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Steve

Steve
Reviews: 63
Average: 4.96 stars
Steve has received 63 reviews, averaging 4.96 Stars:
1 2 3 4 5

Steve's Bio:

Steve has owned Precision Door Service in Lexington since 2002. He stills plays an active part as owner and service technician. Thank you to all our loyal customers in central Kentucky. We really appreciate your business.

Review:

Alway courteous. Did a great job

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Steve Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

: Steve
Review:

Garage door repair was done day we called. Excellent customer service and very fair pricing.

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Steve Service Provided:
Garage Door Repair

: Steve
Review:

Great service, friendly and professional

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Steve Service Provided:
Garage Door Repair

: Steve
Review:

Installed 2 doors and 2 openers. Very satisfied with istallation and operation of doors. I would highly recommend Precision. I got 3 bids, Precision was not the cheapest, but I think the quality of there product was much better than the other two. Cheaper is not always the best route to go.

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Steve Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

: Steve
Review:

I had used Precision to repair some shop doors at my farm about a year ago. I was pleased with their service. They came made the repairs in a timely manner. They were very polite and professional. That's why I called them a couple days ago when I needed a new motor for my garage door at home. I got the same good service from Steve. He showed up in a timely manner, installed the motor, programmed the remotes, no muss, no fuss. I will call again if there's a need.

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Steve Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

: Steve
Review:

I thought my 14 foot high garage door was done for. Steve came and fixed it. Needed new hinges and rollers. Door was a mess but it was fixed and works like new. I never had a remote opener but Steve provided me with one. We were always told when you would be here for the repairs. That was very reassuring for us. Thank you we very much appreciated your service!

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Steve Service Provided:
Garage Door Repair

Product:
Rollers

: Steve
Review:

Precision has saved me twice now in the past 2 years! Excellent response time, excellent service! Would highly recommend!

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Steve Service Provided:
Garage Door Repair

: Steve
Review:

Great company to work with. Lots of style and color options and hard working installers. The finished door looks great with, runs smooth and quiet and love the wifi enabled setup. They worked hard to make sure I was happy with everything. Highly Recommend.

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Steve Service Provided:
Install Garage Doors

Product:
Garage Doors

: Steve
Review:

This company is so easy to get in touch with and they respond to the issue so quickly. Thank you Precision Door

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Steve Service Provided:
Garage Door Repair

: Steve
Review:

Very pleased with the professionalism. We had one minor issue in the beginning, but it was quickly rectified. Quality product.

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Steve Service Provided:
Install Garage Doors

Product:
Garage Doors

: Steve
Review:

Steve is amazing and never disappoints! When called, he comes prepared and ready to fix the problem or offer an immediate solution. We have been a customer for many years and will continue to be. Thank you for taking good care of our needs!

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Steve Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

: Steve
Review:

A friend recommended Steve Trotter.very professional.

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A Response from: Theresa

Thanks - we appreciate your feedback!

Steve Service Provided:
Garage Door Repair

Product:
Rollers

: Steve
Review:

Third or fourth time I’ve needed work on my garage door and opener over the years. Met a nice young man, Anthony, on the first visit. He’s new, and did all he could, so had Steve, the owner, come back to finish up. Steve is personable, patient and VERY knowledgeable. And I think their prices are reasonable. Can’t imagine calling anybody else for my garage door repairs. Keep up the good work and great service guys! Thanks!

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Steve Service Provided:
Garage Door Opener Repair

Product:
Cables

: Steve
Review:

Prompt and great service and products

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Steve Service Provided:
Garage Door Repair

: Steve
Review:

Very professional in installation and service call. Above and beyond my expectations. Great job Steve and staff for a job well done at both my home and my in-laws.

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Steve Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

: Steve
Review:

Had a problem with my newly installed door. Nathan came back 2 days later. Worked on the door for an hour, couldn't solve the problem however is coming back in the next day or 2 to hopefully resolve the issue. Can't ask for more hands on service than this. Pleased with precision door and Nathan.

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Steve Service Provided:
Install Garage Doors

Product:
Garage Doors

: Steve
Review:

Always speedy, courteous and competent- always attentive to detail. Highly recommend this group!

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A Response from: Theresa

Thanks for your feedback and recommendation. We appreciate both very much!

Steve Service Provided:
Garage Door Repair

Product:
Springs

: Steve
Review:

Does good work and stands behind their product and service. Very pleased with my garage door

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Steve Service Provided:
Install Garage Doors

Product:
Garage Doors

: Steve
Review:

I give this company 5 star for there service

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A Response from: Theresa

Thank you for your review! We appreciate it very much!

Steve Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

: Steve
Review:

I was very pleased with Steve's work. he installed a new exterior garage door opener on the outside of my garage door. He checked the opener and all was fine. Precision guys are always very professional, very polite, very nice, and always very helpful and informative! Will continue to be a very happy customer!

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Steve Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

: Steve
Review:

Great service! Arrived right on time and repair took no longer than 30 minutes. Steve is a great technician and was quite personable. Highly recommend!

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A Response from: Theresa

Thanks for your recommendation! We really appreciate your business.

Steve Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

: Steve
Review:

The service was superb and the guys were really fast. I would definitely recommend them to my friends and neighbors.

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A Response from: Theresa

Thanks for your recommendation! We really appreciate your feedback.

Steve Service Provided:
Garage Door Repair

Product:
Springs

: Steve
Review:

It was just a routine repair that I had planned on doing myself. Steve delivered the part I ordered and when I asked if it was difficult to do myself he said "Not with 2 people. Want some help?". Just like that Steve gets his tools and starts without another word... In 10 minutes we're done and he begins to inspect our aging opener. He never tries to sell us a new one but notices the bottom of the door doesn't align. It never did... but Steve gets to work and meticulously gets the door better aligned than it had ever been. Never asked for a dollar. That's precision... That's our new Garage Door Company.

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A Response from: Theresa

Thanks so much for sharing your experience with Steve. We take pride in providing excellent customer service. We appreciate your review!

Steve Service Provided:
Garage Door Repair

Product:
Garage Doors

: Steve
Review:

Steve took care of the problem we needed on our garage door the brace he put on my garage door took care of the problem for now an we will be getting a nrw door here soon thank u

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A Response from: Theresa

We appreciate your feedback. We are glad Steve was able to help you out! Thanks!

Steve Service Provided:
Garage Door Repair

Product:
Garage Doors

: Steve
Review:

I had a spring break two days before Christmas. Called precision and scheduled for the next day. Service tech was timely, polite, did quick work and the door is operating perfectly. Nice work!

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A Response from: Theresa

Thanks for your review. We appreciate your compliments for the technician!

Steve Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

: Steve
Review:

Love my new garage door! Steve made the whole process of choosing the right model, super insulated in this case, and the best color and design super easy. He is very knowledgeable and dependable. I chose Precision because I appreciated his coming out one night last winter to repair the old door. You just can't beat that kind of servce.

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A Response from: Theresa

Thanks for your review! We take pride in providing excellent customer service and quality products. We really appreciate your business!

Steve Service Provided:
Install Garage Doors

Product:
Garage Doors

: Steve
Review:

Quick sameday service on a Sunday. No extra charge. Very professional, explained everything and provided great service at a reasonable price. Very satisfied and would recommend to anyone.

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A Response from: Theresa

We are glad to hear that you are very satisfied with our services! We appreciate your review and your recommendation.

Steve Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

: Steve
Review:

Have used them 3 times This time for broken spring always on time Very professional & courteous

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A Response from: Theresa

Thanks for your review. We appreciate your business and your loyalty!

Steve Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

: Steve
Review:

Steve is great to work with. He has done work for me for more than 15 years and the products are all still operational and in good condition

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A Response from: Theresa

Thank you for your review - we appreciate your business!

Steve Service Provided:
Garage Door Repair

Product:
Garage Doors

: Steve
Review:

Professional efficient knowledgeable

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A Response from: Theresa

Thank you for your review. We appreciate it very much!

Steve Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

: Steve
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IDA
Building Industry Association of Central Kentucky
Lexington Area

(859) 554-1781

(859) 554-1781
Frankfort Area

(502) 316-6020

(502) 316-6020
Richmond Area

(859) 554-3403

(859) 554-3403
Georgetown Area

(502) 316-6020

(502) 316-6020
Precision Door Service
Office: (859) 309-8690
3005 Park Central Ave
Ste Y

Nicholasville, KY 40356