Read what people are saying
about Precision Garage Door
Precision Garage Door of Lexingtonhas received 1334 reviews, averaging 4.96 Stars:
Lexington, KY
Georgetown, KY
I am very pleased with the work that was done in my garage. I have made the garage into a cabana/sunroom. I was thrilled that I didn’t have to buy a new garage door, but Justin was able to fix and do the repairs for me. Your service was very prompt And I’m glad for that.
- Judy Sanders
Lexington, KY
I have used precious before and they are the best.
- Thomas Gold
Richmond, KY
I have used Precision twice now and have nothing but a great experience both times. Andrew my last tech was very courteous and took the time to show me my problem so that if it did happen again I could maybe try to fix it and save a call. Would recommend Precision if anyone has a problem.
- Nancy McWilliams
Nicholasville, KY
Precision Door Service arrived within an hour of making an online appointment. The service provider solved my problem within 30 minutes without any undo extra expense. These guys are impressive!
- Guy Ames
Nicholasville, KY
Great experience, fair price, and fast quality work. What an upgrade. Got a new motor and door overhaul.
- Duane Hathaway
Lexington, KY
I have used precision for years!
- Karen Kinman
Georgetown, KY
Precision is a great company! They replied to my issue the same day I called. Justin explained everything to me with great detail; which made it easy for me to understand everything quite well. Mary Jane
- Mary Jane Knott
Lexington, KY
Punctual. Very professional and friendly . Very though and looked at areas that needed any additional attention that could cause problems later. happy with work and employees. . Thanks
- Mike Wilcoxson
Lexington, KY
Isaac was our service provider, and he did a great job. Called before the scheduled appointment and got to my house early. He explained the issue and offered three levels of pricing to address our repair. We chose the long-term repair and feel that we got the best deal for our money. This was all completed on a Sunday afternoon. Thank you, Isaac.
- Tyrone Tyra
Georgetown, KY
Sorry ,not gonna be a good review here,you're company recommended my garage door opener along with my garage door,now your technician says that it was a bad choice,I paid 75 dollars for a service call,and was told that my "mother board" was bad ,he didn't even do a diagnostic check! I want my my money back immediately! This was a joke ! How could he know that the mother board is bad without doing a diagnostic check? Your service is shit and your technician was shit!
- Bruce Mondary
Lexington, KY
Two years ago I had Precision replace the two-car garage door opener at my house with a new, belt-driven, top-of-the-line system with camera, wifi connectivity and all the bells and whistles. Everything included, I paid around $700, which I found very reasonable. When the tenant at my rental property called the other day to tell me that her one-car garage door was not working, it was a no-brainer. I called Precision and scheduled a technician to go take a look. After a few minutes, the tech gave me three options: replacing the system for $1,300, replacing some parts for $1,200, or installing a conversion kit for $624. I understand that prices today are not the prices of two years ago but I have the distinct feeling that I overpaid. The entire job took less than 45 minutes.
- Fernando Garces
Lexington, KY
I had a gentleman show up about a year ago to give me an estimate which he did and I thought it was a fair estimate and he said that they would order the parts that they needed and it would be a couple weeks and someone would be back in contact and someone would be out to fix it To date I have not heard back from anyone and I’ve called twice to check and they knew nothing about it so my garage door still hasn’t been fixed so I feel not a very reliable company!
- Mike Briley
Lexington, KY
Have used them for many years. Always willing to come quickly. Andrew provided outstanding service and was very professional.
- Susan Mason
Versailles, KY
Roller Out of Track - Response was less than an hour. Service Technician, Ray Clem, was very courteous and knowledgeable. He looked beyond the immediate roller problem to make sure that all other components of door were still functioning properly. After reviewing his findings, he reviewed what needed to be done and quickly completed the repair. He manually cycled the garage door before restoring the opener hookup. Then verified the power operation was flawless. Precision installed this garage door in 2020. I was pleased then and I am pleased now.
- Clarke Edwards
Lexington, KY
Justin was very professional. He called before leaving and job completed within an hour.
- Louise Coleman Jones
Lexington, KY
Quick and easy to do business with. Service tech (Justin) was timely and called when on his way. I even received a text message with his photo from Precision. He was here and had everything diagnosed and fixed in minutes. A+ in service, safety, communication and customer satisfaction.
- Marchelle Forish
Cynthiana, KY
Same day service, provided repair cost options, accurate repair time estimate, service technician (Isaac S) was excellent.
- Dennis Witajewski
Nicholasville, KY
Precision door service saved our week! Our garage door spring broke this afternoon at 4PM(Super Bowl Sunday) I called Precision Door and they had a technician at our house within less than 2 hours later. The technician was prompt, professional and efficient. He had our spring replaced and garage door working properly by the time the Super Bowl started. Thank you Precison Door Service!!
- Richard Crawford
Lexington, KY
Darrin and Chris were great, showed up earlier than appointment time and did the job quickly and correctly.
- Michael Pizzurro
Richmond, KY
very impressed
- Darrell Daff
Georgetown, KY
You met all requirements I had. The technician was very kind and courteous and responsive to our needs. I would recommend them to anyone else. He even left me quotes for updated services for later on, and I will notify you when I’m ready to do such.
- Ken Rowand
Winchester, KY
Steve fixed our garage door today in no time at all. He answered the phone when we called with our issue, came the very next day, had it repaired and fully functioning again for a very fair price. In fact, Steve has been there for us for every garage door issue we have had over the years. He's friendly, dependable, a great communicator, and a great guy too. We trust him with our home. There's no one else we'd call for garage doors. Thank you, Steve!
- Ratliff Family
Nicholasville, KY
My interactions/experiences with the owners and technicians have been nothing but positive. They are knowledgeable, professional, but easy to talk to because they listen. My most recent interactions have been with Theresa, Ray, Will and John. All get 5 stars. They listened, came and corrected the problem on the day I contacted them. What more could you want. You can’t go wrong dealing with Precision Door Service.
- Ruth Assell
Lexington, KY
I came home one evening and my garage door only opened about 2.5 ft. I called Precision Door and they sent someone out first thing the next morning. Bad news, I needed a new motor since it was 22 yrs old. Luckily it was installed the next day. The service has always been great, the servicemen have always been very professional. I highly recommend this company.
- Susie Knouff
Lexington, KY
I had a spring break on my 40 year old garage door, so I had to have it repaired. I contacted Precision garage door service, and they sent Andrew to the rescue. He looked at it, gave me an estimate, and I gave him the okay to proceed. He thought it would be a 2 or 3 hour job. After he got into it, he started finding a lot of issues caused by decades of use and neglect. He disassembled , cleaned, and lubricated every bearing , adjusted the door tracks to get them properly aligned. Adjusted the closer because it was out of alignment. After putting it all back together , he decided that the standard springs he'd installed just weren't strong enough. It opened and closed just fine , but because my door was so old, it's made out of much heavier materials than modern doors. So he decided to swap out the standard springs for a much heavier spring. So it'll be a lot less wear on my opener. I'm shocked at how quiet the door operates now. Andrew went over routine maintenance stuff that I can do myself to keep everything up to par. I couldn't be happier with everything. Even though it took him a lot of extra time to get things perfect, he honored his original quote. And he did it on a 5 degree miserable day with a smile on his face the whole time.
- Barry Johnson
Lexington, KY
Always have great customer service
- Sue Wright
Lexington, KY
Precision installed the door and I have always come back to them for service. My tech contacted me and was able to come an hour earlier which was great. He was friendly and courteous and he serviced the door and got it closing again. Great service at a fair price. I will continue to use you in the future. Thanks so much. Sincerely, Martha Brough
- Martha Brough
Georgetown, KY
Excellent job
- Bud & Sherry McClurg
Versailles, KY
Thank you so much for coming out with all the snow and ice! Our driveway was a mess, your tech walked up through the snow and ice, repaired our system in a quick, professional manor! Would recommend you to everyone!
- Pam
Good customer service
- Pastor James (ADELEKE ADEKUNLE)