Garage Door Repair in Richmond, KY - Page 2

Angie Hatterick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician was great! He explained everything thoroughly and did a fantastic job.

Victoria Allen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Good doors and very friendly technicians.

Jerry Edington

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I needed a repair to my old garage door. Daren was able to get my old door working again and gave me a quote for a new door. I am old and my wife was just admitted to the hospital, so a new door is not an option for me at the time. Daren made the impossible possible and I am truly grateful. My son recommend this company and I am so glad he did. I received excellent and professional service!!

Gail Mackey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was able to schedule an appointment for the same day I called. Justin was prompt, professional and friendly. He took the time to explain everything he was doing, replaced only the necessary parts and explained how to care for them. Very impressed with his service, I highly recommend them!!

Karin Lindblom

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent customer service, prompt service and great work. I am very happy with the service I received.

John Wade

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Spring broke on a Sunday. Called on a Monday (which was a holiday) and still got a tech out on Tuesday for an estimate. Decided to go with a full rebuild since the door was installed almost 20 years ago, but also asked them to please review all the original install when they did it because it popped and cracked a lot when opening and took a lot of force to close. The rebuild was done on Wed but the opener wouldn’t close the door with the new springs installed so scheduled a new opener install for Thur. During that install Daren and Blake found two alignment issues with the original install that was causing the issues I mentioned, and resolved both of them at no additional cost to the estimate (even though they had to spend extra time and hardware on them, and correct someone else’s work). In reality my old 1/2hp opener may have lasted a little longer with the alignment issues resolved, but I had always looked forward to upgrading it to a 3/4hp opener once it failed anyway (since it’s such a big heavy insulated 16’ door). So considering they were able to find and resolved both issues I had concerns with (unrelated to the work they were scheduled for), all while being able to schedule back to back visits to get the job done quickly, I couldn’t be happier with the service and attention I received, their commitment to getting it done quickly and correctly, and with how smooth and quiet it opens and closes now.

Tim Miller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service, quality products And terrific employees would give these guy a google 10 star review if it was an option

Debra Walker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Ray was very nice and professional he was very helpful in placement of hardware would definitely recommend to anyone

Bobby Botner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your company was my 4th call on a Friday afternoon about 4pm. First three had voicemail or robots. I actually spoke with a nice lady when I called you. Explained my problems and she surprised me by saying she could have a tech out the next morning…Saturday… between 8 & 10 am . Your tech called me around 7:30 saying he would arrive in about 15 minutes. He was off by a minute or two earlier! He checked out my problems, offered multiple options. I made my choice, he got to work and completed the task, double checked his work and was out in about an hour. I would recommend your company to anyone that asks me about garage door service. THANK YOU!

Ronald Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Dylan was very knowledgeable and professional

Mark DeBoard

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I have used Precision a few times in the past and have always had a good experience. Today was no different, Dylan did a great job installing my new opener.

Bryson Alford

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service. Both Dispatch and technician were very courteous, friendly, helpful, and prompt! Highly recommend!

Eileen Hall

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I chose Precision Door Service after seeing the high reviews. Their website gave me the option to schedule on line with several dates & times available. What a game changer!! My appointment was confirmed immediately, with a reminder text the evening. Asking me to confirm. Justin Byers called to let me know he was on his way. He was prompt, friendly, knowledgeable, informative and quickly diagnosed the problem. He did not have the unit I needed for replacement, but informed me they had been ordered and were awaiting confirmation. Once they arrive, I will be scheduled for service. He looked at my second door and agreed that the seals needed replacement. That will be done as well. I’m very happy with this service call. Justin explained everything as he trouble shot the problem. I was given all the facts, shown the pricing on different units & was not pressured or oversold. I highly recommend Precision! As a homeowner, they will definitely continue to have my business.

Deborah Dalziel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I noticed about three feet of the rubber seal at the door base was partially disconnected. Called Precision and they sent a technician the next day to not only repair it, but lube the rails which made the door quieter. The technician, Dylan, was polite, friendly, efficient, and informative. Thank you for making this repair a pleasure!

Melodie Ledford

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Called today about a broken piece of trim around my garage door. Dylan came out within 3 hours of my call and had it looking as good, if not better, than new. Highly recommend this company for your garage needs!!

Craig C

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Christian Brown was my tech, He was very professional and fixed my problem quickly, He was also right on time! He was excellent

David Maloley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician explained what was needed for repair and done in a very timely manner.

Richard Dannenberg

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your technician was super. Fast, safe, expert, affable, and knowledgeable. Very happy with quick service and new opener.

Alan Palmer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service!

William Larkin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The crew did an excellent and quick repair. They were very friendly and highly professional.

Nancy McWilliams

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I have used Precision twice now and have nothing but a great experience both times. Andrew my last tech was very courteous and took the time to show me my problem so that if it did happen again I could maybe try to fix it and save a call. Would recommend Precision if anyone has a problem.

Darrell Daff

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

very impressed

Sam Carter

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very professional and responded the same day with service on garage door that would not close. Prices are reasonable. Ray was a good tech and gave me the full cost to repair before any work was performed.

Terrell & Inez Reed

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very nice and efficient. Thank you

Lisa Davis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Had a great experience with garage door repair. The repair needed was clearly explained and quoted on the spot. Definitely recommend and a special shout out to Ray Clem for making this repair happen and explaining so thoroughly.

Joe Centers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very professional service. The tech was very knowledgeable and informed me of several options of door replacement.

Rick Newnam

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Scheduling was done online, very easy! Same day service and Ray Clem was our technician and was courteous, efficient , and punctual. Our door open quieter and smother than ever and the seal around the door is fantastic! I would call again.

Linda Tibbs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Isaac came the same day I called. He was polite & professional & went right to work to diagnose the problem & do the repairs. I would definitely this company!

John McKinney

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Justin gave excellent service. He was very friendly and did his work quickly and efficiently.

Bob Whittaker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision more than met our expectations. Aaron was here within 2 hours of our call. He not only fixed our problem, but he was able to show us how to use the smartphone application. He was most helpful, and we appreciate what he did for us.