Read what people are saying
about Precision Garage Door
Precision Garage Door of Lexingtonhas received 1309 reviews, averaging 5.00 Stars:
Lawrenceburg, KY
Lexington, KY
Precision is always quick and efficient service. Christian was excellent and thorough. Highly recommend
- Linda Ryley
Richmond, KY
Spring broke on a Sunday. Called on a Monday (which was a holiday) and still got a tech out on Tuesday for an estimate. Decided to go with a full rebuild since the door was installed almost 20 years ago, but also asked them to please review all the original install when they did it because it popped and cracked a lot when opening and took a lot of force to close. The rebuild was done on Wed but the opener wouldn’t close the door with the new springs installed so scheduled a new opener install for Thur. During that install Daren and Blake found two alignment issues with the original install that was causing the issues I mentioned, and resolved both of them at no additional cost to the estimate (even though they had to spend extra time and hardware on them, and correct someone else’s work). In reality my old 1/2hp opener may have lasted a little longer with the alignment issues resolved, but I had always looked forward to upgrading it to a 3/4hp opener once it failed anyway (since it’s such a big heavy insulated 16’ door). So considering they were able to find and resolved both issues I had concerns with (unrelated to the work they were scheduled for), all while being able to schedule back to back visits to get the job done quickly, I couldn’t be happier with the service and attention I received, their commitment to getting it done quickly and correctly, and with how smooth and quiet it opens and closes now.
- John Wade
Service Provided:
Product:
Technician: Isaac
Richmond, KY
Excellent service, quality products And terrific employees would give these guy a google 10 star review if it was an option
- Tim Miller
Product:
Versailles, KY
The installation of new door went smoothly. Technician(Kasey) very knowledgeable and reassuring all would go well and it did. Door is beautiful and i love all the functions of the new opener! Right now am very happy and pleased
- Gay Brown
Nicholasville, KY
Fast Service. Technician knowledgeable and pleasant.
- Lena Martin
Richmond, KY
Ray was very nice and professional he was very helpful in placement of hardware would definitely recommend to anyone
- Debra Walker
Product:
Lexington, KY
Justin was skilled, friendly and highly knowledgeable. He was able to diagnose and repair all issues quickly and accurately. Would highly recommend.
- Michael Mcdermott
Georgetown, KY
Our door was slamming into the ground, seemed to grind and was noisy. In just an hour it was operating perfectly well and softly shutting. My two options to repair or fully rehab were clear, and everything needed was already on the truck. Fast, accurate, clearly explained repair that suited our needs. Many thanks!
- Diane Walter
Wilmore, KY
Your technician Dylan Davis was excellent. He explained my options and was efficient in implementing a new garage door opener. His openness and personality was refreshing along with his honesty in presenting options. Thank you for sending him to represent your company
- Wally Green
Richmond, KY
Your company was my 4th call on a Friday afternoon about 4pm. First three had voicemail or robots. I actually spoke with a nice lady when I called you. Explained my problems and she surprised me by saying she could have a tech out the next morning…Saturday… between 8 & 10 am . Your tech called me around 7:30 saying he would arrive in about 15 minutes. He was off by a minute or two earlier! He checked out my problems, offered multiple options. I made my choice, he got to work and completed the task, double checked his work and was out in about an hour. I would recommend your company to anyone that asks me about garage door service. THANK YOU!
- Bobby Botner
Richmond, KY
Dylan was very knowledgeable and professional
- Ronald Smith
Versailles, KY
Ray did a great job. He was so thorough and enthusiastic as he was going over all this motor had to offer. He explained about maintenance. He worked so neatly and left not one trace of degree behind. I had a fantastic experience beginning w my Salesman all the way to install. I look forward to sharing my experience with anyone who needs your services. Thank you to an awesome Team.
- Linda Schafer
Product:
Lexington, KY
I choose Precision Door because of good reviews. My 23 yr old springs exploded, snaped my cables and disengaged my opener. I called at 5am, reached a live person and was able to get service by noon that day. The two associates were both professional and knowledgeable. The service guy explained my options, and we made a decision. Service was complete by days end and we love our new system. Thank you!!!! I gave 5 stars because of our experience with the Precision team was pleasant, however, they are a bit pricey. :)
- Vince Taylor
Nicholasville, KY
We have previously used Precision and were very happy with their service. I called them because I heard some rattling when the door was used. I was very happy with the technician, Dylan, was super helpful. He provided the best option for the day as well as other options for the future.
- Sarah
Lexington, KY
Daren did a great job installing a wireless door opener! His attention to detail was superb!
- Bill Short
Lexington, KY
Daren did a wonderful job with installing our new garage door opener. Works fantastic and super quiet. He is Knowledgeable, professional and courteous. I have used Precision in the past as has my other family members and we will keep coming back. We are lucky to have such a great company in Lexington. Recommend them without reservation. Thanks again.
- Keyur Patel
Service Provided:
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Technician: Daren
Lexington, KY
I had an excellent experience with Kasey Jackson from Precision Garage Door Service. He was punctual, professional, and extremely knowledgeable about the entire process. Kasey took the time to explain everything clearly, answered all of my questions, and made sure the job was done right the first time. His expertise and professionalism gave me total confidence in the service, and I couldn’t be more satisfied with the results. I highly recommend Kasey and Precision Garage Door Service to anyone in need of reliable garage door work!
- Greg Stephens
Nicholasville, KY
Ray came to install the door today and was awesome. Extremely proficient, knows what he’s doing. Would recommend to anyone who needs garage door service.
- Nicholas Lanier
Product:
Lexington, KY
Exceptional service. The receptionist was informative and personable. The technician that came to my house was very knowledgeable and explained everything after completion of service. He gave me three different quotes on my problem. I would highly recommend!!
- Joyce Hensley
Frankfort, KY
Christian did a great job and was very professional!
- Jacob Webster
Product:
Georgetown, KY
I picked u off a Google search we were really pleased with service
- Lisa Lawson
Harrodsburg, KY
they were great from start to finish. I was surprised how reasonable the cost of a new door was including installation. They were prompt and friendly from the estimate to ordering to delivery and installation. Ray did a great job installing the new door and the new opener (which I had purchased prior but had not installed it yet). They did this for a very reasonable additional amount. I can't believe how quiet it is now, it's almost silent. My old one sounded so noisy. Very happy with Precision door of Lexington
- Lawrence J Mull
Product:
Lancaster, KY
Excellent experience from start to finish - got an appointment with very little waiting time, received text messages along the way to confirm appt and an alert was sent when the technician was on his way. Our tech Dylan was superb: he called to confirm his ETA, explained things very well once on-site, was friendly, courteous, and informed me of the costs for repair and maintenance ahead of time once he saw the garage doors. Dylan's skills were amazing in terms of efficiency and making it look easy (which, to the layperson, it was not) and he cleaned everything up before he left. We were completely satisfied with the repairs and maintenance performed and very pleased with the overall experience with Precision and with Dylan. This was our first time working with Precision and will definitely rely on them for future needs. Now in retrospect it's easy to see why there were so many very positive reviews and here I am, adding one more to the list.
- Jeff
Product:
Lexington, KY
Replace and install new garage door and hardware.
- PH
Product:
Georgetown, KY
Dillon came out and was wonderful and knowledgeable in product. We have a mowing business as a side income and needed our door spring fixed before the new door and motor would come in. He got approved a short term fix to allow us to get our equipment out. I’m looking forward to a new door, motor and the works. We had to call on a weekend and were very happy with the quick scheduling.
- Anne Tubbs
Nicholasville, KY
Very good service
- Fred Cannoy
Georgetown, KY
We had used Precision Garage three years ago and they were very professional, nice, helpful, and answered all of our questions. They haven't changed! They are still as great as they were in 2022. I highly recommend them to solve your garage door problems.
- David Rice
Georgetown, KY
Jeff met all of my expectations. He solved the problem with my garage door opener not working. He was very courteous, professional and helpful.
- James Zerhusen
Lexington, KY
I called and you were out here within a day. Also, he examined and repaired and aligned the door. He put a surge protector on the outlet and set each remote. Also the pad, he reset it and save me money by not having to buy a new one. Thank you for being honest.
- Ron & Peggy Bodager
On time and reasonable. Not sure a guy can ask more. Thanks Christian!
- James Mink