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Read what people are saying
about Precision Garage Door

Precision Garage Door of Lexington
has received 300 reviews, averaging 4.99 Stars:
Review:

Prompt, professional and offered options to help us avoid spending more than necessary. We definitely recommend!
Eric and Jaime York
Service Provided:
Garage Door Repair
Product:
Rollers
Review:

Excellent service. Came the same day I called and repaired both springs. Fran was the technician and did a great job repairing our garage door.
Brad Thomas
A Response from: Theresa

Thanks for your review, Brad. We are glad to hear that we were able to address your garage door needs in a timely manner, We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

This was a gift for my son and his new house and it couldn't have been better. Your installer showed me the avenues that we had and we took the total package with the lifetime guarantee on most of it. It was done quickly and it worked great. We love Precision Door Service, I have used them on other property of mine and I will soon be having them look at my personal residence in the near future. Thanks again for a great experience.
Dane Poe
Service Provided:
Broken Garage Door Spring Repair
Product:
Belt Drive Garage Door Opener
Review:

I called Precision for service on our two old Genie garage door openers, and got an appointment for the next afternoon at 2 o'clock. Fran came out, right on time, and we assessed the problems. I chose to get two new openers and new chain tracks to replace the old screw-drives of our 14 year old openers. Fran scheduled me in immediately, 8 o'clock the next morning! By 11 o'clock the next day, I had two new garage door opener motors and chain drives working smooth as butter! We did not have to change garage doors or garage door tracks, either. I would recommend Precision to anyone without reservation!
Edgar Iwamoto
A Response from: Theresa

Thanks for your review Edgar! We are happy to hear about your experience with Fran. We really appreciate your recommendation!

Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

Technicians are always helpful and friendly willing to help fix the problem.
Mike Ragland
Service Provided:
Garage Door Opener Repair
Review:

The installer came but I had to have a new opener. I do not have your standard size doors. So they had to order and should be here on Monday. He said they would call as soon as they got in and would come and install. Very nice man Fran Desmond was the service tech.
Sharon Blackburn
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Review:

Nothing but a great experience! Timely, on time, work done knowledgably and quickly. Nathan knows how to do his work and interacts well with the customer. No need to ever call anyone else! Thanks for everything.
Steve Ellison
A Response from: Theresa

Excellent! Thanks for sharing your experience with Nathan. We appreciate your business and your review!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I was very pleased with the ease and quickness of the entire operation. I called early on sunday morning (nothing like a late night breakage...) and had a technician at my house in just a few hours. He was very polite, gave me informed options from a simple repair to preventive maintenance and did the job quickly and professionally. Definitely will use again (if needed!)
Jesse Kirk
A Response from: Theresa

Thanks for sharing your experience with us. We are happy to have been able to help you out - thanks for the kudos!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I could not get an answer at the local garage door shop so I called precision. I got an answer right away and they offered to send someone out within a few hours but I had them come the next day which was a Saturday! Francis was the technician and he had a new garage door opener installed in less than two hours. He also connected the garage door opener to the car. I am very satisfied with this company and their staff.
Mary merrell
A Response from: Theresa

We thank you very much for your review! We are so glad Francis was able to help you out.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

This is the second time I have used Precision Door and they are wonderful. They were professional, knowledgeable and respectful. I would highly recommend them to anyone. Great job!
Elizabeth Estes
A Response from: Theresa

Great! Thanks for your review and recommendation! We appreciate both very much.

Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Review:

Will Kidwell was fast, professional, honest and friendly. Will is an asset, turning what could have been a stressful experience into a surprisingly pleasant one. Our door works, and sounds, like new. No pressure to do more work. No hype about the job. We could not have asked for a better experience - and same day service! Will recommend to others!
Jim
A Response from: Theresa

Excellent! Thanks for sharing your experience with Will - we agree with everything you wrote. He is an asset. We appreciate your review and recommendation.

Service Provided:
Garage Door Repair
Product:
Rollers
Review:

Service was great . The technician called when he was about 10 minutes out. Fixed everything very quickly. I would definitely call this company again. It’s very rare that you can get same day service. Thank you Precision.
Kathy Mccracken
A Response from: Theresa

Thank you Kathy! We appreciate your feedback and your review.

Service Provided:
Garage Door Repair
Product:
Cables
Review:

AWESOME experience! Called mid-morning and they were able to come the same day! Tech (Fran) was very professional/polite and was able to install a new opener quickly. Couldn't be happier!
Kevin Flynn
A Response from: Theresa

Wonderful! Thanks for sharing your experience with Fran - so glad we were able to help you out!

Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

I have used Precision before. They are really a good company.. Their work is excellent. The person working on my garage door was very helpful.
Charlotte Preston
A Response from: Theresa

Thanks for your business and your review! We appreciate both very much!

Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Review:

Will and his team arrived on time. Assessed the the unit. Then gave us three options and explained all options and gave us time to select the best for out needs. He had the unit with him. Took about an hour to fit it. Then went through the operation with us. Many thanks to Will and mate. The office kept us fully informed thank you Teresa.
Julia Henderson
A Response from: Theresa

You're welcome! Thank you very sharing your experience with us. We are happy to hear that things went smoothly.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

What a good experience. The door tech fixed my problem and door rolls up and down like new -- and it was installed 20 years ago!
Yvonne French
A Response from: Theresa

Excellent! Thanks for your feedback - we appreciate it very much

Service Provided:
Garage Door Opener Repair
Product:
Rollers
Review:

Excellent job
Mohamad Alnahhas
A Response from: Theresa

Thank you for your feedback!

Service Provided:
Garage Door Repair
Product:
Rollers
Review:

Hello and thanks for helping me on current issues with my garage door opening needs. I was very impressed with the technician Will. He was able to review the current setup and diagnose the issue within just a few minutes. No heavy pressure to purchase anything or a replacement opener. His knowledge of the issues, I felt comfortable to decide to replace the opener rather than fix the older one. Was also nice that Will had a replacement in his truck so I did not have to be bothered with ordering and re-scheduling another service. I give my experience a 5 star rating
James Patterson
A Response from: Theresa

You are so welcome! We appreciate your review - thanks for your feedback. We are so happy to hear about your experience with Will.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Very Pleased with the service I received from Precision. I called around noon and was able to get an appointment that day after work. Anthony was very professional and knowledgeable. I choose Precision because of the reviews and the BBB rating. I will recommend to all my friends and family.
Denise Hensley
A Response from: Theresa

Great! Thanks for your review and your recommendation! We appreciate it very much.

Service Provided:
Garage Door Repair
Product:
Rollers
Review:

Great job by Anthony. Pleasant and quick. Precision has always been our first and only call when springs go bad.
Carol Ludwick
A Response from: Theresa

Excellent! Thanks for the review and your business - we appreciate it very much!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Very pleased with service and technician very helpful in explaining what he did. Highly recommend this company
Dale Cole
A Response from: Theresa

Thanks so much for your review and recommendation! We appreciate your feedback.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

While reading reviews from garage door service providers for my region I was pretty confident that Precision would be the ideal company for ke to do business with, and I wasn't disappointed. The technician came on scheduled time, after the courtesy call telling me he was on his way. Presented himself in a professional way and was very skilled on performing the task at hand. He explained to me the options I had for the service and/or upgrades. Did a great job and I am very happy with the result. Would definetely call Precision for all my garage door needs and I will gladly spread the word around to my neighbors and friends.
Sandro Dias
A Response from: Theresa

Thank you for sharing your experience with us. We appreciate your review and recommendations very much!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I give this company 5 star for there service
Ziyad Saddeeq
A Response from: Theresa

Thank you for your review! We appreciate it very much!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Great service. Will was very nice I enjoyed talking with him about garage doors, repair, music and family. He is a wonderful example of a great worker that cares about what he's doing. We will need a new garage door in a while and we will be calling yall and I want Will to install it!
Lori and Jeremy Martin
A Response from: Theresa

Sounds great to us! Thanks for letting us know how we did. We agree with you about Will - he is great and caring!

Service Provided:
Garage Door Repair
Product:
Rollers
Review:

I chose Precision based on the internet advertising that they serve 24/7. I was able to schedule less than 3 hours after my call. Also, the price less than expected and the military discount were pluses. Anthony was there when he said he would be He was professional, answered my questions and made sure I was satisfied with the service. I would definitely recommend Precision.
Rhonda
A Response from: Theresa

Thanks so much for your review and recommendation! We appreciate your feedback and your business!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Anthony was quick, professional and had the job done in no time. I'm very pleased.
Rick Phillips
A Response from: Theresa

Wonderful! Thanks for letting us know about your experience with Anthony. We appreciate your feedback!

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Very satisfactory and timely. Problem was take care of quickly. Serviceman friendly and knowledgeable.
Charlotte Shaver
A Response from: Theresa

We appreciate your review - thank you for your business!

Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Review:

When I realized the spring on my garage door was broken, around 6:45 a.m. I made a telephone call to Precision and to my surprise I was met with a warm and welcoming reception from a woman whom I later learned is the sister of the company's owner. She was amazingly nice, knowledgeable, professional--and most of all helpful! Less than two hours later, this company receptionist had sent me what must have been one of her nicest and most talented technicians, Anthony Cowden, who took care of my problem quickly and competently, and at a very reasonable price. Going forward I would never consider any company other than Precision for my garage door needs and will recommend this company to others as I have opportunity. Thanks, Theresa, to you and all of your associates at Precision Garage Door of Lexington!
Richard Hughes
A Response from: Theresa

Thank you for the kudos! We really appreciate you taking the time to share your experience with us. Personal recommendations are always helpful for locally owned businesses - Thanks again!!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

As a Realtor, I've seen this done many times and can say... Great service, great product, and good people. Patrick and Will are great at what they do. Thank you, Precision!
Steven Moline
A Response from: Theresa

Thank you for your review! We are always happy to hear positive feedback from our customers!

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

very quick early an awesome service
Cheryl Clay
A Response from: Theresa

Thank you for your business and review - we appreciate both very much!

Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
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