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Read what people are saying
about Precision Garage Door in:

Lexington Area, KY

Precision Garage Door of Lexington
has received 152 reviews, averaging 4.98 Stars:
Review:

This is an epitome of good customer service. I received a confirmation in my email immediately after I spoke to the representative over the phone. They promised they will arrive tomorrow morning between 10 and noon which they did. The technician was very courteous, knowledgeable and got the job done in a timely manner. The rates were reasonable and we were very pleased with the outcome. We would recommend this company to anybody that needs a garage door service.
David Ngo
A Response from: Theresa

Thanks for sharing your experience with us. We appreciate your recommendation!

Will  Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Nathan was polite and courteous. Very knowledgeable about the product and quick for the amount of work he performed. I also like the lifetime warranty on the products I purchased.
Troy Garner
A Response from: Theresa

Thanks for sharing your experience with us. We are happy to know you are pleased with your technician, Nathan, and the products he provided. We appreciate your review!

Nathan G. Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Love my new garage door. It was the easiest process I have had on having something installed. From the moment Steve came to give me a bid for the door to the installation itself. Everybody so accommodating. The installation crew was on time and they completed the install exactly as they said it would be done. I would highly recommend Precision to anyone that would be purchasing a new door.
Chilma Bates
A Response from: Theresa

Thanks for sharing your experience with us. We are happy to hear that you love your new garage door! We appreciate the recommendation!

Will  Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Excellent same-day response to our need when the coil on the garage door busted and we could not get the car out. The person in charge of the repair was courteous and competent.
John Stencel
A Response from: Theresa

Thanks for sharing your feedback with us! We really appreciate your review.

Nathan G. Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Same day service, Nathen gave me options even though my doors are dated he help me to the best case scenario for me at this time, he was well trained knew what to do. Honesty and quality means we will do more business in the future.
John Warren
A Response from: Theresa

Thanks for your review. We appreciate the your kind words and your business. We work hard to provide a great customer experience,

Nathan G. Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

I have never used Precision and found them on Google. I called t 3:00pm on a Friday afternoon when my garage door spring broke and Jacob was here at 3:30. Cost was competitive and service was fast and professional. Job took less than a hour. I would definitely call again.
Paul Cantrell
A Response from: Theresa

We are so glad that you called us! Thanks for taking time to write us a review. We appreciate it very much!

Jacob Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

We were very pleased with the service we received from Precision Garage Door. Nathan Guest was very professional and had a high level of knowledge when asked any questions. We appreciate his kindness and his time. Thank you for the great job. Precision gave us a time that they would be at our house and they arrived on time. Great CUSTOMER SERVICE!
Troy Pelfrey
A Response from: Theresa

Thanks for sharing your experience with Nathan G. We appreciate your kind words! We are committed to providing great customer service.

Nathan G. Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Outstanding !! These folks are very goog
Matt Iuliano
A Response from: Theresa

Thanks for your review! We appreciate your feedback.

Nathan G. Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

I called for a broken garage door opener at 1:00 PM on a Friday and they were here before 4:00 the same day. They had me fixed up and working in time for the weekend. Service tech was knowledgeable and friendly and the price was fair. I'll definitely use them again.
Chris Grill
A Response from: Theresa

Excellent! Thanks for sharing your experience with us - glad we were able to help you out. We appreciate your review.

Jacob Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Technician:
Review:

I chose Precision because of the excellent reviews. Their website is very informative with product design ideas. They came out quickly upon request to measure and get our preferences. Will installed our new garage door. He did an excellent job and we are very pleased with the door. We couldn't have had a better experience.
Joan Fowler
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Originally chose Precision for their competitive pricing. I keep returning for their prompt efficient service. Will explained the problem and why the new part would last longer than the original.
JTG
A Response from: Theresa

Excellent! We really appreciate your business and review. Thanks so much!

Will  Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Extremely satisfied. Technician was prompt, courteous and friendly. Work was done quickly and completely. Price was fair. Better than competitor called first. Work was done on a Saturday with no extra charge. Very happy with this experience. Will recommend to friends and be repeat customer whenever additional work is needed.
Jeff Gardner
A Response from: Theresa

Thank you so much for your review and recommendation! We are happy to hear about your experience with us.

Will  Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

The young man (Nathan?) was very polite and personable. He not only did the work described, but gave tips about how to adjust the door and the workings of the mechanism. Was pleased with the work, but was surprised at how expensive it is to replace springs!
Andrew
A Response from: Theresa

Thanks for your feedback - We are glad you are pleased with the work Nathan did.

Nathan Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Will, did an excellent job in replacing a broken spring and servicing my garage door...He diagnosed the problem, gave me several options and completed the repair efficiently and professionally.... I am very pleased with the responsiveness in arriving on time....
George Woolwine
A Response from: Theresa

Great! Thanks for sharing your experience with our technician, Will. We really appreciate the feedback!

Will  Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Will came out and installed a new garage door opener at my home. He did a great job and was friendly and professional.
Melvin Smith
A Response from: Theresa

Thanks for letting us know about your experience with Will - we are glad to know he did a great job. We appreciate your review!

Will  Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Tech was very professional and knowledgeable about garage doors. Very pleased with the work preformed.
Jennifer Jones
A Response from: Theresa

We are glad you are pleased with the work William did - Thanks for your review!

Will  Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

Steve took care of the problem we needed on our garage door the brace he put on my garage door took care of the problem for now an we will be getting a nrw door here soon thank u
Dominic & tish Lewis
A Response from: Theresa

We appreciate your feedback. We are glad Steve was able to help you out! Thanks!

Steve Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

Called on Saturday with broken garage door spring. A polite young man came on Sunday and fixed it. Would recommend this company.
Larry Coy
A Response from: Theresa

Thanks for your recommendation! We appreciate it very much.

Jacob Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Great service! Very fast, same day service!
Jim Dominick
A Response from: Theresa

Thanks for sharing your experience with us! We appreciate it very much.

Will  Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Great fast service with awesome customer service! Thanks Precision you saved my day!
Evelyn Evans
A Response from: Theresa

Thanks for your review! We are glad to be able to help you today.

Nathan Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Very professional. Came in and analysed the problem. Went to the trouble of finding parts that the originally installer didn't replace and used them to fix the problem rather than trying to sell me unnecessary parts. Got the door working in short order. I would highly recommend Precision to anyone.
Ted Hopwood
A Response from: Theresa

Thanks - we really appreciate your review and recommendation!

Nathan Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Technician:
Review:

Fast courteous and very reasonable. The tech Will did a great job. Have used them 3-4 times now and will continue to do so
Bill Erwin
A Response from: Theresa

We appreciate your review and your loyalty. Thanks for sharing your experience with us!

Will  Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

I had a spring break two days before Christmas. Called precision and scheduled for the next day. Service tech was timely, polite, did quick work and the door is operating perfectly. Nice work!
Preston
A Response from: Theresa

Thanks for your review. We appreciate your compliments for the technician!

Steve Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

My great experience first started with the service call. The receptionist was absolutely kind and felt my panic mode (lol). She thoroughly explained the earliest a Tech could get to me and who would be coming and that he would call before coming. To my surprise, the Tech phoned minutes later and said he could get to me in approximately 25 minutes. Before I knew it, my door was up and going. Thank U again Nathan. He was so nice and professional despite the freezing temps.
Annette Pryor
A Response from: Theresa

We really appreciate your review. We are so glad we were able to help you with your garage door. Thanks!

Nathan Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

I had garage door trouble and got a same day service call. Overall, it went fine. The service Call identified the problem and recommended a solution. Things I wish had been better. A competitor installed the broken unit and Precision wouldn’t match it. Overall tech did a good job.
Brad Davis
Nathan Service Provided:
Garage Door Repair
Product:
Opener
Technician:
Review:

Precision was great to work with. Will provided excellent service.
Stephen Huffman
A Response from: Theresa

We are happy to hear that Will provided excellent service. We appreciate your review! Thanks!

Will  Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Love my new garage door! Steve made the whole process of choosing the right model, super insulated in this case, and the best color and design super easy. He is very knowledgeable and dependable. I chose Precision because I appreciated his coming out one night last winter to repair the old door. You just can't beat that kind of servce.
Rebecca K.
A Response from: Theresa

Thanks for your review! We take pride in providing excellent customer service and quality products. We really appreciate your business!

Steve Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Thank you so much for being on time and as needed. You are the best. Will waa so nice.
Jeffrey Jones
A Response from: Theresa

Thank you for your review! We really appreciate it very much!

Will  Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Very professional Tech Rep. He was very thorough and was thorough in his investigation of the problem and in the fact that the issue was resolved.
Reed Farley
A Response from: Theresa

Thanks for taking time to review us! We appreciate it very much.

Jacob Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Technician:
Review:

Quick sameday service on a Sunday. No extra charge. Very professional, explained everything and provided great service at a reasonable price. Very satisfied and would recommend to anyone.
Reed Terhune
A Response from: Theresa

We are glad to hear that you are very satisfied with our services! We appreciate your review and your recommendation.

Steve Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
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