Garage Door Repair Reviews in Lexington (Page 3)

Precision Door service was outstanding. From the initial phone call to set the appointment to their sending an experienced crew. Daren, as installer, was personable, knowledgeable, & he worked effectively & efficiently. He explained every procedure & was very helpful.

- Colleen Johnson

All technicians were friendly, courteous and did a great job! New doors and opener look great!

- Billy Releford

Darren, the technician, was very knowledgeable and explained things well. He explained why my opener was no longer working as it should. He did not pressure me but explained why the best option would be to replace the 14 year old opener. He completed the service efficiently (less than 2 hours), made sure everything was working properly and demonstrated all of the pieces. This is the third time we have used his services and been pleased every time. He even helped us out by going to a house that we were trying to sell that was far out of service district. I highly recommend this service and this technician.

- Melinda Mays

Both men were friendly, worked efficiently and completed the job well. They recommended that the garage door also be serviced and took care of that also.

- Janice Pieratt

You had been recommended. My service technician was Justin Byers. That young man was professional, on time and very respectful. Whoever hire him knew quality when they saw it. Thank You for making this experience a lot less stressful. Millie Walker

- Millie Walker

This is by far the best (most professional and personable) garage door company, and any company for that matter, with which I have done business. There respond to my problem was dealt with at 8:00 AM the day after I called. The young man who served my door and opener(Christian) was truly outstanding. Anyone needing help with garage door issues needs to call Precision Garage Doors!

- Tom Cordingly

Justin gave great service with a great attitude. The job was done in an hour. I would be glad to use Precision again.

- Brandt Lyon

My friend Joseph recommended getting Precision given his positive experience. Bottomline my technician Daren was terrific, knowledgable, quickly repaired the issue and was very affordable. Trustworthy, kind and competent--I couldn't ask for more.

- Mark Stecher

Service people were on time, diagnosed the problems and fixed them in a timely manner.

- Noah Thomas

Looked around and they had the best price. But, they got me scheduled within a day, even had to reschedule, and they arrived at the beginning of the two hour window. Very professional.

- Troy Todd

Dylan was right on time and they were able to make the repair on the same day that I called. They were able to give me a number of options to fit any budget and get me working again. I will be calling them again.

- Scott Rush

We appreciated the prompt service. The technicians were very polite & helpful. They explained everything before proceeding. We would definitely refer your company to friends.

- Charles Clary

Awesome service! They came out the same day I called. Very reasonable prices!! Highly recommend!

- Colby Newsome

I had a service/repair done and Christian and did a great job! He answered all my questions and was so polite. Thank you!

- Randy Jackson

They arrived on time and worked quickly to resolve the issue with the door not fully opening. Replaced a few wheels and worked to make sure the runners were level. They took care of general maintenance while here. We were very pleased with their attention to detail and speed!

- Bill Craycraft

Great service. Justin was on time, professional and very knowledgeable. He explained everything to me in easy to understand terms. We are very pleased with the work and would recommend Precision Doors to others.

- Barry Tilden

You guys are top notch. Blake was very professional and got the work done expeditiously but correct. Thanks again, Lisa Dunn

- Lisa Dunn

Justin did a great job. He was very knowledgeable on the product. I would highly recommend precision.

- Rodney Karr

Precision installed a new garage door and all the works for us many years ago. A coil broke and I called their 24 hour number on Sunday and they were here first thing Tuesday morning. The technician Dylan was wonderful. He replaced some other parts that showed wear and had us up and running in no time. Our first experience with Precision was with Steve Trotter years ago, the company has maintained great customer service since then. I highly recommend them for response and customer service.

- Debbie Johnson

They are friendly, responded quickly and performed the repair quickly. But, tried to sell a "complete garage door rebuild" for $1,000! I only needed a coil spring replaced.

- Dave Houtz

Christian showed up during the hours that was scheduled. Called ahead of time to let me know he was on his way. Gave me multiple options to choose from wasnt pushy about one or the other. He even ran extra stuff I suggested with no hesitation for a quote. Didn't take him long to do a full overhaul everything looked and worked great.

- Jordan Smith

Dylan Davis, a technician, came to provide us with a garage door tune up or maintenance service. We were very pleased with his service. He was professional, polite, and helpful.

- Scott Vifquain

Both Blake (GM) and Dylan (technician), were so helpful! I called because a wild rabbit had gotten into our garage (unknowingly) and chewed through the sensor cables on one side of our garage, preventing our garage door from closing properly. Not only was the repair less expensive than other business’ quotes I had received, but Dylan also upgraded our sensors as well as performed annual maintenance while he was there. The response time of precision is great, friendly, and so helpful! I’m glad the garage door was installed by them in 2019 and repaired by them too!

- Chelsea Gayheart

Problem solved. Courteous employee. quick response.

- Bill conley

My 16-year-old garage door opener stopped working. I called Precision Door Company they were there within the hour, on a saturday! They spent over 2 hours trying to rectify the outdated MyQ system on my garage door opener. Daren, and Christian exhausted all trouble shooting methods imaginable. No resolution. These guys then called Blake into the group for his expertise on the MyQ wi-fi conundrum. After many attempts to resolve the old outdated myQ system it was decided it was not salvageable. They offered me a new garage door opener system with a new updated MyQ system and they're coming next Friday for installation. I appreciate so much the amount of time and effort they made to save me money with an old outdated garage door opener that needed replaced anyway. I can't recommend these guys enough thanks Braden, Christian, and Blake.

- Mike Wiles

My technician, Christian was one of the most professional, kindest, and meticulous individuals, I have ever dealt with.

- james maywer

Very professional and helpful. Explain everything from what the issue was to what the options were to what they would recommend. No sales pressure.

- Brian Summers

Prompt, got the broken spring fixed in less than 45 min, easy to schedule, kept me informed of technicians arrival, technician was friendly and informative, very experienced.

- James Wiechers

I was given complete information as to what I was purchasing in the initial consult and sale. The installation was very well done. A really great product at a good price.

- Robert Hamilton

Great job, quality service

- John Herlihy