Garage Door Repair Reviews in Lexington (Updated July 2026)

Isaac answered every question that I had …. He was very thorough, polite and he gave me several options ( great salesman) thank you for your prompt communication over the phone and in person … I will definitely rate you a 10+… and tell all my friends about you guys

- Sue Renfrow

Justin has helped me before when he replaced my springs, & he helped me again today by ordering a new garage door. Justin is always great to be around & is very efficient & knowledgeable. I called around 11 am & he came by a couple of hours later.

- Deana Riddle

I have used Precision two times before, and I have always had such excellent service! Dylan was awesome today, and educated me on my garage door situation very well, so I truly appreciated his honesty and support!

- Elizabeth Colclough

The service call was excellent. The technician explained the problem and gave me options to fix it. He was courteous, prompt, and responsive.

- John Harris

I was very pleased with the service I received from Precision Garage. Dylan was my technician. He came out the same day that I called the office. He was super nice and did a great job fixing my garage door. It’s working beautifully now!

- Cheris Skelton

Highly recommend Precision Door Service. They were quick to respond. The tech, Isaac Smoot, was very professional and courteous, explaining the whole process from start to finish. It has been a pleasure doing business with them. I will definitely be choosing Precision Door Service for any future needs. Thanks so much!!

- Candie Webb

Your guys always do a great job

- Choya Grow

Replaced three garage door openers without any issues. Installers gave me my options and were able to install the same day. Very professional and did a great job. Highly recommend.

- Don Biggerstaff

Dylan was helpful, dependable, and solved the problem.

- Mike Canada

Precision Door Service put in my first garage door and I've used them ever since. They know what they're doing. I have no complaints.

- pauline Blanka

We are longtime clients that have always been satisfied with Precision’s work. We recently had our garage door springs replaced under warranty and the technician (Christian) was on time, professional, and very polite. The job was done in approximately 30 minutes and all our questions were answered. Once again, we are 100% satisfied with the Precision experience….

- Carpenter Jim

Daren met all my expectations. He was very courteous and informative around my options for a new garage door opener. Very happy with the install and would recommend Precision to anyone looking for any help with Garage Doors.

- Chris Brumley

Justin did an Awesome job on reprogramming the remotes and replacing the keypad on my brother in laws garage door

- Lenard Cayer

Isaac Smoot, our technician, called while en-route to notify me of his arrival time. We backed into our garage door and damaged the bottom panel.....Isaac clearly explained repair options, as well as the cost of a new door. Our system is 15 years old, originally installed by Precision, but approaching the end of its life cycle. We are determining how to proceed, and leaning toward a new door, opener, etc. Isaac was able to show us pictures of how the new door (windows, different colors, hardware, etc) would look. We would recommend Precision. Thank you.

- Jeff Shunk

Recently scheduled service online through the website. Service was extremely quick. The techs were very professional and polite.

- Michael Fenstermaker

Quick response. Technically Justin was very patient and explained my issues so I could make my decisions. I didn’t feel pressured. The work was accomplished in a timely manner.

- Mary Sutton

Service was prompt and extremely thorough. If I ever need garage door service again, I will definitely call them again. Christian is a phenomenal technician Thanks again for taking care of this

- Darrell Lear

Great service and professionalism.

- David Prince

Deron and Tito did an excellent job! Professional yet very kind and helpful with setting up app on my phone.. thanks so much! Awesome company!

- Tina Napier

First I would like to acknowledge how amazing it was the receive a text message with the photo of the technicians coming to our home. As a woman who would be home alone during the service, it was reassuring and comforting to see the technician's photo prior to arrival and know who I was letting into my home, but more importantly, be able to have accountability in case something were to happen. Aside from that, three techs serviced us in one day. The first gentleman, Isaac, came and assessed our garage door situation. He called prior to arriving and was even a little bit early. We had a spring break with our garage door, but he also assessed our motor and mechanisms involved. Then, he was able to give us three routes: a bandaid, a middle of the road, and a whole new system. We did not anticipate buying an all new motor and all new mechanisms, we were just going to bandaid the situation. However, Isaac made excellent points and without feeling like we were given a sales pitch or feeling pressured, we agreed that it was necessary to replace everything but the door itself. The price was much more reasonable than we thought, with a reliable brand, and 5 years warranty. As my car was trapped in the garage, we were worried it would take a week to order parts, get on the schedule, etc. but no- Isaac got us on the schedule for later that same day to be completely finished! Hours later, I received another text message from Precision with another technicians photo and arrival time. I also got a call from Daren, the next technician, as the time got closer. He was scheduled to come at 4, at 3:00 he called to say they finished a job early and had us next and asked if it were okay if they came on and got started- ABSOLUTELY! Daren and his service assistant, Tito, were very well mannered and kind. They worked efficiently and quickly finishing the job in a couple of hours (if that). They were personable and walked me through set up for the app and showed me how the camera on our new system worked and what we should do going forward. I cannot recommend this company enough to anyone and everyone who asks. Thank you Precision for your commitment to your customers and knowledgable staff. You have gained a new lifetime customer.

- Colby and Andi Mullins

Saw the name and reviews. Called and immediately knew this was the right place. Tech named Daren came out and took care of everything- new remotes, keypad and emergency lock. Quick, professional and very knowledgeable. Highly recommend!

- Dave Braakman

Darren was on time. He did a great job. Very professional and friendly. Explained everything and cleaned up afterward.

- Carolyn Lane

I selected Precision Door for garage door opener service because I felt their website demonstrated transparency about who they were and what they did, and also showed pride in the team by showing us photos of all the technicians and telling us about each. The composition of the website, with detailed information, shows they take pride in their business. I also liked the fact that they expressed willingness to repair instead of just trying to sell a new opener. Our technician was Justin, and he was great. Showed up on time, looked professional, explained all the options including pros, cons, and cost of each, and did not balk when I chose a less expensive option of making repairs with a new part. He clearly has done this many times, was very efficient, was willing to let me watch and ask questions, which he answered, and was totally nice and professional all around. The opener works great, he adjusted it better than it was before, and even lubricated the door. I felt the price was very good, and I am very pleased. I would call them again if needed.

- Mark in Georgetown

The service tech was very nice and explained everything he was doing very professional Great experience.. Larry Cleveland

- Larry Cleveland

Scheduling was smooth. The technician, Justin Byers was prompt, very courteous and knowledgeable. Definitely recommend Precision Door!

- douglas and angie kilby

Quick response! I was able to reach someone at 5:45 pm when we could not open the garage door manually. So we could not get our cars out. The technician, Justin, was here first thing the next morning. He was a knowledgeable professional. He found the issues immediately. We discussed the repairs and the cost but ultimately decided to go with a new garage door. He fixed the door so we can use it while waiting on the new one. The whole experience was positive.

- Sandy Rinehart

Fast and high quality service. Have relied on Precision for years. Met our needs promptly and at a reasonable price.

- Lucy

Excellent service!

- Sandy Rogers

We have had to call Precision Door Service twice in the past couple years for our 20+ year old door and each time they responded immediately. Their technicians are super friendly and very knowledgeable. Justin was here today and went well beyond his means to educate us on the basic mechanics of the door and when he learned that I hadn’t yet set up my phone to use remotely, he did it for me. I can now monitor my door when I am away! The last thing I’d like to commend them for is not pushing you to replace “something that isn’t broken”. That is a quality in a company that is greatly appreciated by us.

- Byron/Mari Ewick

Precision had been our go to professional for garage door repairs for over a decade. Daren and Tito were professional and friendly and we enjoyed having them at our home. We always appreciate the prompt attention and the exceptional quality we receive every time.

- Mike Wheatley