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Read what people are saying
about Precision Garage Door in:

Lexington, KY

Precision Garage Door of Lexington
has received 166 reviews, averaging 4.98 Stars:
Review:

When I called your company, I hardly expected such a prompt response. You sent Anthony to us the very same day. Thank you so much. Anthony was personable, professional, and very knowledgeable. He is certainly an asset to your company.
Charles Ferrell
A Response from: Theresa

Thank you! We agree - we are very lucky to have Anthony working with us. Thanks for taking the time to write a review.

Anthony Service Provided:
Garage Door Opener Install
Product:
Opener
Technician:
Review:

Great service
Valerie Logan
A Response from: Theresa

Thank you for your review!

Nathan G. Service Provided:
Garage Door Repair
Product:
Cables
Technician:
Review:

Professional, on time, very courteous!
Jelena Djuricic
A Response from: Theresa

Great - so glad to hear! Thanks for sharing your experience with us.

Nathan G. Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Friendly technician arrived when we were told he'd get here. Got the work done promptly -- no surprises.
Al
A Response from: Theresa

We appreciate your review. Thanks for the feedback!

Anthony Service Provided:
Garage Door Opener Repair
Technician:
Review:

I was told William would call between 12 and 2. He called 11:45 and was here shortly after noon. By 1:30, he was finished and had left. William is very professional, organized and knowledgeable about his work and equipment. I’d recommend him and Precision Door in a heartbeat.
John Winburne
A Response from: Theresa

We appreciate your review and recommendation! Thanks for sharing your experience with Will, your technician - he is a true professional.

Will  Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

I was pleasantly surprised to get such quick service. Nathan called and showed up on time and got the job done. He was polite and explained what he was going to do. Now I can get my car in the garage. Thanks!
Ruth Thompson
A Response from: Theresa

Thank you for your review! We are happy that Nathan was able to help you out today. We appreciate your feedback.

Nathan G. Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Teresa, I was so pleased with the work that was done on my garage door and especially coming out on a Sunday. Nathan was so helpful and did a great job. I have used Precision many times and will continue to use your service. I have also past your name along to friends that were very satisfied too.
Patsy Mitchell
A Response from: Theresa

Excellent - thanks so much for your review and recommendations! We appreciate it very much. We are happy to hear that you are pleased with Nathan's work.

Nathan G. Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Picked this company because of BBB recommendation. Glad I did! Super nice people, and professional. Did an EXCELLENT job on our door. Hauled off old door, and cleaned up. Did the job in under the projected time! Try 'em, you'll like 'em!
Larry Ginter
A Response from: Theresa

Thanks so much for your review and recommendation! We are happy to hear about your experience with us.

Will  Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Great service! Arrived right on time and repair took no longer than 30 minutes. Steve is a great technician and was quite personable. Highly recommend!
Ted Renaker
A Response from: Theresa

Thanks for your recommendation! We really appreciate your business.

Steve Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Very professional and courteous. Nice to talk with and explain my options. Would recommend your service/repair. WILL call again if needed. Thank You...…………...
Dave Smoot
A Response from: Theresa

We really appreciate your review and recommendation! Thank you!

Will  Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Have used them before, liked the work they did. Hope it's good this time!
Carl Frey
A Response from: Theresa

We really appreciate your business. Thanks for your review.

Will  Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

I was very happy with the service from Precision. I called on a Sunday evening before the Memorial Day holiday. Phone was answered by a live person who promptly set up an appointment for Tuesday. Nathan Guest was my technician. He called ahead and arrived on time. He was very courteous and professional. He even explained the different steps to me during the repair. I would definitely use Precision again and recommend them to anyone else needing service.
Vincent Greene
A Response from: Theresa

We appreciate your review and recommendation! Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.

Nathan G. Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Quick scheduling, quick service, great communication, offered options for service at different price points. A great experience!
Troy Fletcher
A Response from: Theresa

Excellent! Thanks for your feedback - We appreciate it very much!

Nathan G. Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Great service, quality workmanship and knowledgeable service man.
David
A Response from: Theresa

We appreciate your review. Thanks for letting us know how we did!

Nathan G. Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

This is an epitome of good customer service. I received a confirmation in my email immediately after I spoke to the representative over the phone. They promised they will arrive tomorrow morning between 10 and noon which they did. The technician was very courteous, knowledgeable and got the job done in a timely manner. The rates were reasonable and we were very pleased with the outcome. We would recommend this company to anybody that needs a garage door service.
David Ngo
A Response from: Theresa

Thanks for sharing your experience with us. We appreciate your recommendation!

Will  Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Nathan was polite and courteous. Very knowledgeable about the product and quick for the amount of work he performed. I also like the lifetime warranty on the products I purchased.
Troy Garner
A Response from: Theresa

Thanks for sharing your experience with us. We are happy to know you are pleased with your technician, Nathan, and the products he provided. We appreciate your review!

Nathan G. Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Love my new garage door. It was the easiest process I have had on having something installed. From the moment Steve came to give me a bid for the door to the installation itself. Everybody so accommodating. The installation crew was on time and they completed the install exactly as they said it would be done. I would highly recommend Precision to anyone that would be purchasing a new door.
Chilma Bates
A Response from: Theresa

Thanks for sharing your experience with us. We are happy to hear that you love your new garage door! We appreciate the recommendation!

Will  Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Excellent same-day response to our need when the coil on the garage door busted and we could not get the car out. The person in charge of the repair was courteous and competent.
John Stencel
A Response from: Theresa

Thanks for sharing your feedback with us! We really appreciate your review.

Nathan G. Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Same day service, Nathen gave me options even though my doors are dated he help me to the best case scenario for me at this time, he was well trained knew what to do. Honesty and quality means we will do more business in the future.
John Warren
A Response from: Theresa

Thanks for your review. We appreciate the your kind words and your business. We work hard to provide a great customer experience,

Nathan G. Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

I have never used Precision and found them on Google. I called t 3:00pm on a Friday afternoon when my garage door spring broke and Jacob was here at 3:30. Cost was competitive and service was fast and professional. Job took less than a hour. I would definitely call again.
Paul Cantrell
A Response from: Theresa

We are so glad that you called us! Thanks for taking time to write us a review. We appreciate it very much!

Service Provided:
Garage Door Repair
Product:
Springs
Review:

We were very pleased with the service we received from Precision Garage Door. Nathan Guest was very professional and had a high level of knowledge when asked any questions. We appreciate his kindness and his time. Thank you for the great job. Precision gave us a time that they would be at our house and they arrived on time. Great CUSTOMER SERVICE!
Troy Pelfrey
A Response from: Theresa

Thanks for sharing your experience with Nathan G. We appreciate your kind words! We are committed to providing great customer service.

Nathan G. Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Outstanding !! These folks are very goog
Matt Iuliano
A Response from: Theresa

Thanks for your review! We appreciate your feedback.

Nathan G. Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

I called for a broken garage door opener at 1:00 PM on a Friday and they were here before 4:00 the same day. They had me fixed up and working in time for the weekend. Service tech was knowledgeable and friendly and the price was fair. I'll definitely use them again.
Chris Grill
A Response from: Theresa

Excellent! Thanks for sharing your experience with us - glad we were able to help you out. We appreciate your review.

Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Review:

I chose Precision because of the excellent reviews. Their website is very informative with product design ideas. They came out quickly upon request to measure and get our preferences. Will installed our new garage door. He did an excellent job and we are very pleased with the door. We couldn't have had a better experience.
Joan Fowler
Will  Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Originally chose Precision for their competitive pricing. I keep returning for their prompt efficient service. Will explained the problem and why the new part would last longer than the original.
Janet Guskey
A Response from: Theresa

Excellent! We really appreciate your business and review. Thanks so much!

Will  Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Extremely satisfied. Technician was prompt, courteous and friendly. Work was done quickly and completely. Price was fair. Better than competitor called first. Work was done on a Saturday with no extra charge. Very happy with this experience. Will recommend to friends and be repeat customer whenever additional work is needed.
Jeff Gardner
A Response from: Theresa

Thank you so much for your review and recommendation! We are happy to hear about your experience with us.

Will  Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

The young man (Nathan?) was very polite and personable. He not only did the work described, but gave tips about how to adjust the door and the workings of the mechanism. Was pleased with the work, but was surprised at how expensive it is to replace springs!
Andrew
A Response from: Theresa

Thanks for your feedback - We are glad you are pleased with the work Nathan did.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Will, did an excellent job in replacing a broken spring and servicing my garage door...He diagnosed the problem, gave me several options and completed the repair efficiently and professionally.... I am very pleased with the responsiveness in arriving on time....
George Woolwine
A Response from: Theresa

Great! Thanks for sharing your experience with our technician, Will. We really appreciate the feedback!

Will  Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Will came out and installed a new garage door opener at my home. He did a great job and was friendly and professional.
Melvin Smith
A Response from: Theresa

Thanks for letting us know about your experience with Will - we are glad to know he did a great job. We appreciate your review!

Will  Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Tech was very professional and knowledgeable about garage doors. Very pleased with the work preformed.
Jennifer Jones
A Response from: Theresa

We are glad you are pleased with the work William did - Thanks for your review!

Will  Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
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