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Read what people are saying
about Precision Garage Door

Precision Garage Door of Lexington
has received 263 reviews, averaging 4.98 Stars:
Review:

Will was the repair man and he was very polite and precise. Was very pleased with his service and friendliness. If we have any more trouble and need your services I certainly would want him to be the one to come. I would rate him as a 5
Patti Browning
A Response from: Theresa

Great - Thanks for the kind words about Will. We are happy to help you out anytime. We appreciate your review!

Will  Service Provided:
Garage Door Repair
Product:
Cables
Technician:
Review:

Nathan (the technician) did a excellent job of diagnosing and repairing our unit w//o trying to sell me something I didn’t need. He even left me a can of “rust inhibitor” to use on our opener, springs, rails, etc. I will definitely use Precision again when I need service. Thanks.
Grover Harrison
A Response from: Theresa

Wonderful! Thanks for letting us know how we did - we really appreciate your review and your business!

Nathan G. Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

When I called your company, I hardly expected such a prompt response. You sent Anthony to us the very same day. Thank you so much. Anthony was personable, professional, and very knowledgeable. He is certainly an asset to your company.
Charles Ferrell
A Response from: Theresa

Thank you! We agree - we are very lucky to have Anthony working with us. Thanks for taking the time to write a review.

Anthony Service Provided:
Garage Door Opener Install
Product:
Opener
Technician:
Review:

We had the broken garage door springs replaced as well as new sensors. Nathan was our repairmen. He was very knowledgeable, efficient, and friendly. I would recommend Precision Door for all of your garage door needs. We have used them before and always appreciate their fast response and reliable service. Thanks, Precision!
Mary Anne Tracy
A Response from: Theresa

Thank you for sharing your experience with us! We really appreciate your recommendation and your business.

Nathan G. Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Great service
Valerie Logan
A Response from: Theresa

Thank you for your review!

Nathan G. Service Provided:
Garage Door Repair
Product:
Cables
Technician:
Review:

Professional, on time, very courteous!
Jelena Djuricic
A Response from: Theresa

Great - so glad to hear! Thanks for sharing your experience with us.

Nathan G. Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Date: 09/22/2018
Garage Door Repair
,
Review:

I heard about your good ratings.
Al Riggs
A Response from: Theresa

Thanks for your review and your business. We appreciate it very much!

Will  Service Provided:
Garage Door Repair
Product:
Cables
Technician:
Review:

Friendly technician arrived when we were told he'd get here. Got the work done promptly -- no surprises.
Al
A Response from: Theresa

We appreciate your review. Thanks for the feedback!

Anthony Service Provided:
Garage Door Opener Repair
Technician:
Review:

I was having trouble with my garage door closing. I called and got a tech out with a few hours. Anthony was very professional. He diagnosed and resolved my issue quickly and efficiently. I was also able to use one of the coupons from the website for a discount. Great service. I will definitely use Precision in the future for door issues.
Don Music
A Response from: Theresa

Thank you for your feedback! We really appreciate your review and your business.

Anthony Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Technician:
Review:

I was told William would call between 12 and 2. He called 11:45 and was here shortly after noon. By 1:30, he was finished and had left. William is very professional, organized and knowledgeable about his work and equipment. I’d recommend him and Precision Door in a heartbeat.
John Winburne
A Response from: Theresa

We appreciate your review and recommendation! Thanks for sharing your experience with Will, your technician - he is a true professional.

Will  Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

I was pleasantly surprised to get such quick service. Nathan called and showed up on time and got the job done. He was polite and explained what he was going to do. Now I can get my car in the garage. Thanks!
Ruth Thompson
A Response from: Theresa

Thank you for your review! We are happy that Nathan was able to help you out today. We appreciate your feedback.

Nathan G. Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Teresa, I was so pleased with the work that was done on my garage door and especially coming out on a Sunday. Nathan was so helpful and did a great job. I have used Precision many times and will continue to use your service. I have also past your name along to friends that were very satisfied too.
Patsy Mitchell
A Response from: Theresa

Excellent - thanks so much for your review and recommendations! We appreciate it very much. We are happy to hear that you are pleased with Nathan's work.

Nathan G. Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Picked this company because of BBB recommendation. Glad I did! Super nice people, and professional. Did an EXCELLENT job on our door. Hauled off old door, and cleaned up. Did the job in under the projected time! Try 'em, you'll like 'em!
Larry Ginter
A Response from: Theresa

Thanks so much for your review and recommendation! We are happy to hear about your experience with us.

Will  Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

As with most homes, something is going to go wrong on the weekend and being able to get help was wonderful. We could not be happier with Precision. From calling and arranging an appointment to the professionalism of the technician. Nathan was well groomed, polite, and knowledgeable. He knew exactly what the problem was and fixed it in no time. The truck are also clean and professional, which reflects on the company. Precision is a keeper.
Wayne Lynn
Nathan G. Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Great service! Arrived right on time and repair took no longer than 30 minutes. Steve is a great technician and was quite personable. Highly recommend!
Ted Renaker
A Response from: Theresa

Thanks for your recommendation! We really appreciate your business.

Steve Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Very professional and courteous. Nice to talk with and explain my options. Would recommend your service/repair. WILL call again if needed. Thank You...…………...
Dave Smoot
A Response from: Theresa

We really appreciate your review and recommendation! Thank you!

Will  Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Speedy and excellent service. Thank you!
Pat Strrawn
A Response from: Theresa

We appreciate your feedback - Thanks so much!

Nathan G. Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Have used them before, liked the work they did. Hope it's good this time!
Carl Frey
A Response from: Theresa

We really appreciate your business. Thanks for your review.

Will  Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Fast courteous service. Quick repair and technician very knowledgable and friendly.
Gary Lawson
A Response from: Theresa

Excellent! Thanks for your feedback. We are happy to help out.

Will  Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
Technician:
Review:

Second time I used this company. Great service both times at both houses.
Patricia Blasi
A Response from: Theresa

Thank you for your review. We appreciate your review and your business!

Will  Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Technician:
Review:

Have used PRECISION before; always professional and courteous from initial contact until service has been performed. Tech who comes to your home has always been polite and take a genuine interest in your problems and concerns. Highly recommend PRECISION!!
Jane Rowe
Nathan G. Service Provided:
Garage Door Repair
Technician:
Review:

I was very happy with the service from Precision. I called on a Sunday evening before the Memorial Day holiday. Phone was answered by a live person who promptly set up an appointment for Tuesday. Nathan Guest was my technician. He called ahead and arrived on time. He was very courteous and professional. He even explained the different steps to me during the repair. I would definitely use Precision again and recommend them to anyone else needing service.
Vincent Greene
A Response from: Theresa

We appreciate your review and recommendation! Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.

Nathan G. Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Mr.Gross was very respectful and a great help in repairing my garage I would recommend this company to everyone. Thank you for having such a great employee.
Willie Davis
A Response from: Theresa

Thank you for your recommendation! We are happy to hear about your positive experience with our company and with Nathan, your technician.

Nathan G. Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Quick scheduling, quick service, great communication, offered options for service at different price points. A great experience!
Troy Fletcher
A Response from: Theresa

Excellent! Thanks for your feedback - We appreciate it very much!

Nathan G. Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Great service, quality workmanship and knowledgeable service man.
David
A Response from: Theresa

We appreciate your review. Thanks for letting us know how we did!

Nathan G. Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

This is an epitome of good customer service. I received a confirmation in my email immediately after I spoke to the representative over the phone. They promised they will arrive tomorrow morning between 10 and noon which they did. The technician was very courteous, knowledgeable and got the job done in a timely manner. The rates were reasonable and we were very pleased with the outcome. We would recommend this company to anybody that needs a garage door service.
David Ngo
A Response from: Theresa

Thanks for sharing your experience with us. We appreciate your recommendation!

Will  Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Nathan was polite and courteous. Very knowledgeable about the product and quick for the amount of work he performed. I also like the lifetime warranty on the products I purchased.
Troy Garner
A Response from: Theresa

Thanks for sharing your experience with us. We are happy to know you are pleased with your technician, Nathan, and the products he provided. We appreciate your review!

Nathan G. Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Love my new garage door. It was the easiest process I have had on having something installed. From the moment Steve came to give me a bid for the door to the installation itself. Everybody so accommodating. The installation crew was on time and they completed the install exactly as they said it would be done. I would highly recommend Precision to anyone that would be purchasing a new door.
Chilma Bates
A Response from: Theresa

Thanks for sharing your experience with us. We are happy to hear that you love your new garage door! We appreciate the recommendation!

Will  Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Excellent same-day response to our need when the coil on the garage door busted and we could not get the car out. The person in charge of the repair was courteous and competent.
John Stencel
A Response from: Theresa

Thanks for sharing your feedback with us! We really appreciate your review.

Nathan G. Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Same day service, Nathen gave me options even though my doors are dated he help me to the best case scenario for me at this time, he was well trained knew what to do. Honesty and quality means we will do more business in the future.
John Warren
A Response from: Theresa

Thanks for your review. We appreciate the your kind words and your business. We work hard to provide a great customer experience,

Nathan G. Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
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