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Read what people are saying
about Precision Garage Door in:

Lexington, KY

Precision Garage Door of Lexington
has received 203 reviews, averaging 4.98 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I chose Precision because of the excellent reviews. Their website is very informative with product design ideas. They came out quickly upon request to measure and get our preferences. Will installed our new garage door. He did an excellent job and we are very pleased with the door. We couldn't have had a better experience.
Joan Fowler
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Originally chose Precision for their competitive pricing. I keep returning for their prompt efficient service. Will explained the problem and why the new part would last longer than the original.
Janet Guskey
A Response from: Theresa

Excellent! We really appreciate your business and review. Thanks so much!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Extremely satisfied. Technician was prompt, courteous and friendly. Work was done quickly and completely. Price was fair. Better than competitor called first. Work was done on a Saturday with no extra charge. Very happy with this experience. Will recommend to friends and be repeat customer whenever additional work is needed.
Jeff Gardner
A Response from: Theresa

Thank you so much for your review and recommendation! We are happy to hear about your experience with us.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The young man (Nathan?) was very polite and personable. He not only did the work described, but gave tips about how to adjust the door and the workings of the mechanism. Was pleased with the work, but was surprised at how expensive it is to replace springs!
Andrew
A Response from: Theresa

Thanks for your feedback - We are glad you are pleased with the work Nathan did.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Will, did an excellent job in replacing a broken spring and servicing my garage door...He diagnosed the problem, gave me several options and completed the repair efficiently and professionally.... I am very pleased with the responsiveness in arriving on time....
George Woolwine
A Response from: Theresa

Great! Thanks for sharing your experience with our technician, Will. We really appreciate the feedback!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Will came out and installed a new garage door opener at my home. He did a great job and was friendly and professional.
Melvin Smith
A Response from: Theresa

Thanks for letting us know about your experience with Will - we are glad to know he did a great job. We appreciate your review!

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tech was very professional and knowledgeable about garage doors. Very pleased with the work preformed.
Jennifer Jones
A Response from: Theresa

We are glad you are pleased with the work William did - Thanks for your review!

Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Steve took care of the problem we needed on our garage door the brace he put on my garage door took care of the problem for now an we will be getting a nrw door here soon thank u
Dominic & tish Lewis
A Response from: Theresa

We appreciate your feedback. We are glad Steve was able to help you out! Thanks!

Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Called on Saturday with broken garage door spring. A polite young man came on Sunday and fixed it. Would recommend this company.
Larry Coy
A Response from: Theresa

Thanks for your recommendation! We appreciate it very much.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service! Very fast, same day service!
Jim Dominick
A Response from: Theresa

Thanks for sharing your experience with us! We appreciate it very much.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great fast service with awesome customer service! Thanks Precision you saved my day!
Evelyn Evans
A Response from: Theresa

Thanks for your review! We are glad to be able to help you today.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very professional. Came in and analysed the problem. Went to the trouble of finding parts that the originally installer didn't replace and used them to fix the problem rather than trying to sell me unnecessary parts. Got the door working in short order. I would highly recommend Precision to anyone.
Ted Hopwood
A Response from: Theresa

Thanks - we really appreciate your review and recommendation!

Service Provided:
Garage Door Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fast courteous and very reasonable. The tech Will did a great job. Have used them 3-4 times now and will continue to do so
Bill Erwin
A Response from: Theresa

We appreciate your review and your loyalty. Thanks for sharing your experience with us!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had a spring break two days before Christmas. Called precision and scheduled for the next day. Service tech was timely, polite, did quick work and the door is operating perfectly. Nice work!
Preston
A Response from: Theresa

Thanks for your review. We appreciate your compliments for the technician!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My great experience first started with the service call. The receptionist was absolutely kind and felt my panic mode (lol). She thoroughly explained the earliest a Tech could get to me and who would be coming and that he would call before coming. To my surprise, the Tech phoned minutes later and said he could get to me in approximately 25 minutes. Before I knew it, my door was up and going. Thank U again Nathan. He was so nice and professional despite the freezing temps.
Annette Pryor
A Response from: Theresa

We really appreciate your review. We are so glad we were able to help you with your garage door. Thanks!

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had garage door trouble and got a same day service call. Overall, it went fine. The service Call identified the problem and recommended a solution. Things I wish had been better. A competitor installed the broken unit and Precision wouldn’t match it. Overall tech did a good job.
Brad Davis
Service Provided:
Garage Door Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision was great to work with. Will provided excellent service.
Kim and stephen Huffman
A Response from: Theresa

We are happy to hear that Will provided excellent service. We appreciate your review! Thanks!

Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Love my new garage door! Steve made the whole process of choosing the right model, super insulated in this case, and the best color and design super easy. He is very knowledgeable and dependable. I chose Precision because I appreciated his coming out one night last winter to repair the old door. You just can't beat that kind of servce.
Rebecca King
A Response from: Theresa

Thanks for your review! We take pride in providing excellent customer service and quality products. We really appreciate your business!

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thank you so much for being on time and as needed. You are the best. Will waa so nice.
Jeffrey Jones
A Response from: Theresa

Thank you for your review! We really appreciate it very much!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very professional Tech Rep. He was very thorough and was thorough in his investigation of the problem and in the fact that the issue was resolved.
Reed Farley
A Response from: Theresa

Thanks for taking time to review us! We appreciate it very much.

Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Quick sameday service on a Sunday. No extra charge. Very professional, explained everything and provided great service at a reasonable price. Very satisfied and would recommend to anyone.
Reed Terhune
A Response from: Theresa

We are glad to hear that you are very satisfied with our services! We appreciate your review and your recommendation.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very professional, and knowledgeable. Great service at an affordable price! I would 100% recommend Precision Door.
Yvonne Fernandez
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Professional, courteous, and service on same day I called!
Maggie Osborne
A Response from: Theresa

We really appreciate your positive feedback - Thanks!

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

He was very PRECISE! Checked every inch of my garage door out. Did a great job and fixed the problem.
Trina Penn
A Response from: Theresa

Great! Thanks for your review - we appreciate it very much.

Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Definitely a 5. Nice technician. Honest. Had hardware (rollers) replaced. He also worked on one of the tracks. Oiled the springs. Timely.
Karen Brinkerhoff
A Response from: Theresa

Thanks for your review and positive feedback. Jacob is a nice, honest technician!

Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

great service...Jacob...called and was on time....did a great job....thanks very much...will definitely refer you to others....
Steve Branham
A Response from: Theresa

We are happy to hear about your positive experience with Jacob. Thanks for your recommendation!

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Will was professional, knowledgeable, timely and efficient! I will definitely order my new garage door from Precision and Will.
Kathy Bethel
A Response from: Theresa

Thanks for your business and review. We appreciate it very much!

Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Steve is great to work with. He has done work for me for more than 15 years and the products are all still operational and in good condition
Dean Henricksen
A Response from: Theresa

Thank you for your review - we appreciate your business!

Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I found the technician punctual, pleasant,honest,very knowledgeable. Would definitely recommend company to others.
Richard Henninger
A Response from: Theresa

Thanks for your review and recommendation! We appreciate it very much.

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My entire experience with Precision from search on Better Business Bureau, phone call to schedule an appointment and service call from James was handled professionally. There were no surprises and it couldn't have been easier. I recommend them wholeheartedly!
Cindy Mitchell
A Response from: Theresa

Excellent! Thank you for your review and recommendation. We appreciate it very much.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
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