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Fran
Tech ID#: 12
Reviews: 78
Average: 4.95 stars

Fran

Technician
Fran has received 78 reviews, averaging:
1 2 3 4 5

Fran's Bio:

Fran has been in the garage door industry for many years. When not working, he enjoys spending time with his wife and children and riding motorcycles.
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician Francis was here today to do a minor repair our 21+ year old garage door. He did a fine job which we appreciated. He was also very helpful in answering my questions about the possible purchase of a new garage door. That resulted in the estimate for the particular door selection we would be interested in. The literature he left me with was also much appreciated. Given the age of our present door, we are very likely going to get a new one. After giving this matter some more thought and possibly considering some additional options, hopefully, I will be back in touch with you all before too long.
Hank Benson
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician let me know via text that he was on his way! Which is greatly appreciated! I showed him my issues and he promptly fixed it and explained to me what he did! And now my garage door is even quieter than before too!! Thanks Great Job! Will refer Precision Door to all my friends for sure!! Keep up the great work!
Lisa Anfous
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Communication was impressive.
Bill Phillips
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I would highly recommend Precision Door. I had a new door installed and love the way it looks and operates. The installer was professional and very efficient. His instructions on the use of the openers was easy to understand.
Susan Cecil
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

When my garage door broke on a Saturday, I was happy to see that Precision does weekend service calls without charging extra. I was able to schedule an appt for that afternoon and the repairman arrived on time. Since it was the end of the day he had sold out of the door opener I wanted but he fixed the door so I could easily open it manually and put a lock on the inside so I could secure it. He came back on Monday and replaced the door opener in less than the estimated time. He was knowledgeable, courteous, friendly, and went above and beyond to complete the job thoroughly. I highly recommend them!
Susan O
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Garage door needed some minor adjusments (spring tension and track adjustment). Saw good ratings for Precision. Called them at 2:30 PM on a Friday afternoon and mentioned it was not urgent. The technician, Fran Desmond, arrived about 4 PM the same afternoon. He was very courteous and capable. Quickly made the necessary adjustments and advised me on some other issues.
Matt Simpson
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was scheduled for garage opener repair between 2-4. My tech, Fran, texted me at 1:30 to let me know he was on his way. He is very professional, efficient, and has understandable answers to my questions. I also asked him to check the seal to the door and he had everything he needed to install a new one for me.
Nancy Arnsparger
Service Provided:
Garage Door Opener Repair
1 2 3 4 5 Date: 05/20/2021
Install Garage Doors
,
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I am am very pleased with these folks. I recently had a new garage built. Precision Door was recommended to me by one of the contractors working on my garage. I am glad they were recommended to me. They were able to get the doors for for me 5 weeks earlier than any of the other vendors I spoke with. Their team was professional. The doors look and operate wonderfully. I would highly recommend them.
Brian Bailey
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fran Desmond of your company did an outstanding job in fixing our garage door. He came in time and was a very cordial and friendly person. Dr. Bhattacharyya
Dibakar Bhattacharyya
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent customer service. On time, professional and efficient. The recommendations that I received for this company were spot-on! Would not hesitate to recommend them.
Teresa Apel
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We have used this company for several years without complaint. Always fast efficient, professional service and having just had a new garage door fitted can attest to the fact Precision sells quality products that are installed by highly qualified personnel.
Richard Cook
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thank you for such great service. This is the second time I have used your service. Professional and friendly service. Thank you.
Windy Thacker
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision Garage Door was a great company to do business with. There were no problems from the sales person who helped design the door we wanted to installation. All employees were very professional and pleasant to work with. We are very happy with the looks and operation of our NEW GARAGE DOORS. We can't believe how quiet and smooth the doors are when opening and closing. Neighbors called within hours of installations to comment on how nice they looked.
Skip Benton
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

quick...professional
Allen Marcum
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Quick response and great work in a timely manner!
ANGELA CROW
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Will be purchasing two new garage doors
Blake Ellis
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

great service
Carolyn Steele
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision Door is a very professional company. They make scheduling commitments and keep their commitments. The person who has come to our home twice in the past year has been very respectful, to the point and completes the work in the time he says it will take at the cost he quoted. The prices are reasonable and the quality of the work is excellent. I will always call Overhead Door if I have any other problems with my garage door. They are a pleasure to work with.
Gary Graham
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fran provided excellent and friendly customer service. He arrived on time and performed the work quick and efficiently. I would recommend this company to anyone needing a garage door spring replaced. I am happy with the service that I received. Thank you so much.
Stephanie Brock
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Bianca - right from the first phone call, gathered information with a professional attitude. We were able to get an appointment the very next day! Francis - installed the equipment and provided details about the operation of the opener and suggestions on how to maximize it's use.
Betty Coleman
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thank you so much Precision Door Service, our new door looks incredibly beautiful, thank you so much... it’s a 10/10
Aurelie Bawili
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Always on time and nice service people.
Dennis Peevy
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service was done the same day that I called. The technician was very friendly and did an excellent job.
Tom Marcum
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We were well pleased with our new garage door and the excellent work performed by Fran. Should we need any service in the future we will use your company and tell others how satisfied we were of a job well done.
Bob & Janet Haney
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service! They came the day after I called. Technician showed up, diagnosed the issue and made the repair in under an hour. Not the cheapest, but they make up for that in experience.
Austin Herron
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This afternoon a tech came out to fix our garage- he was very nice and wore his mask and stayed 6 feet away- he gave us 2 options to fix the problems- the 1st one will not really fix the problem and then the 2nd option required us to replace our key pad and indoor button - the total charge was over $200. Not even 6 hours later our garage door randomly started going up and down. I called around 8pm and spoke with Brian who was not very friendly and basically told me that I could pay for an emergency visit this evening- however I’m not sure why I should have to pay for this when I just paid over $200 to have the door fixed. Brian told me in a not so kind voice that a manager would call me back “if they could help” Our garage door is below our bedroom. We can hear the garage door move every time. Also I don’t think it’s very safe for someone’s garage door to randomly go up and down throughout the night. No one ever called and the garage continued to go up and down. I called back again and Brian in an unkind attitude - he seemed put-off. I said it was continuing to happen and no one had called me to help. He didn’t really seem to care. It continued to happen and I called back again and spoke with a female- unfortunately I did not get her name. She was not very kind and seemed put off by us needing help. She said the first available appointment is Thursday- that is 2 days away. We just had someone here today who supposedly fixed the garage door- it’s not fixed- I would think that a company with good customer service would help us immediately.
Katie & Brian Vieth
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Theresa: My thanks to the good job Francis did in fixing my garage door. It now works better than it ever has. He explained and showed me everything I needed to know about the door and I am very satisfied. Thanks again. Teddie Cunningham
Teddie Cunningham
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was extremely pleased with the service received from your tech Fran. He not only completed the job in a fast and efficient manner but, gave me a veterans discount without me knowing that such a discount was available. He noticed my veteran license tag. That to me is caring for you customers.
John Helm
A Response from: Theresa

Thanks John! We appreciate your review and kudos for Fran. Thanks for sharing your experience with us.

Service Provided:
Garage Door Opener Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Next day service. Repaired within two hours.
Leea Snyder
A Response from: Theresa

Thanks for your review!

Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The repair was done quickly and very well. Well satisfied. Thanks Carl .
Carl French
A Response from: Theresa

Thank you Carl! We appreciate your review!

Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
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