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Read what people are saying
about Precision Garage Door in:

Lexington, KY

Precision Garage Door of Lexington
has received 99 reviews, averaging 4.97 Stars:
Review:

Technician was nice and courteous. He got directly to the problem and solved it. I was very pleased.
Quinn Martin
A Response from: Theresa

Thanks for sharing your experience with us. We appreciate your feedback!

James Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Wonderful fast and efficient service. Professional and courteous. Couldn't ask for better service.
Customer
A Response from: Theresa

Great! Thank you for your review.

John Service Provided:
Garage Door Opener Install
Product:
Opener
Technician:
Review:

John did an excellent job, was very professional and informative on the repairs. He also educated me on the process and workings of the mechanisms. Hopefully i do not need anymore repairs, but if i do I'd select them again. Go Big Blue!!!
Anthony White
A Response from: Theresa

We are pleased to know your experience with us went very well. Thanks for taking the time to write a review. We appreciate it!

John Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

I had a garage door with broken spring on a Sunday morning and Precision came out in about an hour and fixed it and no extra charge for a Sunday service call. Very professional service and a job well done! We are very satisfied!
Gary Snyder
A Response from: Theresa

So glad to hear about your experience with us. Thanks for your review!

Steve Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

John was great very professional and knowledgeable. 110% satisfied.
Julio Irizarry
A Response from: Theresa

Wonderful! Glad to know you are satisfied with our services. We appreciate your review.

John Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Will provied outstanding service & exhibited extraordinary effort. He was very knowledgeable & engaging. I'd certainly recommend Will & Precision to anyone.
Scott Bradford
A Response from: Theresa

Great! Thanks so much for your review and recommendation. We appreciate it.

Will  Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Response time was within 1/2 hour for original call. Replaced a broken spring to accommodate me until the new door arrived. Installation was on time and done very professionally. Would highly recommend.
Carlotta Spry
A Response from: Theresa

Thanks for your review and recommendation. We really appreciate it!

James Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

The customer service James provided was over the top. He made me feel like the company cared about my best interest and completed all work in a timely manner. I can't say enough great things about the company and James.
Rhonda Collier
A Response from: Theresa

Great! Thanks so much for your review. We appreciate the feedback.

James Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Precision door service technicians have always done a good job for us. We have 25 rentals and they keep the garage doors working. They also usually give us a choice as to do a total repair or just what is needed at the time.
Steve Christenson
A Response from: Theresa

Thanks for your review. We appreciate your positive feedback and your business!

John Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

See FB post!
Jane Livingson
A Response from: Theresa

Thanks for posting your review on Facebook. We really appreciate the positive feedback!

James Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Came within an hour, did a great job at a reasonable price. Technician was courteous and knowledgeable. Very pleases
Harold Robinson
A Response from: Theresa

We appreciate your review and business. Thanks so much!

John Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Tech was fast, couteous and did the job right.
Mike Carnevale
A Response from: Theresa

Thanks for sharing your experience with us. We appreciate the feedback!

Will  Service Provided:
Garage Door Repair
Technician:
Review:

John was so professional and timely. We were very impressed with his knowledge and service. He was even kind enough to help us get the MyQ app set up. Our finest compliments to John and Precision Door Service. Kathy W.
Kathy Wilson
A Response from: Theresa

We really appreciate your review. Thanks for the compliments!

John Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Technician:
Review:

John Maley came to replace a broken garage door spring. Once it was replaced he found that opening the door with the broken spring had broken the garage door opener so he installed a new opener. Everything works great now. The door opens very quietly. My only complaint is that my 2011 Subaru Outback's homelink does not work with the new opener. Probably true for any new opener. That I will need to get a repeater or just use the remote. Somehow I feel that Liftmaster should have made this easier to find in their information and web site. I finally found the compatibility web site in their user guide but only after spending too much time trying to get it to work. My wife enjoyed working with John.
David Stoll
A Response from: Theresa

Thanks for your review - We appreciate it very much.

John Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
Technician:
Review:

I have used Precsion for garage door maintenance for many years. They have always been professional and done an excellent job. Thats why I have referred them to several of my friends
Mary Prothe
A Response from: Theresa

We really appreciate your business and referrals! Thanks so much!

John Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

I was very impressed with Precision! Will, our technician, was knowledgeable, helpful, and professional. He was unable to fix the problem upon the initial visit due to our system being outdated, but fit us into his busy schedule the next day. The whole process was quick and easy! Will definitely use them again for all our garage door needs!
Alex Thurman
A Response from: Theresa

Thanks for your review. We appreciate it.

Will  Service Provided:
Garage Door Repair
Product:
Cables
Technician:
Review:

Awesome company. I highly recommend their services. New garage door opener works perfect!
Nancy Vanderwel
A Response from: Theresa

Excellent! Thanks for your review. We appreciate it very much.

Will  Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Excellent service! Will was very friendly and comfortable to be around. He installed two torsion springs as well as our new garage door opener in about an hour and a half. We are very satisfied and will use your service in the future as needs arrive. Thank you very much!
Johnny Harold
A Response from: Theresa

Great! Thanks for taking the time to review our company. We appreciate your feedback.

Will  Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Quality work, quick repair and great service by John. Will definitely recommend to family and friends.
Alex
A Response from: Theresa

Thanks for your review. We appreciate the recommendations.

John Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

William was my tech and he was fast friendly and knowledgeable! We will definitely be using Precision again and highly reccomend this company!!
Theresa Patrick
A Response from: Theresa

Thanks so much for your review!

Will  Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Technician:
Review:

Great & efficient service: very prompt and skilled replacement of my garage door opener! James McArter wasted no time in evaluating the problem, recommending the solution, and very efficiently solving my door problem. I would highly recommend Precision for the quality and efficiency of their service!
Don Kelly
A Response from: Theresa

Thanks for your review. We really appreciate your recommendation.

James Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Excellent service! Technician Will was great. Would recommend this company to all my friends!
Judy Turenne
A Response from: Theresa

Thank you for the positive review. We appreciate your recommendation.

Will  Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Technician:
Review:

Will was very nice and knowledgeable! He worked quick and the service was great!
Holly Gray
A Response from: Theresa

Thanks for your review. We appreciate it very much.

Will  Service Provided:
Garage Door Opener Install
Product:
Opener
Technician:
Review:

My technician, Will, was great! My garage door had quit working completely, and I was afraid I was looking at a major expense to fix it. But Will was totally up front with me when he found out that it just needed a couple of quick fixes and adjustments, and Boom --- works like a charm!. Thanks so much!
Robert England
A Response from: Theresa

Excellent! Thanks for sharing your experience with our technician, Will. We appreciate it.

Will  Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Technician John Maley was extremely professional and thorough. He installed a new opener and explained the features in about an hour. This was our second experience with Precision (previously at our house to replace a broken spring)--will definitely use them again in the future should the need arise.
Charles Bertram
A Response from: Theresa

Thanks for your review. We are happy to hear about your experiences with us.

John Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Tech, was professional, knowledgeable. Tried a couple of times to up-sell without being pushy. My two youngest are finishing college. After that I will be up grading to a new garage door. Will definitely be giving them a call
Mark Garrison
A Response from: Theresa

Thank you for sharing your experience with us. We appreciate it.

James Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

I was in trouble because my garage door would'nt open and my car was trapped inside. I called Precision Door and they responded in just over an hour. The Technician was very good and did a very professional job. I am completely satisfied. Thanks
Bill Schuller
A Response from: Theresa

Thanks for your review.

James Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

James was my technician and arrived right on time. Was having problems with old rollers coming out of track so he explained to me my 3 options with no pressure as to which to pick. Knowledgeable and professional and timely in replacement! I would definitely recommend and will not hesitate to use again if needed.
Greg
A Response from: Theresa

Thanks for taking the time to share your experience with us. We appreciate it.

James Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

They are always on time professional just today they replaced an opener for me and they fixed a dent in the lower panel with out me even mentioning anything to them thank you
Ed
A Response from: Theresa

Thanks for your business. We appreciate your positive review.

Will  Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

My first contact was months ago with Theresa. Our old garage door was falling apart. I called three garage door companies and went with Precision. Because of my initial contact with Theresa I felt comfortable that Precision would take good care of us - and they did! The door was ordered and installed in the exact time frame they stated, no funny business to make you worry. Fast forward several months, our old garage door opener was acting up. I again called Theresa and Will was out the same day and got the old opener up and running. Will was a wonderful guy, polite, professional, and very pleasant. At some point we will have to replace the old opener and there will be no hesitation on our part to have Precision take care of us. Good family run business you can trust.
Debbie Johnson
Will  Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
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