Read what people are saying
about Precision Garage Door in:
Lexington, KY
Precision Garage Door of Lexingtonhas received 598 reviews, averaging 4.96 Stars:
Lexington, KY
Lexington, KY
Thanks toWill for replacing springs on garage door!
- Barb and Tony Zupancic
Lexington, KY
Technician was professional and did a great job!
- Stan Shelby
Lexington, KY
Precision was recommended by a family member. The technician (Daren) was very knowledgeable and professional. He explained so I could understand and took care of the problem promptly. The person who scheduled the service was also very professional and courteous. I would highly recommend this company.
- Katherine Smith
Lexington, KY
Very pleased with the professionalism. We had one minor issue in the beginning, but it was quickly rectified. Quality product.
- Tami Kelder
Lexington, KY
Steve is amazing and never disappoints! When called, he comes prepared and ready to fix the problem or offer an immediate solution. We have been a customer for many years and will continue to be. Thank you for taking good care of our needs!
- Bobby Simpson
Lexington, KY
Very good customer service. He was prompt and took time to answer my questions. Love my door
- Sue Wright
Lexington, KY
This afternoon a tech came out to fix our garage- he was very nice and wore his mask and stayed 6 feet away- he gave us 2 options to fix the problems- the 1st one will not really fix the problem and then the 2nd option required us to replace our key pad and indoor button - the total charge was over $200. Not even 6 hours later our garage door randomly started going up and down. I called around 8pm and spoke with Brian who was not very friendly and basically told me that I could pay for an emergency visit this evening- however I’m not sure why I should have to pay for this when I just paid over $200 to have the door fixed. Brian told me in a not so kind voice that a manager would call me back “if they could help” Our garage door is below our bedroom. We can hear the garage door move every time. Also I don’t think it’s very safe for someone’s garage door to randomly go up and down throughout the night. No one ever called and the garage continued to go up and down. I called back again and Brian in an unkind attitude - he seemed put-off. I said it was continuing to happen and no one had called me to help. He didn’t really seem to care. It continued to happen and I called back again and spoke with a female- unfortunately I did not get her name. She was not very kind and seemed put off by us needing help. She said the first available appointment is Thursday- that is 2 days away. We just had someone here today who supposedly fixed the garage door- it’s not fixed- I would think that a company with good customer service would help us immediately.
- Katie & Brian Vieth
Product:
Lexington, KY
I chose Precision because they installed by garage door twenty years ago. They gave great service then and they did the same this time. They are Better than Best!
- Thomas Delvizis
Lexington, KY
Tom was professional and fixed our garage door spring in record time. We'll certainly use Precision again!
- Mark Roberts
Product:
Lexington, KY
Super fast response and repair!
- Jim Wilson
Lexington, KY
Theresa: My thanks to the good job Francis did in fixing my garage door. It now works better than it ever has. He explained and showed me everything I needed to know about the door and I am very satisfied. Thanks again. Teddie Cunningham
- Teddie Cunningham
Lexington, KY
I was extremely pleased with the service received from your tech Fran. He not only completed the job in a fast and efficient manner but, gave me a veterans discount without me knowing that such a discount was available. He noticed my veteran license tag. That to me is caring for you customers.
- John Helm
Thanks John! We appreciate your review and kudos for Fran. Thanks for sharing your experience with us.
Product:
Lexington, KY
Very professional
- Pam White
Thanks for your review!
Lexington, KY
I had a new garage door in April. I needed some help with my opener today and Blake angel was at my house within 3 hours. Great service
- Tom Musgrave
Excellent! Thanks for your review and your business. We appreciate both very much!
Lexington, KY
A friend recommended Steve Trotter.very professional.
- Melanie Day
Thanks - we appreciate your feedback!
Lexington, KY
Fran was very knowledgeable and a great person. He was very thorough explaining the services and a very easy person to work with. Entire process was smooth - scheduling the service and get it done in a real professional, hassle free manner. I will definitely be a loyal customer to Precision for all my garage door needs. Thanks to you all!
- Jay Ghosh
Thank you Jay! We appreciate your review! We look forward to working with you in the future.
Product:
Lexington, KY
Third or fourth time I’ve needed work on my garage door and opener over the years. Met a nice young man, Anthony, on the first visit. He’s new, and did all he could, so had Steve, the owner, come back to finish up. Steve is personable, patient and VERY knowledgeable. And I think their prices are reasonable. Can’t imagine calling anybody else for my garage door repairs. Keep up the good work and great service guys! Thanks!
- Robert
Lexington, KY
We have used Precision door in the past for service and when my garage door would NOT go up this morning, I called and a technician, Darien, was at my house within 2 hours and replaced the springs. He completed the work in a very short time and was very friendly, helpful and professional. I would highly recommend Percision with a 5 star rating.
- Rebecca Witt
Lexington, KY
Prompt, courteous and very professional. Fran did a great job finishing up the work I had started installing a new garage door opener. Highly recommend Precision Door Service.
- Tom Flora
Lexington, KY
Today was a good day because Precision Door sent Blake Angle. He new immediately my problem with the door. He was very courteous. I had him call my friend to quote a couple of doors in the future. She was glad he gave her a call.I definitely give Blake a 5. Will use Precision for any future needs. Thanks. Skip
- Skip Mcfarlan
Thanks Skip - we really appreciate your feedback! So glad Blake was able to fix your garage door today.
Lexington, KY
Great service. Fast response and Will was very professional and patient given the garage itself was filled with things in the way due to a recent move. He went above and beyond to move things out of the way and help me find rollers that had fallen off the garage door track.
- Dale Barrett
Thanks for letting us know how your recent repair went with Will. We appreciate your feedback!
Lexington, KY
Great job!!! Daren let me know what was wrong and we came up with a solution that was in my best interest. So quiet, wow.
- Mary Wallace
Thanks for your review! We appreciate your business very much!
Lexington, KY
Made an appointment and within 2 hours Andrew was there. Great service, answered all of my questions and fixed the issue at a fair price
- Kirsten Edmonds
Lexington, KY
Prompt service to fix a garage door that I tried to fix myself first. The repair technician quickly fixed what needed to be fixed without trying to sell me any repairs I did not need.
- Antonio Pousa
Lexington, KY
Needed someone to come out that morning as I had appointment I needed to attend. Andrew came out, fixed door, and did extra maintenance on it. Very pleased.
- Mary Johns
Lexington, KY
Quick professional service. And the delighter was the text with the service technician’s picture telling me he was on the way. Fran did a great job and was very professional.
- Thomas McLain
Lexington, KY
I called Precision Door to evaluate the condition of my garage door in the morning and had a technician arrive three hours later, early afternoon. Blake Angel inspected the door and found several problems. He pointed out the several damaged parts and recommended replacing the door completely, to include, a new, quieter DC motor. (Safe operation and quieter open/close were two of my concerns.) The replacement door, motor, and accessories were ordered on the spot with installation arranged. I could not be more pleased with the responsiveness, customer service, product quality, and professional demeanor of the Precision Door company.
- Rich Anderson
Lexington, KY
I had a door spring break last night. Did some research and thought I would do it myself. I called precision door The next morning and talked to Theresa And she sent Darren out within the hour. Very pleased with this company and Darren
- Troy Hatfield
Lexington, KY
Garage door repair. Tech arrived as scheduled, very pleasant, completed work efficiently. Pointed out a couple of things I may need fixed in the future, appreciated that.
- Emilie Conant
Always on time and nice service people.
- Dennis Peevy