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Read what people are saying
about Precision Garage Door

Precision Garage Door of Lexington
has received 1183 reviews, averaging 5.00 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Nothing but a great experience! Timely, on time, work done knowledgeable and quickly. Tech, Fran Desmond was very professional/polite and interacted well with the customer. Couldn't be happier! I would highly recommend them to anyone and no need to ever call anyone else! Great job!

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A Response from: Theresa

Thanks for your recommendation and review! We are happy to hear about your experience with us and with Fran. We appreciate the kudos!

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Super quick turn-around and fair prices. Fran (tech) was AWESOME!

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I am always pleased by the prompt and excellent service I have received from your Company. Will is very pleasant and professional, as well as quick and efficient in his job. I have been with Precision for as long as you have been in business and wouldn't think of recommending anyone else. Keep up the good work.

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Will  Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

: Will
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I didn’t see an advertisement, but your sticker was on the inside of my garage door. Service was excellent and was completed on the same day that I called. Blake was considerate, professional and efficient. He explained the problem and the repairs needed clearly. I’d highly recommend Precision garage door company.

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A Response from: Theresa

We are so glad to hear your feedback! Thanks for your review and your recommendation!

Blake Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

: Blake
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very customer driven! Good response time and excellent communication. Highly recommend!

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A Response from: Theresa

Excellent! We appreciate your review and recommendation! Thanks!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

A storm was moving in when my garage door broke, the base for the springs stripped from the wall. Because my door and opener were on warranty with Precision, I was immediately given a window for repair--and the door was working again before bedtime. The repair guy, Fran, was so helpful and friendly. He not only fixed the problem, but also did some additional troubleshooting and maintenance. Great service!

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A Response from: Theresa

Thanks for your review - we appreciate your business and work hard to keep it!

Service Provided:
Garage Door Repair

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Outstanding and courteous ---- and fast! ---- service!

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A Response from: Theresa

Great to hear! Thanks for your review!

Service Provided:
Garage Door Repair

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

All I can say is I will use them again when a need arises. The installer was courteous, kind and was extremely efficient. His name is Frank. He was honest and he answered every question I had. Their pricing is fair and most of all they do an excellent job. I have multiple homes and I have hired multiple installers but this folks are above par in quality of service. I would highly recommend them. So if you need your garage door fixed, please give them a call, you cannot beat their pricing model. And the owner Theresa was honest and gave me an upfront pricing to repair my door. I need the seal replaced. They did an excellent job. There are no squeaks since I replaced all of my rollers with a high quality set of rollers. Thanks to Frank my installer he recommended it to me. So folks what are you waiting for, if you have an issue call them!

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A Response from: Theresa

Thanks so much for sharing your experience with us! We appreciate the kudos and the recommendation!

Service Provided:
Garage Door Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician was great. He went out of his way to schedule an appointment for us. He was knowledgeable, friendly, courteous, and had the new opener installed in little to no time at all. I highly recommend this company.

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A Response from: Theresa

Excellent! Thanks for your review and recommendation. We really appreciate your business!

Will  Service Provided:
Garage Door Opener Install

Product:
Opener

: Will
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I called and reported I was having problems with my garage door. The cables had come lose and the door was frozen half open. They responded and showed up at the time scheduled, and the tech was very knowledgeable, polite and was able to repair it and working with in 2 hours.

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Service Provided:
Garage Door Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Nathan did a great job-Ted Renaker

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Does good work and stands behind their product and service. Very pleased with my garage door

-

Steve Service Provided:
Install Garage Doors

Product:
Garage Doors

: Steve
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

EXCELLENT SERVICE! DEFINITELY RECOMMEND THEM, AND SHOULD THE NEED EVER ARISE AGAIN, WILL USE THEM. 5 STARS.

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A Response from: Theresa

Great! Thanks for your review and feedback. We appreciate it very much!

Service Provided:
Garage Door Opener Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

On time, up front pricing, professional attitude!

-

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Repeat customer. Great service. Will was very professional.

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Will  Service Provided:
Broken Garage Door Spring Repair

: Will
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Prompt, professional and offered options to help us avoid spending more than necessary. We definitely recommend!

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Blake Service Provided:
Garage Door Repair

Product:
Rollers

: Blake
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent service. Came the same day I called and repaired both springs. Fran was the technician and did a great job repairing our garage door.

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A Response from: Theresa

Thanks for your review, Brad. We are glad to hear that we were able to address your garage door needs in a timely manner, We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

This was a gift for my son and his new house and it couldn't have been better. Your installer showed me the avenues that we had and we took the total package with the lifetime guarantee on most of it. It was done quickly and it worked great. We love Precision Door Service, I have used them on other property of mine and I will soon be having them look at my personal residence in the near future. Thanks again for a great experience.

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Blake Service Provided:
Broken Garage Door Spring Repair

Product:
Belt Drive Garage Door Opener

: Blake
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I called Precision for service on our two old Genie garage door openers, and got an appointment for the next afternoon at 2 o'clock. Fran came out, right on time, and we assessed the problems. I chose to get two new openers and new chain tracks to replace the old screw-drives of our 14 year old openers. Fran scheduled me in immediately, 8 o'clock the next morning! By 11 o'clock the next day, I had two new garage door opener motors and chain drives working smooth as butter! We did not have to change garage doors or garage door tracks, either. I would recommend Precision to anyone without reservation!

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A Response from: Theresa

Thanks for your review Edgar! We are happy to hear about your experience with Fran. We really appreciate your recommendation!

Service Provided:
Garage Door Opener Install

Product:
Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Technicians are always helpful and friendly willing to help fix the problem.

-

Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The installer came but I had to have a new opener. I do not have your standard size doors. So they had to order and should be here on Monday. He said they would call as soon as they got in and would come and install. Very nice man Fran Desmond was the service tech.

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Service Provided:
Garage Door Repair

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Nothing but a great experience! Timely, on time, work done knowledgably and quickly. Nathan knows how to do his work and interacts well with the customer. No need to ever call anyone else! Thanks for everything.

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A Response from: Theresa

Excellent! Thanks for sharing your experience with Nathan. We appreciate your business and your review!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was very pleased with the ease and quickness of the entire operation. I called early on sunday morning (nothing like a late night breakage...) and had a technician at my house in just a few hours. He was very polite, gave me informed options from a simple repair to preventive maintenance and did the job quickly and professionally. Definitely will use again (if needed!)

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A Response from: Theresa

Thanks for sharing your experience with us. We are happy to have been able to help you out - thanks for the kudos!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I could not get an answer at the local garage door shop so I called precision. I got an answer right away and they offered to send someone out within a few hours but I had them come the next day which was a Saturday! Francis was the technician and he had a new garage door opener installed in less than two hours. He also connected the garage door opener to the car. I am very satisfied with this company and their staff.

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A Response from: Theresa

We thank you very much for your review! We are so glad Francis was able to help you out.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

This is the second time I have used Precision Door and they are wonderful. They were professional, knowledgeable and respectful. I would highly recommend them to anyone. Great job!

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A Response from: Theresa

Great! Thanks for your review and recommendation! We appreciate both very much.

Will  Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

: Will
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Will Kidwell was fast, professional, honest and friendly. Will is an asset, turning what could have been a stressful experience into a surprisingly pleasant one. Our door works, and sounds, like new. No pressure to do more work. No hype about the job. We could not have asked for a better experience - and same day service! Will recommend to others!

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A Response from: Theresa

Excellent! Thanks for sharing your experience with Will - we agree with everything you wrote. He is an asset. We appreciate your review and recommendation.

Will  Service Provided:
Garage Door Repair

Product:
Rollers

: Will
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Service was great . The technician called when he was about 10 minutes out. Fixed everything very quickly. I would definitely call this company again. It’s very rare that you can get same day service. Thank you Precision.

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A Response from: Theresa

Thank you Kathy! We appreciate your feedback and your review.

Will  Service Provided:
Garage Door Repair

Product:
Cables

: Will
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

AWESOME experience! Called mid-morning and they were able to come the same day! Tech (Fran) was very professional/polite and was able to install a new opener quickly. Couldn't be happier!

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A Response from: Theresa

Wonderful! Thanks for sharing your experience with Fran - so glad we were able to help you out!

Service Provided:
Garage Door Opener Install

Product:
Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I have used Precision before. They are really a good company.. Their work is excellent. The person working on my garage door was very helpful.

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A Response from: Theresa

Thanks for your business and your review! We appreciate both very much!

Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Will and his team arrived on time. Assessed the the unit. Then gave us three options and explained all options and gave us time to select the best for out needs. He had the unit with him. Took about an hour to fit it. Then went through the operation with us. Many thanks to Will and mate. The office kept us fully informed thank you Teresa.

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A Response from: Theresa

You're welcome! Thank you very sharing your experience with us. We are happy to hear that things went smoothly.

Will  Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

: Will
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IDA
Building Industry Association of Central Kentucky
Lexington Area

(859) 554-1781

(859) 554-1781
Frankfort Area

(502) 316-6020

(502) 316-6020
Richmond Area

(859) 554-3403

(859) 554-3403
Georgetown Area

(502) 316-6020

(502) 316-6020
Precision Door Service
Office: (859) 309-8690
3005 Park Central Ave
Ste Y

Nicholasville, KY 40356