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Read what people are saying
about Precision Garage Door in:

Scott County, KY

Precision Garage Door of Lexington
has received 43 reviews, averaging 4.91 Stars:
1 2 3 4 5
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Darin came to make repairs today on my garage door. He was very friendly and courteous. Well versed in troubleshooting the issues. Thanks for your quick response as well!!!
Michael Cassity
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had a phone conversation with a gentleman before the repairman came out, I specifically said I had 1 spring broken on my door, he gave me a price for the spring. I repeated the price of the spring plus the price of the service call to him and he said yes that’s correct. They come out here and the guy says we have to replace both springs it’s company policy. I said I tried to avoid something like this with a simple call first, so I sent him away. Very poor communication with me, and I really felt deceived and was tried to be taken advantage of. The repairman was very nice and apologized for the mistake of the representative on the phone and said he should have informed me of the policy.
George Martin
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Needed a spring replacement; Googled “garage door repair”; selected your shop based on reviews; am now a 5 star satisfied customer. Thank you for the prompt service.
Cliff Steinke
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our technician Daren was great, came out to assess our door that had come part and fallen. Gave us honest advice on which new products would fit our needs. He put in the order while on site. He helped secure our current door, so our safety wouldn’t be in jeopardy until the new door could be installed.
Lora Barrett
Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called with an issue and they were here within the hour and had it fixed in an hour and a half. Will not ever use anyone else.
Aaron Hilbert
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

great service
Carolyn Steele
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service was done the same day that I called. The technician was very friendly and did an excellent job.
Tom Marcum
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Next day service. Repaired within two hours.
Leea Snyder
A Response from: Theresa

Thanks for your review!

Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service, technician was professional, courteous and arrived as scheduled. Work was done promptly and our garage door works again with new springs.
Phil Bluck
A Response from: Theresa

Thanks for sharing your experience with us. We appreciate the positive feedback!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Needed broken spring replaced. Tech arrived promptly and repair completed without issues. Very pleased with service.
Rick Fisher
A Response from: Theresa

Excellect! Thanks for taking the time to review us.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The repair man was great Professional Friendly Helpful I would recommend him to everyone
Linda Harper
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Blake was great. He was kind, courteous and had the job done in no time. He did a fantastic job and represented the company very well. Give that boy a raise.
David Pinkston
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

There was a coupon in the Shopper. My garage door works so much better and the two gentleman did a very nice job and cleaner up afterwards. I would rate their service a ***** (5 Stars).
Linda Knapp
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent Service! Extremely impressed by everyone I worked with. I was amazed that a photo of our installer was texted to me ahead of time. Highly recommend.
Robert Hensley
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Repair was very fast = serviceman arrived about 20 mins. early & was finished in about 35 mins. = very good job & garage door works GREAT!
Cristy Ludwig
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Everything from the initial phone call to the service tech was amazing. Timey and professional service!
David S
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

You get 5 stars from me. The technician Fran was the best. I had a lot of questions and he politely answered them all as he worked. Did an excellent job and I’m well pleased with the doors also.
Randy Strong
A Response from: Theresa

Great! Thanks for the kudos for Fran. We are happy to know you are pleased with your new garage doors and the workmanship!

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I would highly recommend this company to anybody who needs a new garage door or opener.They did everything they said they would do when I asked them to come out for the estimate. The installer was very professional( Will Kidwell) and the workmanship was outstanding. I’ve had three garage doors now installed in this house since I built it 20 years ago this is by far the best door and opener of the three. THANK YOU PRECISION!!!
Larry Frost
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent work on time professional and very reasonable price.thanks again.
Roy Eddington
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Ordered doors and openers and there was a small error with the order. This, however, was corrected in a cordial and timely manner. The gentlemen who worked on the doors were friendly, and performed efficiently and effectively. The doors work great and they did an excellent job on the trim. The drop down boxes below do not allow for more than one choice and therefore are slightly misleading on the size of the job.
Joe Grupka
Service Provided:
Install Garage Doors
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Outstanding and courteous ---- and fast! ---- service!
Theo Leverenz
A Response from: Theresa

Great to hear! Thanks for your review!

Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

On time, up front pricing, professional attitude!
Toni Dunn
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Prompt, professional and offered options to help us avoid spending more than necessary. We definitely recommend!
Eric and Jamie York
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

While reading reviews from garage door service providers for my region I was pretty confident that Precision would be the ideal company for ke to do business with, and I wasn't disappointed. The technician came on scheduled time, after the courtesy call telling me he was on his way. Presented himself in a professional way and was very skilled on performing the task at hand. He explained to me the options I had for the service and/or upgrades. Did a great job and I am very happy with the result. Would definetely call Precision for all my garage door needs and I will gladly spread the word around to my neighbors and friends.
Sandro Dias
A Response from: Theresa

Thank you for sharing your experience with us. We appreciate your review and recommendations very much!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

As with most homes, something is going to go wrong on the weekend and being able to get help was wonderful. We could not be happier with Precision. From calling and arranging an appointment to the professionalism of the technician. Nathan was well groomed, polite, and knowledgeable. He knew exactly what the problem was and fixed it in no time. The truck are also clean and professional, which reflects on the company. Precision is a keeper.
Wayne Lynn
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Speedy and excellent service. Thank you!
Pat Strrawn
A Response from: Theresa

We appreciate your feedback - Thanks so much!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Second time I used this company. Great service both times at both houses.
Patricia Blasi
A Response from: Theresa

Thank you for your review. We appreciate your review and your business!

Service Provided:
Garage Door Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great job! Will did the job quickly. He was friendly and knowledgeable and explained what he had done. Great service!
Joseph & jean Hallstrom
A Response from: Theresa

We are glad to hear about your experience with Will. We appreciate the feedback! Thanks!

Service Provided:
Garage Door Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service was superb and the guys were really fast. I would definitely recommend them to my friends and neighbors.
Candace Woods
A Response from: Theresa

Thanks for your recommendation! We really appreciate your feedback.

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

It was just a routine repair that I had planned on doing myself. Steve delivered the part I ordered and when I asked if it was difficult to do myself he said "Not with 2 people. Want some help?". Just like that Steve gets his tools and starts without another word... In 10 minutes we're done and he begins to inspect our aging opener. He never tries to sell us a new one but notices the bottom of the door doesn't align. It never did... but Steve gets to work and meticulously gets the door better aligned than it had ever been. Never asked for a dollar. That's precision... That's our new Garage Door Company.
Charissa Haffner
A Response from: Theresa

Thanks so much for sharing your experience with Steve. We take pride in providing excellent customer service. We appreciate your review!

Service Provided:
Garage Door Repair
Product:
Garage Doors
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