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We were having issues with our garage door, so I called Precision Door of Lexington this morning. They told me a tech would be out today between 12-2. Tech Isaac Smoot called me at 12:30 to let me know he’d arrive at my house around 1pm. He showed up on time, reviewed our door, and proposed some options for repair. We ended up repairing everything it needed, and Isaac completed all the work efficiently without any issues. He showed me how it was running smoothly before he left our house. I would highly recommend PDS Lex and Isaac to anyone! This is the second time we have used them, and have been pleased both times.

- Alli Keener

I was impressed with the sales representative from the initial visit..The installer was very knowledgeable and provided great customer service!!!..I would definitely recommend their services!!…

- Denise Emerson

The appointment was easy to secure and your service man was prompt. Isaac Smoot was professional and did his job well. Thanks.

- Dale Shunk

Wonderful experience. Kasey Jackson did a great job! I would highly recommend Precision. I have an older garage and the new doors are fabulous.

- Bettie Piper

Isaac was polite and punctual. He fixed the remote and oiled hinges, and replaced 5 rollers on garage mechanism.

- Phyllis Peterson

My service tech was phenomenal. I believe his name was Andrew. He came in a Sunday afternoon and rapidly repaired/replaced the springs and cables. I wish all businesses were this proficient.

- Philip

Technician was professional, explained everything, courteous, friendly, showed me how to lubricate door, great representative of your company.

- Wynn Paul

Awesome job..very professional and knowledgeable

- Dana Sorrell

The whole process of making a reservation for a Saturday emergency repair was painless. We were fully informed of the status of the booking, the identity of the technician and when to expect him to arrive. Job was done efficiently by a very personable technician.

- Colin Fisher

I really appreciate your prompt response and the technician was very nice and very knowledgeable.

- Paula Harrison

Isaac was great! He was early (he called and asked if was ok.) He was very polite, professional, showed me how to work everything. Thank you for everything

- Kara Weatherly

Great service! The technician was very professional and friendly. He gave me confidence that he could take care of the issue, and he did. I have also started using the Neighborly app, and I was glad to see your business participates. I also appreciate the coupons provided in the Family Savings Magazine. Thank you for the great, same day service!

- Carol Stevens

The service tech was right on time, was very knowledgeable and explained the problem thoroughly. He was such a nice guy! He was able to fix a technical problem in short order and recommended a fix in the event it happens in the future

- Jonathan Sickman

Totally over the top service!! Andrew was so professional and took his time to show me everything he did and suggestions for the future use of our door.

- Mike Sharp

Daron did a great job of fixing our garage door.

- bob beebe

Came within an hour or calling. Isaac was great. I’ll use you guys again for future needs.

- Brad Withers

Fast install,new door works and looks great

- Timothy Truman

Informative, through service and install of the necessary new equipment

- John Holtmann

Needed cable springs rollers.

- Ron Modjeski

Garage door repair was done day we called. Excellent customer service and very fair pricing.

- Karla Frank

Great service, Daren was very knowledgeable and did great work.

- Dave Dufour

What a great company. Did a wonderful job installing my garage door. Isaac was very efficient, courteous and friendly. Highly recommend Precision!

- Michael and Angela Terpin

Service guy showed up on time. I had to have a new motor installed and he was done in about 45 mins. I’d highly recommend this company for any garage door needs.

- Randy Blankenship

On June 21, 2023 (Wednesday) I had a technician come to check the noise in my garage door when the door goes coming up & down. Nice guy: he oil & Lubed all hinges. but today (Saturday) I still have the same problem! To me is sounds like the panels are 'bumping' together, as the door goes up & down. I thought the total lube job would fix the problem, but no, it is in the panels. Please let me know what can be done. Phone #859-971-0461. Sorry to give only 1 star, but my garage door is not fixed.

- Francisca Hirschfeld

Always helpful with very little wait time. Thank you for your service!! Thank you for being considerate of our needs. Will use again if needed.

- David Ramsey

Justin was both professional and super efficient. He readily answered my questions and concerns. Could not be more pleased. I would highly recommend your company.

- joe Blackburn

My experience with Precision Door from start to finish was exceptional. I called at 1:00 and technician, Derin, arrived an hour later. He moved with purpose and efficiency, is extremely knowledgeable, friendly too. He fixed everything on my 2 old 9’ doors. Safety of the doors was a priority for him and I appreciated his expertise very much.

- H. The

Justin did a great job for me. He arrived on time, greeted me with a smile and went to work. He reviewed all the issues with the garage door failure and told me of the options and costs to make necessary repairs. Once I decided what option to take, Justin went to work. He repaired the door within the time he thought it would take. When completed he reviewed all details of the repair job and sent me an invoice copy via email. I will certainly use Preciision Door Service in the future.

- Steve Gallup

Great service, friendly and professional

- Mark Dicken ( sons house )

Needed some repair work done that my former company couldn't seem to accomplish, however Precision Garage Door was able to take care of everything with no problem. The service technician, Isaac Smoot, explained everything that needed to be done prior to beginning the work. Appreciated his professionalism.

- Lynn Kennedy