Roller Out of Track - Response was less than an hour. Service Technician, Ray Clem, was very courteous and knowledgeable. He looked beyond the immediate roller problem to make sure that all other components of door were still functioning properly. After reviewing his findings, he reviewed what needed to be done and quickly completed the repair. He manually cycled the garage door before restoring the opener hookup. Then verified the power operation was flawless. Precision installed this garage door in 2020. I was pleased then and I am pleased now.

- Clarke Edwards

Thank you so much for coming out with all the snow and ice! Our driveway was a mess, your tech walked up through the snow and ice, repaired our system in a quick, professional manor! Would recommend you to everyone!

- Pam

I got an estimate on Tuesday and the work was done on Thursday. I am happy with the speed and knowledge with which the work was done. I am pleased with the explanation afterwards of how everything works. My purchase was for new springs, keypad, door openers, another brace, and a new motor. When I bought the house last year, the garage door did not work well.

- Norman Kirk

My garage door would not close, turned out to be a quick repair aligning the sensors.. Very efficient scheduling and same day service. I had seen ads for the company on Facebook and decided to give them a try. Daren wrote up an estimate for future improvements to my garage door but was not pushy at all recommending more than I wanted. I will definitely use the company in the future.

- John Dietz

Great service

- Eric Reed

Arrived on time, saw the problem, fixed the problem, fixed another problem I hadn't called about and was courteous throughout the process. Highly recommend!

- Glen Knauer

Tuesday morning I tried to leave the house for a meeting only to realize I had a broken spring & was locked in. I called Precision & within 2 hours Andrew was at my house. He was very knowledgeable, professional & super nice! Andrew came back on Wednesday morning (on his day off) & installed a new garage door (my door was cracked in two locations) & springs. I was extremely pleased with the scheduling & service. Precision met all my needs in a quick manner. I would recommend them to anyone! Thank you for meeting my emergency!

- Laury Gardiner

Our garage door broke on a Saturday night with my husbands truck stuck inside. I found precision garage door service online and called and an actual person answered at 9 PM on a Saturday night! She was very helpful and able to schedule our service for the next day (Sunday)! Our technician, Andrew, came out on time was very polite, professional and helpful. He repaired our door in less than an hour! We would highly recommend precision garage and will definitely be using them in the future!

- Savannah Castle

I just searched the internet for garage door repair. I initially called Overhead Door in Lexington, but had to leave a message. I then called Precision and scheduled service. When the technician arrived I discovered that I had misunderstood the phone quote, but that was on me. I was satisfied with the repair, but not the cost which was $85 for the service call and $150 for the repair. As luck would have it, Overhead Door called me back the next day. I discovered their service fee for me would have been $55 and the repair would have been $110 per hour with a minimum one hour, which in my case was all that was needed, for a total of $165. In addition I was told that if I replaced the spring they would only replace it with a two spring system, and my door only has one. Overhead Door said if I wanted to stay with one spring that was an option which would save me a significant amount of money. I'm 70 years old, retired, divorced, single income, so every dollar counts. Have you ever made a purchase and discovered the very next day you could have saved a significant amount of money? You know that sick feeling!! If Precision reads this and wants to do the right thing they could reimburse me the $70 I feel I overpaid, otherwise buyer beware!!!!

- Bobby Watts

Very fast and efficient! Thank you!

- Brian Eppenstein

Justin checked the door and parts and explained what needed fixed and he fixed it. Very courteous and professional gentleman.

- Jerald Lanverth

Technician Daren Denton arrived on time to first inspect repairs needed. He explained thoroughly & gave all options of what it would take including parts to repair an old door that had never had any maintenance. I appreciated his on time arrival, his professionalism & honesty, and felt I had one of the best technicians to do the job. He completed all the work within 2 hours. A job well done & a satisfied customer. Thank you Daren. Will recommend Precision to anyone needing repairs of any kind to their garage door.

- Glenda Back

Excellent service. Eexplained what the problem was and fixed. My garage door works great and is alot quieter.

- Tim Long

Had great service before at previous house and knew I would get straight forward answers and honest quote.

- Chad Moberly

Service was prompt. Technician, Doug, was very professional. Extremely pleased with overall experience.

- Clifton Forrest

We used Precision before and were very pleased so called them again today and received prompt professional service. Waiting on product so will give another review when all work is finished

- Cheryl Nelson

Quick, easy a friendly

- Michael Estridge

5* We had a collision between the car and garage. I called on Christmas Eve and they made an appointment on Monday! We ordered new doors and mechanisms. The technician was very helpful (even managing different opinions between spouses ????????) I look forward to them being installed!

- Cheryl White

I called about my garage door opener yesterday, Andrew arrived today and the entire experience exceeded my expectations. I was given a 12-2 time window for arrival and he arrived right at noon. He was helpful, professional and personable. I wouldn't hesitate to do business with this company again!

- Lisa Bostic

Called on Sunday and work was done on Monday morning. Very professional. Thank you

- Angela Mulder

Matt did a great job and was very personable. He identified the problem and resolved it professionally. Without a doubt, we will use Precision if we ever need help again!

- Bob Landrebe

I always use precision for my garage door needs. The are always professional and always on time. They also take the time to show you preventive maintenance to keep your door working longer.

- Carol & Steve Burlingham

Will and his team arrived on time. Assessed the the unit. Then gave us three options and explained all options and gave us time to select the best for out needs. He had the unit with him. Took about an hour to fit it. Then went through the operation with us. Many thanks to Will and mate. The office kept us fully informed thank you Teresa.

- Julia Henderson

You're welcome! Thank you very sharing your experience with us. We are happy to hear that things went smoothly.

Very pleased with service and technician very helpful in explaining what he did. Highly recommend this company

- Dale Cole

Thanks so much for your review and recommendation! We appreciate your feedback.

Have used PRECISION before; always professional and courteous from initial contact until service has been performed. Tech who comes to your home has always been polite and take a genuine interest in your problems and concerns. Highly recommend PRECISION!!

- Jane Rowe

Great same day service! I will use again next time I need service.

- Michael Fenstermaker

Excellent! We really appreciate your business.

Professional efficient knowledgeable

- Cheryl Nelson

Thank you for your review. We appreciate it very much!