very knowledgeable and pleasant to work with!
- Kim Rich
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Lexington, KY
Precision gave me a time to fix my garage door and they were there by that time. They were in and out in know time.
- Edward Givens
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Lexington, KY
Andrew not only fixed my garage door, he took the time to walk me through several maintenance items to extend the life of my system Appreciate the timely service on a Saturday Highly recommend PGD of Lexington Thank you
- Lance Williams
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Lexington, KY
The technician was amazing very knowledgeable and friendly I would recommend your company to everyone needing their garage door opener fixed or replaced
- Terry Compton
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Lexington, KY
Great individualized service updating my garage door opener based on my needs. Excellent service!
- Diane Alexander
Justin was very professional. He called before leaving and job completed within an hour.
- Louise Coleman Jones