Our garage door spring broke very early on a Sunday morning making it impossible to get our car out of our garage. We contacted Precision because we had recently seen advertising for their business which actually mentioned spring repair and saw there was no extra charge for a weekend service call. They came out within hours of our call. Andrew was extremely professional, personable, and helpful. He thoroughly explained the problem and needed repair before starting. We had planned to replace our old keypad and garage door seals in the near future and he was happy to take care of those additional items same day. I never write reviews for products or companies, but we were so pleased with the prompt and professional service received I wanted to share our positive experience with others.

- Christa Bell

Great job very professional

- Glen Minks

The spring broke on my garage door. When reviewing with Justin Byers, we chose to do the double door torsion overhaul which included 2 Torsion springs, set of lift drums, center and end bearings, lift cables, and new rollers. We also added a new button seal and retainer for seal. Justin worked diligently to do the overhaul as efficiently, carefully, and completely as possible. He was thorough, and did quality work and explained what he was doing as he worked. Thank you Justin and Precision Door for the quality repairs.

- David Bradford

Precision Door Service rocks! Great staff, quality work! Quick turnaround as well! Very pleased! Kellye

- Kellye Wedding

Why is it things break on the weekend, especially a Sunday morning trying to get to church. Whatever the reason we were pleasantly surprised that someone was actually in the office, took our call and we had a technician at our house in about an hour. Casey was very professional, very nice and explained all that needed to be done. We really appreciate the service we received, from the office to the technician, especially on a Sunday.

- Wayne Lynn

I called Precision Garage Door Service to have a new garage door opener installed. Couldn’t be happier with the ease of making the appointment and with the technician that installed the garage door opener !! I used this company in the other state I lived in and that is why I called Precision!

- Stephanie

Kasey was informative, punctual and did an excellent job.

- Rosanna Frye

Andrew (service tech) was incredibly competent, professional, and prompt! Excellent service, and will use this company for any future needs!

- Josh Vanvalkenberg

Andrew was early, personable, competent and efficient and solved my problem in short order!!

- John Nicholson

Will removed our old garage door and installed a new door in three hours. He was very polite and professional and did an excellent job! Customer service was also great. I would highly recommend this company to my friends.

- Manami Lane

I called at 1:00 and they were here at 2:00. Andrew was awesome! Very knowledgeable and efficient. He is now my most favorite person from Idaho!! I would definitely hire them again and pass it on to my family and friends.

- Shelley Todd

Will was right on time had my door repaired in no time, he was very professional and did an excellent job, Precision technicians are the best would highly recommend if you need repair or a new door.

- John O’Roark

Very professional service and excellent response time. Would recommend to friends and neighbors

- Dennis North

Darrin Denton was awesome. Garage is working better now than when first installed 5 years ago. Will use again if I need it! 5 stars.

- Angelia Buckler

Darren was great, friendly, knowledgeable. Service was fast. Our garage door was repaired and Darren explained all of the problems. Would recommend Precision Garage Door anytime!!!

- David Rice

Good service, the technician was polite and professional.

- Roger Andrews

Our family loves Precision. We have used them before, and they are the best! Always prompt and polite!

- Hahuana Chambers

Very good company. Service rep was great and the person the phone was extremely friendly. Thanks

- Darlene Garcia

Great service. Called on a Sunday evening, unexpectedly was connected with a live agent who was able to schedule a repair appointment for Monday morning. Great communication. Repairman let us know when he would arrive. Repair completed in a timely manner. Very pleased that Precision Door stood behind the product they had installed for us just over a year ago.

- Danny Bowen

I chose Precision based on looking at several websites. I liked their same day service. My technician arrived early (he called first), did an excellent job, and was very personable. Even though he had to redo part of the job (no fault of his, door had wrong size original springs) he was finished before out designated appointment time was over.

- Judy Farrow

Matt was great! He was so informed on the garage door and the way he explained my issue with my cables made perfect sense afterwards. I had racked my door trying to DIY the issue myself and thought I was going to have to purchase a new bottom panel. Matt helped me pop out the dents and said he would try and hold off until steel and metal prices came down. It is very rare not to have someone trying to sell additional products/services to you. I am going to use his services at the fire department for our bay doors. Very professional and I enjoyed just general conversation with him.

- T. Thompson

Daren took care of my garage door issues and was very helpful on what I needed.

- Damon Piatt

Darin came to make repairs today on my garage door. He was very friendly and courteous. Well versed in troubleshooting the issues. Thanks for your quick response as well!!!

- Michael Cassity

I had a phone conversation with a gentleman before the repairman came out, I specifically said I had 1 spring broken on my door, he gave me a price for the spring. I repeated the price of the spring plus the price of the service call to him and he said yes that’s correct. They come out here and the guy says we have to replace both springs it’s company policy. I said I tried to avoid something like this with a simple call first, so I sent him away. Very poor communication with me, and I really felt deceived and was tried to be taken advantage of. The repairman was very nice and apologized for the mistake of the representative on the phone and said he should have informed me of the policy.

- George Martin

Needed a spring replacement; Googled “garage door repair”; selected your shop based on reviews; am now a 5 star satisfied customer. Thank you for the prompt service.

- Cliff Steinke

Our technician Daren was great, came out to assess our door that had come part and fallen. Gave us honest advice on which new products would fit our needs. He put in the order while on site. He helped secure our current door, so our safety wouldn’t be in jeopardy until the new door could be installed.

- Lora Barrett

I called with an issue and they were here within the hour and had it fixed in an hour and a half. Will not ever use anyone else.

- Aaron Hilbert

great service

- Carolyn Steele

Service was done the same day that I called. The technician was very friendly and did an excellent job.

- Tom Marcum

Next day service. Repaired within two hours.

- Leea Snyder

Thanks for your review!