Read what people are saying
about Precision Garage Door in:
Lexington, KY
Precision Garage Door of Lexingtonhas received 762 reviews, averaging 4.95 Stars:
Lexington, KY
Lexington, KY
My garage door started just randomly going up and down during the day and night. I did not feel safe. I tried to figure out what was wrong but couldn’t. I saw a Precision sticker on the garage door opener so I decided I would call them. The girl that answered was very nice and I was given an appointment for that day. Justin was the technician that was assigned to me. He was on time and very professional. He explained everything very clearly as he checked the opener. He then gave me my options explaining each one thoroughly and in a way I understood. I chose to replace it because of the age of the old one. He said it would take about an hour and he was right. When he finished installing it he explained as he was programming it and setting it up and showed me how to do it. He was so patient with me when I asked questions and answered in a way I understood. He was great. I love the new opener. I feel so much safer now. I would highly recommend Justin and Precision without hesitation.
- Judy Mason
Lexington, KY
Precision came the same day we called and Daren did a great job explaining what needed to be done, then stayed late to finish the job. This was our first time to use Precision, but I would not hesitate to use them again in the future. We were also very grateful for the 10 year warranty on both doors. Daren replaced the springs, rollers, cables, etc. so that both doors are like new. Our first experience with Precision was terrific.
- Wayne Holcomb
Lexington, KY
I appreciate Dylan's patience to explain my options and show what the impact would be for each option. After we agreed on which option, he worked diligently to perform the work.
- Richard Manley
Lexington, KY
Precision is always quick and efficient service. Christian was excellent and thorough. Highly recommend
- Linda Ryley
Lexington, KY
Justin was skilled, friendly and highly knowledgeable. He was able to diagnose and repair all issues quickly and accurately. Would highly recommend.
- Michael Mcdermott
Lexington, KY
I choose Precision Door because of good reviews. My 23 yr old springs exploded, snaped my cables and disengaged my opener. I called at 5am, reached a live person and was able to get service by noon that day. The two associates were both professional and knowledgeable. The service guy explained my options, and we made a decision. Service was complete by days end and we love our new system. Thank you!!!! I gave 5 stars because of our experience with the Precision team was pleasant, however, they are a bit pricey. :)
- Vince Taylor
Lexington, KY
Daren did a great job installing a wireless door opener! His attention to detail was superb!
- Bill Short
Lexington, KY
Daren did a wonderful job with installing our new garage door opener. Works fantastic and super quiet. He is Knowledgeable, professional and courteous. I have used Precision in the past as has my other family members and we will keep coming back. We are lucky to have such a great company in Lexington. Recommend them without reservation. Thanks again.
- Keyur Patel
Service Provided:
Product:
Technician: Daren
Lexington, KY
I had an excellent experience with Kasey Jackson from Precision Garage Door Service. He was punctual, professional, and extremely knowledgeable about the entire process. Kasey took the time to explain everything clearly, answered all of my questions, and made sure the job was done right the first time. His expertise and professionalism gave me total confidence in the service, and I couldn’t be more satisfied with the results. I highly recommend Kasey and Precision Garage Door Service to anyone in need of reliable garage door work!
- Greg Stephens
Lexington, KY
Exceptional service. The receptionist was informative and personable. The technician that came to my house was very knowledgeable and explained everything after completion of service. He gave me three different quotes on my problem. I would highly recommend!!
- Joyce Hensley
Lexington, KY
Replace and install new garage door and hardware.
- PH
Product:
Lexington, KY
I called and you were out here within a day. Also, he examined and repaired and aligned the door. He put a surge protector on the outlet and set each remote. Also the pad, he reset it and save me money by not having to buy a new one. Thank you for being honest.
- Ron & Peggy Bodager
Lexington, KY
Precision is a group of true professional, from the telephone operator to the technicians. Dylan is a perfectionist. He would not leave until the job (garage door overhaul) was perfect. I appreciate their staff and their work, not to mention the same day service. I would not think of calling another garage door company. And their rates are reasonable. Thank you all.
- Charles Wisdom
Product:
Lexington, KY
Young service men very nice. Excellect job.
- Jennifer Singer
Product:
Lexington, KY
I had been referred by a colleague to Precision when my Overhead Door garage door stopped working completely on Friday. My colleague said that Precision was, by far, the better company (because she had also had difficulty with Overhead). A technician couldn't get here until Monday morning first thing (another indicator of how good Precision is -- they are busy!). The scheduler couldn't have been nice and more empathic with my situation. She got me in with Dylan Davis, who couldn't have been professional, efficient, and kind. The garage door is now working gloriously! It's so quiet! I am very impressed and will be referring others to Precision moving forward!
- Melinda Moore
Product:
Lexington, KY
Super happy with the service! Quick response, fair pricing, and my garage door is working like new. Thanks for the great work!”
- Alberto Figueierdo
Lexington, KY
I received service in two days. Very quick. Darren was my technician and he was a super nice guy. He explained things to me where I could understand. Darren is very personable and professional. If anyone wants great service, call Precision and ask for Darren. Thanks to Precision and Darren.
- Jackie Crowe (mothers house)
Lexington, KY
Work was done in a timely manner and I feel like all my options were presented without being pressured into any one solution.
- Nathan Lilly
Lexington, KY
Great service. I called in the evening and had an appointment for the next day. Christian was very friendly and knowledgable, and he had the repairs done much faster than I expected.
- Mathew Reno
Product:
Lexington, KY
My garage door got knocked off its track on Saturday of the 4th of July weekend at 3:00. Precision was able to get to my house and fix my door by 6:00 that same night. It was a life saver because we were leaving for vacation early the next morning. Thank you Precision!!
- Scott Deyoung
Lexington, KY
I appreciate having several options to work around my schedule, including Saturday afternoon availability at no extra charge. Christian Brown did a great job explaining and showing me what was wrong. The different options I had and the cost free to them. He was efficient, got it done correctly and made sure I was happy. Couldn’t ask for better service.
- Ken James
Product:
Lexington, KY
Excellent Service. I recommend them very highly. Blake did a wonderful job.
- Pat McClintick
Lexington, KY
Very helpful and professional!
- John Housley
Lexington, KY
I called Precision for service on our 32 year old opener. When it refused to work on 6/30/25, I investigated and found the sprocket had detached from the motor spindle. An appoint was set for the next morning. Justin Byers called me ahead of time to tell m he would be there. That was preceded by a text with his name and photo. It turned out that my opener was not repairable - not surprising for a 32 year old unit. He offered to sell me a new unit and went over the options he suggested. He had the unit on his truck and it was fully installed in 2 hours. I am very please. I cannot say enough good things about Justin's work and professionalism. The most important things to me in selecting Precision was reading the multiple reviews. I would certainly use them again.
- George Meng
Lexington, KY
I chose Precison due to their reputation and outstanding customer reviews. My technician Justin is a knowledgeable professional who completed the job in a timely manner. I would definitely recommend Precison to my friends and neighbors.
- Eric King
Lexington, KY
Dylan was knowledgeable. He pointed out bearings that are worn out along with other parts and equipment. We had called for replacement of springs and bottom garage door seal. Now we have a complete new garage door system with a 10 year warranty. This system is unbelievably quiet. Dylan made sure we knew how to use everything before he left. Very nice young man.
- David Wilcoxson
Product:
Lexington, KY
I recently purchased 2 new garage doors and openers from Precision Garage Door Service. Dillon, the sales associate, was very helpful and answered all my questions. I was notified after a short period for an appointment to install the new doors and openers. The install tech, Ray Clem, called the morning of the install date and confirmed his arrival time. The knowledge and the skills of Ray during the installation were exceptional. From start to finish, the process could not have been better. Thank You again for the excellent service.
- Tom Light
Product:
Lexington, KY
Justin was extremely friendly and professional. Excellent job and provided additional knowledge when it comes to garage doors which I was very appreciative. Provided multiple options for repairs or replacements to choose while not pushing any agenda on any of the options. Will use Precision again and if asked by those seeking garage door assistance, will reference Precision as a good choice.
- Shaun Conover
Lexington, KY
Justin quickly resolved all issues with the keypad and remotes!
- Michael and Elizabeth Stapleton
Justin got right to work, performed some preliminary checks and confirmed where the problem was. Due to the late time we all agreed he would be back tomorrow to install the new equipment. I would call precision again and be happy to have Justin as my agent.
- Royce Mcdaniel