Garage Door Repair in Lexington, KY - Page 24

Katie & Brian Vieth

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This afternoon a tech came out to fix our garage- he was very nice and wore his mask and stayed 6 feet away- he gave us 2 options to fix the problems- the 1st one will not really fix the problem and then the 2nd option required us to replace our key pad and indoor button - the total charge was over $200. Not even 6 hours later our garage door randomly started going up and down. I called around 8pm and spoke with Brian who was not very friendly and basically told me that I could pay for an emergency visit this evening- however I’m not sure why I should have to pay for this when I just paid over $200 to have the door fixed. Brian told me in a not so kind voice that a manager would call me back “if they could help” Our garage door is below our bedroom. We can hear the garage door move every time. Also I don’t think it’s very safe for someone’s garage door to randomly go up and down throughout the night. No one ever called and the garage continued to go up and down. I called back again and Brian in an unkind attitude - he seemed put-off. I said it was continuing to happen and no one had called me to help. He didn’t really seem to care. It continued to happen and I called back again and spoke with a female- unfortunately I did not get her name. She was not very kind and seemed put off by us needing help. She said the first available appointment is Thursday- that is 2 days away. We just had someone here today who supposedly fixed the garage door- it’s not fixed- I would think that a company with good customer service would help us immediately.

Thomas Delvizis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I chose Precision because they installed by garage door twenty years ago. They gave great service then and they did the same this time. They are Better than Best!

Mark Roberts

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tom was professional and fixed our garage door spring in record time. We'll certainly use Precision again!

Jim Wilson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Super fast response and repair!

Teddy Cunningham

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Theresa: My thanks to the good job Francis did in fixing my garage door. It now works better than it ever has. He explained and showed me everything I needed to know about the door and I am very satisfied. Thanks again. Teddie Cunningham

John Helm

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was extremely pleased with the service received from your tech Fran. He not only completed the job in a fast and efficient manner but, gave me a veterans discount without me knowing that such a discount was available. He noticed my veteran license tag. That to me is caring for you customers.

Pam White

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very professional

Tom Musgrave

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had a new garage door in April. I needed some help with my opener today and Blake angel was at my house within 3 hours. Great service

Melanie Day

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

A friend recommended Steve Trotter.very professional.

Tanya Plott

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Andrew Scherfee was an exceptional technician. His knowledge and recommendations for all of our garage door needs went above and beyond. He is professional, friendly, and assures that all of the customer's needs are met. He is a true asset to your company.

Carl French

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The repair was done quickly and very well. Well satisfied. Thanks Carl .

Jay Ghosh

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Fran was very knowledgeable and a great person. He was very thorough explaining the services and a very easy person to work with. Entire process was smooth - scheduling the service and get it done in a real professional, hassle free manner. I will definitely be a loyal customer to Precision for all my garage door needs. Thanks to you all!

Robert

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Third or fourth time I’ve needed work on my garage door and opener over the years. Met a nice young man, Anthony, on the first visit. He’s new, and did all he could, so had Steve, the owner, come back to finish up. Steve is personable, patient and VERY knowledgeable. And I think their prices are reasonable. Can’t imagine calling anybody else for my garage door repairs. Keep up the good work and great service guys! Thanks!

Rebecca Witt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We have used Precision door in the past for service and when my garage door would NOT go up this morning, I called and a technician, Darien, was at my house within 2 hours and replaced the springs. He completed the work in a very short time and was very friendly, helpful and professional. I would highly recommend Percision with a 5 star rating.

Ellen Miller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Quick to respond to my issues. Most pleasant to work with and corrected the problems.

Tom Flora

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Prompt, courteous and very professional. Fran did a great job finishing up the work I had started installing a new garage door opener. Highly recommend Precision Door Service.

Skip Mcfarlan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Today was a good day because Precision Door sent Blake Angle. He new immediately my problem with the door. He was very courteous. I had him call my friend to quote a couple of doors in the future. She was glad he gave her a call.I definitely give Blake a 5. Will use Precision for any future needs. Thanks. Skip

Dale Barrett

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service. Fast response and Will was very professional and patient given the garage itself was filled with things in the way due to a recent move. He went above and beyond to move things out of the way and help me find rollers that had fallen off the garage door track.

Mary Wallace

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great job!!! Daren let me know what was wrong and we came up with a solution that was in my best interest. So quiet, wow.

Kirsten Edmonds

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Made an appointment and within 2 hours Andrew was there. Great service, answered all of my questions and fixed the issue at a fair price

Antonio Pousa

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Prompt service to fix a garage door that I tried to fix myself first. The repair technician quickly fixed what needed to be fixed without trying to sell me any repairs I did not need.

Mary Johns

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Needed someone to come out that morning as I had appointment I needed to attend. Andrew came out, fixed door, and did extra maintenance on it. Very pleased.

Thomas McLain

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Quick professional service. And the delighter was the text with the service technician’s picture telling me he was on the way. Fran did a great job and was very professional.

Rich Anderson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called Precision Door to evaluate the condition of my garage door in the morning and had a technician arrive three hours later, early afternoon. Blake Angel inspected the door and found several problems. He pointed out the several damaged parts and recommended replacing the door completely, to include, a new, quieter DC motor. (Safe operation and quieter open/close were two of my concerns.) The replacement door, motor, and accessories were ordered on the spot with installation arranged. I could not be more pleased with the responsiveness, customer service, product quality, and professional demeanor of the Precision Door company.

Troy Hatfield

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had a door spring break last night. Did some research and thought I would do it myself. I called precision door The next morning and talked to Theresa And she sent Darren out within the hour. Very pleased with this company and Darren

Emilie Conant

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Garage door repair. Tech arrived as scheduled, very pleasant, completed work efficiently. Pointed out a couple of things I may need fixed in the future, appreciated that.

Tim Catlett

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very professional did a awesome job

Phil Edin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I ordered a custom garage door when I purchased a home. The estimate was performed professionally and the installers appeared when committed. The job was performed professionally and the personal interaction with the customer was excellent. I would not hesitate to recommend Precision to others.

Pat Giacone

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I highly recommend Precision Garage Doors. The sales team and the technicians were Great! They did an amazing job.

Jeanne Gauchat (Go-shea)

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Darron was professional, knowledgeable and efficient