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Read what people are saying
about Precision Garage Door

Precision Garage Door of Lexington
has received 237 reviews, averaging 4.98 Stars:
Review:

Nathan was polite and courteous. Very knowledgeable about the product and quick for the amount of work he performed. I also like the lifetime warranty on the products I purchased.
Troy Garner
A Response from: Theresa

Thanks for sharing your experience with us. We are happy to know you are pleased with your technician, Nathan, and the products he provided. We appreciate your review!

Nathan G. Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Love my new garage door. It was the easiest process I have had on having something installed. From the moment Steve came to give me a bid for the door to the installation itself. Everybody so accommodating. The installation crew was on time and they completed the install exactly as they said it would be done. I would highly recommend Precision to anyone that would be purchasing a new door.
Chilma Bates
A Response from: Theresa

Thanks for sharing your experience with us. We are happy to hear that you love your new garage door! We appreciate the recommendation!

Will  Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Excellent same-day response to our need when the coil on the garage door busted and we could not get the car out. The person in charge of the repair was courteous and competent.
John Stencel
A Response from: Theresa

Thanks for sharing your feedback with us! We really appreciate your review.

Nathan G. Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Same day service, Nathen gave me options even though my doors are dated he help me to the best case scenario for me at this time, he was well trained knew what to do. Honesty and quality means we will do more business in the future.
John Warren
A Response from: Theresa

Thanks for your review. We appreciate the your kind words and your business. We work hard to provide a great customer experience,

Nathan G. Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

I have never used Precision and found them on Google. I called t 3:00pm on a Friday afternoon when my garage door spring broke and Jacob was here at 3:30. Cost was competitive and service was fast and professional. Job took less than a hour. I would definitely call again.
Paul Cantrell
A Response from: Theresa

We are so glad that you called us! Thanks for taking time to write us a review. We appreciate it very much!

Jacob Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

We were very pleased with the service we received from Precision Garage Door. Nathan Guest was very professional and had a high level of knowledge when asked any questions. We appreciate his kindness and his time. Thank you for the great job. Precision gave us a time that they would be at our house and they arrived on time. Great CUSTOMER SERVICE!
Troy Pelfrey
A Response from: Theresa

Thanks for sharing your experience with Nathan G. We appreciate your kind words! We are committed to providing great customer service.

Nathan G. Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Great job! Will did the job quickly. He was friendly and knowledgeable and explained what he had done. Great service!
Joseph & jean Hallstrom
A Response from: Theresa

We are glad to hear about your experience with Will. We appreciate the feedback! Thanks!

Will  Service Provided:
Garage Door Repair
Product:
Opener
Technician:
Review:

Great same day service! I will use again next time I need service.
Michael Fenstermaker
A Response from: Theresa

Excellent! We really appreciate your business.

Nathan G. Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Technician:
Review:

Outstanding !! These folks are very goog
Matt Iuliano
A Response from: Theresa

Thanks for your review! We appreciate your feedback.

Nathan G. Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

The service was superb and the guys were really fast. I would definitely recommend them to my friends and neighbors.
Candace Woods
A Response from: Theresa

Thanks for your recommendation! We really appreciate your feedback.

Steve Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

I called for a broken garage door opener at 1:00 PM on a Friday and they were here before 4:00 the same day. They had me fixed up and working in time for the weekend. Service tech was knowledgeable and friendly and the price was fair. I'll definitely use them again.
Chris Grill
A Response from: Theresa

Excellent! Thanks for sharing your experience with us - glad we were able to help you out. We appreciate your review.

Jacob Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Technician:
Review:

Super quick service. Nice technicians.
Justin Stewart
A Response from: Theresa

We appreciate your review - thanks so much!

Will  Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

I chose Precision because of the excellent reviews. Their website is very informative with product design ideas. They came out quickly upon request to measure and get our preferences. Will installed our new garage door. He did an excellent job and we are very pleased with the door. We couldn't have had a better experience.
Joan Fowler
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Originally chose Precision for their competitive pricing. I keep returning for their prompt efficient service. Will explained the problem and why the new part would last longer than the original.
JTG
A Response from: Theresa

Excellent! We really appreciate your business and review. Thanks so much!

Will  Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Date: 03/23/2018
Install Garage Doors
,
Review:

Will did an amazing job!! He was friendly, knowledgeable, and thorough installing my new garage door. I would certainly recommend Precision to anyone needing work!!!
Ruth Patterson
A Response from: Theresa

Thanks for sharing your experience with Will. We are happy to hear about it. We appreciate your recommendation!

Will  Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Arrived on the early side of appointment. Did a great job and quickly.
Miriam Miranda
A Response from: Theresa

Thanks for your review. We really appreciate your feedback!

Will  Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Extremely satisfied. Technician was prompt, courteous and friendly. Work was done quickly and completely. Price was fair. Better than competitor called first. Work was done on a Saturday with no extra charge. Very happy with this experience. Will recommend to friends and be repeat customer whenever additional work is needed.
Jeff Gardner
A Response from: Theresa

Thank you so much for your review and recommendation! We are happy to hear about your experience with us.

Will  Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

The young man (Nathan?) was very polite and personable. He not only did the work described, but gave tips about how to adjust the door and the workings of the mechanism. Was pleased with the work, but was surprised at how expensive it is to replace springs!
Andrew
A Response from: Theresa

Thanks for your feedback - We are glad you are pleased with the work Nathan did.

Nathan Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Jacob was the technician who responded to my service call for inop garage door opener. He gave me a thorough run down of my options. I decided to go with a new garage door opener. A smart decision. Jacob had everything on the truck needed, installed in about 90 minutes and gave me the run down on all the controls and usage. I was very pleased with his professional service. He luricated all the moving parts and even helped me program my built in car opener. Would highly recommend Precision Door & Garage Service for repair or replacement. And....the opener is so quiet! 5 stars from me.
John Wallis
A Response from: Theresa

Wonderful! Thanks for taking the time to share your experience with Jacob. We really appreciate the recommendation.

Jacob Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Will, did an excellent job in replacing a broken spring and servicing my garage door...He diagnosed the problem, gave me several options and completed the repair efficiently and professionally.... I am very pleased with the responsiveness in arriving on time....
George Woolwine
A Response from: Theresa

Great! Thanks for sharing your experience with our technician, Will. We really appreciate the feedback!

Will  Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

It was just a routine repair that I had planned on doing myself. Steve delivered the part I ordered and when I asked if it was difficult to do myself he said "Not with 2 people. Want some help?". Just like that Steve gets his tools and starts without another word... In 10 minutes we're done and he begins to inspect our aging opener. He never tries to sell us a new one but notices the bottom of the door doesn't align. It never did... but Steve gets to work and meticulously gets the door better aligned than it had ever been. Never asked for a dollar. That's precision... That's our new Garage Door Company.
Charissa Haffner
A Response from: Theresa

Thanks so much for sharing your experience with Steve. We take pride in providing excellent customer service. We appreciate your review!

Steve Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

Will was prompt and fantastic!!
Kevin Kirstein
A Response from: Theresa

Excellent! Thanks for letting us know! We really appreciate it.

Will  Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Technician:
Review:

Great service and professionalism. I would definitely recommend again.
Oral Robinson
A Response from: Theresa

Thanks for your recommendation! We appreciate it very much.

Will  Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

Called on Saturday and had a professional from Precision Overhead Garage Door Service over on Sunday to evaluate my problem. Once decided, I had the option on how to proceed and had an appointment the next day. The employee was there at the time that was set and the installation was quick.
Richard Smath
A Response from: Theresa

We appreciate your feedback - Thank you for taking the time to review us!

Will  Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Will came out and installed a new garage door opener at my home. He did a great job and was friendly and professional.
Melvin Smith
A Response from: Theresa

Thanks for letting us know about your experience with Will - we are glad to know he did a great job. We appreciate your review!

Will  Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Date: 02/18/2018
Garage Door Repair
,
Review:

I called on a Saturday and the customer service rep was so friendly and stated they could come same day between 4-6 which was great and the service guy would call before he came which he did. His name was Nathan who was early to the job, friendly and knew exactly what he was doing. Thanks.
Tasia Hooten
A Response from: Theresa

Thank you for your review - We are glad to hear that Nathan was friendly and knowledgeable.

Nathan Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Technician:
Review:

Precision arrived the same day we called them. This is important when you can't get your garage door open! The service technician was courteous, and did his work quickly and thoroughly. I would definitely recommend them.
George Riddle
A Response from: Theresa

Thanks for sharing your experience with us. We appreciate your recommendation!

Will  Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Tech was very professional and knowledgeable about garage doors. Very pleased with the work preformed.
Jennifer Jones
A Response from: Theresa

We are glad you are pleased with the work William did - Thanks for your review!

Will  Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

Steve took care of the problem we needed on our garage door the brace he put on my garage door took care of the problem for now an we will be getting a nrw door here soon thank u
Dominic & tish Lewis
A Response from: Theresa

We appreciate your feedback. We are glad Steve was able to help you out! Thanks!

Steve Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

I was very happy with the response time of Precision Garage Doors. Nathan was the tech who replaced my garage door motor. He was prompt and very courteous. He assessed the issue and had it repaired in 1 1/2 hrs the same day. I was very pleased with the service. I would definitely recommend Precision Garage Doors!
Laura Evans
A Response from: Theresa

Wonderful! Thanks for your review and recommendation. We appreciate your feedback!

Nathan Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
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