Garage Door Repair in Lexington Metro Area - Page 10

Jeff

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent experience from start to finish - got an appointment with very little waiting time, received text messages along the way to confirm appt and an alert was sent when the technician was on his way. Our tech Dylan was superb: he called to confirm his ETA, explained things very well once on-site, was friendly, courteous, and informed me of the costs for repair and maintenance ahead of time once he saw the garage doors. Dylan's skills were amazing in terms of efficiency and making it look easy (which, to the layperson, it was not) and he cleaned everything up before he left. We were completely satisfied with the repairs and maintenance performed and very pleased with the overall experience with Precision and with Dylan. This was our first time working with Precision and will definitely rely on them for future needs. Now in retrospect it's easy to see why there were so many very positive reviews and here I am, adding one more to the list.

PH

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Replace and install new garage door and hardware.

Anne Tubbs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Dillon came out and was wonderful and knowledgeable in product. We have a mowing business as a side income and needed our door spring fixed before the new door and motor would come in. He got approved a short term fix to allow us to get our equipment out. I’m looking forward to a new door, motor and the works. We had to call on a weekend and were very happy with the quick scheduling.

Fred Cannoy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very good service

David Rice

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We had used Precision Garage three years ago and they were very professional, nice, helpful, and answered all of our questions. They haven't changed! They are still as great as they were in 2022. I highly recommend them to solve your garage door problems.

James Zerhusen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jeff met all of my expectations. He solved the problem with my garage door opener not working. He was very courteous, professional and helpful.

Ron & Peggy Bodager

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called and you were out here within a day. Also, he examined and repaired and aligned the door. He put a surge protector on the outlet and set each remote. Also the pad, he reset it and save me money by not having to buy a new one. Thank you for being honest.

Mark DeBoard

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I have used Precision a few times in the past and have always had a good experience. Today was no different, Dylan did a great job installing my new opener.

Krista Wilkerson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

It was very easy to make an appointment on the company website. The technician showed up on time and was very professional and courteous. He was very knowledgeable and explained everything well. I would use them again for any future needs.

John Thompson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My husband and I are very pleased with Precision garage door service. We were able to get a same day service appt. Darren was at our home at the appointed time, was most courteous knowledgeable and competent. He had our garage door working again in very short time. We will be calling this company with any future problems. Thank you for your service.

Charles Wisdom

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision is a group of true professional, from the telephone operator to the technicians. Dylan is a perfectionist. He would not leave until the job (garage door overhaul) was perfect. I appreciate their staff and their work, not to mention the same day service. I would not think of calling another garage door company. And their rates are reasonable. Thank you all.

Robin Maloney

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

So far so good! Everyone has been so nice! My daughter recommended your service so I thought I'd give you a try. The door looks great! I felt sorry for the guy that installed it bc he was by himself and it was so hot. He was a trooper!!

Jennifer Singer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Young service men very nice. Excellect job.

Bryson Alford

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service. Both Dispatch and technician were very courteous, friendly, helpful, and prompt! Highly recommend!

Jamie Stratton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision door does a great job on service and installation! We were very pleased with the service and technician.

Lloyd Young

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Daren did a great job installing a new garage door opener, rails and rollers. The old opener did not work and rollers were generating a lot of friction for the opener. He explained everything very thoroughly before he started the job. Would definitely have Precision do any follow up work if/when needed.

Bill Abernathy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was amazed at the quick response (within minutes) to my online contact on a Saturday. A service call was scheduled for Monday AM. I was contacted by text and then phone when the tech was on his way. The tech was very knowledgeable and explained what needed to be done and what other things I might want to do. There was no pressure. A recommendation from 2 friends, the BBB rating and the reviews on here were correct. The work was done well, quickly and as proposed.

Justin J

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We used Precision a few years ago to repair our damaged garage door. The great service then prompted us to call again with additional wear and tear damage. Daren Denton was wonderful to work with! Professional and extremely nice. He made repairs, but also took the time to quote and explain different options for a replacement since that will need to happen. Door is currently functioning properly, but we will definitely use Precision in the future. Highly recommend!

Melinda Moore

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had been referred by a colleague to Precision when my Overhead Door garage door stopped working completely on Friday. My colleague said that Precision was, by far, the better company (because she had also had difficulty with Overhead). A technician couldn't get here until Monday morning first thing (another indicator of how good Precision is -- they are busy!). The scheduler couldn't have been nice and more empathic with my situation. She got me in with Dylan Davis, who couldn't have been professional, efficient, and kind. The garage door is now working gloriously! It's so quiet! I am very impressed and will be referring others to Precision moving forward!

Alberto Figueierdo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Super happy with the service! Quick response, fair pricing, and my garage door is working like new. Thanks for the great work!”

Jackie Crowe (mothers house)

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I received service in two days. Very quick. Darren was my technician and he was a super nice guy. He explained things to me where I could understand. Darren is very personable and professional. If anyone wants great service, call Precision and ask for Darren. Thanks to Precision and Darren.

Nathan Lilly

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Work was done in a timely manner and I feel like all my options were presented without being pressured into any one solution.

James Zabel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The service was prompt. I was able to arrange an appointment for an inspection the next morning. The technicians that came to do the inspection and schedule installation of the replacement door were punctual, knowledgable and polite.

Mathew Reno

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service. I called in the evening and had an appointment for the next day. Christian was very friendly and knowledgable, and he had the repairs done much faster than I expected.

Scott Deyoung

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My garage door got knocked off its track on Saturday of the 4th of July weekend at 3:00. Precision was able to get to my house and fix my door by 6:00 that same night. It was a life saver because we were leaving for vacation early the next morning. Thank you Precision!!

Ken James

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I appreciate having several options to work around my schedule, including Saturday afternoon availability at no extra charge. Christian Brown did a great job explaining and showing me what was wrong. The different options I had and the cost free to them. He was efficient, got it done correctly and made sure I was happy. Couldn’t ask for better service.

Pat McClintick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent Service. I recommend them very highly. Blake did a wonderful job.

John Housley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very helpful and professional!

George Meng

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called Precision for service on our 32 year old opener. When it refused to work on 6/30/25, I investigated and found the sprocket had detached from the motor spindle. An appoint was set for the next morning. Justin Byers called me ahead of time to tell m he would be there. That was preceded by a text with his name and photo. It turned out that my opener was not repairable - not surprising for a 32 year old unit. He offered to sell me a new unit and went over the options he suggested. He had the unit on his truck and it was fully installed in 2 hours. I am very please. I cannot say enough good things about Justin's work and professionalism. The most important things to me in selecting Precision was reading the multiple reviews. I would certainly use them again.

Eric King

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I chose Precison due to their reputation and outstanding customer reviews. My technician Justin is a knowledgeable professional who completed the job in a timely manner. I would definitely recommend Precison to my friends and neighbors.