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Justin was amazing and incredibly knowledgeable in explaining everything that he was doing for us. So glad I used this company and I can’t recommend them enough. Again Justin was great!

- Logan F.

We have used Precision a couple times in the past 10 years for garage door repair. 5 star service each time before. They were punctual, respectable and affordable. However, our most recent experience with them was an embarrassment for their company and waste of money. We had our garage door get caught on something coming down and it took off a hinge, a couple rollers came off, guiding cable came off. Wasn’t pretty. Def not a DYI job. So I called Precision Door to come out and as usual, they were on time, in fact early. But that’s where the similarities of past experience ended. The person they sent for repair, Isaac, was not in a van with tools or spare parts, but rather a truck. Not a work truck, filled with tools and parts, just a company branded truck. Kind a weird, but ok. No big deal, right?!? I let him inside and I show him the garage door and about after 15 seconds of looking at it, without even giving a full assessment he says that’s it’s not worth repair and we need to buy a new garage door. Now, I’ve been in sales for over 20 years. Usually there’s some rapport to build with your customer before you get to the point of asking for a sale. There was none, he skipped all that. He has the audacity to say that if he were to repair it, it would cost over $1000. So I consult with my wife we ask him what the alternative is. Instead of showing all the options and actually taking the time to show value, he writes up an estimate for $3,000 for a new garage door and shows a quick color sample of the options. On top of that he hands me a couple of one page brochures that don’t have a lot of information, and says if we want a different design it may add a couple hundred dollars. He let me know that he was the top salesman in the area and that he could get it replaced in a couple of hours. All of this took place in a matter of 10 minutes. I know it probably wasn’t an easy job, but $1,000 for a repair seemed a little excessive. And while a new garage door would be aesthetically pleasing, it’s just not a top priority for us right now. So for them to come out, they charge an $85 service charge. I agree to pay $85 and I let him know that we will think about it. We called another national known company to get a second opinion. They come out, look at the door for 15 seconds and said, “let me get my tools.” In about 10 minutes and $185 later , the garage door was fixed by a competent person. If you want a quick install on a new garage door, Precision Door may be a good option. But they definitely acted in bad faith in providing me with an actual estimate for repair and took $85 for not even doing an honest assessment. They were looking for a quick sale. Guess the sales guy was just looking for lunch money that day. Honestly, call Overhead Door for your repair needs, I know we will in the future.

- Nikita Sutton

Great service , tech very professional, he explained all that needed to be done. He arrived during time I was told .

- Robert Hillard

Great service

- Linda Erwin

Quick response on same day, excellent work and cleanup. Work was above what I expected. Will recommend to others.

- Jeff Ash

I saw their advertisement

- Randy Blankenship

Kasey was our technician who arrived today. He was polite and friendly with me. Very knowledgeable about the service he was performing at my home. He also explained how everything worked as well as the maintenance needed. He replaced my old garage door and motor. It’s was a smooth transition. I’m very pleased and would recommend this company. Kasey is a valuable asset. Thanks again. Tim Allred

- Tim Allred

Was able to get an appointment the day after my garage door broke. Justin showed up on time. Explained the issue with our garage opener thoroughly and what options that we had in fixing it, when he explained each one he was not pushy in the extra cost to each up grade. He knew his job and each component he was replacing. When finished he explained how to properly maintain our equipment going forward. We would recommend this company and if your lucky enough to get Justin assigned to your call, you won’t be disappointed!

- Kathy Basham

We recently relocated from Florida to Kentucky and purchased a 13 year old home. The garage door was not insulated, vinyl no longer doing its job and could see the daylight coming through. Also the opener was on its last leg. We contacted Precision and Isaac came out and listened to our concerns and provided us with our options. After sticker shock, we went ahead and proceeded with getting a new insulated garage door and opener. Just had it installed yesterday by Ray. He took the time to go over everything with my husband and I. The door and opener are so quiet compared to what we had. Cannot see any light coming in on the sides compared to when we had one installed in Florida by a company down there. Would highly recommend to anyone in the market for a new garage door and/or opener.

- Rhonda Napier

Our door was slamming into the ground, seemed to grind and was noisy. In just an hour it was operating perfectly well and softly shutting. My two options to repair or fully rehab were clear, and everything needed was already on the truck. Fast, accurate, clearly explained repair that suited our needs. Many thanks!

- Diane Walter

I picked u off a Google search we were really pleased with service

- Lisa Lawson

Dillon came out and was wonderful and knowledgeable in product. We have a mowing business as a side income and needed our door spring fixed before the new door and motor would come in. He got approved a short term fix to allow us to get our equipment out. I’m looking forward to a new door, motor and the works. We had to call on a weekend and were very happy with the quick scheduling.

- Anne Tubbs

We had used Precision Garage three years ago and they were very professional, nice, helpful, and answered all of our questions. They haven't changed! They are still as great as they were in 2022. I highly recommend them to solve your garage door problems.

- David Rice

Jeff met all of my expectations. He solved the problem with my garage door opener not working. He was very courteous, professional and helpful.

- James Zerhusen

Daren did a great job installing a new garage door opener, rails and rollers. The old opener did not work and rollers were generating a lot of friction for the opener. He explained everything very thoroughly before he started the job. Would definitely have Precision do any follow up work if/when needed.

- Lloyd Young

I was amazed at the quick response (within minutes) to my online contact on a Saturday. A service call was scheduled for Monday AM. I was contacted by text and then phone when the tech was on his way. The tech was very knowledgeable and explained what needed to be done and what other things I might want to do. There was no pressure. A recommendation from 2 friends, the BBB rating and the reviews on here were correct. The work was done well, quickly and as proposed.

- Bill Abernathy

Kasey was very nice and worked to resolve our unusual problem quickly.

- Marla Marcum

Professional, friendly expert service. Our Technician repaired our broken garage door. Our garage door spring broke and our door was inoperable. The Technician Justin was professional and friendly. He explained what he was going to do and how he was going to do it. He explained the cost beforehand. Our garage door works fine now. I would not hesitate to recommend this company to our family and friends

- John Hommrich

Everything about your company from the first call to the service call is 5 Star quality! Daren Denton the service technician did a fantastic job. We will spread the word about your business and our superb customer service experience!

- Debbie Woods

Always quick and amazing service

- Dwight Atwood

The installer was great. He was very professional and clean up after he was done.

- Irene Nuzzo

Friendly and Professional Technician.I was able to get an appointment on a Holiday Weekend.

- Dwight Lewis

Daren was great to work with. Explained all the problems with the door, not the least of which is that it was installed in 2005 so it's pretty old. He's going to bring it up to standard, explained everything he will do and I welcome an updated system.

- David Thompson

Quick service, did a great job and found issues I didn't even know about

- Cody Devin

I am very pleased with the work that was done in my garage. I have made the garage into a cabana/sunroom. I was thrilled that I didn’t have to buy a new garage door, but Justin was able to fix and do the repairs for me. Your service was very prompt And I’m glad for that.

- Judy Sanders

Precision is a great company! They replied to my issue the same day I called. Justin explained everything to me with great detail; which made it easy for me to understand everything quite well. Mary Jane

- Mary Jane Knott

Sorry ,not gonna be a good review here,you're company recommended my garage door opener along with my garage door,now your technician says that it was a bad choice,I paid 75 dollars for a service call,and was told that my "mother board" was bad ,he didn't even do a diagnostic check! I want my my money back immediately! This was a joke ! How could he know that the mother board is bad without doing a diagnostic check? Your service is shit and your technician was shit!

- Bruce Mondary

Same day service, provided repair cost options, accurate repair time estimate, service technician (Isaac S) was excellent.

- Dennis Witajewski

You met all requirements I had. The technician was very kind and courteous and responsive to our needs. I would recommend them to anyone else. He even left me quotes for updated services for later on, and I will notify you when I’m ready to do such.

- Ken Rowand

Steve fixed our garage door today in no time at all. He answered the phone when we called with our issue, came the very next day, had it repaired and fully functioning again for a very fair price. In fact, Steve has been there for us for every garage door issue we have had over the years. He's friendly, dependable, a great communicator, and a great guy too. We trust him with our home. There's no one else we'd call for garage doors. Thank you, Steve!

- Ratliff Family