Garage Door Repair in Lexington Metro Area - Page 7

Gary Matrtin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My problem was solved. The technician was very nice and very professional. He explained each option, and he did a great job installing new equipment.

Tom Walters

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Kasey was courteous, knowledgeable and prompt.

Terry Nelson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We contacted the folks at Precision due to a garage door that appeared to be falling. I met with Christian who was polite, professional and very knowledgeable (and even early). He explained the problem and how to correct it. Christian also gave us multiple options for our door without a hard sell. We chose the one that best suited us and he had our garage door fixed and ready in a short time. I would very much recommend Precision!

Robert & Jennifer Houston

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I have used Precision for repairs and this week complete Door, hardware and trims. 150% satisfied. Quality of work top notch. Technician thorough keeping us informed as installation progressed. Pricing reasonable. Would recommend to anyone

Harold Hayes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My cousin has used your service in the past and was quit pleased with the experience.

Tristian Newsome

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Couldn’t have asked for better honestly

Sue Wright

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

very flexible changing appointment. Good customer service. The tech, Christian was super nice, polite, respectful, and very helpful. A young man with good manners! Don't see that very often.

Angie Hatterick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician was great! He explained everything thoroughly and did a fantastic job.

Jerry Felix

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Darren Denton provided my service. Great guy! Darren was extremely polite and knowledgeable about what needed to be done. I use Precision all the time for my garage door issues and maintenance.

Michael Watson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service professional techs and an amazing response from first call

Bryan Cross

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Christian was Great!! Very professional and polite. Explains everything very well and got it done quickly ! Thank You!

Dot Morgan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I like that they have been in business over 25 years. The technician was timely and thorough. We used them a couple of years ago for a repair and were quite satisfied.

Philip Humphries

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Would recommend Percision Garage Door. Our rep was Christian, nice young man. He replaced one of our garage door openers along with a new spring and wheel bearings. Very polite, explained options to us, kept us informed throughout the process. Then demonstrated once complete.

Jack Hutchinson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Christian is a very nice young man. He showed me everything on my garage door that needed to be fixed. He explained everything very well. He was kind enough to give me 3 option’s, with individual explanation. He did a ‘good job’ explaining all of his work. You guy’s are fortunate to have him with your company!

Cassandra & Michael Richardson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our garage door was off track due to a broken cable. I called Precision as my anxiety of the thought of our door being open all night was more than I could take. They have done work for us before and they were my first call. The tech Christian was prompt and got our door repaired easing my worries. They are the best. The GM Blake directed me to the call center for speedy service. I'm grateful for Precision and I recommend them highly. Thank you. Thank you.

Greg Coulter

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

i highly recommend precision doors they fixed my garage door in expedited manner were on time, friendly and bill was reasonable!

Terry Welch

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Good, Fast, Courteous Service. Will use again.

Justin Hries

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Kasey installed a new garage door and opener. Very happy with the installation. Recommend to anyone looking for a new garage door.

Steve Zwart

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Dylan performed service on my door and it's running smooth and quiet.

Flores Reynolds

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision came to my rescue on a Sunday. It was a blessing! Dylan Davis was awesome explaining the problem and helping me understand the solution. He was courteous and competent. Thank you, Precision.

Nathan Bartley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Recently had to have our garage door repaired because the spring had broken and Precision did an excellent job. The technician showed up on time and was very professional. He explain what the various issues were and his recommendations for how to repair them. He provided me with the various pricing options for the repairs and was forthcoming with what he felt should be repaired and what could be repaired. The work was completed in a timely manner, and I have no complaints. Would certainly recommend Precision if you need any garage door work addressed.

Mary Frazier

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I’ve used Precision Garage Door Service in the past…several times. AND, I will call them again if needed. Today, Daren installed a new garage door opener. My old one was shot. Daren was pleasant and cleaned up after work. He worked quickly and answered my many questions. Leadershipi highly recommend Precision Garage Door Service service.

Victoria Allen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Good doors and very friendly technicians.

James Molloy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision has been keeping our garage door and opener in good repair for a number of years. Today their technician Dylan installed a new opener. Very professional and speedy job.

Al Riggs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Awesome service, great Technician

Sally Sliter

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

TV advertising. When my garage door wouldn't close I had just seen an ad on TV about a week ago. Called Saturday and had a technician out here today. Great service!!

Logan F.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Justin was amazing and incredibly knowledgeable in explaining everything that he was doing for us. So glad I used this company and I can’t recommend them enough. Again Justin was great!

Nikita Sutton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We have used Precision a couple times in the past 10 years for garage door repair. 5 star service each time before. They were punctual, respectable and affordable. However, our most recent experience with them was an embarrassment for their company and waste of money. We had our garage door get caught on something coming down and it took off a hinge, a couple rollers came off, guiding cable came off. Wasn’t pretty. Def not a DYI job. So I called Precision Door to come out and as usual, they were on time, in fact early. But that’s where the similarities of past experience ended. The person they sent for repair, Isaac, was not in a van with tools or spare parts, but rather a truck. Not a work truck, filled with tools and parts, just a company branded truck. Kind a weird, but ok. No big deal, right?!? I let him inside and I show him the garage door and about after 15 seconds of looking at it, without even giving a full assessment he says that’s it’s not worth repair and we need to buy a new garage door. Now, I’ve been in sales for over 20 years. Usually there’s some rapport to build with your customer before you get to the point of asking for a sale. There was none, he skipped all that. He has the audacity to say that if he were to repair it, it would cost over $1000. So I consult with my wife we ask him what the alternative is. Instead of showing all the options and actually taking the time to show value, he writes up an estimate for $3,000 for a new garage door and shows a quick color sample of the options. On top of that he hands me a couple of one page brochures that don’t have a lot of information, and says if we want a different design it may add a couple hundred dollars. He let me know that he was the top salesman in the area and that he could get it replaced in a couple of hours. All of this took place in a matter of 10 minutes. I know it probably wasn’t an easy job, but $1,000 for a repair seemed a little excessive. And while a new garage door would be aesthetically pleasing, it’s just not a top priority for us right now. So for them to come out, they charge an $85 service charge. I agree to pay $85 and I let him know that we will think about it. We called another national known company to get a second opinion. They come out, look at the door for 15 seconds and said, “let me get my tools.” In about 10 minutes and $185 later , the garage door was fixed by a competent person. If you want a quick install on a new garage door, Precision Door may be a good option. But they definitely acted in bad faith in providing me with an actual estimate for repair and took $85 for not even doing an honest assessment. They were looking for a quick sale. Guess the sales guy was just looking for lunch money that day. Honestly, call Overhead Door for your repair needs, I know we will in the future.

Scott Vanfossen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The service was great. Blake was friendly and knowledgable. The 20-25 minutes it took him to fix the door and 20 minutes to get here put the entire job at about an hour. To charge $325 is borderline absurd. I have done business with Precision in the past including a new insulated door, but I will now look elsewhere before deciding on Precision in the future. Thanks.

Robert Hillard

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service , tech very professional, he explained all that needed to be done. He arrived during time I was told .