Read what people are saying
about Precision Garage Door in:
Lexington Area, KY
Precision Garage Door of Lexingtonhas received 904 reviews, averaging 4.96 Stars:
Lexington, KY
Product:
Lexington, KY
First of all, Dylan, the technician that came to inspect my garage door was a very friendly and helpful. He went over everything with me so that I could understand. I tell you Precision that he is a keeper!
- Robert Preston
Harrodsburg, KY
Great service, BEST communication and when we had an issue a year after installation that was a manufacturing defect, they stood behind it 100%. Highly recommend.
- Janet Matthews
Lexington, KY
Andrew came and replaced two broken springs on our garage door. He was fantastic! He was so kind and had the whole door fixed in one hour. He was also able to come the day after the door broke and was able to get it fixed fast. I would definitely use precision door again and would 100% recommend Andrew as the technician
- Jacob Murphy
Danville, KY
On time arrival. Tech showed me the problem and explained needed repairs. Tech had all necessary parts and tools required on the truck. Job was finished in less time than I expected. Tech was friendly and pleasant to talk with. I don’t usually write reviews but had to acknowledge this exceptional same day response to fix an inoperable garage door.
- Clyde Austin
Lexington, KY
Our service request was prompted by incessant beeps emanating from the wall control panel plus red & amber blinking lights. Dylan Davis arrived promptly, tried various solutions ultimately to no avail and advised me that there was no apparent solution. We later concluded that our best (only?) option was to have a simple push button wall control installed. Dylan returned the next day and tried to get a different model wall control to respond to the 8500 opener. That did not work out for whatever reason so Dylan reinstalled the MyQ wall control and finally was able to configure it so that it was pairing with the 8500 opener. Since then, we have not experienced any beeping noises nor blinking lights on the control panel. Dylan was persistent and positive throughout his visit. We would also like to ask for whatever aid you can provide in securing for us a replacement cover for the 8500; somehow during some service call (not Dylan's) the top of the cover has a crack in it so I have used some electrical tape to keep it shut so that insects do not get inside of the unit. Appreciate whatever your office can do.
- Bob Altwies
Lexington, KY
Excellent experience. The service technician Christian Brown was very knowledgeable and easy to work with. I highly recommend this company.
- John Sheppard
Product:
Lexington, KY
Justin Byers did an excellent job. Thank you.
- Charlie Dieruf
Lexington, KY
Excellent, prompt, service. The technician, Andrew, is knowledgeable and he was wonderful to work with.
- Denise Probst
Lexington, KY
He was very patient and did a great job!!
- Will Martin
Nicholasville, KY
I was having trouble with my keypad but Dylan came out and was very helpful. He is a nice young man who represents your company very well. Thanks.
- Jimmy Bennett
Nicholasville, KY
Justin replaced a failed motherboard in one of our new garage door motors. He was courteous and professional while working with me in person and over the phone with a technical support representative for the manufacturer. The entire process took well over an hour but Justin was patient and fully resolved the issue.
- Tony Wilson
Product:
Lexington, KY
Thank you so much for your immediate service! We appreciate your friendly and professional service; not to mention Daren's ability to get our garage door going again in a matter of hours! Thank you, you all again! We now have you listed as our garage door "go-to," and will definitely recommend Precision- should we ever have the opportunity!
- Jessica Hale
Lexington, KY
we had used Precision a couple years ago and were very pleased with their service and called them today for an issued with our door. We had a door overhaul done and a new garage door opener system installed. Christian was our technician and he was very professional, knowledgeable and very personable and answered our questions to help us make the right decisions. He had what he needed on his truck to do all the work and everything was completed in a timely manner. Would highly recommend Precision to anyone needing their garage door serviced.
- Rose Whitaker
Product:
Nicholasville, KY
Very professional and very prompt on time schedule to arrive. I will only use your services from now on. Thank you! My garage door was fixed on the same day that I called. So very glad I found your company.
- Marilyn Cocanough
Product:
Lexington, KY
Christian was very professional and courteous. He arrived before my scheduled time. He had my broken spring replaced in no time. Would highly recommend Precision for your garage door needs.
- Michael Meadors
Product:
Lexington, KY
Contacted Precision when my old door failed. Isaac responded and came out the next day to give me a quote for a replacement door. Discussed options and a quote was delivered on the spot and a new door ordered. Once the door arrived, it was installed the next day. The installer (Andrew) did a great job! Highly recommend.
- John Mcwilliams
Lexington, KY
Christian Brown did a very good job.
- Andrzej Wala
Lexington, KY
Technician (Dylan Davis) was prompt and fixed everything required. Programed my Genie garage door opener and keypad. Also provided an estimate to change out torsion spring in the future. Very satisfied!
- Mike Broderick
Product:
Lexington, KY
I had a dead motor on the existing door at my house. I contacted Precision and Christian was dispatched to my house. We discussed a few options and decided to replace the motor on the door. It was completed within hours and Christian was extremely professional and courteous!
- Steve Cecil
Product:
Lexington, KY
We were very pleased with Justin. He was very courteous and was finished in No time. Would definitely recommend this company.
- Shirley Ivey
Lexington, KY
The total service and installation was great! I have used them before, and we are very satisfied!
- W Jackson Jr
Lexington, KY
I would especially like to commend Daren Denton, who handled the repair process with great care and thoroughness. He took the time to explain every aspect of the job and provided clear solutions, ensuring that I understood the necessary repairs. His attention to detail and commitment to quality workmanship truly set your service apart. Due to age, my Life Master needed to be replaced. Daren, also repaired little things that were ready to go and would have meant another visit. I will continue to recommend your business to my friends. Thank you again for your outstanding service.
- Pat
Lexington, KY
JUSTIN, WAS ON TIME, VERY KIND,PROFESSIONAL,AND VERY HELPFUL. HE DID AN EXCELLENT JOB IN A VERY TIMELY MANNER. I WOULD RECOMMEND HIM HIGHLY TO ANY CUSTOMER. THANKS AGAIN TO PRECISION AND JUSTIN FOR ALL YOUR HELP.
- Marty Mullins
Lexington, KY
Christian Brown was my tech and was very professional. He explained how he was going to do the repairs and did to my satisfaction. I would ask for him again.
- Patrick Greer
Lexington, KY
we choose them quickly and easy appointment and they showed up earlier than others.
- Amjad Ali
Product:
Lexington, KY
Very prompt, knowledgable and friendly. Only took about an hour to to replace motor, new rollers, keyless entry and sensors. Helped program my car again. Great job
- Marilyn Lippert
Lexington, KY
Tech was great. Very friendly and fixed my issue quickly.
- Sandy Cummins
Lexington, KY
We had a problem w/door opener. Called Precision and got same day response. Justin was on time, identified the problem (we needed new opener) scheduled for next day, again on time, estimated time to complete the work, finished within five minutes of his estimate. He was professional, personable and a credit to your company.
- ron balcom
Lancaster, KY
Always been happy with precision garage door. They do a great job. Did a complete door overhaul this time, door has never been this quite.
- Sam Kindred
Precision door was great. Came out in a timely manner and was very courteous and handled the job quickly. I certainly would recommend them and when I need new doors that’s where I’m going!
- Sherry McCann