Read what people are saying
about Precision Garage Door in:
Lexington Area, KY
Precision Garage Door of Lexingtonhas received 958 reviews, averaging 4.96 Stars:
Lexington, KY
Lexington, KY
Our garage door wouldn’t close one evening, my husband tried for an hour to get it down. I called Precision and they had some to us within the hour. Really great customer service and the technicians were great. Would highly recommend giving them a call.
- Denise Adams
Lexington, KY
Our garage door spring broke on a Saturday morning, and we had an emergency situation where someone in the household could only exit through the garage. Precision Garage Door had five star ratings, and I decided to call them. They sent their technician, Justin, to our home on a Saturday evening, and he was able to repair the door that night. we were very lucky he had the parts on his van at the time. Justin was highly knowledgeable, friendly, and respectful. The fact that he came out to our home on a Saturday night at 7 o’clock is commendable. We will have them back for more maintenance on our door.
- Jean Profitt
Lexington, KY
The technician was professional and knowledgeable about the previous door opener and the replacement. He explained in great detail about the problems of the old opener. He explained in great detail about the new opener, including the mounting of the track, and the safeguards at the bottom of the rails, and other details. He is a good representative for your business.
- Wynn Paul
Nicholasville, KY
Dylan Davis was very friendly and knowledgeable on the job he was doing . I would have him to work on my garage door again if needed .
- Libby Evans
Lexington, KY
Quick response, friendly and polite. The technician, Christian, did an amazing job. He was prompt, provided all options and did the work quickly and efficiently. I recommend and would use them again!
- Lisa Roberson
Lexington, KY
Justin got right to work, performed some preliminary checks and confirmed where the problem was. Due to the late time we all agreed he would be back tomorrow to install the new equipment. I would call precision again and be happy to have Justin as my agent.
- Royce Mcdaniel
Harrodsburg, KY
The service man was excellent. He told me what was neededI agreed. He then told me it would take 4 hours to complete and he finished in 4 hours. He did an excellent job and had all the equipment on his truck. I first heard about Precision Door on a TV commercial.
- Walter Gross
Lexington, KY
My garage door started just randomly going up and down during the day and night. I did not feel safe. I tried to figure out what was wrong but couldn’t. I saw a Precision sticker on the garage door opener so I decided I would call them. The girl that answered was very nice and I was given an appointment for that day. Justin was the technician that was assigned to me. He was on time and very professional. He explained everything very clearly as he checked the opener. He then gave me my options explaining each one thoroughly and in a way I understood. I chose to replace it because of the age of the old one. He said it would take about an hour and he was right. When he finished installing it he explained as he was programming it and setting it up and showed me how to do it. He was so patient with me when I asked questions and answered in a way I understood. He was great. I love the new opener. I feel so much safer now. I would highly recommend Justin and Precision without hesitation.
- Judy Mason
Lexington, KY
Precision came the same day we called and Daren did a great job explaining what needed to be done, then stayed late to finish the job. This was our first time to use Precision, but I would not hesitate to use them again in the future. We were also very grateful for the 10 year warranty on both doors. Daren replaced the springs, rollers, cables, etc. so that both doors are like new. Our first experience with Precision was terrific.
- Wayne Holcomb
Lexington, KY
I appreciate Dylan's patience to explain my options and show what the impact would be for each option. After we agreed on which option, he worked diligently to perform the work.
- Richard Manley
Lexington, KY
Precision is always quick and efficient service. Christian was excellent and thorough. Highly recommend
- Linda Ryley
Nicholasville, KY
Fast Service. Technician knowledgeable and pleasant.
- Lena Martin
Lexington, KY
Justin was skilled, friendly and highly knowledgeable. He was able to diagnose and repair all issues quickly and accurately. Would highly recommend.
- Michael Mcdermott
Wilmore, KY
Your technician Dylan Davis was excellent. He explained my options and was efficient in implementing a new garage door opener. His openness and personality was refreshing along with his honesty in presenting options. Thank you for sending him to represent your company
- Wally Green
Nicholasville, KY
Justin Bryer did a great job! Prompt and very professional! Answered lots of questions and was very helpful.
- Teri Abell
Lexington, KY
I choose Precision Door because of good reviews. My 23 yr old springs exploded, snaped my cables and disengaged my opener. I called at 5am, reached a live person and was able to get service by noon that day. The two associates were both professional and knowledgeable. The service guy explained my options, and we made a decision. Service was complete by days end and we love our new system. Thank you!!!! I gave 5 stars because of our experience with the Precision team was pleasant, however, they are a bit pricey. :)
- Vince Taylor
Nicholasville, KY
We have previously used Precision and were very happy with their service. I called them because I heard some rattling when the door was used. I was very happy with the technician, Dylan, was super helpful. He provided the best option for the day as well as other options for the future.
- Sarah
Lexington, KY
Daren did a great job installing a wireless door opener! His attention to detail was superb!
- Bill Short
Lexington, KY
Daren did a wonderful job with installing our new garage door opener. Works fantastic and super quiet. He is Knowledgeable, professional and courteous. I have used Precision in the past as has my other family members and we will keep coming back. We are lucky to have such a great company in Lexington. Recommend them without reservation. Thanks again.
- Keyur Patel
Service Provided:
Product:
Technician: Daren
Lexington, KY
I had an excellent experience with Kasey Jackson from Precision Garage Door Service. He was punctual, professional, and extremely knowledgeable about the entire process. Kasey took the time to explain everything clearly, answered all of my questions, and made sure the job was done right the first time. His expertise and professionalism gave me total confidence in the service, and I couldn’t be more satisfied with the results. I highly recommend Kasey and Precision Garage Door Service to anyone in need of reliable garage door work!
- Greg Stephens
Nicholasville, KY
Ray came to install the door today and was awesome. Extremely proficient, knows what he’s doing. Would recommend to anyone who needs garage door service.
- Nicholas Lanier
Product:
Lexington, KY
Exceptional service. The receptionist was informative and personable. The technician that came to my house was very knowledgeable and explained everything after completion of service. He gave me three different quotes on my problem. I would highly recommend!!
- Joyce Hensley
Harrodsburg, KY
they were great from start to finish. I was surprised how reasonable the cost of a new door was including installation. They were prompt and friendly from the estimate to ordering to delivery and installation. Ray did a great job installing the new door and the new opener (which I had purchased prior but had not installed it yet). They did this for a very reasonable additional amount. I can't believe how quiet it is now, it's almost silent. My old one sounded so noisy. Very happy with Precision door of Lexington
- Lawrence J Mull
Product:
Lancaster, KY
Excellent experience from start to finish - got an appointment with very little waiting time, received text messages along the way to confirm appt and an alert was sent when the technician was on his way. Our tech Dylan was superb: he called to confirm his ETA, explained things very well once on-site, was friendly, courteous, and informed me of the costs for repair and maintenance ahead of time once he saw the garage doors. Dylan's skills were amazing in terms of efficiency and making it look easy (which, to the layperson, it was not) and he cleaned everything up before he left. We were completely satisfied with the repairs and maintenance performed and very pleased with the overall experience with Precision and with Dylan. This was our first time working with Precision and will definitely rely on them for future needs. Now in retrospect it's easy to see why there were so many very positive reviews and here I am, adding one more to the list.
- Jeff
Product:
Lexington, KY
Replace and install new garage door and hardware.
- PH
Product:
Nicholasville, KY
Very good service
- Fred Cannoy
Lexington, KY
I called and you were out here within a day. Also, he examined and repaired and aligned the door. He put a surge protector on the outlet and set each remote. Also the pad, he reset it and save me money by not having to buy a new one. Thank you for being honest.
- Ron & Peggy Bodager
Nicholasville, KY
It was very easy to make an appointment on the company website. The technician showed up on time and was very professional and courteous. He was very knowledgeable and explained everything well. I would use them again for any future needs.
- Krista Wilkerson
Product:
Nicholasville, KY
My husband and I are very pleased with Precision garage door service. We were able to get a same day service appt. Darren was at our home at the appointed time, was most courteous knowledgeable and competent. He had our garage door working again in very short time. We will be calling this company with any future problems. Thank you for your service.
- John Thompson
From initial phone call to set up an estimate to completion of the job went exceptionally. Communication was consistent and installation technician, Kasey, was very cordial and knowledgeable. He efficiently took out my old garage door and installed the new door in less than 2 hours. I recommend Precision Door Services at the 5 star level.
- James Madaleno