Garage Door Repair in Lexington Metro Area - Page 8

Jack Hutchinson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Christian is a very nice young man. He showed me everything on my garage door that needed to be fixed. He explained everything very well. He was kind enough to give me 3 option’s, with individual explanation. He did a ‘good job’ explaining all of his work. You guy’s are fortunate to have him with your company!

Cassandra & Michael Richardson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our garage door was off track due to a broken cable. I called Precision as my anxiety of the thought of our door being open all night was more than I could take. They have done work for us before and they were my first call. The tech Christian was prompt and got our door repaired easing my worries. They are the best. The GM Blake directed me to the call center for speedy service. I'm grateful for Precision and I recommend them highly. Thank you. Thank you.

Greg Coulter

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

i highly recommend precision doors they fixed my garage door in expedited manner were on time, friendly and bill was reasonable!

Terry Welch

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Good, Fast, Courteous Service. Will use again.

Justin Hries

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Kasey installed a new garage door and opener. Very happy with the installation. Recommend to anyone looking for a new garage door.

Steve Zwart

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Dylan performed service on my door and it's running smooth and quiet.

Flores Reynolds

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision came to my rescue on a Sunday. It was a blessing! Dylan Davis was awesome explaining the problem and helping me understand the solution. He was courteous and competent. Thank you, Precision.

Nathan Bartley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Recently had to have our garage door repaired because the spring had broken and Precision did an excellent job. The technician showed up on time and was very professional. He explain what the various issues were and his recommendations for how to repair them. He provided me with the various pricing options for the repairs and was forthcoming with what he felt should be repaired and what could be repaired. The work was completed in a timely manner, and I have no complaints. Would certainly recommend Precision if you need any garage door work addressed.

Mary Frazier

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I’ve used Precision Garage Door Service in the past…several times. AND, I will call them again if needed. Today, Daren installed a new garage door opener. My old one was shot. Daren was pleasant and cleaned up after work. He worked quickly and answered my many questions. Leadershipi highly recommend Precision Garage Door Service service.

Victoria Allen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Good doors and very friendly technicians.

James Molloy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision has been keeping our garage door and opener in good repair for a number of years. Today their technician Dylan installed a new opener. Very professional and speedy job.

Al Riggs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Awesome service, great Technician

Sally Sliter

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

TV advertising. When my garage door wouldn't close I had just seen an ad on TV about a week ago. Called Saturday and had a technician out here today. Great service!!

Logan F.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Justin was amazing and incredibly knowledgeable in explaining everything that he was doing for us. So glad I used this company and I can’t recommend them enough. Again Justin was great!

Nikita Sutton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We have used Precision a couple times in the past 10 years for garage door repair. 5 star service each time before. They were punctual, respectable and affordable. However, our most recent experience with them was an embarrassment for their company and waste of money. We had our garage door get caught on something coming down and it took off a hinge, a couple rollers came off, guiding cable came off. Wasn’t pretty. Def not a DYI job. So I called Precision Door to come out and as usual, they were on time, in fact early. But that’s where the similarities of past experience ended. The person they sent for repair, Isaac, was not in a van with tools or spare parts, but rather a truck. Not a work truck, filled with tools and parts, just a company branded truck. Kind a weird, but ok. No big deal, right?!? I let him inside and I show him the garage door and about after 15 seconds of looking at it, without even giving a full assessment he says that’s it’s not worth repair and we need to buy a new garage door. Now, I’ve been in sales for over 20 years. Usually there’s some rapport to build with your customer before you get to the point of asking for a sale. There was none, he skipped all that. He has the audacity to say that if he were to repair it, it would cost over $1000. So I consult with my wife we ask him what the alternative is. Instead of showing all the options and actually taking the time to show value, he writes up an estimate for $3,000 for a new garage door and shows a quick color sample of the options. On top of that he hands me a couple of one page brochures that don’t have a lot of information, and says if we want a different design it may add a couple hundred dollars. He let me know that he was the top salesman in the area and that he could get it replaced in a couple of hours. All of this took place in a matter of 10 minutes. I know it probably wasn’t an easy job, but $1,000 for a repair seemed a little excessive. And while a new garage door would be aesthetically pleasing, it’s just not a top priority for us right now. So for them to come out, they charge an $85 service charge. I agree to pay $85 and I let him know that we will think about it. We called another national known company to get a second opinion. They come out, look at the door for 15 seconds and said, “let me get my tools.” In about 10 minutes and $185 later , the garage door was fixed by a competent person. If you want a quick install on a new garage door, Precision Door may be a good option. But they definitely acted in bad faith in providing me with an actual estimate for repair and took $85 for not even doing an honest assessment. They were looking for a quick sale. Guess the sales guy was just looking for lunch money that day. Honestly, call Overhead Door for your repair needs, I know we will in the future.

Scott Vanfossen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The service was great. Blake was friendly and knowledgable. The 20-25 minutes it took him to fix the door and 20 minutes to get here put the entire job at about an hour. To charge $325 is borderline absurd. I have done business with Precision in the past including a new insulated door, but I will now look elsewhere before deciding on Precision in the future. Thanks.

Robert Hillard

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service , tech very professional, he explained all that needed to be done. He arrived during time I was told .

Teresa Jones

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision is great fast and friendly Will recommend…Justin super nice

Bill Crist

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mr. Davis provided excellent service. He was very knowledgeable and explained everything in detail. I will request him next time when needed.

Dennis Cady

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Casey was the technician that installed the new door and all its components. He was very professional and courteous. When completed he explained the new system.

David Carter

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

outstanding service

James Hicks

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Kasey did a great job on our doors. Very happy with the final result. Would highly recommend doing business with Precision.

Robin Peavler, MD

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This is the most professional and efficient repair company that I've ever experienced. Andrew was informed and pleasant with my initial call and scheduled a repair the same day. The technician arrived on time with a pre-arrival text. Christian Brown, my technician, was the nicest young man and a hard worker. It seemed like a two man job but he installed my system in about two hours with a genuine smile. I'm hard to impress and rarely leave reviews. This company gets things done like we wish all service companies could. Very impressive!

Linda Erwin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service

Alex Rodriguez

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called them and they were able to fit me in the same day whch was great. Christian the technician was very proffecional and efficient, he when the extra mile and hepled us to link our cell phones to the application. Thank you.

Corey Nicholson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Second time using Precision, had the sprocket in my chain drive give out on me. Christian went in great detail over all my options from repairing my current unit, to all the options I had if I wanted to completely replace my current system. I was able to schedule service easily online and kept in the loop on when help would arrive. Christian was extremely personable and easy to deal with and got me fixed in less than 90 minutes. Can't ever see myself calling any other company but Precision.

Bill Shea

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our garage door would not open all the way, called Precision Garage door service, they were at our home within a few hours and quickly determined the problem and made the repair. Their response and service was amazing! I highly recommend them!

Phillip Miller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision Door is consistently and unquestionably the best vendor experience I have had for any type of home repair. Every time I have had an issue with any of my 3 garage door openers, they have showed up either same day (or next day), even on weekends and resolved the issue. There have been times when there was a repeat issue and they did not charge me for the service call. They have always been very fair, dependable, professional and gone above and beyond to resolve the issue completely. I could not more highly recommend their company.

Jeff Ash

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Quick response on same day, excellent work and cleanup. Work was above what I expected. Will recommend to others.

Ed in Chevy Chase

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service was terrific; Cammie set up the same-day appointment for about 4 hours after my call. Justin was on time and did a really good job repairing the broken springs. Very pleasant but also knew the technical part and explained everything clearly to me. He also gave me a few tips on proper maintenance going forward. We couldn't have been more pleased.