When Theresa answered the phone, I could tell she was more than friendly and helpful. I sent her pictures of bar code labels on my garage door and she researched exactly which door it was. Then she took a lot of time to locate 2 panels for it. As soon as they came in she contacted me to schedule a technician to come to my house. Her assistance, patience, and genuine congeniality is highly appreciated by this very satisfied customer.

- Charissa Kreager

Darin came to make repairs today on my garage door. He was very friendly and courteous. Well versed in troubleshooting the issues. Thanks for your quick response as well!!!

- Michael Cassity

I had a phone conversation with a gentleman before the repairman came out, I specifically said I had 1 spring broken on my door, he gave me a price for the spring. I repeated the price of the spring plus the price of the service call to him and he said yes that’s correct. They come out here and the guy says we have to replace both springs it’s company policy. I said I tried to avoid something like this with a simple call first, so I sent him away. Very poor communication with me, and I really felt deceived and was tried to be taken advantage of. The repairman was very nice and apologized for the mistake of the representative on the phone and said he should have informed me of the policy.

- George Martin

Precision did a a great job in a short turn around for a rental property. Andrew, our Technician, was very professional and took our job very seriously. He attempted to repair rather than replace, but that did not workout. I will definitely call this company again! Brenda Sipes, Winchester

- Brenda Sipes

Will Kidwell was awesomeness!!!!

- Marion Berry

Needed a spring replacement; Googled “garage door repair”; selected your shop based on reviews; am now a 5 star satisfied customer. Thank you for the prompt service.

- Cliff Steinke

Our technician Daren was great, came out to assess our door that had come part and fallen. Gave us honest advice on which new products would fit our needs. He put in the order while on site. He helped secure our current door, so our safety wouldn’t be in jeopardy until the new door could be installed.

- Lora Barrett

Garage door needed some minor adjusments (spring tension and track adjustment). Saw good ratings for Precision. Called them at 2:30 PM on a Friday afternoon and mentioned it was not urgent. The technician, Fran Desmond, arrived about 4 PM the same afternoon. He was very courteous and capable. Quickly made the necessary adjustments and advised me on some other issues.

- Matt Simpson

I called with an issue and they were here within the hour and had it fixed in an hour and a half. Will not ever use anyone else.

- Aaron Hilbert

Daren was very professional and knowledgeable. He took the time to go over what would be the best option to get my door repaired. Thanks for doing such a great job and providing excellent service.

- Scotty Curtis

great service

- Carolyn Steele

Very professional installation. The guys got to the job site, and started right away installing the new doors. The doors look great, and the whisper quiet operation is amazing.

- Dan Scollin

Service was done the same day that I called. The technician was very friendly and did an excellent job.

- Tom Marcum

We were well pleased with our new garage door and the excellent work performed by Fran. Should we need any service in the future we will use your company and tell others how satisfied we were of a job well done.

- Bob & Janet Haney

Next day service. Repaired within two hours.

- Leea Snyder

Thanks for your review!

Blake came promptly after contacting me. This was an appointment to get an estimate for a new garage door and opener. Blake took his time going over the various styles/colors/hardware available. Certainly no fault of your company or Blakes but unfortunately it will be the first of the year before receiving the door. I do understand this is a common day occurrence every where!! No problem I was just anxious to get the new door. Linda Wells

- Linda Wells

Heard about you from a friend.

- Tim Franklin

Great service, technician was professional, courteous and arrived as scheduled. Work was done promptly and our garage door works again with new springs.

- Phil Bluck

Thanks for sharing your experience with us. We appreciate the positive feedback!

Needed broken spring replaced. Tech arrived promptly and repair completed without issues. Very pleased with service.

- Rick Fisher

Excellect! Thanks for taking the time to review us.

The repair man was great Professional Friendly Helpful I would recommend him to everyone

- Linda Harper

Door was fixed properly and quickly- however the $135 service fee was expensive.

- Paul Zeysing

Blake was great. He was kind, courteous and had the job done in no time. He did a fantastic job and represented the company very well. Give that boy a raise.

- David Pinkston

There was a coupon in the Shopper. My garage door works so much better and the two gentleman did a very nice job and cleaner up afterwards. I would rate their service a ***** (5 Stars).

- Linda Knapp

Excellent Service! Extremely impressed by everyone I worked with. I was amazed that a photo of our installer was texted to me ahead of time. Highly recommend.

- Robert Hensley

Repair was very fast = serviceman arrived about 20 mins. early & was finished in about 35 mins. = very good job & garage door works GREAT!

- Cristy Ludwig

High quality installers that were very professional and courteous. Ensured installation was done correctly and in minimal time. Very satisfied with the look, operation, and price of the new garage doors. Highly recommend this company to anyone.

- Tom McClung

Everything from the initial phone call to the service tech was amazing. Timey and professional service!

- David S

You get 5 stars from me. The technician Fran was the best. I had a lot of questions and he politely answered them all as he worked. Did an excellent job and I’m well pleased with the doors also.

- Randy Strong

Great! Thanks for the kudos for Fran. We are happy to know you are pleased with your new garage doors and the workmanship!

Was a great experience start to finish. New door WORKS and LOOKS great!

- Sky Ishmael

Excellent! Thanks for your feedback! We appreciate it very much.

Your awards and BBB membership. Your quick response times and variety of times. I was needing an opener repair but was so impressed with the service I ended up replacing opener and garage door. And yes, it was all my idea! NO high pressure sales!!! Wish all companies provided sales and service like Precision!!

- Ann Jarvis