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Read what people are saying
about Precision Garage Door

Precision Garage Door of Lexington
has received 1230 reviews, averaging 4.95 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Quick scheduling, quick service, great communication, offered options for service at different price points. A great experience!

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A Response from: Theresa

Excellent! Thanks for your feedback - We appreciate it very much!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great service, quality workmanship and knowledgeable service man.

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A Response from: Theresa

We appreciate your review. Thanks for letting us know how we did!

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

This is an epitome of good customer service. I received a confirmation in my email immediately after I spoke to the representative over the phone. They promised they will arrive tomorrow morning between 10 and noon which they did. The technician was very courteous, knowledgeable and got the job done in a timely manner. The rates were reasonable and we were very pleased with the outcome. We would recommend this company to anybody that needs a garage door service.

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A Response from: Theresa

Thanks for sharing your experience with us. We appreciate your recommendation!

Will  Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

: Will
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Nathan was polite and courteous. Very knowledgeable about the product and quick for the amount of work he performed. I also like the lifetime warranty on the products I purchased.

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A Response from: Theresa

Thanks for sharing your experience with us. We are happy to know you are pleased with your technician, Nathan, and the products he provided. We appreciate your review!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Love my new garage door. It was the easiest process I have had on having something installed. From the moment Steve came to give me a bid for the door to the installation itself. Everybody so accommodating. The installation crew was on time and they completed the install exactly as they said it would be done. I would highly recommend Precision to anyone that would be purchasing a new door.

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A Response from: Theresa

Thanks for sharing your experience with us. We are happy to hear that you love your new garage door! We appreciate the recommendation!

Will  Service Provided:
Install Garage Doors

Product:
Garage Doors

: Will
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent same-day response to our need when the coil on the garage door busted and we could not get the car out. The person in charge of the repair was courteous and competent.

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A Response from: Theresa

Thanks for sharing your feedback with us! We really appreciate your review.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Same day service, Nathen gave me options even though my doors are dated he help me to the best case scenario for me at this time, he was well trained knew what to do. Honesty and quality means we will do more business in the future.

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A Response from: Theresa

Thanks for your review. We appreciate the your kind words and your business. We work hard to provide a great customer experience,

Service Provided:
Garage Door Repair

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I have never used Precision and found them on Google. I called t 3:00pm on a Friday afternoon when my garage door spring broke and Jacob was here at 3:30. Cost was competitive and service was fast and professional. Job took less than a hour. I would definitely call again.

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A Response from: Theresa

We are so glad that you called us! Thanks for taking time to write us a review. We appreciate it very much!

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We were very pleased with the service we received from Precision Garage Door. Nathan Guest was very professional and had a high level of knowledge when asked any questions. We appreciate his kindness and his time. Thank you for the great job. Precision gave us a time that they would be at our house and they arrived on time. Great CUSTOMER SERVICE!

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A Response from: Theresa

Thanks for sharing your experience with Nathan G. We appreciate your kind words! We are committed to providing great customer service.

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great job! Will did the job quickly. He was friendly and knowledgeable and explained what he had done. Great service!

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A Response from: Theresa

We are glad to hear about your experience with Will. We appreciate the feedback! Thanks!

Will  Service Provided:
Garage Door Repair

Product:
Opener

: Will
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great same day service! I will use again next time I need service.

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A Response from: Theresa

Excellent! We really appreciate your business.

Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Outstanding !! These folks are very goog

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A Response from: Theresa

Thanks for your review! We appreciate your feedback.

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The service was superb and the guys were really fast. I would definitely recommend them to my friends and neighbors.

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A Response from: Theresa

Thanks for your recommendation! We really appreciate your feedback.

Steve Service Provided:
Garage Door Repair

Product:
Springs

: Steve
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I called for a broken garage door opener at 1:00 PM on a Friday and they were here before 4:00 the same day. They had me fixed up and working in time for the weekend. Service tech was knowledgeable and friendly and the price was fair. I'll definitely use them again.

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A Response from: Theresa

Excellent! Thanks for sharing your experience with us - glad we were able to help you out. We appreciate your review.

Service Provided:
Garage Door Repair

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Super quick service. Nice technicians.

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A Response from: Theresa

We appreciate your review - thanks so much!

Will  Service Provided:
Garage Door Repair

Product:
Springs

: Will
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I chose Precision because of the excellent reviews. Their website is very informative with product design ideas. They came out quickly upon request to measure and get our preferences. Will installed our new garage door. He did an excellent job and we are very pleased with the door. We couldn't have had a better experience.

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Will  Service Provided:
Install Garage Doors

Product:
Garage Doors

: Will
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Originally chose Precision for their competitive pricing. I keep returning for their prompt efficient service. Will explained the problem and why the new part would last longer than the original.

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A Response from: Theresa

Excellent! We really appreciate your business and review. Thanks so much!

Will  Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

: Will
1 2 3 4 5
Date: 03/23/2018
Install Garage Doors
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Will did an amazing job!! He was friendly, knowledgeable, and thorough installing my new garage door. I would certainly recommend Precision to anyone needing work!!!

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A Response from: Theresa

Thanks for sharing your experience with Will. We are happy to hear about it. We appreciate your recommendation!

Will  Service Provided:
Install Garage Doors

Product:
Garage Doors

: Will
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Arrived on the early side of appointment. Did a great job and quickly.

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A Response from: Theresa

Thanks for your review. We really appreciate your feedback!

Will  Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

: Will
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Extremely satisfied. Technician was prompt, courteous and friendly. Work was done quickly and completely. Price was fair. Better than competitor called first. Work was done on a Saturday with no extra charge. Very happy with this experience. Will recommend to friends and be repeat customer whenever additional work is needed.

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A Response from: Theresa

Thank you so much for your review and recommendation! We are happy to hear about your experience with us.

Will  Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

: Will
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The young man (Nathan?) was very polite and personable. He not only did the work described, but gave tips about how to adjust the door and the workings of the mechanism. Was pleased with the work, but was surprised at how expensive it is to replace springs!

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A Response from: Theresa

Thanks for your feedback - We are glad you are pleased with the work Nathan did.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Jacob was the technician who responded to my service call for inop garage door opener. He gave me a thorough run down of my options. I decided to go with a new garage door opener. A smart decision. Jacob had everything on the truck needed, installed in about 90 minutes and gave me the run down on all the controls and usage. I was very pleased with his professional service. He luricated all the moving parts and even helped me program my built in car opener. Would highly recommend Precision Door & Garage Service for repair or replacement. And....the opener is so quiet! 5 stars from me.

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A Response from: Theresa

Wonderful! Thanks for taking the time to share your experience with Jacob. We really appreciate the recommendation.

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Will, did an excellent job in replacing a broken spring and servicing my garage door...He diagnosed the problem, gave me several options and completed the repair efficiently and professionally.... I am very pleased with the responsiveness in arriving on time....

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A Response from: Theresa

Great! Thanks for sharing your experience with our technician, Will. We really appreciate the feedback!

Will  Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

: Will
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

It was just a routine repair that I had planned on doing myself. Steve delivered the part I ordered and when I asked if it was difficult to do myself he said "Not with 2 people. Want some help?". Just like that Steve gets his tools and starts without another word... In 10 minutes we're done and he begins to inspect our aging opener. He never tries to sell us a new one but notices the bottom of the door doesn't align. It never did... but Steve gets to work and meticulously gets the door better aligned than it had ever been. Never asked for a dollar. That's precision... That's our new Garage Door Company.

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A Response from: Theresa

Thanks so much for sharing your experience with Steve. We take pride in providing excellent customer service. We appreciate your review!

Steve Service Provided:
Garage Door Repair

Product:
Garage Doors

: Steve
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Will was prompt and fantastic!!

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A Response from: Theresa

Excellent! Thanks for letting us know! We really appreciate it.

Will  Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

: Will
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great service and professionalism. I would definitely recommend again.

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A Response from: Theresa

Thanks for your recommendation! We appreciate it very much.

Will  Service Provided:
Garage Door Repair

Product:
Garage Doors

: Will
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Called on Saturday and had a professional from Precision Overhead Garage Door Service over on Sunday to evaluate my problem. Once decided, I had the option on how to proceed and had an appointment the next day. The employee was there at the time that was set and the installation was quick.

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A Response from: Theresa

We appreciate your feedback - Thank you for taking the time to review us!

Will  Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

: Will
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Will came out and installed a new garage door opener at my home. He did a great job and was friendly and professional.

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A Response from: Theresa

Thanks for letting us know about your experience with Will - we are glad to know he did a great job. We appreciate your review!

Will  Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

: Will
1 2 3 4 5
Date: 02/18/2018
Garage Door Repair
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I called on a Saturday and the customer service rep was so friendly and stated they could come same day between 4-6 which was great and the service guy would call before he came which he did. His name was Nathan who was early to the job, friendly and knew exactly what he was doing. Thanks.

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A Response from: Theresa

Thank you for your review - We are glad to hear that Nathan was friendly and knowledgeable.

Service Provided:
Garage Door Repair

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision arrived the same day we called them. This is important when you can't get your garage door open! The service technician was courteous, and did his work quickly and thoroughly. I would definitely recommend them.

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A Response from: Theresa

Thanks for sharing your experience with us. We appreciate your recommendation!

Will  Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

: Will
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IDA
Building Industry Association of Central Kentucky
Lexington Area

(859) 554-1781

(859) 554-1781
Frankfort Area

(502) 316-6020

(502) 316-6020
Richmond Area

(859) 554-3403

(859) 554-3403
Georgetown Area

(502) 316-6020

(502) 316-6020
Precision Door Service
Office: (859) 309-8690
3005 Park Central Ave
Ste Y

Nicholasville, KY 40356