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Read what people are saying
about Precision Garage Door in:

Lexington Area, KY

Precision Garage Door of Lexington
has received 278 reviews, averaging 4.98 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician was fine. I believe the problem, which was a very small one, could have been taken care of over the telephone. If I had the opportunity to talk to the technician over the phone, I think it could’ve been solved without a service call. He took a plastic bag and put it inside the stripping at the bottom of the garage door. I don’t think that was worth $85. Maybe next time, try to assess the problem and offer an online solution without a service call.
Lanell Caspar
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

After some research, Precision fills all of my requirements. Local management, good reviews and prompt service.
Robert Davis
Service Provided:
Install Garage Doors
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

There was a Precision sticker on door opener. I had a $20 off a new garage door opener but forgot to give it to installer. Do not put my review on web site.
Sandra Planck
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Had a problem with my newly installed door. Nathan came back 2 days later. Worked on the door for an hour, couldn't solve the problem however is coming back in the next day or 2 to hopefully resolve the issue. Can't ask for more hands on service than this. Pleased with precision door and Nathan.
Mike Wiles
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your price why I chose Precision. Your service and my experience is why I will choose Precision again. You sent a photo in a text of the employee who would arrive. He arrived just a few minutes earlier than your first estimate which was great for me. No fuss but went straight to your knowing exactly what to do. He was fast with no lost actions. Also he is a pleasant conversationalist. You should ensure he stays an employee.
Dexter Spradling
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Quick service response, excellent and professional service! Friendly and courteous!
Michael Thompson
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Awesome - installer Will was great.
Joe Barnes
A Response from: Theresa

Thanks for your 5 star review. We are happy you are pleased with your technicians' craftsmanship.

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I researched several local companies carefully. Some wanted me to do their work for them to identify my options of their products for what I should have. Only this company seemed to understand the desire for full quality with well thought out details and finishes. The installation has been very professional and the end result is excellent.
GH
A Response from: Theresa

Thanks for sharing your experience with us. We appreciate the kudos and the review!

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

These guys are, HANDS DOWN, the best garage door company in Lexington. I've had a couple issues with my old decrepit garage door and Precision has kept it working well beyond expectation. It's time to get a new one and there was only one place I was going to call!!! Precision's prices are unbeatable and their customer service is second to none. I wish I could give them a SIX STAR rating!!!!
Derek King
A Response from: Theresa

Thanks for your review! We appreciate your loyalty and the kudos! We strive for 100% customer satisfaction.

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service !! Called they gave me a time repair called and said he finished another job early. Installed new springs no mess thanks!!
Paul Johns
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Found you on the website. Impressed with the quality and price. The installation was so speedy and professional. Went with the 3 layer insulated door. Looks and works great!
Glenn Railey
A Response from: Theresa

Excellent! Thanks for sharing your experience with us. We appreciate your review!

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fran Desmond called to let me know his arrival time as I requested and was on time! So unexpected based on my previous experience with other contractors. Fran was both respectful and courteous. He knows his business and offered me several options for repairing and/or replacing my garage door. Based on his overall professionalism I opted to go all the way with Precision and take care of this door issue once and for all. Almost forgot, it is/was so nice to speak with a real person on the telephone!
Harris Millerd
A Response from: Theresa

Thanks for the kudos! We really appreciate your feedback and review.

Service Provided:
Garage Door Opener Install
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision Garage Door did an amazing job installing our new garage door! I highly recommend them. I will definitely be using their services for any future garage door needs.
Ray Dowd
A Response from: Theresa

Thanks Ray! We appreciate your review and recommendation!

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was so pleased with Darren the representative/installer who installed my garage door opener. He was so pleasant in explaining the details and operation of the door. I give a Five Plus Star to Darren. Thanks, Lewanna Sexton
Lewanna Sexton
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Came out early Saturday morning. My door was an overhead door and the spring broke. It had a one year Warrenty . Precision gives a 5 year Warrenty.
Sundra Haney
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My new garage door and door opener are fantastic! I’m very impressed with the professional service from start to finish.
Carla C.
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Super company. Friendly, knowledgeable service men
Nancy Vanderwel
Service Provided:
Garage Door Opener Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Garage door opener replaced. Received prompt courteous same day service. Technician was knowledge- able. Job completed in timely manner. Reasonable price. I would also recommend company.
Y. Carter
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Prompt and professional
David Ravencraft
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Three contacts with your company. Was very pleased with the service and the abilities of your employees!
William Gresham
A Response from: Theresa

Excellent! Thanks for sharing your experiences with us.

Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Always speedy, courteous and competent- always attentive to detail. Highly recommend this group!
Jonathan Sickman
A Response from: Theresa

Thanks for your feedback and recommendation. We appreciate both very much!

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Patrick was very professional and efficient!
James Stamper
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service was prompt! Serviceman was friendly and knowledgeable!
William Gresham
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I can’t say enough hood things about Precision. From sending a technician to look at out door to service in installing it was never so easy! Give them a call today!
Daryl Holland
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

With 355 reviews I took a chance with this company and I am glad I did.The technician that came to fix my garage door is name Nathan and he was top notch.When he was explaining to me what my options were and what it would cost I felt very comfortable in making my decision. I would not think twice about using Nathan and Precision again.
Jeff Wuest
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I am very satisfied with the service I received on my garage doors. Even though I spent more than I had hoped, I have the peace of mind knowing that my doors are warrantied now and that I have someone I can rely upon to fix any problems that might arise in the future. I was most impressed with the fact that I could get an appointment for the very next day (I called at 10:30pm!). Great service and great communication: I was emailed a picture of the technician who was to come to my house. I will highly recommend this company to anyone who has a garage door issue.
Carla Pleasant
A Response from: Theresa

Excellent! Thanks so much for your review and recommendation! We are so glad your garage doors are working properly. We aim for 100% customer satisfaction.

Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Darn and Fran came out to install my new garage door. Not only did they do a great job, but they were extremely personable and polite! The door is working wonderfully, and I no longer fear it's going to break! Thank you for the excellent service
Jessica Vaccaro
A Response from: Theresa

Thanks for your review! So glad you are happy with your new garage door. We appreciate the kudos for your technicians, Daren and Fran.

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service, friendly and quick
Larry Crowder
A Response from: Theresa

Thanks for your review!

Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Got same day service for a my door opener that was not working. The technician (Will) showed up well within the 2hr appointment window. I was contacted in advance to confirm exact time he would be there. He was courteous and professional. Diagnosed and fixed the problem in about an hour. All in all, a great experience.
Kevin Mattingly
A Response from: Theresa

Excellent! Thanks for sharing your experience with Will. We are happy to hear your garage door opener is working again.

Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Darin did a great job. He was very courtesy, and explained all the options. Thanks very much.
Charles R Smith Jr
Service Provided:
Broken Garage Door Spring Repair
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