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Read what people are saying
about Precision Garage Door

Precision Garage Door of Lexington
has received 286 reviews, averaging 4.99 Stars:
Review:

Will and his team arrived on time. Assessed the the unit. Then gave us three options and explained all options and gave us time to select the best for out needs. He had the unit with him. Took about an hour to fit it. Then went through the operation with us. Many thanks to Will and mate. The office kept us fully informed thank you Teresa.
Julia Henderson
A Response from: Theresa

You're welcome! Thank you very sharing your experience with us. We are happy to hear that things went smoothly.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

What a good experience. The door tech fixed my problem and door rolls up and down like new -- and it was installed 20 years ago!
Yvonne French
A Response from: Theresa

Excellent! Thanks for your feedback - we appreciate it very much

Service Provided:
Garage Door Opener Repair
Product:
Rollers
Review:

Excellent job
Mohamad Alnahhas
A Response from: Theresa

Thank you for your feedback!

Service Provided:
Garage Door Repair
Product:
Rollers
Review:

Hello and thanks for helping me on current issues with my garage door opening needs. I was very impressed with the technician Will. He was able to review the current setup and diagnose the issue within just a few minutes. No heavy pressure to purchase anything or a replacement opener. His knowledge of the issues, I felt comfortable to decide to replace the opener rather than fix the older one. Was also nice that Will had a replacement in his truck so I did not have to be bothered with ordering and re-scheduling another service. I give my experience a 5 star rating
James Patterson
A Response from: Theresa

You are so welcome! We appreciate your review - thanks for your feedback. We are so happy to hear about your experience with Will.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Very Pleased with the service I received from Precision. I called around noon and was able to get an appointment that day after work. Anthony was very professional and knowledgeable. I choose Precision because of the reviews and the BBB rating. I will recommend to all my friends and family.
Denise Hensley
A Response from: Theresa

Great! Thanks for your review and your recommendation! We appreciate it very much.

Service Provided:
Garage Door Repair
Product:
Rollers
Review:

Great job by Anthony. Pleasant and quick. Precision has always been our first and only call when springs go bad.
Carol Ludwick
A Response from: Theresa

Excellent! Thanks for the review and your business - we appreciate it very much!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Very pleased with service and technician very helpful in explaining what he did. Highly recommend this company
Dale Cole
A Response from: Theresa

Thanks so much for your review and recommendation! We appreciate your feedback.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

While reading reviews from garage door service providers for my region I was pretty confident that Precision would be the ideal company for ke to do business with, and I wasn't disappointed. The technician came on scheduled time, after the courtesy call telling me he was on his way. Presented himself in a professional way and was very skilled on performing the task at hand. He explained to me the options I had for the service and/or upgrades. Did a great job and I am very happy with the result. Would definetely call Precision for all my garage door needs and I will gladly spread the word around to my neighbors and friends.
Sandro Dias
A Response from: Theresa

Thank you for sharing your experience with us. We appreciate your review and recommendations very much!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I give this company 5 star for there service
Ziyad Saddeeq
A Response from: Theresa

Thank you for your review! We appreciate it very much!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Great service. Will was very nice I enjoyed talking with him about garage doors, repair, music and family. He is a wonderful example of a great worker that cares about what he's doing. We will need a new garage door in a while and we will be calling yall and I want Will to install it!
Lori and Jeremy Martin
A Response from: Theresa

Sounds great to us! Thanks for letting us know how we did. We agree with you about Will - he is great and caring!

Service Provided:
Garage Door Repair
Product:
Rollers
Review:

I chose Precision based on the internet advertising that they serve 24/7. I was able to schedule less than 3 hours after my call. Also, the price less than expected and the military discount were pluses. Anthony was there when he said he would be He was professional, answered my questions and made sure I was satisfied with the service. I would definitely recommend Precision.
Rhonda
A Response from: Theresa

Thanks so much for your review and recommendation! We appreciate your feedback and your business!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Anthony was quick, professional and had the job done in no time. I'm very pleased.
Rick Phillips
A Response from: Theresa

Wonderful! Thanks for letting us know about your experience with Anthony. We appreciate your feedback!

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Very satisfactory and timely. Problem was take care of quickly. Serviceman friendly and knowledgeable.
Charlotte Shaver
A Response from: Theresa

We appreciate your review - thank you for your business!

Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Review:

When I realized the spring on my garage door was broken, around 6:45 a.m. I made a telephone call to Precision and to my surprise I was met with a warm and welcoming reception from a woman whom I later learned is the sister of the company's owner. She was amazingly nice, knowledgeable, professional--and most of all helpful! Less than two hours later, this company receptionist had sent me what must have been one of her nicest and most talented technicians, Anthony Cowden, who took care of my problem quickly and competently, and at a very reasonable price. Going forward I would never consider any company other than Precision for my garage door needs and will recommend this company to others as I have opportunity. Thanks, Theresa, to you and all of your associates at Precision Garage Door of Lexington!
Richard Hughes
A Response from: Theresa

Thank you for the kudos! We really appreciate you taking the time to share your experience with us. Personal recommendations are always helpful for locally owned businesses - Thanks again!!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

As a Realtor, I've seen this done many times and can say... Great service, great product, and good people. Patrick and Will are great at what they do. Thank you, Precision!
Steven Moline
A Response from: Theresa

Thank you for your review! We are always happy to hear positive feedback from our customers!

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

very quick early an awesome service
Cheryl Clay
A Response from: Theresa

Thank you for your business and review - we appreciate both very much!

Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Review:

We had a garage door opener installed. An appointment was made without a long wait. Will showed up as expected for the appointment. We were very pleased with the service and would highly recommend PDS!
Lisa Seck
A Response from: Theresa

Excellent! Thanks for your review and your recommendation - we appreciate it very much!

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Couldn't b more pleased with my service. Anthony was my technician. He called ahead with arrival time, arrived promptly when he said he would, very pleasant, professional and knowledgeable. Repaired the problem at a very fair price. Definitely a 5 star rating.
Penny Jones
A Response from: Theresa

Thanks so much for sharing about your experience with Anthony! We really appreciate it. Glad he was able to help you out.

Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Review:

Very helpful, thank you
Donald Reed
A Response from: Theresa

Great - Thanks for your feedback!

Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Review:

I was very pleased with Steve's work. he installed a new exterior garage door opener on the outside of my garage door. He checked the opener and all was fine. Precision guys are always very professional, very polite, very nice, and always very helpful and informative! Will continue to be a very happy customer!
Karen May
Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Review:

I recently needed a couple of remote openers for my garage door. Being new to the area I first called a local garage door company (their name was on a sticker on the garage door.). I called 3 times, always getting an answering machine. I left 3 messages but did not get any return calls. So I called Precision and talked to a person and not a machine. They were able to send someone out that day, as a matter of fact they arrived within the hour. The tech, Anthony, checked the hinges and other mechanical workings of the door. He found two broken hinges which he replaced as well as programmed the 2 new remotes to my door. I was very pleased with the prompt service and will be sure to call Precision in the future if I have any problems with my garage door.
Rebecca Meadows
A Response from: Theresa

Great! Thanks for sharing your experience with us. We really appreciate your feedback!

Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Review:

Anthony called ahead of time, and arrived when he said he would. We had a loose cable, he fixed. Very courteous, friendly and professional. If and when needed we will use them again.
Randy Wiles
A Response from: Theresa

Thanks for your review. We are so glad we were able to help you out today!

Service Provided:
Garage Door Repair
Product:
Cables
Review:

Great job fixing my garage door. They were out in less than 1 hour.
Debby Joiner
A Response from: Theresa

Thanks for your review! We are glad we were able to help you out with your garage door repair.

Service Provided:
Garage Door Repair
Product:
Rollers
Review:

Will was the repair man and he was very polite and precise. Was very pleased with his service and friendliness. If we have any more trouble and need your services I certainly would want him to be the one to come. I would rate him as a 5
Patti Browning
A Response from: Theresa

Great - Thanks for the kind words about Will. We are happy to help you out anytime. We appreciate your review!

Service Provided:
Garage Door Repair
Product:
Cables
Review:

Nathan (the technician) did a excellent job of diagnosing and repairing our unit w//o trying to sell me something I didn’t need. He even left me a can of “rust inhibitor” to use on our opener, springs, rails, etc. I will definitely use Precision again when I need service. Thanks.
Grover Harrison
A Response from: Theresa

Wonderful! Thanks for letting us know how we did - we really appreciate your review and your business!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

When I called your company, I hardly expected such a prompt response. You sent Anthony to us the very same day. Thank you so much. Anthony was personable, professional, and very knowledgeable. He is certainly an asset to your company.
Charles Ferrell
A Response from: Theresa

Thank you! We agree - we are very lucky to have Anthony working with us. Thanks for taking the time to write a review.

Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

We had the broken garage door springs replaced as well as new sensors. Nathan was our repairmen. He was very knowledgeable, efficient, and friendly. I would recommend Precision Door for all of your garage door needs. We have used them before and always appreciate their fast response and reliable service. Thanks, Precision!
Mary Anne Tracy
A Response from: Theresa

Thank you for sharing your experience with us! We really appreciate your recommendation and your business.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Great service
Valerie Logan
A Response from: Theresa

Thank you for your review!

Service Provided:
Garage Door Repair
Product:
Cables
Review:

Professional, on time, very courteous!
Jelena Djuricic
A Response from: Theresa

Great - so glad to hear! Thanks for sharing your experience with us.

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

I heard about your good ratings.
Al Riggs
A Response from: Theresa

Thanks for your review and your business. We appreciate it very much!

Service Provided:
Garage Door Repair
Product:
Cables
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