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Read what people are saying
about Precision Garage Door

Precision Garage Door of Lexington
has received 1208 reviews, averaging 4.95 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Will, did an excellent job in replacing a broken spring and servicing my garage door...He diagnosed the problem, gave me several options and completed the repair efficiently and professionally.... I am very pleased with the responsiveness in arriving on time....

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A Response from: Theresa

Great! Thanks for sharing your experience with our technician, Will. We really appreciate the feedback!

Will  Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

: Will
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

It was just a routine repair that I had planned on doing myself. Steve delivered the part I ordered and when I asked if it was difficult to do myself he said "Not with 2 people. Want some help?". Just like that Steve gets his tools and starts without another word... In 10 minutes we're done and he begins to inspect our aging opener. He never tries to sell us a new one but notices the bottom of the door doesn't align. It never did... but Steve gets to work and meticulously gets the door better aligned than it had ever been. Never asked for a dollar. That's precision... That's our new Garage Door Company.

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A Response from: Theresa

Thanks so much for sharing your experience with Steve. We take pride in providing excellent customer service. We appreciate your review!

Steve Service Provided:
Garage Door Repair

Product:
Garage Doors

: Steve
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Will was prompt and fantastic!!

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A Response from: Theresa

Excellent! Thanks for letting us know! We really appreciate it.

Will  Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

: Will
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great service and professionalism. I would definitely recommend again.

-

A Response from: Theresa

Thanks for your recommendation! We appreciate it very much.

Will  Service Provided:
Garage Door Repair

Product:
Garage Doors

: Will
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Called on Saturday and had a professional from Precision Overhead Garage Door Service over on Sunday to evaluate my problem. Once decided, I had the option on how to proceed and had an appointment the next day. The employee was there at the time that was set and the installation was quick.

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A Response from: Theresa

We appreciate your feedback - Thank you for taking the time to review us!

Will  Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

: Will
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Will came out and installed a new garage door opener at my home. He did a great job and was friendly and professional.

-

A Response from: Theresa

Thanks for letting us know about your experience with Will - we are glad to know he did a great job. We appreciate your review!

Will  Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

: Will
1 2 3 4 5
Date: 02/18/2018
Garage Door Repair
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I called on a Saturday and the customer service rep was so friendly and stated they could come same day between 4-6 which was great and the service guy would call before he came which he did. His name was Nathan who was early to the job, friendly and knew exactly what he was doing. Thanks.

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A Response from: Theresa

Thank you for your review - We are glad to hear that Nathan was friendly and knowledgeable.

Service Provided:
Garage Door Repair

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision arrived the same day we called them. This is important when you can't get your garage door open! The service technician was courteous, and did his work quickly and thoroughly. I would definitely recommend them.

-

A Response from: Theresa

Thanks for sharing your experience with us. We appreciate your recommendation!

Will  Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

: Will
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Tech was very professional and knowledgeable about garage doors. Very pleased with the work preformed.

-

A Response from: Theresa

We are glad you are pleased with the work William did - Thanks for your review!

Will  Service Provided:
Garage Door Repair

Product:
Garage Doors

: Will
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Steve took care of the problem we needed on our garage door the brace he put on my garage door took care of the problem for now an we will be getting a nrw door here soon thank u

-

A Response from: Theresa

We appreciate your feedback. We are glad Steve was able to help you out! Thanks!

Steve Service Provided:
Garage Door Repair

Product:
Garage Doors

: Steve
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was very happy with the response time of Precision Garage Doors. Nathan was the tech who replaced my garage door motor. He was prompt and very courteous. He assessed the issue and had it repaired in 1 1/2 hrs the same day. I was very pleased with the service. I would definitely recommend Precision Garage Doors!

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A Response from: Theresa

Wonderful! Thanks for your review and recommendation. We appreciate your feedback!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Called on Saturday with broken garage door spring. A polite young man came on Sunday and fixed it. Would recommend this company.

-

A Response from: Theresa

Thanks for your recommendation! We appreciate it very much.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great service! Very fast, same day service!

-

A Response from: Theresa

Thanks for sharing your experience with us! We appreciate it very much.

Will  Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

: Will
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent. Fast response friendly and very professional.

-

A Response from: Theresa

Great! Thanks for your feedback - We appreciate it very much!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great fast service with awesome customer service! Thanks Precision you saved my day!

-

A Response from: Theresa

Thanks for your review! We are glad to be able to help you today.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The serviceman was early, which was great, knew what he was doing and finished the job in a short time. Great service and the cost was $85.00; very reasonable.

-

A Response from: Theresa

We appreciate your review. Thanks for your feedback!

Will  Service Provided:
Garage Door Repair

Product:
Cables

: Will
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

When my garage door got out of alignment and wouldn’t open, I called the same people who installed a new garage door opener for me a couple of years ago-Precision Garage Doors. They sent Will who was friendly but very professional. He explained what problems he saw and gave me several options, along with recommendation. He did the job quickly and very well. I definitely recommend them.

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A Response from: Theresa

Thanks for your review and recommendation! We are glad that Will was able to help you out.

Will  Service Provided:
Garage Door Repair

Product:
Springs

: Will
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very professional. Came in and analysed the problem. Went to the trouble of finding parts that the originally installer didn't replace and used them to fix the problem rather than trying to sell me unnecessary parts. Got the door working in short order. I would highly recommend Precision to anyone.

-

A Response from: Theresa

Thanks - we really appreciate your review and recommendation!

Service Provided:
Garage Door Repair

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Fast courteous and very reasonable. The tech Will did a great job. Have used them 3-4 times now and will continue to do so

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A Response from: Theresa

We appreciate your review and your loyalty. Thanks for sharing your experience with us!

Will  Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

: Will
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Jacob was very professional. He called to let me know the estimated time of arrival prior to coming to my home. He was very nice and respectful. He did a great job with the door installation. I will highly recommend this company and the quality work that they do.

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A Response from: Theresa

Wonderful! Thanks so much for your positive review and recommendation! We are glad that you are happy with your new garage door and our customer service.

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had a spring break two days before Christmas. Called precision and scheduled for the next day. Service tech was timely, polite, did quick work and the door is operating perfectly. Nice work!

-

A Response from: Theresa

Thanks for your review. We appreciate your compliments for the technician!

Steve Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

: Steve
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My great experience first started with the service call. The receptionist was absolutely kind and felt my panic mode (lol). She thoroughly explained the earliest a Tech could get to me and who would be coming and that he would call before coming. To my surprise, the Tech phoned minutes later and said he could get to me in approximately 25 minutes. Before I knew it, my door was up and going. Thank U again Nathan. He was so nice and professional despite the freezing temps.

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A Response from: Theresa

We really appreciate your review. We are so glad we were able to help you with your garage door. Thanks!

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had garage door trouble and got a same day service call. Overall, it went fine. The service Call identified the problem and recommended a solution. Things I wish had been better. A competitor installed the broken unit and Precision wouldn’t match it. Overall tech did a good job.

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Service Provided:
Garage Door Repair

Product:
Opener

1 2 3 4 5
Date: 12/19/2017
Garage Door Opener Repair
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We are so pleased with our new door opener. The service tech was very pleasant to work with, and he did an excellent job. We will definitely recommend Precision Door to our friends.

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A Response from: Theresa

Thanks for your review - we are happy to hear that you are pleased with your new garage door opener and Jacob's work. We really appreciate your recommendation!

Service Provided:
Garage Door Opener Repair

Product:
Belt Drive Garage Door Opener

1 2 3 4 5
Date: 12/18/2017
Garage Door Repair
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

No complaints whatsoever, arrived when they said, repaired door for price quoted on phone . No unexpected fees . Very polite friendly service man . Definitely recommended and use again.

-

A Response from: Theresa

Thank you for letting us know about your experience. We appreciate your recommendation!

Will  Service Provided:
Garage Door Repair

Product:
Cables

: Will
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision was great to work with. Will provided excellent service.

-

A Response from: Theresa

We are happy to hear that Will provided excellent service. We appreciate your review! Thanks!

Will  Service Provided:
Garage Door Opener Repair

Product:
Belt Drive Garage Door Opener

: Will
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great service and very friendly and knowledgeable staff. Would use again for sure.

-

Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My problem wasn't a big one but the technician was very knowledgeable and explained everything to me. Took care of the problem quickly and efficiently. I definitely recommend them and will call them for any further problems.

-

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Love my new garage door! Steve made the whole process of choosing the right model, super insulated in this case, and the best color and design super easy. He is very knowledgeable and dependable. I chose Precision because I appreciated his coming out one night last winter to repair the old door. You just can't beat that kind of servce.

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A Response from: Theresa

Thanks for your review! We take pride in providing excellent customer service and quality products. We really appreciate your business!

Steve Service Provided:
Install Garage Doors

Product:
Garage Doors

: Steve
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thank you so much for being on time and as needed. You are the best. Will waa so nice.

-

A Response from: Theresa

Thank you for your review! We really appreciate it very much!

Will  Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

: Will
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IDA
Building Industry Association of Central Kentucky
Lexington Area

(859) 554-1781

(859) 554-1781
Frankfort Area

(502) 316-6020

(502) 316-6020
Richmond Area

(859) 554-3403

(859) 554-3403
Georgetown Area

(502) 316-6020

(502) 316-6020
Precision Door Service
Office: (859) 309-8690
3005 Park Central Ave
Ste Y

Nicholasville, KY 40356