This afternoon a tech came out to fix our garage- he was very nice and wore his mask and stayed 6 feet away- he gave us 2 options to fix the problems- the 1st one will not really fix the problem and then the 2nd option required us to replace our key pad and indoor button - the total charge was over $200. Not even 6 hours later our garage door randomly started going up and down. I called around 8pm and spoke with Brian who was not very friendly and basically told me that I could pay for an emergency visit this evening- however I’m not sure why I should have to pay for this when I just paid over $200 to have the door fixed. Brian told me in a not so kind voice that a manager would call me back “if they could help” Our garage door is below our bedroom. We can hear the garage door move every time. Also I don’t think it’s very safe for someone’s garage door to randomly go up and down throughout the night. No one ever called and the garage continued to go up and down. I called back again and Brian in an unkind attitude - he seemed put-off. I said it was continuing to happen and no one had called me to help. He didn’t really seem to care. It continued to happen and I called back again and spoke with a female- unfortunately I did not get her name. She was not very kind and seemed put off by us needing help. She said the first available appointment is Thursday- that is 2 days away. We just had someone here today who supposedly fixed the garage door- it’s not fixed- I would think that a company with good customer service would help us immediately.

- Katie & Brian Vieth

Theresa: My thanks to the good job Francis did in fixing my garage door. It now works better than it ever has. He explained and showed me everything I needed to know about the door and I am very satisfied. Thanks again. Teddie Cunningham

- Teddie Cunningham

I was extremely pleased with the service received from your tech Fran. He not only completed the job in a fast and efficient manner but, gave me a veterans discount without me knowing that such a discount was available. He noticed my veteran license tag. That to me is caring for you customers.

- John Helm

Thanks John! We appreciate your review and kudos for Fran. Thanks for sharing your experience with us.

Next day service. Repaired within two hours.

- Leea Snyder

Thanks for your review!

The repair was done quickly and very well. Well satisfied. Thanks Carl .

- Carl French

Thank you Carl! We appreciate your review!

Fran was very knowledgeable and a great person. He was very thorough explaining the services and a very easy person to work with. Entire process was smooth - scheduling the service and get it done in a real professional, hassle free manner. I will definitely be a loyal customer to Precision for all my garage door needs. Thanks to you all!

- Jay Ghosh

Thank you Jay! We appreciate your review! We look forward to working with you in the future.

Quick to respond to my issues. Most pleasant to work with and corrected the problems.

- Ellen Miller

Prompt, courteous and very professional. Fran did a great job finishing up the work I had started installing a new garage door opener. Highly recommend Precision Door Service.

- Tom Flora

Great service, technician was professional, courteous and arrived as scheduled. Work was done promptly and our garage door works again with new springs.

- Phil Bluck

Thanks for sharing your experience with us. We appreciate the positive feedback!

Quick professional service. And the delighter was the text with the service technician’s picture telling me he was on the way. Fran did a great job and was very professional.

- Thomas McLain

The repair man was great Professional Friendly Helpful I would recommend him to everyone

- Linda Harper

Very professional did a awesome job

- Tim Catlett

I forgot the mans name that came out but he was just like family by the time he was leaving. His customer service is unbeatable. He explained everything to us and went over all cost. He came on a Saturday and was on time. He definitely gives the company a great look. I love that your open on weekends

- Tonya Davis-Marshall

I had a new garage door opener installed that has battery back up. I chose Precision because of their 5 star reviews and that they are open for business in case of emergency situations and offer same day service. A good friend also recommended Precision. The technicians were early and went to work right away. Very efficient and knowledgeable. Fran showed me how to work the door opener and explained all the functions and helped set the code for the outside keypad and assisted me with downloading the app for wireless operation also. Very professional and courteous! Will definitely recommend to others!

- Nancy Arnsparger

Francis was our tech for a maintenance check. He also found some items that needed repair and replacement. The repairs were handled very quickly and professionally. Very clean and efficient. Highly recommended. Very satisfied.

- Louis Stepter

Francis, our technician was timely in his arrival, wore a mask and was very friendly and courteous. He immediately knew what was wrong and resolved our problem in a short time. Thank you again for the timely great service.

- Gloria McCall

Technician was very friendly and explained things perfectly.

- Richard Pryor

Very particular doing a great installation of new Liftmaster garage door opener. Great attitude. Explained real well the operation of the opener.

- Don Harvey

We’ve used precision in the past and we’re very pleased with quality of service. We were pleased once again today. Precision’s technician, Fran Desmond, was very thorough in examining our garage door as well as concise in explaining our options for repair. We will continue to use your service for our garage door repairs.

- Bill Cusic

High quality installers that were very professional and courteous. Ensured installation was done correctly and in minimal time. Very satisfied with the look, operation, and price of the new garage doors. Highly recommend this company to anyone.

- Tom McClung

The prices were reasonable and the technicians were friendly and efficient. The door arrived a week sooner than predicted.

- Joe & Jessica Dodgen

Quality, fast service

- Laurie Benson - Reynolds Farm Equipment

The technician that came to our house was extremely professional and he did a superior job both with removing the old garage door and replacing the new garage door opener.The technician that came to our house was extremely professional and he did a superior job both with removing the old garage door and replacing the new garage door opener. I would recommend their service to anyone who needs garage door repairs.

- Lynda Chase

Thanks for your review and recommendation! We appreciate both very much!

You get 5 stars from me. The technician Fran was the best. I had a lot of questions and he politely answered them all as he worked. Did an excellent job and I’m well pleased with the doors also.

- Randy Strong

Great! Thanks for the kudos for Fran. We are happy to know you are pleased with your new garage doors and the workmanship!

Your price why I chose Precision. Your service and my experience is why I will choose Precision again. You sent a photo in a text of the employee who would arrive. He arrived just a few minutes earlier than your first estimate which was great for me. No fuss but went straight to your knowing exactly what to do. He was fast with no lost actions. Also he is a pleasant conversationalist. You should ensure he stays an employee.

- Dexter Spradling

Quick service response, excellent and professional service! Friendly and courteous!

- Michael Thompson

Fran Desmond called to let me know his arrival time as I requested and was on time! So unexpected based on my previous experience with other contractors. Fran was both respectful and courteous. He knows his business and offered me several options for repairing and/or replacing my garage door. Based on his overall professionalism I opted to go all the way with Precision and take care of this door issue once and for all. Almost forgot, it is/was so nice to speak with a real person on the telephone!

- Harris Millerd

Thanks for the kudos! We really appreciate your feedback and review.

My new garage door and door opener are fantastic! I’m very impressed with the professional service from start to finish.

- Carla C.

Great service! Fran did a fantastic job fixing our door.

- Carl

Came home from having dinner Friday night, garage door would not open found that torsion spring had broken. Found Precision Garage Door Repair. Called Precision Set up an appointment the very next day. Great service, very professional, I would recommend Precision Door Repair to anyone. Thanks for the prompt service

- Harry Otte