Garage Door Repair Reviews in Lexington (Page 12)

I came home one evening and my garage door only opened about 2.5 ft. I called Precision Door and they sent someone out first thing the next morning. Bad news, I needed a new motor since it was 22 yrs old. Luckily it was installed the next day. The service has always been great, the servicemen have always been very professional. I highly recommend this company.

- Susie Knouff

I had a spring break on my 40 year old garage door, so I had to have it repaired. I contacted Precision garage door service, and they sent Andrew to the rescue. He looked at it, gave me an estimate, and I gave him the okay to proceed. He thought it would be a 2 or 3 hour job. After he got into it, he started finding a lot of issues caused by decades of use and neglect. He disassembled , cleaned, and lubricated every bearing , adjusted the door tracks to get them properly aligned. Adjusted the closer because it was out of alignment. After putting it all back together , he decided that the standard springs he'd installed just weren't strong enough. It opened and closed just fine , but because my door was so old, it's made out of much heavier materials than modern doors. So he decided to swap out the standard springs for a much heavier spring. So it'll be a lot less wear on my opener. I'm shocked at how quiet the door operates now. Andrew went over routine maintenance stuff that I can do myself to keep everything up to par. I couldn't be happier with everything. Even though it took him a lot of extra time to get things perfect, he honored his original quote. And he did it on a 5 degree miserable day with a smile on his face the whole time.

- Barry Johnson

Always have great customer service

- Sue Wright

Precision installed the door and I have always come back to them for service. My tech contacted me and was able to come an hour earlier which was great. He was friendly and courteous and he serviced the door and got it closing again. Great service at a fair price. I will continue to use you in the future. Thanks so much. Sincerely, Martha Brough

- Martha Brough

Excellent job

- Bud & Sherry McClurg

Thank you so much for coming out with all the snow and ice! Our driveway was a mess, your tech walked up through the snow and ice, repaired our system in a quick, professional manor! Would recommend you to everyone!

- Pam

I chose PDS because of their excellent reputation and attention to detail. Their product and support beat all others. I had used another company for years for my business but not anymore. After having three doors installed by them, they will continue to be my go to for garage doors.

- Mark Broce

Andrew was very courteous and professional, he fixed the problem pretty quickly.

- Michael Rorie

I called Precision Friday afternoon and expected a response sometime Monday at the earliest. The tech arrived around 3:00 p.m. Friday and was done is less than two hours.

- Donald Allen Thornton

Next day service for off track door that would not close. Professional and fast repairs for reasonable price.

- Michael Spores

Precision Door Service’s response time was excellent. The repair technician was very professional, knowledgeable, courteous and respectful. He clearly explained what needed to be repaired on our garage door, how it would be repaired and completed the work with ease. I would strongly recommend Percision Door Service to others.

- Francis & LeRoy Mitchell

Precision Garage Door responded promptly to my request for service. The technician arrived on-time and resolved my problem quickly and efficiently.

- Doug Damm

Very professional and responded the same day with service on garage door that would not close. Prices are reasonable. Ray was a good tech and gave me the full cost to repair before any work was performed.

- Sam Carter

Love the fact that y'all do it all, from the new door, to the new hardware, the new trim and the new tin. That was the selling point for me on picking a new door. Blake was very easy to work with and not overbearing like other companies I had talked with. Thank you very much! Patrick was very personal and made sure we were happy with the door and the operation of it before he left for the day.

- Jason Soper

Very nice and efficient. Thank you

- Terrell & Inez Reed

Attention to detail and great service

- Laurette Durick

Had a great experience with garage door repair. The repair needed was clearly explained and quoted on the spot. Definitely recommend and a special shout out to Ray Clem for making this repair happen and explaining so thoroughly.

- Lisa Davis

Absolutely outstanding service above and beyond expectations i would definitely use them in the future if needed and I wholeheartedly recommend this service from the time I called to job complete less than 3hours. Thanks so much if I could give the serviceman a raise i Absolutely would

- Tim Phillips

I had had a Precision technician out to check on my garage door some time ago and I don't recall what the problem was anymore but I know he didn't charge me and ended up oiling the rollers and making sure the door was working well. This time the door was tripping a gfr button and the technician advised me to get the door up-graded to standard, which meant installing a second roller, plus some other changes. He completed the work in a short time and the door is so much quieter and works well now.

- David schmidt

Andrew did a great job, he was able to come out quickly and also quickly make the repair. This was for a house on the market so his timeliness was much appreciated. He was great to work with and explained the repair clearly. I would use this service again

- Spencer Bolton

Justin did a great job! I received notification that he was on his way, and he showed up 10 minutes early which is a good thing. He was finished in less than an hour. He had to do a Torsion Changeover because mine was made by Wayne Dalton and they are longer in business and you can’t get parts. He replaced the Torsion spring, 9 foot torsion tube, a set of lift drums, center bearing, end bearing, and set of cables. He was very friendly, courteous and informative. I wholeheartedly recommend Precision Door!

- Ron Amburgey

While Justin was very friendly and helpful in explaining the parts of the garage door that were missing, he did not solve the problem and the next day the door did not close again. We had to call for service a second time and now have to have much of the door working parts replaced after being told the door was fine.

- Kristine Anderson

The serviceman was very courteous. Very nice to talk to. He did his job in a very professional was. He was very knowledgeable. Thanks for a job well done. Also, a big thanks to Precision for coming to my house so quickly.

- Terry Fain

Very professional service. The tech was very knowledgeable and informed me of several options of door replacement.

- Joe Centers

Very pleased with service I received. Darren contacted me to let me know be was on the way. Was prompt and diagnosed the problem. Made repairs quickly. I was very satisfied.

- Carolyn Roe

Very personable. Timely. Excellent work no hassle.

- John Smither

This was our 3rd time using Precision for a repair on our garage door. Everyone we’ve come in contact with is very professional and courteous. Thanks again Precision!

- Mike Wheatley

Very prompt answer to my service request. The repair was quick and on time.

- FHA

Quick response!Thorough and efficient service.

- Don Falace

Daren, the Technician, called about 10 minutes prior to arrival. The door was operating properly when he arrived, but he noticed an installation problem with the wiring quickly. He suspects this could be causing the problems. He corrected this on both doors.

- David Gorham