Garage Door Repair Reviews in Lexington (Page 9)

Kasey was very nice and worked to resolve our unusual problem quickly.

- Marla Marcum

Professional, friendly expert service. Our Technician repaired our broken garage door. Our garage door spring broke and our door was inoperable. The Technician Justin was professional and friendly. He explained what he was going to do and how he was going to do it. He explained the cost beforehand. Our garage door works fine now. I would not hesitate to recommend this company to our family and friends

- John Hommrich

Dylan was excellent! My garage door parts were over 20 years old and he explained exactly what needed to be repaired and replaced.

- Ashley L

I noticed about three feet of the rubber seal at the door base was partially disconnected. Called Precision and they sent a technician the next day to not only repair it, but lube the rails which made the door quieter. The technician, Dylan, was polite, friendly, efficient, and informative. Thank you for making this repair a pleasure!

- Deborah Dalziel

Very professional

- Michelle Tyree

Justin was very knowledgeable and professional. He explained things to where I could understand. Very nice young man.

- Lisa Forester

Quick response, on time and professional service. Definitely recommended.

- S.Rowan

Everything about your company from the first call to the service call is 5 Star quality! Daren Denton the service technician did a fantastic job. We will spread the word about your business and our superb customer service experience!

- Debbie Woods

Called today about a broken piece of trim around my garage door. Dylan came out within 3 hours of my call and had it looking as good, if not better, than new. Highly recommend this company for your garage needs!!

- Melodie Ledford

Quality garage doors, and equally, quality service as needed. It is easy to book an appointment, and the techs have always been friendly, courteous and knowledgeable. I am happy that I chose Precision Door for my garage door and their continuing professional service calls.

- Jeanne Pedicini

Precision door was great. Came out in a timely manner and was very courteous and handled the job quickly. I certainly would recommend them and when I need new doors that’s where I’m going!

- Sherry McCann

First of all, Dylan, the technician that came to inspect my garage door was a very friendly and helpful. He went over everything with me so that I could understand. I tell you Precision that he is a keeper!

- Robert Preston

Great service, BEST communication and when we had an issue a year after installation that was a manufacturing defect, they stood behind it 100%. Highly recommend.

- Janet Matthews

Andrew came and replaced two broken springs on our garage door. He was fantastic! He was so kind and had the whole door fixed in one hour. He was also able to come the day after the door broke and was able to get it fixed fast. I would definitely use precision door again and would 100% recommend Andrew as the technician

- Jacob Murphy

Highly recommend. I have used another company for years, but they were closed on weekends and I needed my door repaired on Saturday since I could not put it down. Called Saturday morning and they were at my home Saturday afternoon and repaired my door. Andrew Scherfee, the technician, was very knowledgeable and answered any questions I had. He also showed me how I could lubricate my door myself instead of paying someone to do it. He also was very thorough and went over everything he repaired on my door. I am going to switch from the company I have used for years, to Precision Door Service. Great service!

- Terri Shaw

On time arrival. Tech showed me the problem and explained needed repairs. Tech had all necessary parts and tools required on the truck. Job was finished in less time than I expected. Tech was friendly and pleasant to talk with. I don’t usually write reviews but had to acknowledge this exceptional same day response to fix an inoperable garage door.

- Clyde Austin

Our service request was prompted by incessant beeps emanating from the wall control panel plus red & amber blinking lights. Dylan Davis arrived promptly, tried various solutions ultimately to no avail and advised me that there was no apparent solution. We later concluded that our best (only?) option was to have a simple push button wall control installed. Dylan returned the next day and tried to get a different model wall control to respond to the 8500 opener. That did not work out for whatever reason so Dylan reinstalled the MyQ wall control and finally was able to configure it so that it was pairing with the 8500 opener. Since then, we have not experienced any beeping noises nor blinking lights on the control panel. Dylan was persistent and positive throughout his visit. We would also like to ask for whatever aid you can provide in securing for us a replacement cover for the 8500; somehow during some service call (not Dylan's) the top of the cover has a crack in it so I have used some electrical tape to keep it shut so that insects do not get inside of the unit. Appreciate whatever your office can do.

- Bob Altwies

Your technician, Christian was absolutely awesome. He was very friendly, knowledgeable, and explained things to me so I not only understood, but got to make the decision whether I wanted something done or not. I will definitely be a long term customer.

- Jody Hellard

Excellent experience. The service technician Christian Brown was very knowledgeable and easy to work with. I highly recommend this company.

- John Sheppard

Justin Byers did an excellent job. Thank you.

- Charlie Dieruf

Excellent, prompt, service. The technician, Andrew, is knowledgeable and he was wonderful to work with.

- Denise Probst

Always quick and amazing service

- Dwight Atwood

Christian Brown was my tech, He was very professional and fixed my problem quickly, He was also right on time! He was excellent

- Craig C

He was very patient and did a great job!!

- Will Martin

I was having trouble with my keypad but Dylan came out and was very helpful. He is a nice young man who represents your company very well. Thanks.

- Jimmy Bennett

The installer was great. He was very professional and clean up after he was done.

- Irene Nuzzo

Justin replaced a failed motherboard in one of our new garage door motors. He was courteous and professional while working with me in person and over the phone with a technical support representative for the manufacturer. The entire process took well over an hour but Justin was patient and fully resolved the issue.

- Tony Wilson

Thank you so much for your immediate service! We appreciate your friendly and professional service; not to mention Daren's ability to get our garage door going again in a matter of hours! Thank you, you all again! We now have you listed as our garage door "go-to," and will definitely recommend Precision- should we ever have the opportunity!

- Jessica Hale

Friendly and Professional Technician.I was able to get an appointment on a Holiday Weekend.

- Dwight Lewis

we had used Precision a couple years ago and were very pleased with their service and called them today for an issued with our door. We had a door overhaul done and a new garage door opener system installed. Christian was our technician and he was very professional, knowledgeable and very personable and answered our questions to help us make the right decisions. He had what he needed on his truck to do all the work and everything was completed in a timely manner. Would highly recommend Precision to anyone needing their garage door serviced.

- Rose Whitaker