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Read what people are saying
about Precision Garage Door in:

Georgetown Area, KY

Precision Garage Door of Lexington
has received 135 reviews, averaging 4.96 Stars:
1 2 3 4 5
Review:

Great service. Called on a Sunday evening, unexpectedly was connected with a live agent who was able to schedule a repair appointment for Monday morning. Great communication. Repairman let us know when he would arrive. Repair completed in a timely manner. Very pleased that Precision Door stood behind the product they had installed for us just over a year ago.

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Will  Service Provided:
Garage Door Opener Repair

: Will
Review:

I chose Precision based on looking at several websites. I liked their same day service. My technician arrived early (he called first), did an excellent job, and was very personable. Even though he had to redo part of the job (no fault of his, door had wrong size original springs) he was finished before out designated appointment time was over.

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Andrew Service Provided:
Broken Garage Door Spring Repair

Technician: Andrew
Review:

Matt was great! He was so informed on the garage door and the way he explained my issue with my cables made perfect sense afterwards. I had racked my door trying to DIY the issue myself and thought I was going to have to purchase a new bottom panel. Matt helped me pop out the dents and said he would try and hold off until steel and metal prices came down. It is very rare not to have someone trying to sell additional products/services to you. I am going to use his services at the fire department for our bay doors. Very professional and I enjoyed just general conversation with him.

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Matt Service Provided:
Garage Door Repair

: Matt
Review:

Daren took care of my garage door issues and was very helpful on what I needed.

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Daren Service Provided:
Garage Door Repair

Product:
Springs

Technician: Daren
Review:

When Theresa answered the phone, I could tell she was more than friendly and helpful. I sent her pictures of bar code labels on my garage door and she researched exactly which door it was. Then she took a lot of time to locate 2 panels for it. As soon as they came in she contacted me to schedule a technician to come to my house. Her assistance, patience, and genuine congeniality is highly appreciated by this very satisfied customer.

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Service Provided:
Garage Door Repair

Review:

Darin came to make repairs today on my garage door. He was very friendly and courteous. Well versed in troubleshooting the issues. Thanks for your quick response as well!!!

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Daren Service Provided:
Garage Door Repair

Product:
Springs

Technician: Daren
Review:

I had a phone conversation with a gentleman before the repairman came out, I specifically said I had 1 spring broken on my door, he gave me a price for the spring. I repeated the price of the spring plus the price of the service call to him and he said yes that’s correct. They come out here and the guy says we have to replace both springs it’s company policy. I said I tried to avoid something like this with a simple call first, so I sent him away. Very poor communication with me, and I really felt deceived and was tried to be taken advantage of. The repairman was very nice and apologized for the mistake of the representative on the phone and said he should have informed me of the policy.

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Matt Service Provided:
Broken Garage Door Spring Repair

: Matt
Review:

Precision did a a great job in a short turn around for a rental property. Andrew, our Technician, was very professional and took our job very seriously. He attempted to repair rather than replace, but that did not workout. I will definitely call this company again! Brenda Sipes, Winchester

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Andrew Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Technician: Andrew
Review:

Will Kidwell was awesomeness!!!!

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Will  Service Provided:
Garage Door Repair

: Will
Review:

Needed a spring replacement; Googled “garage door repair”; selected your shop based on reviews; am now a 5 star satisfied customer. Thank you for the prompt service.

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Will  Service Provided:
Broken Garage Door Spring Repair

: Will
Review:

Our technician Daren was great, came out to assess our door that had come part and fallen. Gave us honest advice on which new products would fit our needs. He put in the order while on site. He helped secure our current door, so our safety wouldn’t be in jeopardy until the new door could be installed.

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Daren Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: Daren
Review:

Garage door needed some minor adjusments (spring tension and track adjustment). Saw good ratings for Precision. Called them at 2:30 PM on a Friday afternoon and mentioned it was not urgent. The technician, Fran Desmond, arrived about 4 PM the same afternoon. He was very courteous and capable. Quickly made the necessary adjustments and advised me on some other issues.

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Service Provided:
Garage Door Repair

Review:

I called with an issue and they were here within the hour and had it fixed in an hour and a half. Will not ever use anyone else.

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Andrew Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Andrew
Review:

Daren was very professional and knowledgeable. He took the time to go over what would be the best option to get my door repaired. Thanks for doing such a great job and providing excellent service.

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Daren Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Daren
Review:

great service

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Service Provided:
Garage Door Opener Repair

Review:

Very professional installation. The guys got to the job site, and started right away installing the new doors. The doors look great, and the whisper quiet operation is amazing.

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Andrew Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: Andrew
Review:

Service was done the same day that I called. The technician was very friendly and did an excellent job.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

We were well pleased with our new garage door and the excellent work performed by Fran. Should we need any service in the future we will use your company and tell others how satisfied we were of a job well done.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Next day service. Repaired within two hours.

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A Response from: Theresa

Thanks for your review!

Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Blake came promptly after contacting me. This was an appointment to get an estimate for a new garage door and opener. Blake took his time going over the various styles/colors/hardware available. Certainly no fault of your company or Blakes but unfortunately it will be the first of the year before receiving the door. I do understand this is a common day occurrence every where!! No problem I was just anxious to get the new door. Linda Wells

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Blake Service Provided:
Broken Garage Door Spring Repair

: Blake
Review:

Heard about you from a friend.

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Daren Service Provided:
Garage Door Opener Repair

Technician: Daren
Review:

Great service, technician was professional, courteous and arrived as scheduled. Work was done promptly and our garage door works again with new springs.

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A Response from: Theresa

Thanks for sharing your experience with us. We appreciate the positive feedback!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Needed broken spring replaced. Tech arrived promptly and repair completed without issues. Very pleased with service.

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A Response from: Theresa

Excellect! Thanks for taking the time to review us.

Daren Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Daren
Review:

The repair man was great Professional Friendly Helpful I would recommend him to everyone

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Service Provided:
Garage Door Repair

Review:

Door was fixed properly and quickly- however the $135 service fee was expensive.

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Daren Service Provided:
Garage Door Repair

Product:
Springs

Technician: Daren
Review:

Blake was great. He was kind, courteous and had the job done in no time. He did a fantastic job and represented the company very well. Give that boy a raise.

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Blake Service Provided:
Broken Garage Door Spring Repair

: Blake
Review:

There was a coupon in the Shopper. My garage door works so much better and the two gentleman did a very nice job and cleaner up afterwards. I would rate their service a ***** (5 Stars).

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Daren Service Provided:
Garage Door Opener Install

Technician: Daren
Review:

Excellent Service! Extremely impressed by everyone I worked with. I was amazed that a photo of our installer was texted to me ahead of time. Highly recommend.

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Will  Service Provided:
Install Garage Doors

Product:
Garage Doors

: Will
Review:

Repair was very fast = serviceman arrived about 20 mins. early & was finished in about 35 mins. = very good job & garage door works GREAT!

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Will  Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

: Will
Review:

High quality installers that were very professional and courteous. Ensured installation was done correctly and in minimal time. Very satisfied with the look, operation, and price of the new garage doors. Highly recommend this company to anyone.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

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IDA
Building Industry Association of Central Kentucky
Lexington Area

(859) 554-1781

(859) 554-1781
Frankfort Area

(502) 316-6020

(502) 316-6020
Richmond Area

(859) 554-3403

(859) 554-3403
Georgetown Area

(502) 316-6020

(502) 316-6020
Precision Door Service
Office: (859) 309-8690
3005 Park Central Ave
Ste Y

Nicholasville, KY 40356