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I was very pleased with your service and Mike the repairman was very thorough, kind and helpful! Very pleased the the visit!

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Darrin Denton was awesome. Garage is working better now than when first installed 5 years ago. Will use again if I need it! 5 stars.

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Darren was great, friendly, knowledgeable. Service was fast. Our garage door was repaired and Darren explained all of the problems. Would recommend Precision Garage Door anytime!!!

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Good service, the technician was polite and professional.

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Great service. Kevin explained everything before he started. Our door was a little high on side and he fixed that too. Thank you. I put in correct spelling of last name

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Tech was on time and pleasant however we were quoted a service call fee of 85 on the phone but when he completed the job we were charged 135.

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Our family loves Precision. We have used them before, and they are the best! Always prompt and polite!

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Service was excellent! Daren did an outstanding job and was very quick doing it.

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Very good company. Service rep was great and the person the phone was extremely friendly. Thanks

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Andrew Scherfee was top notch. He called to let me know that he was on his way, was friendly and was able to repair our door quickly. I would hire him in a min… Great tech!

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Great service. Called on a Sunday evening, unexpectedly was connected with a live agent who was able to schedule a repair appointment for Monday morning. Great communication. Repairman let us know when he would arrive. Repair completed in a timely manner. Very pleased that Precision Door stood behind the product they had installed for us just over a year ago.

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I chose Precision based on looking at several websites. I liked their same day service. My technician arrived early (he called first), did an excellent job, and was very personable. Even though he had to redo part of the job (no fault of his, door had wrong size original springs) he was finished before out designated appointment time was over.

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Matt was great! He was so informed on the garage door and the way he explained my issue with my cables made perfect sense afterwards. I had racked my door trying to DIY the issue myself and thought I was going to have to purchase a new bottom panel. Matt helped me pop out the dents and said he would try and hold off until steel and metal prices came down. It is very rare not to have someone trying to sell additional products/services to you. I am going to use his services at the fire department for our bay doors. Very professional and I enjoyed just general conversation with him.

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Daren took care of my garage door issues and was very helpful on what I needed.

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When Theresa answered the phone, I could tell she was more than friendly and helpful. I sent her pictures of bar code labels on my garage door and she researched exactly which door it was. Then she took a lot of time to locate 2 panels for it. As soon as they came in she contacted me to schedule a technician to come to my house. Her assistance, patience, and genuine congeniality is highly appreciated by this very satisfied customer.

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Darin came to make repairs today on my garage door. He was very friendly and courteous. Well versed in troubleshooting the issues. Thanks for your quick response as well!!!

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I had a phone conversation with a gentleman before the repairman came out, I specifically said I had 1 spring broken on my door, he gave me a price for the spring. I repeated the price of the spring plus the price of the service call to him and he said yes that’s correct. They come out here and the guy says we have to replace both springs it’s company policy. I said I tried to avoid something like this with a simple call first, so I sent him away. Very poor communication with me, and I really felt deceived and was tried to be taken advantage of. The repairman was very nice and apologized for the mistake of the representative on the phone and said he should have informed me of the policy.

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Precision did a a great job in a short turn around for a rental property. Andrew, our Technician, was very professional and took our job very seriously. He attempted to repair rather than replace, but that did not workout. I will definitely call this company again! Brenda Sipes, Winchester

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Will Kidwell was awesomeness!!!!

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Needed a spring replacement; Googled “garage door repair”; selected your shop based on reviews; am now a 5 star satisfied customer. Thank you for the prompt service.

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Our technician Daren was great, came out to assess our door that had come part and fallen. Gave us honest advice on which new products would fit our needs. He put in the order while on site. He helped secure our current door, so our safety wouldn’t be in jeopardy until the new door could be installed.

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Garage door needed some minor adjusments (spring tension and track adjustment). Saw good ratings for Precision. Called them at 2:30 PM on a Friday afternoon and mentioned it was not urgent. The technician, Fran Desmond, arrived about 4 PM the same afternoon. He was very courteous and capable. Quickly made the necessary adjustments and advised me on some other issues.

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I called with an issue and they were here within the hour and had it fixed in an hour and a half. Will not ever use anyone else.

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Daren was very professional and knowledgeable. He took the time to go over what would be the best option to get my door repaired. Thanks for doing such a great job and providing excellent service.

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great service

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Very professional installation. The guys got to the job site, and started right away installing the new doors. The doors look great, and the whisper quiet operation is amazing.

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Service was done the same day that I called. The technician was very friendly and did an excellent job.

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We were well pleased with our new garage door and the excellent work performed by Fran. Should we need any service in the future we will use your company and tell others how satisfied we were of a job well done.

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Next day service. Repaired within two hours.

Thanks for your review!

Review:

Blake came promptly after contacting me. This was an appointment to get an estimate for a new garage door and opener. Blake took his time going over the various styles/colors/hardware available. Certainly no fault of your company or Blakes but unfortunately it will be the first of the year before receiving the door. I do understand this is a common day occurrence every where!! No problem I was just anxious to get the new door. Linda Wells