Garage Door Repair Reviews in Richmond Area, KY (Updated May 2026)

One of our door springs failed and we could not open the garage door. We had an appointment the next morning and needed to get our car out. We called at around 2PM and a technician was out by 4:30. He inspected the door, gave us a couple estimates and then proceeded to replace the springs and get the door operating smoothly. This was a great response and great service by Precision and the technician Christian

- John Sweitzer

To be honest, I chose Precision Garage Door because of the picture of Daren on your website. Daren just had the look of a hard working knowledgeable person and I was right. I called Precision because I needed the gasket replaced on the bottom of my garage door. When Daren and Tito got there they inspected the door and immediately found broken and cracked hinges. the last person that worked on the doors installed springs that were too light weight for the weight of the door. I did not realize it but the door was dangerous to operate and could fail at any time. Since the operator was 20 plus years old I had them replace that also. Daren and Tito also helped me throw some carpet and pad into a dumpster that was in the way of getting to the opener. they worked very hard and were quick to get the job finished. Tito wrote out a detailed instructions on how to set the opening code for the keypad for me, which was very helpful. I would highly recommend Precision Garage Door and ask for Daren and Tito. You'll be glad you did.

- Larry Cormney

Prompt and on time. Had our issue fixed in 15 minutes. Highly recommend Precision!

- Jerry Smalley

Darren and Tito were wonderful to work with. Pleasant and knowledgeable, I highly recommend both gentlemen.

- William Clark

Dylan did a great job and ensured my door was good for another 15 years!

- Mark Eimer

Awesome service! They came out the same day I called. Very reasonable prices!! Highly recommend!

- Colby Newsome

I had a service/repair done and Christian and did a great job! He answered all my questions and was so polite. Thank you!

- Randy Jackson

Dylan Davis, a technician, came to provide us with a garage door tune up or maintenance service. We were very pleased with his service. He was professional, polite, and helpful.

- Scott Vifquain

Both Blake (GM) and Dylan (technician), were so helpful! I called because a wild rabbit had gotten into our garage (unknowingly) and chewed through the sensor cables on one side of our garage, preventing our garage door from closing properly. Not only was the repair less expensive than other business’ quotes I had received, but Dylan also upgraded our sensors as well as performed annual maintenance while he was there. The response time of precision is great, friendly, and so helpful! I’m glad the garage door was installed by them in 2019 and repaired by them too!

- Chelsea Gayheart

My technician, Christian was one of the most professional, kindest, and meticulous individuals, I have ever dealt with.

- james maywer

I was given complete information as to what I was purchasing in the initial consult and sale. The installation was very well done. A really great product at a good price.

- Robert Hamilton

Fast response & service. I had my broken door springs replaced within a couple hours. Tech was friendly and not pushy.

- Jeff Bailey

Quick and efficient service

- Louis Beverly

We are very pleased with Precision. They were quick to send us a technician when the spring in our garage door snapped, and the technician did a fine job of dealing with the problem.

- Jack Culross

This is a great company. Quick service and knowledgeable technicians. They fix things right the first time.

- David Evans

Came quickly on a Christmas weekend holiday. Very knowledgeable and friendly. Highly recommend.

- Patrick Kelleher

I love the new garage door opener! Thanks for doing such a good job. I appreciate the great service Justin Byers gave us.

- Paul Graham

My problem was solved. The technician was very nice and very professional. He explained each option, and he did a great job installing new equipment.

- Gary Matrtin

We contacted the folks at Precision due to a garage door that appeared to be falling. I met with Christian who was polite, professional and very knowledgeable (and even early). He explained the problem and how to correct it. Christian also gave us multiple options for our door without a hard sell. We chose the one that best suited us and he had our garage door fixed and ready in a short time. I would very much recommend Precision!

- Terry Nelson

Couldn’t have asked for better honestly

- Tristian Newsome

The technician was great! He explained everything thoroughly and did a fantastic job.

- Angie Hatterick

Good doors and very friendly technicians.

- Victoria Allen

I needed a repair to my old garage door. Daren was able to get my old door working again and gave me a quote for a new door. I am old and my wife was just admitted to the hospital, so a new door is not an option for me at the time. Daren made the impossible possible and I am truly grateful. My son recommend this company and I am so glad he did. I received excellent and professional service!!

- Jerry Edington

I was able to schedule an appointment for the same day I called. Justin was prompt, professional and friendly. He took the time to explain everything he was doing, replaced only the necessary parts and explained how to care for them. Very impressed with his service, I highly recommend them!!

- Gail Mackey

Excellent customer service, prompt service and great work. I am very happy with the service I received.

- Karin Lindblom

Spring broke on a Sunday. Called on a Monday (which was a holiday) and still got a tech out on Tuesday for an estimate. Decided to go with a full rebuild since the door was installed almost 20 years ago, but also asked them to please review all the original install when they did it because it popped and cracked a lot when opening and took a lot of force to close. The rebuild was done on Wed but the opener wouldn’t close the door with the new springs installed so scheduled a new opener install for Thur. During that install Daren and Blake found two alignment issues with the original install that was causing the issues I mentioned, and resolved both of them at no additional cost to the estimate (even though they had to spend extra time and hardware on them, and correct someone else’s work). In reality my old 1/2hp opener may have lasted a little longer with the alignment issues resolved, but I had always looked forward to upgrading it to a 3/4hp opener once it failed anyway (since it’s such a big heavy insulated 16’ door). So considering they were able to find and resolved both issues I had concerns with (unrelated to the work they were scheduled for), all while being able to schedule back to back visits to get the job done quickly, I couldn’t be happier with the service and attention I received, their commitment to getting it done quickly and correctly, and with how smooth and quiet it opens and closes now.

- John Wade

Excellent service, quality products And terrific employees would give these guy a google 10 star review if it was an option

- Tim Miller

Ray was very nice and professional he was very helpful in placement of hardware would definitely recommend to anyone

- Debra Walker

Your company was my 4th call on a Friday afternoon about 4pm. First three had voicemail or robots. I actually spoke with a nice lady when I called you. Explained my problems and she surprised me by saying she could have a tech out the next morning…Saturday… between 8 & 10 am . Your tech called me around 7:30 saying he would arrive in about 15 minutes. He was off by a minute or two earlier! He checked out my problems, offered multiple options. I made my choice, he got to work and completed the task, double checked his work and was out in about an hour. I would recommend your company to anyone that asks me about garage door service. THANK YOU!

- Bobby Botner

Dylan was very knowledgeable and professional

- Ronald Smith