Read what people are saying
about Precision Garage Door
Precision Garage Door of Lexingtonhas received 1303 reviews, averaging 5.00 Stars:
Lexington, KY
Lexington, KY
Christian did a great job!!! He was very professional.
- Angela Huang
Danville, KY
We needed a new garage door system-a complete overhaul. We had old doors that were cheap and looked terrible. My husband went online and we chose Precision because of all the very good reviews! From Isaac Smoot that came out to measure and give us an estimate to Kasey Jackson that came to install them today.. the customer service was amazing. The doors look wonderful and I am sure should we have any problems... Precision will be right there to help us resolve them.
- Sonya Van Buskirk
Lexington, KY
Great work! The tech Christian was a very professional and friendly.
- Christopher Rymond
Lexington, KY
Excellent job! Was a real pleasure to work with!
- Bonnie Hatfield
Georgetown, KY
I saw their advertisement
- Randy Blankenship
Lexington, KY
From initial phone call to set up an estimate to completion of the job went exceptionally. Communication was consistent and installation technician, Kasey, was very cordial and knowledgeable. He efficiently took out my old garage door and installed the new door in less than 2 hours. I recommend Precision Door Services at the 5 star level.
- James Madaleno
Lexington, KY
Our garage door wouldn’t close one evening, my husband tried for an hour to get it down. I called Precision and they had some to us within the hour. Really great customer service and the technicians were great. Would highly recommend giving them a call.
- Denise Adams
Lexington, KY
Our garage door spring broke on a Saturday morning, and we had an emergency situation where someone in the household could only exit through the garage. Precision Garage Door had five star ratings, and I decided to call them. They sent their technician, Justin, to our home on a Saturday evening, and he was able to repair the door that night. we were very lucky he had the parts on his van at the time. Justin was highly knowledgeable, friendly, and respectful. The fact that he came out to our home on a Saturday night at 7 o’clock is commendable. We will have them back for more maintenance on our door.
- Jean Profitt
Lexington, KY
The technician was professional and knowledgeable about the previous door opener and the replacement. He explained in great detail about the problems of the old opener. He explained in great detail about the new opener, including the mounting of the track, and the safeguards at the bottom of the rails, and other details. He is a good representative for your business.
- Wynn Paul
Nicholasville, KY
Dylan Davis was very friendly and knowledgeable on the job he was doing . I would have him to work on my garage door again if needed .
- Libby Evans
Winchester, KY
Kasey was our technician who arrived today. He was polite and friendly with me. Very knowledgeable about the service he was performing at my home. He also explained how everything worked as well as the maintenance needed. He replaced my old garage door and motor. It’s was a smooth transition. I’m very pleased and would recommend this company. Kasey is a valuable asset. Thanks again. Tim Allred
- Tim Allred
Lexington, KY
Quick response, friendly and polite. The technician, Christian, did an amazing job. He was prompt, provided all options and did the work quickly and efficiently. I recommend and would use them again!
- Lisa Roberson
Lexington, KY
Justin got right to work, performed some preliminary checks and confirmed where the problem was. Due to the late time we all agreed he would be back tomorrow to install the new equipment. I would call precision again and be happy to have Justin as my agent.
- Royce Mcdaniel
Georgetown, KY
Was able to get an appointment the day after my garage door broke. Justin showed up on time. Explained the issue with our garage opener thoroughly and what options that we had in fixing it, when he explained each one he was not pushy in the extra cost to each up grade. He knew his job and each component he was replacing. When finished he explained how to properly maintain our equipment going forward. We would recommend this company and if your lucky enough to get Justin assigned to your call, you won’t be disappointed!
- Kathy Basham
Richmond, KY
I needed a repair to my old garage door. Daren was able to get my old door working again and gave me a quote for a new door. I am old and my wife was just admitted to the hospital, so a new door is not an option for me at the time. Daren made the impossible possible and I am truly grateful. My son recommend this company and I am so glad he did. I received excellent and professional service!!
- Jerry Edington
Harrodsburg, KY
The service man was excellent. He told me what was neededI agreed. He then told me it would take 4 hours to complete and he finished in 4 hours. He did an excellent job and had all the equipment on his truck. I first heard about Precision Door on a TV commercial.
- Walter Gross
Lexington, KY
My garage door started just randomly going up and down during the day and night. I did not feel safe. I tried to figure out what was wrong but couldn’t. I saw a Precision sticker on the garage door opener so I decided I would call them. The girl that answered was very nice and I was given an appointment for that day. Justin was the technician that was assigned to me. He was on time and very professional. He explained everything very clearly as he checked the opener. He then gave me my options explaining each one thoroughly and in a way I understood. I chose to replace it because of the age of the old one. He said it would take about an hour and he was right. When he finished installing it he explained as he was programming it and setting it up and showed me how to do it. He was so patient with me when I asked questions and answered in a way I understood. He was great. I love the new opener. I feel so much safer now. I would highly recommend Justin and Precision without hesitation.
- Judy Mason
Lexington, KY
Precision came the same day we called and Daren did a great job explaining what needed to be done, then stayed late to finish the job. This was our first time to use Precision, but I would not hesitate to use them again in the future. We were also very grateful for the 10 year warranty on both doors. Daren replaced the springs, rollers, cables, etc. so that both doors are like new. Our first experience with Precision was terrific.
- Wayne Holcomb
Georgetown, KY
We recently relocated from Florida to Kentucky and purchased a 13 year old home. The garage door was not insulated, vinyl no longer doing its job and could see the daylight coming through. Also the opener was on its last leg. We contacted Precision and Isaac came out and listened to our concerns and provided us with our options. After sticker shock, we went ahead and proceeded with getting a new insulated garage door and opener. Just had it installed yesterday by Ray. He took the time to go over everything with my husband and I. The door and opener are so quiet compared to what we had. Cannot see any light coming in on the sides compared to when we had one installed in Florida by a company down there. Would highly recommend to anyone in the market for a new garage door and/or opener.
- Rhonda Napier
Product:
Lexington, KY
I appreciate Dylan's patience to explain my options and show what the impact would be for each option. After we agreed on which option, he worked diligently to perform the work.
- Richard Manley
Berea, KY
I was able to schedule an appointment for the same day I called. Justin was prompt, professional and friendly. He took the time to explain everything he was doing, replaced only the necessary parts and explained how to care for them. Very impressed with his service, I highly recommend them!!
- Gail Mackey
Lawrenceburg, KY
I needed a new garage door installed. I got 3 different companies to quote it. The first company was the one that originally installed the door and stated he wanted nothing to do with it and to call someone else. The second came out and got all the information needed for the project and I never heard from them after. I then called the company on TV. Precision came out and by the time the estimator left, I had my quotes and the dates for when they would perform the work. We had a complete new garage door installed. They took down the old and installed the new. Wrapped the exterior. Weeks before they installed the new door, I had them tune up another garage door on the property. From the first visit of the estimator to the 3 technicians performing the work, Precision is first class! The owner even drove out to the middle of nowhere to check on the job. I recommend Precision for all your garage door needs.
- Lee Miller
Richmond, KY
Excellent customer service, prompt service and great work. I am very happy with the service I received.
- Karin Lindblom
Lawrenceburg, KY
On time and reasonable. Not sure a guy can ask more. Thanks Christian!
- James Mink
Lexington, KY
Precision is always quick and efficient service. Christian was excellent and thorough. Highly recommend
- Linda Ryley
Richmond, KY
Spring broke on a Sunday. Called on a Monday (which was a holiday) and still got a tech out on Tuesday for an estimate. Decided to go with a full rebuild since the door was installed almost 20 years ago, but also asked them to please review all the original install when they did it because it popped and cracked a lot when opening and took a lot of force to close. The rebuild was done on Wed but the opener wouldn’t close the door with the new springs installed so scheduled a new opener install for Thur. During that install Daren and Blake found two alignment issues with the original install that was causing the issues I mentioned, and resolved both of them at no additional cost to the estimate (even though they had to spend extra time and hardware on them, and correct someone else’s work). In reality my old 1/2hp opener may have lasted a little longer with the alignment issues resolved, but I had always looked forward to upgrading it to a 3/4hp opener once it failed anyway (since it’s such a big heavy insulated 16’ door). So considering they were able to find and resolved both issues I had concerns with (unrelated to the work they were scheduled for), all while being able to schedule back to back visits to get the job done quickly, I couldn’t be happier with the service and attention I received, their commitment to getting it done quickly and correctly, and with how smooth and quiet it opens and closes now.
- John Wade
Service Provided:
Product:
Technician: Isaac
Richmond, KY
Excellent service, quality products And terrific employees would give these guy a google 10 star review if it was an option
- Tim Miller
Product:
Versailles, KY
The installation of new door went smoothly. Technician(Kasey) very knowledgeable and reassuring all would go well and it did. Door is beautiful and i love all the functions of the new opener! Right now am very happy and pleased
- Gay Brown
Nicholasville, KY
Fast Service. Technician knowledgeable and pleasant.
- Lena Martin
Service was terrific; Cammie set up the same-day appointment for about 4 hours after my call. Justin was on time and did a really good job repairing the broken springs. Very pleasant but also knew the technical part and explained everything clearly to me. He also gave me a few tips on proper maintenance going forward. We couldn't have been more pleased.
- Ed in Chevy Chase