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Read what people are saying
about Precision Garage Door in:

Lexington, KY

Precision Garage Door of Lexington
has received 623 reviews, averaging 4.97 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Steve is amazing and never disappoints! When called, he comes prepared and ready to fix the problem or offer an immediate solution. We have been a customer for many years and will continue to be. Thank you for taking good care of our needs!

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Steve Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

: Steve
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very good customer service. He was prompt and took time to answer my questions. Love my door

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Patrick Service Provided:
Garage Door Repair

Installers: Patrick
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

This afternoon a tech came out to fix our garage- he was very nice and wore his mask and stayed 6 feet away- he gave us 2 options to fix the problems- the 1st one will not really fix the problem and then the 2nd option required us to replace our key pad and indoor button - the total charge was over $200. Not even 6 hours later our garage door randomly started going up and down. I called around 8pm and spoke with Brian who was not very friendly and basically told me that I could pay for an emergency visit this evening- however I’m not sure why I should have to pay for this when I just paid over $200 to have the door fixed. Brian told me in a not so kind voice that a manager would call me back “if they could help” Our garage door is below our bedroom. We can hear the garage door move every time. Also I don’t think it’s very safe for someone’s garage door to randomly go up and down throughout the night. No one ever called and the garage continued to go up and down. I called back again and Brian in an unkind attitude - he seemed put-off. I said it was continuing to happen and no one had called me to help. He didn’t really seem to care. It continued to happen and I called back again and spoke with a female- unfortunately I did not get her name. She was not very kind and seemed put off by us needing help. She said the first available appointment is Thursday- that is 2 days away. We just had someone here today who supposedly fixed the garage door- it’s not fixed- I would think that a company with good customer service would help us immediately.

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Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I chose Precision because they installed by garage door twenty years ago. They gave great service then and they did the same this time. They are Better than Best!

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Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Tom was professional and fixed our garage door spring in record time. We'll certainly use Precision again!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Super fast response and repair!

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Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Theresa: My thanks to the good job Francis did in fixing my garage door. It now works better than it ever has. He explained and showed me everything I needed to know about the door and I am very satisfied. Thanks again. Teddie Cunningham

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was extremely pleased with the service received from your tech Fran. He not only completed the job in a fast and efficient manner but, gave me a veterans discount without me knowing that such a discount was available. He noticed my veteran license tag. That to me is caring for you customers.

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A Response from: Theresa

Thanks John! We appreciate your review and kudos for Fran. Thanks for sharing your experience with us.

Service Provided:
Garage Door Opener Repair

Product:
Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very professional

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A Response from: Theresa

Thanks for your review!

Andrew Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Andrew
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had a new garage door in April. I needed some help with my opener today and Blake angel was at my house within 3 hours. Great service

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A Response from: Theresa

Excellent! Thanks for your review and your business. We appreciate both very much!

Blake Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

: Blake
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

A friend recommended Steve Trotter.very professional.

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A Response from: Theresa

Thanks - we appreciate your feedback!

Steve Service Provided:
Garage Door Repair

Product:
Rollers

: Steve
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Fran was very knowledgeable and a great person. He was very thorough explaining the services and a very easy person to work with. Entire process was smooth - scheduling the service and get it done in a real professional, hassle free manner. I will definitely be a loyal customer to Precision for all my garage door needs. Thanks to you all!

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A Response from: Theresa

Thank you Jay! We appreciate your review! We look forward to working with you in the future.

Service Provided:
Garage Door Repair

Product:
Cables

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Third or fourth time I’ve needed work on my garage door and opener over the years. Met a nice young man, Anthony, on the first visit. He’s new, and did all he could, so had Steve, the owner, come back to finish up. Steve is personable, patient and VERY knowledgeable. And I think their prices are reasonable. Can’t imagine calling anybody else for my garage door repairs. Keep up the good work and great service guys! Thanks!

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Steve Service Provided:
Garage Door Opener Repair

Product:
Cables

: Steve
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We have used Precision door in the past for service and when my garage door would NOT go up this morning, I called and a technician, Darien, was at my house within 2 hours and replaced the springs. He completed the work in a very short time and was very friendly, helpful and professional. I would highly recommend Percision with a 5 star rating.

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Daren Service Provided:
Garage Door Repair

Product:
Springs

Technician: Daren
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Prompt, courteous and very professional. Fran did a great job finishing up the work I had started installing a new garage door opener. Highly recommend Precision Door Service.

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Service Provided:
Garage Door Opener Install

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Today was a good day because Precision Door sent Blake Angle. He new immediately my problem with the door. He was very courteous. I had him call my friend to quote a couple of doors in the future. She was glad he gave her a call.I definitely give Blake a 5. Will use Precision for any future needs. Thanks. Skip

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A Response from: Theresa

Thanks Skip - we really appreciate your feedback! So glad Blake was able to fix your garage door today.

Blake Service Provided:
Garage Door Repair

Product:
Garage Doors

: Blake
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great service. Fast response and Will was very professional and patient given the garage itself was filled with things in the way due to a recent move. He went above and beyond to move things out of the way and help me find rollers that had fallen off the garage door track.

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A Response from: Theresa

Thanks for letting us know how your recent repair went with Will. We appreciate your feedback!

Will  Service Provided:
Garage Door Repair

Product:
Rollers

: Will
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great job!!! Daren let me know what was wrong and we came up with a solution that was in my best interest. So quiet, wow.

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A Response from: Theresa

Thanks for your review! We appreciate your business very much!

Daren Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Daren
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Made an appointment and within 2 hours Andrew was there. Great service, answered all of my questions and fixed the issue at a fair price

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Andrew Service Provided:
Garage Door Repair

Product:
Cables

Technician: Andrew
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Prompt service to fix a garage door that I tried to fix myself first. The repair technician quickly fixed what needed to be fixed without trying to sell me any repairs I did not need.

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Will  Service Provided:
Garage Door Repair

Product:
Rollers

: Will
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Needed someone to come out that morning as I had appointment I needed to attend. Andrew came out, fixed door, and did extra maintenance on it. Very pleased.

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Andrew Service Provided:
Broken Garage Door Spring Repair

Technician: Andrew
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Quick professional service. And the delighter was the text with the service technician’s picture telling me he was on the way. Fran did a great job and was very professional.

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I called Precision Door to evaluate the condition of my garage door in the morning and had a technician arrive three hours later, early afternoon. Blake Angel inspected the door and found several problems. He pointed out the several damaged parts and recommended replacing the door completely, to include, a new, quieter DC motor. (Safe operation and quieter open/close were two of my concerns.) The replacement door, motor, and accessories were ordered on the spot with installation arranged. I could not be more pleased with the responsiveness, customer service, product quality, and professional demeanor of the Precision Door company.

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Blake Service Provided:
Install Garage Doors

Product:
Garage Doors

: Blake
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had a door spring break last night. Did some research and thought I would do it myself. I called precision door The next morning and talked to Theresa And she sent Darren out within the hour. Very pleased with this company and Darren

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Daren Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Daren
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Garage door repair. Tech arrived as scheduled, very pleasant, completed work efficiently. Pointed out a couple of things I may need fixed in the future, appreciated that.

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I highly recommend Precision Garage Doors. The sales team and the technicians were Great! They did an amazing job.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Darron was professional, knowledgeable and efficient

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Daren Service Provided:
Garage Door Opener Repair

Technician: Daren
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Darren did a nice job for us. He called with arrival time and introduced himself on arrival. He reviewed the problem and recommended a new door opener. He did a good job installing and explaining the operation of the opener. He was professional and stayed aware of safety to us from Covid 19. We were very satisfied with his work. Thank You.

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Daren Service Provided:
Garage Door Opener Install

Technician: Daren
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Friendly, accomodating, professional and knew what they were doing. Daren the tech was professional and knew what he was doing and just all-round good person. Really, I would recommend them to anyone.

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Daren Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Daren
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had a new garage door opener installed that has battery back up. I chose Precision because of their 5 star reviews and that they are open for business in case of emergency situations and offer same day service. A good friend also recommended Precision. The technicians were early and went to work right away. Very efficient and knowledgeable. Fran showed me how to work the door opener and explained all the functions and helped set the code for the outside keypad and assisted me with downloading the app for wireless operation also. Very professional and courteous! Will definitely recommend to others!

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

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IDA
Building Industry Association of Central Kentucky
Lexington Area

(859) 554-1781

(859) 554-1781
Frankfort Area

(502) 316-6020

(502) 316-6020
Richmond Area

(859) 554-3403

(859) 554-3403
Georgetown Area

(502) 316-6020

(502) 316-6020
Precision Door Service
Office: (859) 309-8690
3005 Park Central Ave
Ste Y

Nicholasville, KY 40356