Read what people are saying
about Precision Garage Door in:
Richmond Area, KY
Precision Garage Door of Lexingtonhas received 148 reviews, averaging 4.97 Stars:
Richmond, KY
Richmond, KY
Both Blake (GM) and Dylan (technician), were so helpful! I called because a wild rabbit had gotten into our garage (unknowingly) and chewed through the sensor cables on one side of our garage, preventing our garage door from closing properly. Not only was the repair less expensive than other business’ quotes I had received, but Dylan also upgraded our sensors as well as performed annual maintenance while he was there. The response time of precision is great, friendly, and so helpful! I’m glad the garage door was installed by them in 2019 and repaired by them too!
- Chelsea Gayheart
Richmond, KY
My technician, Christian was one of the most professional, kindest, and meticulous individuals, I have ever dealt with.
- james maywer
Richmond, KY
I was given complete information as to what I was purchasing in the initial consult and sale. The installation was very well done. A really great product at a good price.
- Robert Hamilton
Richmond, KY
Fast response & service. I had my broken door springs replaced within a couple hours. Tech was friendly and not pushy.
- Jeff Bailey
Richmond, KY
Quick and efficient service
- Louis Beverly
Richmond, KY
We are very pleased with Precision. They were quick to send us a technician when the spring in our garage door snapped, and the technician did a fine job of dealing with the problem.
- Jack Culross
Richmond, KY
This is a great company. Quick service and knowledgeable technicians. They fix things right the first time.
- David Evans
Berea, KY
Came quickly on a Christmas weekend holiday. Very knowledgeable and friendly. Highly recommend.
- Patrick Kelleher
Richmond, KY
I love the new garage door opener! Thanks for doing such a good job. I appreciate the great service Justin Byers gave us.
- Paul Graham
Richmond, KY
My problem was solved. The technician was very nice and very professional. He explained each option, and he did a great job installing new equipment.
- Gary Matrtin
Richmond, KY
We contacted the folks at Precision due to a garage door that appeared to be falling. I met with Christian who was polite, professional and very knowledgeable (and even early). He explained the problem and how to correct it. Christian also gave us multiple options for our door without a hard sell. We chose the one that best suited us and he had our garage door fixed and ready in a short time. I would very much recommend Precision!
- Terry Nelson
Richmond, KY
Couldn’t have asked for better honestly
- Tristian Newsome
Richmond, KY
The technician was great! He explained everything thoroughly and did a fantastic job.
- Angie Hatterick
Richmond, KY
Good doors and very friendly technicians.
- Victoria Allen
Richmond, KY
I needed a repair to my old garage door. Daren was able to get my old door working again and gave me a quote for a new door. I am old and my wife was just admitted to the hospital, so a new door is not an option for me at the time. Daren made the impossible possible and I am truly grateful. My son recommend this company and I am so glad he did. I received excellent and professional service!!
- Jerry Edington
Berea, KY
I was able to schedule an appointment for the same day I called. Justin was prompt, professional and friendly. He took the time to explain everything he was doing, replaced only the necessary parts and explained how to care for them. Very impressed with his service, I highly recommend them!!
- Gail Mackey
Richmond, KY
Excellent customer service, prompt service and great work. I am very happy with the service I received.
- Karin Lindblom
Richmond, KY
Spring broke on a Sunday. Called on a Monday (which was a holiday) and still got a tech out on Tuesday for an estimate. Decided to go with a full rebuild since the door was installed almost 20 years ago, but also asked them to please review all the original install when they did it because it popped and cracked a lot when opening and took a lot of force to close. The rebuild was done on Wed but the opener wouldn’t close the door with the new springs installed so scheduled a new opener install for Thur. During that install Daren and Blake found two alignment issues with the original install that was causing the issues I mentioned, and resolved both of them at no additional cost to the estimate (even though they had to spend extra time and hardware on them, and correct someone else’s work). In reality my old 1/2hp opener may have lasted a little longer with the alignment issues resolved, but I had always looked forward to upgrading it to a 3/4hp opener once it failed anyway (since it’s such a big heavy insulated 16’ door). So considering they were able to find and resolved both issues I had concerns with (unrelated to the work they were scheduled for), all while being able to schedule back to back visits to get the job done quickly, I couldn’t be happier with the service and attention I received, their commitment to getting it done quickly and correctly, and with how smooth and quiet it opens and closes now.
- John Wade
Service Provided:
Product:
Technician: Isaac
Richmond, KY
Excellent service, quality products And terrific employees would give these guy a google 10 star review if it was an option
- Tim Miller
Product:
Richmond, KY
Ray was very nice and professional he was very helpful in placement of hardware would definitely recommend to anyone
- Debra Walker
Product:
Richmond, KY
Your company was my 4th call on a Friday afternoon about 4pm. First three had voicemail or robots. I actually spoke with a nice lady when I called you. Explained my problems and she surprised me by saying she could have a tech out the next morning…Saturday… between 8 & 10 am . Your tech called me around 7:30 saying he would arrive in about 15 minutes. He was off by a minute or two earlier! He checked out my problems, offered multiple options. I made my choice, he got to work and completed the task, double checked his work and was out in about an hour. I would recommend your company to anyone that asks me about garage door service. THANK YOU!
- Bobby Botner
Richmond, KY
Dylan was very knowledgeable and professional
- Ronald Smith
Richmond, KY
I have used Precision a few times in the past and have always had a good experience. Today was no different, Dylan did a great job installing my new opener.
- Mark DeBoard
Product:
Richmond, KY
Excellent service. Both Dispatch and technician were very courteous, friendly, helpful, and prompt! Highly recommend!
- Bryson Alford
Berea, KY
I chose Precision Door Service after seeing the high reviews. Their website gave me the option to schedule on line with several dates & times available. What a game changer!! My appointment was confirmed immediately, with a reminder text the evening. Asking me to confirm. Justin Byers called to let me know he was on his way. He was prompt, friendly, knowledgeable, informative and quickly diagnosed the problem. He did not have the unit I needed for replacement, but informed me they had been ordered and were awaiting confirmation. Once they arrive, I will be scheduled for service. He looked at my second door and agreed that the seals needed replacement. That will be done as well. I’m very happy with this service call. Justin explained everything as he trouble shot the problem. I was given all the facts, shown the pricing on different units & was not pressured or oversold. I highly recommend Precision! As a homeowner, they will definitely continue to have my business.
- Eileen Hall
Richmond, KY
I noticed about three feet of the rubber seal at the door base was partially disconnected. Called Precision and they sent a technician the next day to not only repair it, but lube the rails which made the door quieter. The technician, Dylan, was polite, friendly, efficient, and informative. Thank you for making this repair a pleasure!
- Deborah Dalziel
Richmond, KY
Called today about a broken piece of trim around my garage door. Dylan came out within 3 hours of my call and had it looking as good, if not better, than new. Highly recommend this company for your garage needs!!
- Melodie Ledford
Richmond, KY
Christian Brown was my tech, He was very professional and fixed my problem quickly, He was also right on time! He was excellent
- Craig C
Richmond, KY
Technician explained what was needed for repair and done in a very timely manner.
- David Maloley
Product:
Dylan Davis, a technician, came to provide us with a garage door tune up or maintenance service. We were very pleased with his service. He was professional, polite, and helpful.
- Scott Vifquain