Read what people are saying
about Precision Garage Door in:
Lexington, KY
Precision Garage Door of Lexingtonhas received 624 reviews, averaging 4.97 Stars:
Lexington, KY
Lexington, KY
Always have great customer service
- Sue Wright
Lexington, KY
Precision installed the door and I have always come back to them for service. My tech contacted me and was able to come an hour earlier which was great. He was friendly and courteous and he serviced the door and got it closing again. Great service at a fair price. I will continue to use you in the future. Thanks so much. Sincerely, Martha Brough
- Martha Brough
Lexington, KY
Precision Garage Door responded promptly to my request for service. The technician arrived on-time and resolved my problem quickly and efficiently.
- Doug Damm
Lexington, KY
Attention to detail and great service
- Laurette Durick
Lexington, KY
Absolutely outstanding service above and beyond expectations i would definitely use them in the future if needed and I wholeheartedly recommend this service from the time I called to job complete less than 3hours. Thanks so much if I could give the serviceman a raise i Absolutely would
- Tim Phillips
Lexington, KY
I had had a Precision technician out to check on my garage door some time ago and I don't recall what the problem was anymore but I know he didn't charge me and ended up oiling the rollers and making sure the door was working well. This time the door was tripping a gfr button and the technician advised me to get the door up-graded to standard, which meant installing a second roller, plus some other changes. He completed the work in a short time and the door is so much quieter and works well now.
- David schmidt
Lexington, KY
Very pleased with service I received. Darren contacted me to let me know be was on the way. Was prompt and diagnosed the problem. Made repairs quickly. I was very satisfied.
- Carolyn Roe
Lexington, KY
Very personable. Timely. Excellent work no hassle.
- John Smither
Lexington, KY
This was our 3rd time using Precision for a repair on our garage door. Everyone we’ve come in contact with is very professional and courteous. Thanks again Precision!
- Mike Wheatley
Lexington, KY
Very prompt answer to my service request. The repair was quick and on time.
- FHA
Lexington, KY
Quick response!Thorough and efficient service.
- Don Falace
Lexington, KY
* Both 16’ and 9’ doors installed and trim wrapped in 4 hours. * Doors are beautiful and very quiet going up and down. * I didn’t realize that buying the 2 inch insulated door would keep my garage warm and reduce outside noise. Blake * Blake was so helpful selecting my doors. I told him what I wanted, and he suggested two beautiful doors. * Of the four quotes I received Blake was by far the most knowledgeable and professional. * He didn’t pressure me to buy any doors. Blake laid out my choices so I could decide for myself. Andrew * Andrew did a great job installing my 16’ door. * I had a concern one week after doors were installed. They sent Andrew back out. He addressed my concern. I had more questions about maintenance and he was most helpful answering my questions. Patrick * Patrick installed my 9’ door like he had done it thousand times before my installation. * Patrick wrapped both my garage doors trim with aluminum. Patrick’s wrapping skills were beyond my expectations. * I could tell he had 30+ years of experience.
- Keith Miller
Lexington, KY
Isaac was very professional, clean and expedient. I did notice after he completed the repair and I closed the door that the very last cycle seems like the arm that attaches to the track was very upright and seems like the last couple of inches forced a surge of down force. I seem to remember that arm having a bit more angle. May need an adjustment? Again though, overall very happy to have peace of mind from a professionally serviced door! Thank you
- Mark Hanks
Lexington, KY
The afternoon prior to Thanksgiving the spring on my garage door broke… unfortunately my car was in the garage. I called Precision and spoke with a very helpful Molly who after hearing my story arrange an appointment for that evening. The repair person, Daren Denton was very knowledgeable and polite. He explained my options. The outside of the door already had a big dent and I was hoping to call Precision after the holidays ( note: I am a first time customer referred by my sister) to discuss replacing the door. Daren replaced the spring and assisted in ordering a replacement door. I am so appreciative of the timely and excellent service. I highly recommend Precision Garage Door and I am very thankful to Daren!!
- Ann Louise Jones
Lexington, KY
Justin did an amazing job replacing our broken garage door spring. He was on time, great communicator, and professional. Thank you for the great service.
- Bryan Justice
Lexington, KY
Excellent and timely service. I am glad they agreed with me that the springs were still under warranty. I will continue to use your services.
- Sunita Bandri
Lexington, KY
We received excellent service and he completed all tasks swiftly and effectively. Thank you very much!
- Benjamine Munguromo
Lexington, KY
Patrick Kowalewski was the Service Representative that came out to install my new garage door. Patrick took his time, and I could tell he loves what he is doing. My garage door looks amazing thanks to Patrick and Precision Garage Door Service.
- Lachrista Warren
Lexington, KY
Ray did a great job. Called to tell me he was on the way. Explained any questions I had and got the job done quickly. Highly recommend Precision. Steve replaced springs on my old door about 20 years ago.
- Howard Hazelwood
Lexington, KY
Had a problem with my keypad opener, which was just slightly at a warranty, but Precision took care of it for me Without charge. Great company. Love my LiftMaster garage door opener. The MyQ APP is great for controlling the garage door when you are away from home. Highly recommend it.
- Russell Davis
Lexington, KY
Very knowledgeable and pleasant to work with!
- Kim Rich
Lexington, KY
Precision gave me a time to fix my garage door and they were there by that time. They were in and out in know time.
- Edward Givens
Lexington, KY
Andrew not only fixed my garage door, he took the time to walk me through several maintenance items to extend the life of my system Appreciate the timely service on a Saturday Highly recommend PGD of Lexington Thank you
- Lance Williams
Lexington, KY
The technician was amazing very knowledgeable and friendly I would recommend your company to everyone needing their garage door opener fixed or replaced
- Terry Compton
Lexington, KY
Great individualized service updating my garage door opener based on my needs. Excellent service!
- Diane Alexander
Lexington, KY
Our garage door spring broke the night before. I had seen the advertisement on TV about same day repair (with all parts stocked on their van) from Precision Garage Door Service. I booked an appointment the next day through their on-line portal. Really easy to schedule. I received a text confirmation and follow-up texts the next day even included a picture of the technician. Isaac Smoot arrived on time and provided several options/estimates. He did a great job and it took less than 2 hours to repair, replace (springs, rollers and cables) and clean up. The equipment on the garage door was probably over 30 years old. I appreciate the 10-yr. warranty. I would highly recommend Precision Garage Door Service for any repairs.
- C Ferguson
Lexington, KY
Professional, fair and courteous
- Brian Schweighardt
Lexington, KY
The tech that came out to replace our garage door spring was very helpful and responsive. I would recommend Precision again.
- Ashley
Lexington, KY
When we moved into our townhouse in Palomar Hills we noticed a little medal plate attached to the garage wall. Never had to refer to it until recently, twenty five year later when our garage door needed repair. I immediately thought about that little plate on the wall. Called the number. Was treated kindly and helpfully. Couldn’t have been nicer. The kind voice said “Sure I can send someone tomorrow.” That someone, a lovely young man was at my door at the appointed time. Went straight to work and the garage door was good as new in two hours. Amazing! It is Mimi’s a quiet garage door that works perfectly. I would recommend Precision Doors to anyone looking for state of the art service. In fact I passed along their information to a friend today. Thank you, Precision Doors for handing out generous helpings of peace of mind to your customers.
- Kay Rader
I had a spring break on my 40 year old garage door, so I had to have it repaired. I contacted Precision garage door service, and they sent Andrew to the rescue. He looked at it, gave me an estimate, and I gave him the okay to proceed. He thought it would be a 2 or 3 hour job. After he got into it, he started finding a lot of issues caused by decades of use and neglect. He disassembled , cleaned, and lubricated every bearing , adjusted the door tracks to get them properly aligned. Adjusted the closer because it was out of alignment. After putting it all back together , he decided that the standard springs he'd installed just weren't strong enough. It opened and closed just fine , but because my door was so old, it's made out of much heavier materials than modern doors. So he decided to swap out the standard springs for a much heavier spring. So it'll be a lot less wear on my opener. I'm shocked at how quiet the door operates now. Andrew went over routine maintenance stuff that I can do myself to keep everything up to par. I couldn't be happier with everything. Even though it took him a lot of extra time to get things perfect, he honored his original quote. And he did it on a 5 degree miserable day with a smile on his face the whole time.
- Barry Johnson