Read what people are saying
about Precision Garage Door
Precision Garage Door of Lexingtonhas received 1312 reviews, averaging 4.96 Stars:










Lexington, KY
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Berea, KY
I chose Precision Door Service after seeing the high reviews. Their website gave me the option to schedule on line with several dates & times available. What a game changer!! My appointment was confirmed immediately, with a reminder text the evening. Asking me to confirm. Justin Byers called to let me know he was on his way. He was prompt, friendly, knowledgeable, informative and quickly diagnosed the problem. He did not have the unit I needed for replacement, but informed me they had been ordered and were awaiting confirmation. Once they arrive, I will be scheduled for service. He looked at my second door and agreed that the seals needed replacement. That will be done as well. I’m very happy with this service call. Justin explained everything as he trouble shot the problem. I was given all the facts, shown the pricing on different units & was not pressured or oversold. I highly recommend Precision! As a homeowner, they will definitely continue to have my business.
- Eileen Hall





Lexington, KY
I recently purchased 2 new garage doors and openers from Precision Garage Door Service. Dillon, the sales associate, was very helpful and answered all my questions. I was notified after a short period for an appointment to install the new doors and openers. The install tech, Ray Clem, called the morning of the install date and confirmed his arrival time. The knowledge and the skills of Ray during the installation were exceptional. From start to finish, the process could not have been better. Thank You again for the excellent service.
- Tom Light
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Lexington, KY
Justin was extremely friendly and professional. Excellent job and provided additional knowledge when it comes to garage doors which I was very appreciative. Provided multiple options for repairs or replacements to choose while not pushing any agenda on any of the options. Will use Precision again and if asked by those seeking garage door assistance, will reference Precision as a good choice.
- Shaun Conover





Lexington, KY
Justin quickly resolved all issues with the keypad and remotes!
- Michael and Elizabeth Stapleton





Frankfort, KY
On time and fixed problem fast
- James Bobbitt





Georgetown, KY
Kasey was very nice and worked to resolve our unusual problem quickly.
- Marla Marcum





Georgetown, KY
Professional, friendly expert service. Our Technician repaired our broken garage door. Our garage door spring broke and our door was inoperable. The Technician Justin was professional and friendly. He explained what he was going to do and how he was going to do it. He explained the cost beforehand. Our garage door works fine now. I would not hesitate to recommend this company to our family and friends
- Georgetown John





Lexington, KY
Dylan was excellent! My garage door parts were over 20 years old and he explained exactly what needed to be repaired and replaced.
- Ashley L
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Richmond, KY
I noticed about three feet of the rubber seal at the door base was partially disconnected. Called Precision and they sent a technician the next day to not only repair it, but lube the rails which made the door quieter. The technician, Dylan, was polite, friendly, efficient, and informative. Thank you for making this repair a pleasure!
- Deborah Dalziel





Lexington, KY
Very professional
- Michelle Tyree





Lexington, KY
Justin was very knowledgeable and professional. He explained things to where I could understand. Very nice young man.
- Lisa Forester





Lexington, KY
Quick response, on time and professional service. Definitely recommended.
- S.Rowan
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Georgetown, KY
Everything about your company from the first call to the service call is 5 Star quality! Daren Denton the service technician did a fantastic job. We will spread the word about your business and our superb customer service experience!
- Debbie Woods

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Technician: Daren





Richmond, KY
Called today about a broken piece of trim around my garage door. Dylan came out within 3 hours of my call and had it looking as good, if not better, than new. Highly recommend this company for your garage needs!!
- Melodie Ledford





Lexington, KY
Quality garage doors, and equally, quality service as needed. It is easy to book an appointment, and the techs have always been friendly, courteous and knowledgeable. I am happy that I chose Precision Door for my garage door and their continuing professional service calls.
- Jeanne Pedicini





Lexington, KY
Precision door was great. Came out in a timely manner and was very courteous and handled the job quickly. I certainly would recommend them and when I need new doors that’s where I’m going!
- Sherry McCann
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Lexington, KY
First of all, Dylan, the technician that came to inspect my garage door was a very friendly and helpful. He went over everything with me so that I could understand. I tell you Precision that he is a keeper!
- Robert Preston





Harrodsburg, KY
Great service, BEST communication and when we had an issue a year after installation that was a manufacturing defect, they stood behind it 100%. Highly recommend.
- Janet Matthews





Lexington, KY
Andrew came and replaced two broken springs on our garage door. He was fantastic! He was so kind and had the whole door fixed in one hour. He was also able to come the day after the door broke and was able to get it fixed fast. I would definitely use precision door again and would 100% recommend Andrew as the technician
- Jacob Murphy





Frankfort, KY
Highly recommend. I have used another company for years, but they were closed on weekends and I needed my door repaired on Saturday since I could not put it down. Called Saturday morning and they were at my home Saturday afternoon and repaired my door. Andrew Scherfee, the technician, was very knowledgeable and answered any questions I had. He also showed me how I could lubricate my door myself instead of paying someone to do it. He also was very thorough and went over everything he repaired on my door. I am going to switch from the company I have used for years, to Precision Door Service. Great service!
- Terri Shaw





Danville, KY
On time arrival. Tech showed me the problem and explained needed repairs. Tech had all necessary parts and tools required on the truck. Job was finished in less time than I expected. Tech was friendly and pleasant to talk with. I don’t usually write reviews but had to acknowledge this exceptional same day response to fix an inoperable garage door.
- Clyde Austin





Lexington, KY
Our service request was prompted by incessant beeps emanating from the wall control panel plus red & amber blinking lights. Dylan Davis arrived promptly, tried various solutions ultimately to no avail and advised me that there was no apparent solution. We later concluded that our best (only?) option was to have a simple push button wall control installed. Dylan returned the next day and tried to get a different model wall control to respond to the 8500 opener. That did not work out for whatever reason so Dylan reinstalled the MyQ wall control and finally was able to configure it so that it was pairing with the 8500 opener. Since then, we have not experienced any beeping noises nor blinking lights on the control panel. Dylan was persistent and positive throughout his visit. We would also like to ask for whatever aid you can provide in securing for us a replacement cover for the 8500; somehow during some service call (not Dylan's) the top of the cover has a crack in it so I have used some electrical tape to keep it shut so that insects do not get inside of the unit. Appreciate whatever your office can do.
- Bob Altwies





Frankfort, KY
Your technician, Christian was absolutely awesome. He was very friendly, knowledgeable, and explained things to me so I not only understood, but got to make the decision whether I wanted something done or not. I will definitely be a long term customer.
- Jody Hellard
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Lexington, KY
Excellent experience. The service technician Christian Brown was very knowledgeable and easy to work with. I highly recommend this company.
- John Sheppard
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Lexington, KY
Justin Byers did an excellent job. Thank you.
- Charlie Dieruf





Lexington, KY
Excellent, prompt, service. The technician, Andrew, is knowledgeable and he was wonderful to work with.
- Denise Probst





Georgetown, KY
Always quick and amazing service
- Dwight Atwood





Richmond, KY
Christian Brown was my tech, He was very professional and fixed my problem quickly, He was also right on time! He was excellent
- Craig C





Lexington, KY
He was very patient and did a great job!!
- Will Martin
Dylan was knowledgeable. He pointed out bearings that are worn out along with other parts and equipment. We had called for replacement of springs and bottom garage door seal. Now we have a complete new garage door system with a 10 year warranty. This system is unbelievably quiet. Dylan made sure we knew how to use everything before he left. Very nice young man.
- David Wilcoxson