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Read what people are saying
about Precision Garage Door

Precision Garage Door of Lexington
has received 247 reviews, averaging 4.98 Stars:
Review:

Speedy and excellent service. Thank you!
Pat Strrawn
A Response from: Theresa

We appreciate your feedback - Thanks so much!

Nathan G. Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Have used them before, liked the work they did. Hope it's good this time!
Carl Frey
A Response from: Theresa

We really appreciate your business. Thanks for your review.

Will  Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Fast courteous service. Quick repair and technician very knowledgable and friendly.
Gary Lawson
A Response from: Theresa

Excellent! Thanks for your feedback. We are happy to help out.

Will  Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
Technician:
Review:

Second time I used this company. Great service both times at both houses.
Patricia Blasi
A Response from: Theresa

Thank you for your review. We appreciate your review and your business!

Will  Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Technician:
Review:

Have used PRECISION before; always professional and courteous from initial contact until service has been performed. Tech who comes to your home has always been polite and take a genuine interest in your problems and concerns. Highly recommend PRECISION!!
Jane Rowe
Service Provided:
Garage Door Repair
Review:

I was very happy with the service from Precision. I called on a Sunday evening before the Memorial Day holiday. Phone was answered by a live person who promptly set up an appointment for Tuesday. Nathan Guest was my technician. He called ahead and arrived on time. He was very courteous and professional. He even explained the different steps to me during the repair. I would definitely use Precision again and recommend them to anyone else needing service.
Vincent Greene
A Response from: Theresa

We appreciate your review and recommendation! Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.

Nathan G. Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Mr.Gross was very respectful and a great help in repairing my garage I would recommend this company to everyone. Thank you for having such a great employee.
Willie Davis
A Response from: Theresa

Thank you for your recommendation! We are happy to hear about your positive experience with our company and with Nathan, your technician.

Nathan G. Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Quick scheduling, quick service, great communication, offered options for service at different price points. A great experience!
Troy Fletcher
A Response from: Theresa

Excellent! Thanks for your feedback - We appreciate it very much!

Nathan G. Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Great service, quality workmanship and knowledgeable service man.
David
A Response from: Theresa

We appreciate your review. Thanks for letting us know how we did!

Nathan G. Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

This is an epitome of good customer service. I received a confirmation in my email immediately after I spoke to the representative over the phone. They promised they will arrive tomorrow morning between 10 and noon which they did. The technician was very courteous, knowledgeable and got the job done in a timely manner. The rates were reasonable and we were very pleased with the outcome. We would recommend this company to anybody that needs a garage door service.
David Ngo
A Response from: Theresa

Thanks for sharing your experience with us. We appreciate your recommendation!

Will  Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Nathan was polite and courteous. Very knowledgeable about the product and quick for the amount of work he performed. I also like the lifetime warranty on the products I purchased.
Troy Garner
A Response from: Theresa

Thanks for sharing your experience with us. We are happy to know you are pleased with your technician, Nathan, and the products he provided. We appreciate your review!

Nathan G. Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Love my new garage door. It was the easiest process I have had on having something installed. From the moment Steve came to give me a bid for the door to the installation itself. Everybody so accommodating. The installation crew was on time and they completed the install exactly as they said it would be done. I would highly recommend Precision to anyone that would be purchasing a new door.
Chilma Bates
A Response from: Theresa

Thanks for sharing your experience with us. We are happy to hear that you love your new garage door! We appreciate the recommendation!

Will  Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Excellent same-day response to our need when the coil on the garage door busted and we could not get the car out. The person in charge of the repair was courteous and competent.
John Stencel
A Response from: Theresa

Thanks for sharing your feedback with us! We really appreciate your review.

Nathan G. Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Same day service, Nathen gave me options even though my doors are dated he help me to the best case scenario for me at this time, he was well trained knew what to do. Honesty and quality means we will do more business in the future.
John Warren
A Response from: Theresa

Thanks for your review. We appreciate the your kind words and your business. We work hard to provide a great customer experience,

Nathan G. Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

I have never used Precision and found them on Google. I called t 3:00pm on a Friday afternoon when my garage door spring broke and Jacob was here at 3:30. Cost was competitive and service was fast and professional. Job took less than a hour. I would definitely call again.
Paul Cantrell
A Response from: Theresa

We are so glad that you called us! Thanks for taking time to write us a review. We appreciate it very much!

Service Provided:
Garage Door Repair
Product:
Springs
Review:

We were very pleased with the service we received from Precision Garage Door. Nathan Guest was very professional and had a high level of knowledge when asked any questions. We appreciate his kindness and his time. Thank you for the great job. Precision gave us a time that they would be at our house and they arrived on time. Great CUSTOMER SERVICE!
Troy Pelfrey
A Response from: Theresa

Thanks for sharing your experience with Nathan G. We appreciate your kind words! We are committed to providing great customer service.

Nathan G. Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Great job! Will did the job quickly. He was friendly and knowledgeable and explained what he had done. Great service!
Joseph & jean Hallstrom
A Response from: Theresa

We are glad to hear about your experience with Will. We appreciate the feedback! Thanks!

Will  Service Provided:
Garage Door Repair
Product:
Opener
Technician:
Review:

Great same day service! I will use again next time I need service.
Michael Fenstermaker
A Response from: Theresa

Excellent! We really appreciate your business.

Nathan G. Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Technician:
Review:

Outstanding !! These folks are very goog
Matt Iuliano
A Response from: Theresa

Thanks for your review! We appreciate your feedback.

Nathan G. Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

The service was superb and the guys were really fast. I would definitely recommend them to my friends and neighbors.
Candace Woods
A Response from: Theresa

Thanks for your recommendation! We really appreciate your feedback.

Steve Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

I called for a broken garage door opener at 1:00 PM on a Friday and they were here before 4:00 the same day. They had me fixed up and working in time for the weekend. Service tech was knowledgeable and friendly and the price was fair. I'll definitely use them again.
Chris Grill
A Response from: Theresa

Excellent! Thanks for sharing your experience with us - glad we were able to help you out. We appreciate your review.

Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Review:

Super quick service. Nice technicians.
Justin Stewart
A Response from: Theresa

We appreciate your review - thanks so much!

Will  Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

I chose Precision because of the excellent reviews. Their website is very informative with product design ideas. They came out quickly upon request to measure and get our preferences. Will installed our new garage door. He did an excellent job and we are very pleased with the door. We couldn't have had a better experience.
Joan Fowler
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Originally chose Precision for their competitive pricing. I keep returning for their prompt efficient service. Will explained the problem and why the new part would last longer than the original.
JTG
A Response from: Theresa

Excellent! We really appreciate your business and review. Thanks so much!

Will  Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Date: 03/23/2018
Install Garage Doors
,
Review:

Will did an amazing job!! He was friendly, knowledgeable, and thorough installing my new garage door. I would certainly recommend Precision to anyone needing work!!!
Ruth Patterson
A Response from: Theresa

Thanks for sharing your experience with Will. We are happy to hear about it. We appreciate your recommendation!

Will  Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Arrived on the early side of appointment. Did a great job and quickly.
Miriam Miranda
A Response from: Theresa

Thanks for your review. We really appreciate your feedback!

Will  Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Extremely satisfied. Technician was prompt, courteous and friendly. Work was done quickly and completely. Price was fair. Better than competitor called first. Work was done on a Saturday with no extra charge. Very happy with this experience. Will recommend to friends and be repeat customer whenever additional work is needed.
Jeff Gardner
A Response from: Theresa

Thank you so much for your review and recommendation! We are happy to hear about your experience with us.

Will  Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

The young man (Nathan?) was very polite and personable. He not only did the work described, but gave tips about how to adjust the door and the workings of the mechanism. Was pleased with the work, but was surprised at how expensive it is to replace springs!
Andrew
A Response from: Theresa

Thanks for your feedback - We are glad you are pleased with the work Nathan did.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Jacob was the technician who responded to my service call for inop garage door opener. He gave me a thorough run down of my options. I decided to go with a new garage door opener. A smart decision. Jacob had everything on the truck needed, installed in about 90 minutes and gave me the run down on all the controls and usage. I was very pleased with his professional service. He luricated all the moving parts and even helped me program my built in car opener. Would highly recommend Precision Door & Garage Service for repair or replacement. And....the opener is so quiet! 5 stars from me.
John Wallis
A Response from: Theresa

Wonderful! Thanks for taking the time to share your experience with Jacob. We really appreciate the recommendation.

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

Will, did an excellent job in replacing a broken spring and servicing my garage door...He diagnosed the problem, gave me several options and completed the repair efficiently and professionally.... I am very pleased with the responsiveness in arriving on time....
George Woolwine
A Response from: Theresa

Great! Thanks for sharing your experience with our technician, Will. We really appreciate the feedback!

Will  Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
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