has received 1470 reviews, averaging 5.00 Stars:
Lexington, KY
Lexington, KY
Daren met all my expectations. He was very courteous and informative around my options for a new garage door opener. Very happy with the install and would recommend Precision to anyone looking for any help with Garage Doors.
- Chris Brumley
Lexington, KY
Justin did an Awesome job on reprogramming the remotes and replacing the keypad on my brother in laws garage door
- Lenard Cayer
Lexington, KY
Isaac Smoot, our technician, called while en-route to notify me of his arrival time. We backed into our garage door and damaged the bottom panel.....Isaac clearly explained repair options, as well as the cost of a new door. Our system is 15 years old, originally installed by Precision, but approaching the end of its life cycle. We are determining how to proceed, and leaning toward a new door, opener, etc. Isaac was able to show us pictures of how the new door (windows, different colors, hardware, etc) would look. We would recommend Precision. Thank you.
- Jeff Shunk
Nicholasville, KY
Recently scheduled service online through the website. Service was extremely quick. The techs were very professional and polite.
- Michael Fenstermaker
Lexington, KY
Quick response. Technically Justin was very patient and explained my issues so I could make my decisions. I didn’t feel pressured. The work was accomplished in a timely manner.
- Mary Sutton
Lexington, KY
Service was prompt and extremely thorough. If I ever need garage door service again, I will definitely call them again. Christian is a phenomenal technician Thanks again for taking care of this
- Darrell Lear
Nicholasville, KY
Great service and professionalism.
- David Prince
Nicholasville, KY
Deron and Tito did an excellent job! Professional yet very kind and helpful with setting up app on my phone.. thanks so much! Awesome company!
- Tina Napier
Georgetown, KY
First I would like to acknowledge how amazing it was the receive a text message with the photo of the technicians coming to our home. As a woman who would be home alone during the service, it was reassuring and comforting to see the technician's photo prior to arrival and know who I was letting into my home, but more importantly, be able to have accountability in case something were to happen. Aside from that, three techs serviced us in one day. The first gentleman, Isaac, came and assessed our garage door situation. He called prior to arriving and was even a little bit early. We had a spring break with our garage door, but he also assessed our motor and mechanisms involved. Then, he was able to give us three routes: a bandaid, a middle of the road, and a whole new system. We did not anticipate buying an all new motor and all new mechanisms, we were just going to bandaid the situation. However, Isaac made excellent points and without feeling like we were given a sales pitch or feeling pressured, we agreed that it was necessary to replace everything but the door itself. The price was much more reasonable than we thought, with a reliable brand, and 5 years warranty. As my car was trapped in the garage, we were worried it would take a week to order parts, get on the schedule, etc. but no- Isaac got us on the schedule for later that same day to be completely finished! Hours later, I received another text message from Precision with another technicians photo and arrival time. I also got a call from Daren, the next technician, as the time got closer. He was scheduled to come at 4, at 3:00 he called to say they finished a job early and had us next and asked if it were okay if they came on and got started- ABSOLUTELY! Daren and his service assistant, Tito, were very well mannered and kind. They worked efficiently and quickly finishing the job in a couple of hours (if that). They were personable and walked me through set up for the app and showed me how the camera on our new system worked and what we should do going forward. I cannot recommend this company enough to anyone and everyone who asks. Thank you Precision for your commitment to your customers and knowledgable staff. You have gained a new lifetime customer.
- Colby and Andi Mullins
Service Provided:
Product:
Technician: Isaac
Lexington, KY
Saw the name and reviews. Called and immediately knew this was the right place. Tech named Daren came out and took care of everything- new remotes, keypad and emergency lock. Quick, professional and very knowledgeable. Highly recommend!
- Dave Braakman
Richmond, KY
Darren was on time. He did a great job. Very professional and friendly. Explained everything and cleaned up afterward.
- Carolyn Lane
Georgetown, KY
I selected Precision Door for garage door opener service because I felt their website demonstrated transparency about who they were and what they did, and also showed pride in the team by showing us photos of all the technicians and telling us about each. The composition of the website, with detailed information, shows they take pride in their business. I also liked the fact that they expressed willingness to repair instead of just trying to sell a new opener. Our technician was Justin, and he was great. Showed up on time, looked professional, explained all the options including pros, cons, and cost of each, and did not balk when I chose a less expensive option of making repairs with a new part. He clearly has done this many times, was very efficient, was willing to let me watch and ask questions, which he answered, and was totally nice and professional all around. The opener works great, he adjusted it better than it was before, and even lubricated the door. I felt the price was very good, and I am very pleased. I would call them again if needed.
- Mark in Georgetown
Lexington, KY
The service tech was very nice and explained everything he was doing very professional Great experience.. Larry Cleveland
- Larry Cleveland
Georgetown, KY
Scheduling was smooth. The technician, Justin Byers was prompt, very courteous and knowledgeable. Definitely recommend Precision Door!
- douglas and angie kilby
Lexington, KY
Quick response! I was able to reach someone at 5:45 pm when we could not open the garage door manually. So we could not get our cars out. The technician, Justin, was here first thing the next morning. He was a knowledgeable professional. He found the issues immediately. We discussed the repairs and the cost but ultimately decided to go with a new garage door. He fixed the door so we can use it while waiting on the new one. The whole experience was positive.
- Sandy Rinehart
Lexington, KY
Fast and high quality service. Have relied on Precision for years. Met our needs promptly and at a reasonable price.
- Lucy
Lexington, KY
Excellent service!
- Sandy Rogers
Georgetown, KY
We have had to call Precision Door Service twice in the past couple years for our 20+ year old door and each time they responded immediately. Their technicians are super friendly and very knowledgeable. Justin was here today and went well beyond his means to educate us on the basic mechanics of the door and when he learned that I hadn’t yet set up my phone to use remotely, he did it for me. I can now monitor my door when I am away! The last thing I’d like to commend them for is not pushing you to replace “something that isn’t broken”. That is a quality in a company that is greatly appreciated by us.
- Byron/Mari Ewick
Lexington, KY
Precision had been our go to professional for garage door repairs for over a decade. Daren and Tito were professional and friendly and we enjoyed having them at our home. We always appreciate the prompt attention and the exceptional quality we receive every time.
- Mike Wheatley
Frankfort, KY
Justin was excellent! Scheduling was easy.
- Paula Alexander-Sucher
Nicholasville, KY
Because we purchased the door from precision. And your service guy Daren Denton is very friendly and a pleasure to do business with.
- Rodney Johnson
Mount Sterling, KY
On Sunday5/24/2026 we texted Precision Garage Door and they responded back with having someone coming out on Monday 5/25/202. When Justin Byers arrived, he was very professional and very knowledgeable about his work. He did an amazing job and was right on everything he did. Thanks for the work done.
- Norman Peck
Lexington, KY
Justin was absolutely amazing. He showed up earlier than scheduled and was very courteous, professional, and helpful throughout the entire visit. He went above and beyond to ensure everything was taken care of properly. My only concern was that the repair itself seemed a bit pricey, although I’m not very familiar with the standard costs for this type of work.
- RS
Versailles, KY
Kasey and the other younger guy were very nice, respectful, and worked efficiently. That's rare these days. Thank you for replacing the bottom panel for me. They even helped me set the door up with my phone!!
- Robin Maloney
Lexington, KY
Excellent customer service and quality products. My garage door open crashed out last night and they were there in the morning installing the new one! Couldn't be happier with experience. Highly recommend checking them out!
- Andrew Myatt
Lexington, KY
I chose Precision because I have used them before and they have always been friendly, professional, courteous and the cost has been very reasonable. Again, I am able to say all those qualities were evident as their technician (Justin) arrived, on time with plenty of advance notice. Justin diagnosed the problem, took care of it efficiently and even took the time to show me how to fix any similar issues myself (without needing to call). I appreciated his pleasant, optimistic attitude and prompt attention to the issue. I keep Precision's number handy for any future difficulties.
- Rick T
Lexington, KY
Excellent service and very professional.
- Connie & Mark Duncan
Lexington, KY
Dylan and his associate were very friendly and very helpful in explaining the options for repairing my garage door problem. Since I am a senior female, I really appreciate the time and effort they took to explain in detail what each option entailed and what they suggested needed to be done. They answered my all my questions with a great deal of patience.
- Janet (Jan) Helm
Lexington, KY
From the sale tech. (Issac Smoot) to the installer the service and work done was satisfactory. Mr. Smoot was well informed and answered all my questions. The installers were professional and efficient. The installers cleaned up after installation and hauled away the old door and parts. Everything was completed timely and to my satisfaction.
- Mary Bell
We are longtime clients that have always been satisfied with Precision’s work. We recently had our garage door springs replaced under warranty and the technician (Christian) was on time, professional, and very polite. The job was done in approximately 30 minutes and all our questions were answered. Once again, we are 100% satisfied with the Precision experience….
- Carpenter Jim