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Our service request was prompted by incessant beeps emanating from the wall control panel plus red & amber blinking lights. Dylan Davis arrived promptly, tried various solutions ultimately to no avail and advised me that there was no apparent solution. We later concluded that our best (only?) option was to have a simple push button wall control installed. Dylan returned the next day and tried to get a different model wall control to respond to the 8500 opener. That did not work out for whatever reason so Dylan reinstalled the MyQ wall control and finally was able to configure it so that it was pairing with the 8500 opener. Since then, we have not experienced any beeping noises nor blinking lights on the control panel. Dylan was persistent and positive throughout his visit. We would also like to ask for whatever aid you can provide in securing for us a replacement cover for the 8500; somehow during some service call (not Dylan's) the top of the cover has a crack in it so I have used some electrical tape to keep it shut so that insects do not get inside of the unit. Appreciate whatever your office can do.

- Bob Altwies

Excellent experience. The service technician Christian Brown was very knowledgeable and easy to work with. I highly recommend this company.

- John Sheppard

Justin Byers did an excellent job. Thank you.

- Charlie Dieruf

Excellent, prompt, service. The technician, Andrew, is knowledgeable and he was wonderful to work with.

- Denise Probst

He was very patient and did a great job!!

- Will Martin

I was having trouble with my keypad but Dylan came out and was very helpful. He is a nice young man who represents your company very well. Thanks.

- Jimmy Bennett

Justin replaced a failed motherboard in one of our new garage door motors. He was courteous and professional while working with me in person and over the phone with a technical support representative for the manufacturer. The entire process took well over an hour but Justin was patient and fully resolved the issue.

- Tony Wilson

Thank you so much for your immediate service! We appreciate your friendly and professional service; not to mention Daren's ability to get our garage door going again in a matter of hours! Thank you, you all again! We now have you listed as our garage door "go-to," and will definitely recommend Precision- should we ever have the opportunity!

- Jessica Hale

we had used Precision a couple years ago and were very pleased with their service and called them today for an issued with our door. We had a door overhaul done and a new garage door opener system installed. Christian was our technician and he was very professional, knowledgeable and very personable and answered our questions to help us make the right decisions. He had what he needed on his truck to do all the work and everything was completed in a timely manner. Would highly recommend Precision to anyone needing their garage door serviced.

- Rose Whitaker

Very professional and very prompt on time schedule to arrive. I will only use your services from now on. Thank you! My garage door was fixed on the same day that I called. So very glad I found your company.

- Marilyn Cocanough

Christian was very professional and courteous. He arrived before my scheduled time. He had my broken spring replaced in no time. Would highly recommend Precision for your garage door needs.

- Michael Meadors

Contacted Precision when my old door failed. Isaac responded and came out the next day to give me a quote for a replacement door. Discussed options and a quote was delivered on the spot and a new door ordered. Once the door arrived, it was installed the next day. The installer (Andrew) did a great job! Highly recommend.

- John Mcwilliams

Christian Brown did a very good job.

- Andrzej Wala

Technician (Dylan Davis) was prompt and fixed everything required. Programed my Genie garage door opener and keypad. Also provided an estimate to change out torsion spring in the future. Very satisfied!

- Mike Broderick

I had a dead motor on the existing door at my house. I contacted Precision and Christian was dispatched to my house. We discussed a few options and decided to replace the motor on the door. It was completed within hours and Christian was extremely professional and courteous!

- Steve Cecil

We were very pleased with Justin. He was very courteous and was finished in No time. Would definitely recommend this company.

- Shirley Ivey

The total service and installation was great! I have used them before, and we are very satisfied!

- W Jackson Jr

I would especially like to commend Daren Denton, who handled the repair process with great care and thoroughness. He took the time to explain every aspect of the job and provided clear solutions, ensuring that I understood the necessary repairs. His attention to detail and commitment to quality workmanship truly set your service apart. Due to age, my Life Master needed to be replaced. Daren, also repaired little things that were ready to go and would have meant another visit. I will continue to recommend your business to my friends. Thank you again for your outstanding service.

- Pat

JUSTIN, WAS ON TIME, VERY KIND,PROFESSIONAL,AND VERY HELPFUL. HE DID AN EXCELLENT JOB IN A VERY TIMELY MANNER. I WOULD RECOMMEND HIM HIGHLY TO ANY CUSTOMER. THANKS AGAIN TO PRECISION AND JUSTIN FOR ALL YOUR HELP.

- Marty Mullins

Christian Brown was my tech and was very professional. He explained how he was going to do the repairs and did to my satisfaction. I would ask for him again.

- Patrick Greer

we choose them quickly and easy appointment and they showed up earlier than others.

- Amjad Ali

Very prompt, knowledgable and friendly. Only took about an hour to to replace motor, new rollers, keyless entry and sensors. Helped program my car again. Great job

- Marilyn Lippert

Tech was great. Very friendly and fixed my issue quickly.

- Sandy Cummins

We had a problem w/door opener. Called Precision and got same day response. Justin was on time, identified the problem (we needed new opener) scheduled for next day, again on time, estimated time to complete the work, finished within five minutes of his estimate. He was professional, personable and a credit to your company.

- ron balcom

Always been happy with precision garage door. They do a great job. Did a complete door overhaul this time, door has never been this quite.

- Sam Kindred

Outstanding service and communication!! Tech team Darren and Christian were outstanding, professional had passion and pride. Did what it took to get the job done. Highly recommend. Will use you guys again. 5 stars

- Lee Simpson

Steve has always been very courteous and professional. Recently we also had a great encounter with Will. They resolved and prevented problems and also offer honest advice. Nothing unnecessary has ever been done all these years we have obtained their service. We trust their integrity and ability. They are the one and only we call for help.

- Jennifer L

As a long-time customer of Precision, I again called them last week when I had a problem with my garage door opener. Within half an hour of my call, Daren Denton and Christian (I believe that's his name) came and installed a new motor, new rollers, the correct size springs and more - and got my door working perfectly. Daren was very knowledgeable and within a reasonably short period of time they did a lot of work replacing and setting up my new opener. I very much appreciated their prompt response to my call and I will continue to rely on Precision for any future needs. I was totally satisfied with their pleasant and efficient visit.

- K. May

Hello I selected Precision Door Service for my garage door needs based on other exemplary reviews and the fact they are a locally owned company. The technician arrived and presented me with multiple options from some minor service repairs to a major overhaul and even a replacement option. There were no pressure tactics and the technician was happy to take whatever option I choose. We are choosing replacement as we were strongly considering replacing it anyway due to approximate 90% on average ROI. They even already have use scheduled for next week.

- Charles James

Have done business with Precision in the past and was pleased with the quality of work. Was a little disappointed that the Technician did not notice the need to install and electrical outlet until after he had begun working. This caused a reconsideration and change of plans. Nevertheless, the work he performed was done well.

- Robert Murray