Fran
Average: 4.95 stars
Fran's Bio:
Fran has been in the garage door industry for many years. When not working, he enjoys spending time with his wife and children and riding motorcycles.
Nicholasville, KY
Lexington, KY
They were able to get out same day so it didn't cause us any need to be off work additional time for the fix, fast diagnosis of the issue and improved the initial design by using two springs instead of just one. Great Overall Experience, would highly recommend them!
- Gary Oliver
Product:
Cynthiana, KY
When Theresa answered the phone, I could tell she was more than friendly and helpful. I sent her pictures of bar code labels on my garage door and she researched exactly which door it was. Then she took a lot of time to locate 2 panels for it. As soon as they came in she contacted me to schedule a technician to come to my house. Her assistance, patience, and genuine congeniality is highly appreciated by this very satisfied customer.
- Charissa Kreager
Lexington, KY
Fran did an awesome job today. Fast spring repair & was a joy to talk to. The door works better than it ever has.
- Benji P
Product:
Lexington, KY
Truly no hassle Repair. Thank you
- Bob Eigel
Product:
Lexington, KY
Technician Francis was here today to do a minor repair our 21+ year old garage door. He did a fine job which we appreciated. He was also very helpful in answering my questions about the possible purchase of a new garage door. That resulted in the estimate for the particular door selection we would be interested in. The literature he left me with was also much appreciated. Given the age of our present door, we are very likely going to get a new one. After giving this matter some more thought and possibly considering some additional options, hopefully, I will be back in touch with you all before too long.
- Hank Benson
Lexington, KY
The technician let me know via text that he was on his way! Which is greatly appreciated! I showed him my issues and he promptly fixed it and explained to me what he did! And now my garage door is even quieter than before too!! Thanks Great Job! Will refer Precision Door to all my friends for sure!! Keep up the great work!
- Lisa Anfous
Product:
Richmond, KY
Communication was impressive.
- Bill Phillips
Product:
Frankfort, KY
I would highly recommend Precision Door. I had a new door installed and love the way it looks and operates. The installer was professional and very efficient. His instructions on the use of the openers was easy to understand.
- Susan Cecil
Product:
Lexington, KY
When my garage door broke on a Saturday, I was happy to see that Precision does weekend service calls without charging extra. I was able to schedule an appt for that afternoon and the repairman arrived on time. Since it was the end of the day he had sold out of the door opener I wanted but he fixed the door so I could easily open it manually and put a lock on the inside so I could secure it. He came back on Monday and replaced the door opener in less than the estimated time. He was knowledgeable, courteous, friendly, and went above and beyond to complete the job thoroughly. I highly recommend them!
- Susan O'Daniel
Product:
Paris, KY
Garage door needed some minor adjusments (spring tension and track adjustment). Saw good ratings for Precision. Called them at 2:30 PM on a Friday afternoon and mentioned it was not urgent. The technician, Fran Desmond, arrived about 4 PM the same afternoon. He was very courteous and capable. Quickly made the necessary adjustments and advised me on some other issues.
- Matt Simpson
Lexington, KY
I was scheduled for garage opener repair between 2-4. My tech, Fran, texted me at 1:30 to let me know he was on his way. He is very professional, efficient, and has understandable answers to my questions. I also asked him to check the seal to the door and he had everything he needed to install a new one for me.
- Nancy Arnsparger
,
I am am very pleased with these folks. I recently had a new garage built. Precision Door was recommended to me by one of the contractors working on my garage. I am glad they were recommended to me. They were able to get the doors for for me 5 weeks earlier than any of the other vendors I spoke with. Their team was professional. The doors look and operate wonderfully. I would highly recommend them.
- Brian Bailey
Product:
Lexington, KY
Fran Desmond of your company did an outstanding job in fixing our garage door. He came in time and was a very cordial and friendly person. Dr. Bhattacharyya
- Dibakar Bhattacharyya
Lexington, KY
Excellent customer service. On time, professional and efficient. The recommendations that I received for this company were spot-on! Would not hesitate to recommend them.
- Teresa Apel
Wilmore, KY
We have used this company for several years without complaint. Always fast efficient, professional service and having just had a new garage door fitted can attest to the fact Precision sells quality products that are installed by highly qualified personnel.
- Richard Cook
Nicholasville, KY
Thank you for such great service. This is the second time I have used your service. Professional and friendly service. Thank you.
- Windy Thacker
Richmond, KY
Precision Garage Door was a great company to do business with. There were no problems from the sales person who helped design the door we wanted to installation. All employees were very professional and pleasant to work with. We are very happy with the looks and operation of our NEW GARAGE DOORS. We can't believe how quiet and smooth the doors are when opening and closing. Neighbors called within hours of installations to comment on how nice they looked.
- Skip Benton
Product:
Lexington, KY
quick...professional
- Allen Marcum
Lexington, KY
Quick response and great work in a timely manner!
- ANGELA CROW
Product:
Richmond, KY
Will be purchasing two new garage doors
- Blake Ellis
Georgetown, KY
great service
- Carolyn Steele
Lexington, KY
Precision Door is a very professional company. They make scheduling commitments and keep their commitments. The person who has come to our home twice in the past year has been very respectful, to the point and completes the work in the time he says it will take at the cost he quoted. The prices are reasonable and the quality of the work is excellent. I will always call Overhead Door if I have any other problems with my garage door. They are a pleasure to work with.
- Gary Graham
Lexington, KY
Fran provided excellent and friendly customer service. He arrived on time and performed the work quick and efficiently. I would recommend this company to anyone needing a garage door spring replaced. I am happy with the service that I received. Thank you so much.
- Stephanie Brock
Lexington, KY
Bianca - right from the first phone call, gathered information with a professional attitude. We were able to get an appointment the very next day! Francis - installed the equipment and provided details about the operation of the opener and suggestions on how to maximize it's use.
- Betty Coleman
Product:
Lexington, KY
Thank you so much Precision Door Service, our new door looks incredibly beautiful, thank you so much... it’s a 10/10
- Aurelie Bawili
Product:
Lexington, KY
Always on time and nice service people.
- Dennis Peevy
Georgetown, KY
Service was done the same day that I called. The technician was very friendly and did an excellent job.
- Tom Marcum
Product:
Winchester, KY
We were well pleased with our new garage door and the excellent work performed by Fran. Should we need any service in the future we will use your company and tell others how satisfied we were of a job well done.
- Bob & Janet Haney
Product:
Richmond, KY
Great service! They came the day after I called. Technician showed up, diagnosed the issue and made the repair in under an hour. Not the cheapest, but they make up for that in experience.
- Austin Herron
Fran was great
- Lee Rogers