Garage Door Repair in Lexington Metro Area - Page 37

Katie & Brian Vieth

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This afternoon a tech came out to fix our garage- he was very nice and wore his mask and stayed 6 feet away- he gave us 2 options to fix the problems- the 1st one will not really fix the problem and then the 2nd option required us to replace our key pad and indoor button - the total charge was over $200. Not even 6 hours later our garage door randomly started going up and down. I called around 8pm and spoke with Brian who was not very friendly and basically told me that I could pay for an emergency visit this evening- however I’m not sure why I should have to pay for this when I just paid over $200 to have the door fixed. Brian told me in a not so kind voice that a manager would call me back “if they could help” Our garage door is below our bedroom. We can hear the garage door move every time. Also I don’t think it’s very safe for someone’s garage door to randomly go up and down throughout the night. No one ever called and the garage continued to go up and down. I called back again and Brian in an unkind attitude - he seemed put-off. I said it was continuing to happen and no one had called me to help. He didn’t really seem to care. It continued to happen and I called back again and spoke with a female- unfortunately I did not get her name. She was not very kind and seemed put off by us needing help. She said the first available appointment is Thursday- that is 2 days away. We just had someone here today who supposedly fixed the garage door- it’s not fixed- I would think that a company with good customer service would help us immediately.

Thomas Delvizis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I chose Precision because they installed by garage door twenty years ago. They gave great service then and they did the same this time. They are Better than Best!

Mark Roberts

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tom was professional and fixed our garage door spring in record time. We'll certainly use Precision again!

Warfield Miller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mr Healy has been to our home before to repair our garage door. We have had that door for some years so it has a mind if it’s own from time to time ????. He is friendly courteous and does a good job repairing our door. Getting a military discount also is a plus. Thank you. Mr Healy believes we may get 1-2 years more out of this door. We actually purchased new springs and a new pulley part.

Jim Wilson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Super fast response and repair!

Jerry Eltzroth

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Blake performed our garage door repair in a quick, professional manner. We are totally satisfied with his work and the price.

Teddy Cunningham

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Theresa: My thanks to the good job Francis did in fixing my garage door. It now works better than it ever has. He explained and showed me everything I needed to know about the door and I am very satisfied. Thanks again. Teddie Cunningham

Justin Smothers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had a garage door that wouldn’t open correctly and was making a lot of noise. Called Precision and they scheduled a tech for the same day. He came out and did a good quality job and was reasonably fast. Door works great and is now quite. I highly recommend this company.

John Helm

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was extremely pleased with the service received from your tech Fran. He not only completed the job in a fast and efficient manner but, gave me a veterans discount without me knowing that such a discount was available. He noticed my veteran license tag. That to me is caring for you customers.

Pam White

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very professional

Tom Musgrave

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had a new garage door in April. I needed some help with my opener today and Blake angel was at my house within 3 hours. Great service

Melanie Day

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

A friend recommended Steve Trotter.very professional.

Tanya Plott

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Andrew Scherfee was an exceptional technician. His knowledge and recommendations for all of our garage door needs went above and beyond. He is professional, friendly, and assures that all of the customer's needs are met. He is a true asset to your company.

Leea Snyder

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Next day service. Repaired within two hours.

Carl French

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The repair was done quickly and very well. Well satisfied. Thanks Carl .

Jay Ghosh

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Fran was very knowledgeable and a great person. He was very thorough explaining the services and a very easy person to work with. Entire process was smooth - scheduling the service and get it done in a real professional, hassle free manner. I will definitely be a loyal customer to Precision for all my garage door needs. Thanks to you all!

Linda Wells

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Blake came promptly after contacting me. This was an appointment to get an estimate for a new garage door and opener. Blake took his time going over the various styles/colors/hardware available. Certainly no fault of your company or Blakes but unfortunately it will be the first of the year before receiving the door. I do understand this is a common day occurrence every where!! No problem I was just anxious to get the new door. Linda Wells

Robert

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Third or fourth time I’ve needed work on my garage door and opener over the years. Met a nice young man, Anthony, on the first visit. He’s new, and did all he could, so had Steve, the owner, come back to finish up. Steve is personable, patient and VERY knowledgeable. And I think their prices are reasonable. Can’t imagine calling anybody else for my garage door repairs. Keep up the good work and great service guys! Thanks!

Rebecca Witt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We have used Precision door in the past for service and when my garage door would NOT go up this morning, I called and a technician, Darien, was at my house within 2 hours and replaced the springs. He completed the work in a very short time and was very friendly, helpful and professional. I would highly recommend Percision with a 5 star rating.

Ellen Miller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Quick to respond to my issues. Most pleasant to work with and corrected the problems.

Tim Franklin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Heard about you from a friend.

Katie McDonald

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Garage spring broke on a Sunday evening trapping my vehicle in the garage and leaving me no way to get my children to school by 7:30am the next day. Technician Daren came out on a Sunday night to fix it. He was professional and very knowledgeable. He got us fixed and operational before the kids bedtime. He was definitely a life saver to this momma! Highly recommend this company and Daren!

Tom Flora

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Prompt, courteous and very professional. Fran did a great job finishing up the work I had started installing a new garage door opener. Highly recommend Precision Door Service.

Skip Mcfarlan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Today was a good day because Precision Door sent Blake Angle. He new immediately my problem with the door. He was very courteous. I had him call my friend to quote a couple of doors in the future. She was glad he gave her a call.I definitely give Blake a 5. Will use Precision for any future needs. Thanks. Skip

Dale Barrett

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service. Fast response and Will was very professional and patient given the garage itself was filled with things in the way due to a recent move. He went above and beyond to move things out of the way and help me find rollers that had fallen off the garage door track.

David Evans

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This is simply a great company. Very professional and knowledgeable. They did wonderful work in a timely manner. Very friendly. I have had other companies work on our garage door and Precision Door was the best by far.

Phil Bluck

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service, technician was professional, courteous and arrived as scheduled. Work was done promptly and our garage door works again with new springs.

Rick Fisher

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Needed broken spring replaced. Tech arrived promptly and repair completed without issues. Very pleased with service.

Mary Wallace

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great job!!! Daren let me know what was wrong and we came up with a solution that was in my best interest. So quiet, wow.

Keith Flowers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very efficient technician, friendly and knowledgeable. Thank you for your prompt service.